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Pelatihan Soft Skills dan Time Management bagi Aparatur Desa untuk Meningkatkan Kinerja Pelayanan Publik Rahman, Arief; Fitriani, Heny; Mariestiara, Salsanabila; Putran, Feby Arma; Sumarmo, Sumarmo
Journal Of Human And Education (JAHE) Vol. 5 No. 2 (2025): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v5i2.2482

Abstract

Pelayanan publik yang berkualitas sangat bergantung pada kemampuan aparatur desa dalam mengelola tugas dan berinteraksi dengan masyarakat. Di Desa Harjatani, Kelurahan Kramatwatu, Kabupaten Serang, ditemukan tantangan dalam hal soft skills dan manajemen waktu, yang mengakibatkan kualitas pelayanan yang kurang optimal. Pengabdian ini bertujuan untuk meningkatkan kinerja aparatur desa melalui pelatihan soft skills dan manajemen waktu, dengan harapan dapat menciptakan pelayanan publik yang lebih efisien, responsif, dan berkualitas. Pelatihan ini melibatkan pendekatan partisipatif, di mana aparatur desa dilibatkan langsung dalam berbagai aktivitas pelatihan, termasuk workshop interaktif, simulasi pelayanan publik, dan role-playing. Tujuan utama pelatihan ini adalah untuk meningkatkan keterampilan komunikasi, kepemimpinan, kerja sama tim, serta pengelolaan waktu dalam pekerjaan administratif. Evaluasi dilakukan melalui pre-test dan post-test untuk mengukur peningkatan pemahaman dan keterampilan para peserta. Hasil evaluasi menunjukkan peningkatan yang signifikan dalam pemahaman tentang soft skills dan manajemen waktu, dengan rata-rata peningkatan keterampilan mencapai 40-45%. Selain itu, tingkat kepuasan masyarakat terhadap pelayanan publik juga meningkat, dari 55% menjadi 83%, menunjukkan dampak positif dari pelatihan terhadap kualitas layanan yang diberikan. Keberlanjutan program ini akan didukung oleh pendampingan dan evaluasi berkala, dengan harapan model pelatihan ini dapat diterapkan di desa-desa lain di Kabupaten Serang untuk meningkatkan kualitas pelayanan publik di tingkat desa.
- Mengoptimalkan Kinerja: Investigasi Pengaruh Kepuasan Kerja, Kompensasi, dan Motivasi terhadap Kinerja Pegawai Putra, Feby Arma; Kurniati, Deti
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.10525

Abstract

The purpose of this study is to ascertain how employee performance in Serang City is impacted by motivation, pay, and job satisfaction. This study employs correlational quantitative research methodology. Using data collected from the field, quantitative research aims to test theories that have been produced. There were 96 responders in the sample. A variance-based structural equation test or a partial least square-structural equation model (PLS-SEM) were used in this study's inferential analysis. The study's findings indicate that: 1). Motivation has a positive and significant impact on job satisfaction; 2). Compensation has a favorable impact on job satisfaction; 3). Employee performance is positively influenced by motivation; and 4). Employee performance is greatly impacted by compensation, 5). Managing Worker Satisfaction Improves Employee Performance Keyword: compensation, motivation, job satisfaction, employee performance
Peran Kepuasan Kerja dalam Meningkatkan Kinerja Pegawai: Perspektif Mediasi Lingkungan dan Keselamatan Kerja Annas, Nafiz; Putra, Feby Arma
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11165

Abstract

Artikel ini bertujuan untuk menguji pengaruh keselamatan kerja dan lingkungan kerja terhadap kinerja pegawai dengan kepuasan kerja sebagai moderatornya. Data dikupulkankan dengan kuisioner pada 140 pegawai di Puskesmas Kota Cilegon dengan teknik simple random sampling. Analisis data menggunakan metode Partial Least Square melalui pengujian outer dan inner model. Kajian ini menyimpulkan bahwa adanya pengaruh signifikan dengan arah yang positif keselamatan kerja terhadap kinerja pegawai, pengaruh signifikan positif lingkungan kerja fisik terhadap kinerja pegawai, pengaruh signifikan positif keselamatan kerja terhadap kepuasan kerja, pengaruh signifikan positif lingkungan kerja fisik terhadap kepuasan kerja dan pengaruh signifikan kepuasan positif kerja terhadap kinerja pegawai.
Peran Kualitas Pelayanan Dan Sumber Daya Manusia Dalam Meningkatkan Kepuasan Pelanggan Hotel Horison Altama Pandeglang Nurvianti, Elmi; Solihin, Dewi Agustina; Putra, Feby Arma; Rahayu, Elnika Endah
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.19718

Abstract

Abstrak Salah satu elemen kunci dalam pertumbuhan industri perhotelan adalah kebahagiaan pelanggan. Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar kepuasan pelanggan di Hotel Horison Altama Pandeglang dipengaruhi oleh sumber daya manusia (SDM) dan kualitas layanan. Dengan populasi seluruh pengunjung yang pernah menginap di hotel tersebut, penelitian ini menggunakan metodologi deskriptif kuantitatif. Sebanyak 149 orang yang telah menyelesaikan kuesioner menjadi sampel penelitian. Metode analisis data yang digunakan adalah analisis deskriptif dan analisis jalur. Hasil penelitian menunjukkan bahwa kepuasan pelanggan dipengaruhi secara positif dan signifikan oleh kualitas layanan. Demikian pula, kepuasan pelanggan dipengaruhi secara positif dan signifikan oleh SDM. Secara bersamaan, telah ditunjukkan bahwa SDM dan kualitas layanan mempunyai efek yang tinggi dalam meningkatkan kepuasan pelanggan hotel. Hasil penelitian ini menegaskan peningkatan mutu pelayanan serta pengelolaan SDM merupakan kunci strategis untuk peningkatan rasa puas tamu yang akan membuat peningkatan tingkat okupansi Hotel Horison Altama Pandeglang. Kata Kunci: Kualitas Pelayanan, Kualitas SDM, Kepuasan Pelanggan
SOSIALISASI MOTIVASI SISWA SISWI SMK RAUDHATUL MU’AWANAH DALAM PROGRAM KREATIFITAS MANAJEMEN KEWIRAUSAHAAN DI ERA DIGITAL Sapari, Sapari; Putra, Feby Arma; Mulyani, Yeni; Alfiah, Siti; Nilawati, Neli
BESIRU : Jurnal Pengabdian Masyarakat Vol. 2 No. 12 (2025): BESIRU : Jurnal Pengabdian Masyarakat, Desember 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v2i12.1986

Abstract

The Motivation Socialization Activity for Students of SMK Raudhatul Mu'awanah in the Entrepreneurial Management Creativity Program in the Digital Era was carried out as an effort to foster entrepreneurial spirit and ability among vocational school students. In today's digital era, many students still have low motivation to be entrepreneurs and tend to be oriented towards being job seekers rather than job creators. In addition, the limited understanding of modern entrepreneurial management concepts and the lack of access to training and assistance in the development of technology-based business ideas are the main problems faced by students. This community service program aims to help students of SMK Raudhatul Mu'awanah in providing motivation and practical understanding of the importance of creativity and innovation in the world of entrepreneurship. Through this socialization activity, students are introduced to modern entrepreneurial management concepts that are relevant to the development of the digital world, such as the use of social media, e-commerce, and digital marketing strategies in building a business. This activity also emphasizes the importance of critical thinking, collaboration, and networking between students, teachers, and local business actors, so as to create an environment that supports the spirit of entrepreneurship. The implementation method is carried out through socialization activities with a participatory approach, in the form of material delivery, interactive discussions, and simple simulations on how to maintain and increase motivation about entrepreneurship creatively through digital. The material covers the basic concepts of motivation, the factors that affect motivation, as well as practical steps such as time management, goal setting, and strengthening the growth mindset. With this method, students not only gain knowledge, but also hands-on experience in understanding the importance of Entrepreneurial Creativity in the Digital Era for their future. The expected results of this activity are increased motivation and interest in students to be creative entrepreneurs through digital roles, the emergence of new technology-based business ideas, and the formation of student entrepreneurship groups (studentpreneur clubs) as a forum for the development of entrepreneurship programs at SMK Raudhatul Mu'awanah. Keywords: Creativity, Entrepreneurship in the Digital Era, SMK Raudhatul Mu'awanah.
PENGARUH PERSONAL BRANDING TERHADAP PENGEMBANGAN KARIER DIGITAL (SEBUAH STUDI LITERATUR) Mihardianto; Arma Putra, Febi; Jaya, Nurman
Jurnal Ekonomi Manajemen Akuntansi Keuangan Bisnis Digital Vol. 5 No. 1 (2026): JANUARI-JUNI
Publisher : Badan Penerbitan Fakultas Pertanian Universitas Ratu Samban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jemakbd.v5i1.1769

Abstract

The purpose of this study is to identify various personal branding strategies that can be applied to career development in the digital era, to understand their benefits for enhancing individual professionalism, and to analyze the influence of personal branding on career opportunities. This research employs a qualitative approach using the library research method, which involves collecting and reviewing relevant academic literature. The findings reveal that key strategies in building personal branding include defining one’s identity, developing professional networks, and maintaining a consistent personal image. Personal branding enables individuals to craft a unique narrative that distinguishes them from others and builds professional appeal in the digital world. A strong personal reputation can open doors to new opportunities such as job offers, business collaborations, and strategic partnerships. Furthermore, personal branding plays an important role in expanding professional networks with individuals who share similar interests and career goals.
Analysis of the Influence of Job Autonomy, Leadership Style, and Emotional Intelligence on Employee Well-Being in Gig Workers Fatimah Malini Lubis; Tyahya Whisnu Hendratni; Feby Arma Putra; Sonya Sidjabat; Flora Grace Putrianti; Budi Akhmad Tarigan
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4366

Abstract

This study examines how job autonomy, leadership style, and emotional intelligence factors influence freelancers within the gig economy. I used a quantitative approach, conducting a survey of intentionally sampled 150 participants. These participants were gig workers for at least six months, engaged with customers or service users, and had a work schedule of roughly 20 hours a week. As the primary data collection tool, I used a validated five-point Likert scale questionnaire analyzed with a t-test, and reliability was checked by calculating Cronbach’s Alpha. Before regression analysis, I performed classical assumption testing including checks for normality, heteroscedasticity, and multicollinearity. The results of data processing indicate that the three independent variables jointly have a significant effect on worker well-being. Separately, each variable also shows a positive effect, meaning that greater job autonomy, better perceived leadership, and higher levels of emotional intelligence, lead to higher levels of well-being perceived by gig workers. These findings broaden theoretical understanding in the field of human resource management, particularly in non-traditional work contexts. In addition, these results can also be used as a practical reference by digital platform management in designing strategies that are more responsive to the welfare needs of freelancers in the digital economy era.
Strategi Digitalisasi UMKM Desa Kadu Agung Melalui Integritas Google Maps dan Media Sosial Untuk Meningkatkan Jangkauan Pasar Feby Arma Putra; Heny Fitriani; Sri Pancawati; Mega Mutirara Sandy; Anggi Oktaviani
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 7 No. 1 (2026): Edisi Januari - April
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) berperan penting dalam menggerakkan perekonomian desa, namun sebagian masih menghadapi keterbatasan dalam memanfaatkan teknologi digital. pengabdian ini berfokus pada UMKM Emping Mamah Otib di Kampung Kadu Koneng, Desa Kadu Agung, dengan tujuan mendeskripsikan strategi digitalisasi melalui Google Maps, media sosial, dan visual branding. Kegiatan dilakukan melalui survei, wawancara, serta pendampingan pembuatan akun digital dan media promosi. Sebelum intervensi, UMKM ini hanya mengandalkan pemasaran tradisional di pasar lokal dan penjualan dari rumah. Setelah pendampingan, Emping Mamah Otib mulai memiliki identitas digital melalui Google Maps dan media sosial, yang dalam minggu pertama mencatat empat kunjungan baru dan lima pengikut. Meskipun masih kecil, perubahan ini menjadi langkah awal meningkatkan visibilitas bisnis di ranah digital serta pemahaman pemilik UMKM akan pentingnya digitalisasi dan branding untuk memperluas pasar. Dengan demikian, digitalisasi sederhana pun dapat memberi dampak positif bagi pengembangan UMKM secara berkelanjutan. Sebagai upaya keberlanjutan program, direncanakan pendampingan lanjutan dalam pengelolaan konten media sosial, evaluasi berkala aktivitas digital, serta penguatan branding produk agar dampak pengabdian dapat berlangsung secara berkelanjutan.
Pengaruh Adopsi Pembayaran Digital (QRIS/E-Wallet) Terhadap Perbaikan Arus Kas UMKM dengan Literasi Keuangan Sebagai Variabel Moderasi Wulan, Titis Sri; Reni; Nurvianti, Elmi; Putra, Feby Arma
HORIZON: Indonesian Journal of Multidisciplinary Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary (In-Press)
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/hijm.v4i3.5495

Abstract

This study aims to analyze the influence of digital payment adoption through the use of QRIS and e-wallets on improving cash flow for MSMEs in Indonesia, and to examine the role of financial literacy as a moderating variable. The study used a quantitative approach with a survey method of MSMEs that have implemented digital payments in their business activities. Data were collected through a structured questionnaire using a Likert scale and analyzed using path analysis to test the direct effect between variables, as well as moderation tests through the formation of interaction variables. The results show that digital payment adoption has a positive effect on improving MSME cash flow. Financial literacy also has a positive effect on the quality of cash flow management. Furthermore, financial literacy has been shown to strengthen the influence of digital payment adoption on improving cash flow, so that the benefits of QRIS and e-wallet use are more optimal for MSMEs with higher levels of financial literacy. These findings emphasize that payment digitalization needs to be balanced with strengthening financial literacy. This study provides theoretical contributions to the study of MSME digital finance and practical implications for the formulation of integrated MSME policies and mentoring programs.
Hybrid Working and Its Impact on Work Effectiveness & Student Learning Outcomes Feby Arma Putra; Elmi Nurvianti
Journal of Science and Education (JSE) Vol. 6 No. 1 (2025): Journal of Science and Education (JSE)
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/jse.v6i1.644

Abstract

The development of digital technology and changes in work patterns due to the COVID-19 pandemic have prompted various higher education institutions to implement hybrid work and learning systems. Hybrid working is a combination of online and offline work and learning that is flexible, efficient, and adaptive. This study aims to analyze the effect of hybrid working on the work effectiveness of educational staff (tendik) and student learning outcomes. Additionally, the DeLone and McLean model is used to measure the success of hybrid working implementation through six main variables: system quality, information quality, service quality, use, user satisfaction, and net benefit. The study involved 150 respondents, including educational staff and third-year students at PGRI Banten Polytechnic. Data was collected via an online questionnaire using Google Forms. Analysis was conducted using validity and reliability tests via SPSS 22, followed by structural equation modeling (SEM) to test the relationships between variables in the model. The analysis results indicate that the hybrid system has a significant impact on the work effectiveness of educational staff and student learning outcomes. System quality and information quality are the dominant indicators influencing user satisfaction and net benefit from the hybrid system. Furthermore, a SWOT analysis was conducted to formulate strategies for strengthening the implementation of hybrid working in higher education institutions. Effective strategies include improving digital literacy, utilizing more stable technology, and strengthening communication and monitoring based on digital platforms. The DeLone and McLean model has proven to be a reliable measurement tool for evaluating the success of hybrid work systems and providing direction for sustainable development strategies. With these findings, educational institutions are expected to be more prudent in designing hybrid working policies that are not only efficient but also have a positive impact on all stakeholders.