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All Journal International Journal of Advances in Applied Sciences Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Jurnal Informatika Prosiding Semnastek Sinkron : Jurnal dan Penelitian Teknik Informatika JURNAL MEDIA INFORMATIKA BUDIDARMA INTECOMS: Journal of Information Technology and Computer Science Zero : Jurnal Sains, Matematika, dan Terapan KOMIK (Konferensi Nasional Teknologi Informasi dan Komputer) JURIKOM (Jurnal Riset Komputer) JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Teknik dan Informatika Jurnal Elektro dan Telkomunikasi Journal of Computer System and Informatics (JoSYC) Journal of Computer Networks, Architecture and High Performance Computing RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD Jurnal SAINTIKOM (Jurnal Sains Manajemen Informatika dan Komputer) Bulletin of Computer Science Research Instal : Jurnal Komputer Jurnal Info Sains : Informatika dan Sains Bulletin of Information Technology (BIT) Jurnal Minfo Polgan (JMP) TECHSI - Jurnal Teknik Informatika Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Jurnal Informatika Teknologi dan Sains (Jinteks) Jurnal Nasional Teknologi Komputer Jurnal Pengabdian Masyarakat Gemilang (JPMG) Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Jurnal Hasil Pengabdian Masyarakat (JURIBMAS) Jurnal Ilmu Komputer dan Sistem Informasi Jurnal Pengabdian Masyarakat Journal of Technology and Computer (JOTECHCOM) International Journal of Industrial Innovation and Mechanical Engineering International Journal of Computer Technology and Science Bulletin of Engineering Science, Technology and Industry Jurnal Bisantara Informatika Jurnal Pengabdian Masyarakat Berdampak Proceedings of The International Conference on Computer Science, Engineering, Social Sciences, and Multidisciplinary Studies The Journal of Information Technology, Computer Science, and Electrical Engineering
Andysah Putera Utama Siahaan
Universitas Pembangunan Panca Budi
Religion Agriculture, Biological Sciences & Forestry Astronomy Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Transportation Other

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Digitalisasi SOP Pengaduan Masyarakat pada Dinas Kependudukan dan Pencatatan Sipil Kota Medan Andysah Putera Utama Siahaan; Hery Saputra Parinduri; Muhammad Dafa Al Fikri
Jurnal Pengabdian Masyarakat Berdampak Vol. 2 No. 2 (2026): Mei 2026
Publisher : Raskha Media Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64803/jupemba.v2i2.143

Abstract

Population administration services are one of the most important forms of public service for the community. In its implementation, the Department of Population and Civil Registration (Disdukcapil) of Medan City still faces several obstacles in managing public complaints, such as ineffective complaint handling processes, unintegrated data recording, and less optimal monitoring of complaint follow-up. These conditions can affect the quality of public services and the level of community satisfaction. This community service activity aims to implement a web-based digitalization of Standard Operating Procedures (SOP) for public complaints at the Department of Population and Civil Registration of Medan City in order to improve the effectiveness, transparency, and quality of population administration services. The implementation method was carried out through several stages, including needs analysis, system design, user training, system implementation, and monitoring and evaluation of system usage. The results of the activity show that the web-based public complaint information system is able to help the community submit complaints more easily and quickly. In addition, the system also assists Disdukcapil officers in managing complaint data, monitoring follow-up actions, and improving the efficiency of complaint services. Based on the implementation and training results, Disdukcapil employees were able to understand and operate the system properly, thereby supporting the creation of more responsive, transparent, and accountable public services. With the implementation of this digitalized public complaint SOP system, it is expected that the quality of population administration services at the Department of Population and Civil Registration of Medan City will continue to improve and support the digital transformation of information technology-based public services.
Analysis of Property Tax Bill Classification Using the C4.5 Algorithm Andysah Putera Utama Siahaan; Ami Abdul Jabar; Sugeng Pranoto; Sulis Sutiono; Desy Ramatika
Journal of Information Technology, computer science and Electrical Engineering Vol. 1 No. 3 (2024): October 2024
Publisher : Yayasan Sinergi Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/jitcse.v1i3.100

Abstract

This study analyzes the classification of Property Tax (Pajak Bumi dan Bangunan, PBB) bills in Tebing Tinggi City using the C4.5 algorithm to improve tax management efficiency. The secondary data used consists of 56,332 entries related to PBB for the 2022-2023 tax year. Using data mining methods and decision tree modeling, the C4.5 algorithm successfully classified taxpayers based on their total bill amount into five categories of tax books. The analysis results show that the majority of taxpayers are classified into categories with lower bills (Books I and II), while high-bill taxpayers (Book V) represent only a small portion of the data. These findings can help local governments design more efficient tax collection policies and adjust resource allocation. Although the study is limited to a single tax year and a specific region, these results contribute to data mining-based PBB management and can serve as a foundation for further research.
Application Of Business Intelligence in Decision Support in Providing Assistance to Business Actors in Deli Serdang Regency Using The Decision Tree Algoritm Andysah Putera Utama Siahaan; Muhammad Irsyad; Alviona Marsya; M Dico Triyadi
Journal of Information Technology, computer science and Electrical Engineering Vol. 1 No. 3 (2024): October 2024
Publisher : Yayasan Sinergi Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/jitcse.v1i3.104

Abstract

This research shows that the application of BusinessIntelligence can Increase accuracy and efficiency in decision – making process regarding the distribution of aid to business actors in Deli Serdang Regency. With the business Intelligence tools used, we are able to identify business actors who need the most hel and have the potential to grow and develop to become business actors who are on the rise. The results of data that has been managed and processed can show that the results of data produced can reduce inappropriate decision making and increase satisfaction for beneficiaries. It Is hoped that the implementation of Business Intelligence tools can become a role model for other regions in an effort to increase the empowerment of Business Actors.
Visualization of Data Recipients of the Smart Indonesia Program (PIP) through the Business Intelligence Dashboard at the PSP Center Desy Ramatika; Leni Marlina; Andysah Putera Utama Siahaan
Journal of Information Technology, computer science and Electrical Engineering Vol. 2 No. 2 (2025): June-September 2025
Publisher : Yayasan Sinergi Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/jitcse.v2i2.204

Abstract

The increasing number of recipients of the Indonesia Smart Program (Program Indonesia Pintar - PIP) demands a more effective and efficient data management system. At PSP Center, conventional methods such as spreadsheets are still primarily used for recording and reporting, which may cause delays in information, input errors, and a lack of in-depth data visualization. This study aims to design and develop a Business Intelligence (BI) dashboard capable of integrating PIP recipient data from various sources and presenting it in an interactive and informative visual format. By applying the Extract, Transform, Load (ETL) process, this system is expected to improve analysis efficiency, support data-driven decision making, and strengthen transparency and accountability in the implementation of the PIP program at PSP Center.
Sistem Informasi Manajemen Jemaat GPdI Ekklesia Berbasis Website Kezia Milline Seft Sinurat; Andysah Putera Utama Siahaan; Abdul Khaliq
Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Vol. 5 No. 2 (2026): September 2026
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v5i2.1410

Abstract

Perkembangan teknologi informasi saat ini mendorong berbagai lembaga, termasuk gereja, untuk memanfaatkan sistem berbasis digital dalam mendukung kegiatan administrasi dan pelayanan. GPdI Ekklesia masih menghadapi kendala dalam pengelolaan data jemaat, data pelayan, janji iman, dan baptisan yang sebelumnya dilakukan secara manual, sehingga rawan kesalahan dan membutuhkan waktu yang lama. Penelitian ini bertujuan untuk merancang dan membangun Sistem Informasi Manajemen Jemaat GPdI Ekklesia berbasis web guna meningkatkan efisiensi dan akurasi pengelolaan data gerejawi. Metode pengembangan yang digunakan adalah Waterfall, yang meliputi tahapan analisis kebutuhan, perancangan sistem, implementasi, dan pengujian. Sistem dibangun menggunakan PHP Native dengan basis data MySQL. Hasil implementasi menunjukkan bahwa sistem berhasil menyediakan lima modul utama, yaitu Data Admin, Data Pelayan, Data Jemaat, Data Janji Iman, dan Data Baptis, yang saling terintegrasi. Berdasarkan hasil pengujian Black Box, seluruh fitur berfungsi sesuai dengan spesifikasi yang ditetapkan. Dengan demikian, sistem ini mampu membantu pihak gereja dalam mengelola data jemaat secara cepat, akurat, dan terpusat, serta mendukung transparansi dan efektivitas pelayanan di GPdI Ekklesia.
Evaluasi Kesiapan Tata Kelola Teknologi Informasi di LKP Karya Prima Berdasarkan ISO/IEC 38500 Menggunakan Model CIPP Muhammad Hasanuddin; Andysah Putera Utama Siahaan
Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Vol. 5 No. 2 (2026): September 2026
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v5i2.1421

Abstract

Penelitian ini bertujuan untuk mengevaluasi kesiapan tata kelola teknologi informasi di LKP Karya Prima berdasarkan standar ISO/IEC 38500 menggunakan Model CIPP (Context, Input, Process, Product) yang didukung dengan pendekatan Business Intelligence (BI). Tata kelola teknologi informasi yang efektif diperlukan untuk memastikan bahwa pemanfaatan teknologi dapat mendukung tujuan organisasi secara optimal, efisien, dan berkelanjutan. Penelitian ini menggunakan metode evaluatif dengan pendekatan mixed methods yang menggabungkan analisis kualitatif dan kuantitatif. Data diperoleh melalui wawancara, observasi, kuesioner, serta analisis data sistem menggunakan dashboard Business Intelligence. Hasil penelitian menunjukkan bahwa penerapan tata kelola TI di LKP Karya Prima secara umum berada pada kategori baik dengan nilai rata-rata evaluasi sebesar 3,9 dari skala 5. Pada dimensi Context diperoleh skor 3,8, Input sebesar 3,5, Process sebesar 4,0, dan Product sebesar 4,3. Implementasi tata kelola TI berbasis ISO/IEC 38500 berhasil meningkatkan efisiensi kerja staf sebesar 20,6%, menurunkan tingkat kesalahan sistem sebesar 56,4%, mempercepat waktu respons sistem sebesar 40,4%, serta meningkatkan kepuasan pengguna sebesar 19%. Hasil penelitian menunjukkan bahwa integrasi ISO/IEC 38500, Model CIPP, dan Business Intelligence mampu memberikan evaluasi yang komprehensif serta mendukung pengambilan keputusan berbasis data untuk meningkatkan efektivitas tata kelola teknologi informasi di lembaga pendidikan nonformal.
Evaluation of Information Technology Governance Readiness at LKP Karya Prima Based on ISO/IEC 38500 Using the CIPP Model Muhammad Hasanuddin; Muhammad Amin; Andysah Putera Utama Siahaan
Jurnal Ilmu Komputer dan Sistem Informasi Vol. 5 No. 2 (2025): Mei 2026
Publisher : LKP Unity Academy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70340/jirsi.v5i2.290

Abstract

Effective information technology governance plays an important role in supporting institution goals, including those of non-formal educational institutions. LKP Karya Prima Kursus has implemented information technology to support its operational activities; however, no comprehensive evaluation has been conducted to assess the readiness of its information technology governance. This study aims to evaluate the readiness level of information technology governance at LKP Karya Prima Kursus using the ISO/IEC 38500 framework integrated with the Context, Input, Process, Product (CIPP) evaluation model. The study employed a mixed-methods approach by collecting data through observation, interviews, documentation, and questionnaires distributed to 23 respondents using a total sampling technique. The collected data were analyzed using descriptive statistics based on a Likert scale and interpreted according to the CIPP evaluation components. The findings indicate that the overall readiness level of information technology governance achieved an average score of 2.41, categorized as Less Ready. The evaluation results show that the Context component scored 2.41 (Less Ready), Input scored 2.42 (Less Ready), Process scored 2.14 (Less Ready), while Product achieved the highest score of 2.65 (Moderately Ready). The Process component represents the weakest aspect and should therefore become the primary focus for organizational improvement. This study proposes several recommendations, including the establishment of formal IT governance policies, enhancement of human resource competencies, development of standard operating procedures, implementation of continuous monitoring and evaluation, and alignment of IT strategies with organizational objectives. These recommendations are expected to improve the effectiveness and sustainability of information technology governance implementation at LKP Karya Prima Kursus.
Assessing the Capability of E-Attendance Systems in Local Government Institutions Using COBIT 2019: A Case from Indonesia Andysah Putera Utama Siahaan; Efriansyah Putra Bahari Barus; Muhammad Hasanuddin; Zulfan Zulfan; Fakhri Rizaldi
Bulletin of Computer Science Research Vol. 6 No. 1 (2025): December 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v6i1.831

Abstract

This research evaluates the capability level of the E-Attendance system at the General Bureau of the Regional Secretariat of North Sumatra Province using the COBIT 2019 framework. A mixed-method approach was employed, integrating document analysis, interviews, questionnaires, and system log reviews to assess four key governance and management objectives: DSS06 (Manage Business Process Controls), APO13 (Managed Security), APO14 (Managed Data), and MEA01 (Performance and Conformance Monitoring). The results indicate that the current capability levels range between Level 1 (Performed) and Level 2 (Managed), reflecting partially implemented and inconsistently standardized governance practices. Based on organizational policies, regulatory requirements, and operational needs, the target capability level for all assessed domains is defined at Level 3 (Established), where processes are formally documented, standardized, and consistently implemented across organizational units. The gap analysis reveals deficiencies in data governance structures, security control enforcement, and performance monitoring mechanisms. Nevertheless, the findings demonstrate that improvements in process capability significantly enhance data quality dimensions, including completeness, accuracy, consistency, and timeliness. This study contributes to public sector IT governance literature by providing an evidence-based COBIT 2019 capability assessment and proposing a structured improvement roadmap to achieve the defined target capability level and strengthen digital governance maturity.
Implementasi dan Pemasyarakatan Portal Akademik Berbasis Web di SD Negeri 060878 Sebagai Pendukung Efisiensi Layanan Pembelajaran untuk Admin, Guru, dan Siswa Andysah Putera Utama Siahaan; Hafizhah Sufina Azzahra
JURIBMAS : Jurnal Hasil Pengabdian Masyarakat Vol 4 No 2 (2025): Oktober 2025
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juribmas.v4i2.666

Abstract

This community service activity was carried out at one of the partner schools with the aim of introducing and socializing the school academic portal as a digital platform for managing academic and administrative data. During this program, teachers and school staff were trained on how to use the portal, including login procedures, student data management, grading, and online academic reporting. The implementation methods included presentations, live demonstrations, and interactive Q&A sessions. This activity also served as a collaboration between the school and students of Universitas Pembangunan Panca Budi in applying information technology to the education sector. The results showed an increased understanding and interest among school staff in adopting a web-based academic information system to enhance the effectiveness and efficiency of school administration processes.
Analysis of Inpatient Data Using Cluster Analysis on Simulation Dataset Andysah Putera Utama Siahaan; Nur Azizah Harahap; Rahma Yuni Simanullang; Khairunnisa; Puspita Wanny; Utari
Bulletin of Information Technology (BIT) Vol 6 No 1: Maret 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bit.v6i1.1830

Abstract

This study aims to analyze inpatient data using the K-Means Clustering method on a simulated dataset. The dataset includes various patient-related attributes such as age, billing amount, length of stay, medical condition, and type of admission. Several preprocessing steps were applied, including date conversion, duration calculation, numerical normalization, and one-hot encoding for categorical attributes. The Elbow Method was used to determine the optimal number of clusters, and clustering quality was evaluated using both the Silhouette Score and Davies-Bouldin Index. The analysis results show that the patients can be segmented into three major clusters, each exhibiting distinct characteristics—for example, younger patients with short and low-cost stays, and elderly patients with prolonged and more expensive hospitalizations. The resulting Silhouette Score of 0.14 and Davies-Bouldin Index of 1.74 reflect a moderate clustering performance, yet the model remains informative and meaningful. These clusters provide actionable insights that hospitals can use to optimize their service strategies, improve resource allocation, and enhance operational efficiency. Moreover, the study illustrates the practical application of unsupervised learning techniques in healthcare settings, contributing to data-driven decision-making practices and offering a foundation for further research into patient segmentation.
Co-Authors A. Khalid, Noor Aldeen Abda Abda Abdul Khaliq Afandi Syahputra Alex Siregar Alfiandi, Alfiandi Alviona Marsya Ami Abdul Jabar Amin, Muhammad Andreas Ghanneson Nainggolan Anwar, Dede Utari Anzas, Anzas Ibezato Zalukhu Aprijal, Rendi Arahman Harahap Arif Rahman Asyifa, Nathania Aulia, Wina Ayu, Ayu Ofta Sari Baehaqi Bambang, Bambang Sugito beckham pratama, arya Binti Saari, Erni Marlina Chairul Indra Angkat Darmeli Nasution Datin, Maha Valne Desy Ramatika Dewi Sartika Didi Riswan Dina Marsauli Sibarani Donas Putra Efendi, Syahril Efriansyah Putra Bahari Barus Efriansyah Putra Bahari Barus Ehkan, Phaklen Eka Putra Eko Hariyanto Eko Hariyanto EKO WAHYUDI Elsya Sabrina Asmita Simorangkir Fahmi Izhari Fakhri Rizaldi Fakhri Rizaldi Farta wijaya, Rian Fawaz, Muhammad Ayyas Fawaz, Muhammad Ayyasi Ghanneson Nainggolan, Andreas Hafizhah Sufina Az-Zahra Hafizhah Sufina Azzahra Hasibuan, Peronika Br Hassan, Moustafa Hussein Ali Hendra Harnanda Hermansyah Hermansyah Hermawan, Bagus Hery Saputra Parinduri Ibrahim Ibrahim Imam Solihin Iqbal Wiranata Siregar Iqbal Wiranata Siregar, Jimmy Juliyandri Saragih Kariyani Kezia Milline Seft Sinurat Khairil Putra Khairul Khairul Khairul , Khairul Khairul Khairul, Khairul Khairunnisa Kiki Artika Leni Marlina Leni Marlina Leni Marlina M Dico Triyadi Maha Valne Datin Manurung, Monica M Marsauli Sibarani, Dina Melva Sari Panjaitan Mesran, Mesran Muham, Dinda Novita Sari Muhammad Akbar Syahbana Pane Muhammad Dafa Al Fikri Muhammad Hasanuddin Muhammad Hasanuddin Muhammad Indra Muhammad Iqbal Muhammad Iqbal Muhammad Irsyad Muhammad Irsyad Muhammad Syahputra Novelan Muhammad Wahyudi Muhammad Zarlis Nabila Putri Br Sitepu Nahampun, Natalia Natalia Nahampun Nathania Asyifa Nova Mayasari Nur Azizah Harahap Nurwijayanti Peronika Br Hasibuan Popi Aulia Puspita Wanny Putra, Donas Putra, Khairil Rabe, Siska Mayasari Rahma Syahri Rahma Yuni Simanullang Ramatika, Desy Rambe, Rezkinah Rendi Aprijal Retno Mutiara Rezkinah Rambe Rian Farta Wijaya Rizky Rinaldi Simamora, Siska Sinyo Andika Nasution, Ahmad Siregar, Iqbal Wiranata Siska Mayasari Rabe Sitepu, Nabila Putri Br Sitorus, Zulham Solihin, Imam Sony Putra Sri Wahyuni Sugeng Pranoto Suheri Sulis Sutiono Supiyandi Supiyandi Swandi Dedi Arnold Pardede Syafran Panggabean, Edwin Syahri, Rahma Syamsiar, Syamsiar Syamsul Arifin Trisnani, Anis A Ullah, Insaf Utari Wiko Pratama Wina Aulia Wina Aulia Wulan Ramadhani Zuhri Ramadhan Zulfan Zulfan Zulfan Zulham, Zulham Sitorus