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All Journal Jurnal Ilmu Informasi Perpustakaan dan Kearsipan Lentera Pustaka JIPI (Jurnal Ilmu Perpustakaan dan Informasi) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora DAR EL-ILMI : Jurnal Studi Keagamaan, Pendidikan dan Humaniora Bitnet: Jurnal Pendidikan Teknologi Informasi Jatilima : Jurnal Multimedia Dan Teknologi Informasi SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL JURNAL ILMU PERPUSTAKAN (JIPER) Djtechno: Jurnal Teknologi Informasi Edu Cendikia: Jurnal Ilmiah Kependidikan INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Pustaka Karya : Jurnal Ilmiah Ilmu Perpustakaan dan Informasi Edu Society: Jurnal Pendidikan, Ilmu Sosial dan Pengabdian Kepada Masyarakat Jurnal Informasi, Perpustakaan, dan Kearsipan (JIPKA) Tsaqofah: Jurnal Penelitian Guru Indonesia ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Inkunabula: Journal of Library Science and Islamic Information Local History & Heritage Communication and Information Journal Jurnal Ilmu Sosial, Humaniora dan Seni Jurnal Pendidikan dan Ilmu Sosial Guruku: Jurnal Pendidikan dan Sosial Humaniora Jurnal Perpustakaan dan Informasi (JAPRI) Triwikrama: Jurnal Ilmu Sosial Kohesi: Jurnal Sains dan Teknologi Asian Journal of Islamic Studies and Da'wah Atmosfer: Jurnal Pendidikan, Bahasa, Sastra, Seni, Budaya, Dan Sosial Humaniora Jurnal Sains Student Research Jurnal Nakula: Pusat Ilmu Pendidikan, Bahasa Dan Ilmu Sosial Da'watuna: Journal of Communication and Islamic Broadcasting Jurnal Pendidikan, Bahasa dan Budaya Pendekar: Jurnal Pendidikan Berkarakter PERSPEKTIF: Journal of Social and Library Science
Muslih Fathurrahman
Universitas Islam Negeri Sumatera Utara
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Journal : Communication and Information Journal

 1 
Analisis Kualitas Website Perpustakaan Universitas Islam Negeri Sumatera Utara (UINSU) dengan Menggunakan Metode Webqual 4.0 Rizki Febri Yanti; Retno Sayekti; Muslih Fathurrahman
Comit: Communication, Information and Technology Journal Vol. 2 No. 2 (2024): Comit: Communication and Information Journal
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/comit.v2i2.2008

Abstract

This research aims to measure the service quality of the North Sumatra Islamic State University Library UPT website by comparing the level of performance and level of interest (expectations) of users. The research method uses the webqual 4.0 method with three main variables: Usability, Information Quality, and Service Interaction Quality. The research sample involved 98 respondents with data collection using a questionnaire. Data analysis was carried out using descriptive statistical analysis and simple linear regression, with the help of SPSS Version 23 software. Hypothesis test results show that there is a positive and significant influence between performance variables and website importance, with tcount > ttable (4.998 > 0.16608) and level significance 0.000 (below 0.05). Therefore, the conclusion drawn is that Ho is rejected and Ha is accepted, indicating that there is a positive and significant influence between variables X and Y.
Co-Authors Abdul Karim Batubara ABdul Karim Batubara, ABdul Karim Achiriah, Achiriah Adellia, Mayranda Adha Rahimi Afriyani, Wilda Ainun, Sri Al Muqtafi, Muhafidz Alfi Dalillah Aulia S Amin, Afriadi Annur rosida harahap Azhar, Anang Anas Barus, Putri Raeka Azizia Batubara, Abdul Karim Dalimunthe, Astiana Sakinah Dea Amanda Dian Ramadani Dra. Retno MLIS. Sayekti Faisal Riza, Faisal Fathin Farazilla Gulo, Elsa Karenina Hannum Angginami Harahap, Alvina Syafila Harahap, Fadila Aldina Harahap, Hidayani Syafitri Harahap, Nurhasanah Hariana, Novia Hartati, Sukma Heni Pujiastuti Irwansyah Irwansyah Khoirul Jamil Kiki Lopa Lopia Kumbang Maisya, Aprilla Meisha Yasmin Safira MIFTAHUL JANNAH Muhammad Dalimunthe Nani Suryani Nasution, Hotmaidah Nazmiah Yusdi Arwana Neila Susanti Nur Hasanah Nuraina, Nuraina Nursapiah Harahap pangesti, Mirawati idi Panjaitan, Citra Aprillilla Pohan, Samia Putri, Kurnia Retno Sayekti Retno Sayekti Retno Sayekti Ridwan, Muhammad Rifqa Amalia Zuhri Riska Saragih Rizki Febri Yanti Rizky Agustama Rohani, Laila Sakti Ritonga Sari, Nimas Fatma Siahaan, Mira Suswati Siregar, Yusra Dewi Sori Monang Sri Ningsih Sugiri, Tiara Dwi Handayani Suyono, Hanny Chairany Trisnawati Hadi Usnah, Yulianah Yusra Dewi Siregar Zupti, Bella Aulia