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Nurfalaq, Aryadi
Program Studi Fisika, Fakultas Sains, Universitas Cokroaminoto Palopo
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Journal : Mekongga: Jurnal Pengabdian Masyarakat

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Public Speaking Clinic for Tour Guides: A Community Service Program in Matano Iniaku Tourism Village in Collaboration with PT. Dialogika Pesona Indonesia Asrofi, Muhammad Ghufran; Nirsal, Nirsal; Nurfalaq, Aryadi; Naim, Muhammad; Kaswar, Andi Baso; Idkhan, Andi Muhammad
MEKONGGA: Jurnal Pengabdian Masyarakat Vol. 2 No. 2 (2025): November 2025
Publisher : Digital Innovation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/mekongga.v2i2.252

Abstract

The main problem faced by the partner, namely the Matano Iniaku tourism management group in Matano Tourism Village, is the low communication ability and public speaking skills of tour guides in delivering information about tourist destinations in an engaging and persuasive manner. To address this issue, a Public Speaking Clinic was conducted to improve participants’ speaking abilities, build self-confidence, and enhance their storytelling techniques. The program was implemented using an experiential learning approach through interactive training, hands-on practice, presentation simulations, and mentoring by professional trainers from PT. Dialogika Pesona Indonesia. The two-day activity was attended by 19 participants consisting of tour guides and destination managers. The evaluation results showed a 93% increase in communication skills, particularly in articulation, intonation, message structure, and nonverbal expression. This program has provided a tangible solution for partners in improving tourism service quality and can serve as a model for communication competency development in the local tourism sector.
Co-Authors Agussalim Alfian Nawir Alfian Nawir Ali, Baso Andi Baso Kaswar Andi Baso Kaswar Andi Jumardi Andi Safitri Sacita Andi Syam Rizal Andika Madung Annur Anshariah, Anshariah Arif Rahman Asrofi, Muhammad Ghufran Atfar R, Ranir Azzahra, Silfa Bantun, Suharsono Baso Usman Darme, Agustinus Suria Elni, Elni Emi Rohayu Esse Esse Fitri Jusmi Fitriani, Nita Hamid, Iis Dahlia Hasmarita Hasmarita Hi. Manrulu, Rahma Hisma, Hisma Husnia Musda Mulia Idkhan, A. Muhammad Idkhan, Andi Muhammad Iin Karmila Putri Iin Karmila Putri Iis Dahlia Hamid Ilyas, Muhammad Iriansa Irwan Ramli Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jayanti Yusmah Sari Jumardi, Andi Jumardin Jusmi, Fitri Karangan, Tabita Madung, Andika Marnas, Muhammad Adam Masluki, Masluki Mega, Mega MINARTI Muhammad Adam, Muhammad Muhammad Idham Rusdi Muhammad Ilyas Muhtar, Hafidz Muis, Ichwan Naim, Muhammad Naldo, Naldo Nawir, Alfian Nirsal Nirwana, Nirwana Pongkessu, Agriani Prasetyawati Umar, Emi Putri, Iin Karmila R, Ranir Aftar Rahma Hi Manrulu, Rahma Hi Rahma Hi. Manrulu Rapa, Wiwi Rasyid, Miswar Rohayu, Emi Sartika Sari Syafriadi Syafriadi Umar Umar Usman, Baso