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Kartiwi, Asti Putri
FKIP Universitas Bengkulu
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Social Sciences Other

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Journal : Education Administration Research

 1 
ORGANIZATIONAL CLIMATE AND ADMINISTRATIVE PERFORMANCE’S CONTRIBUTION TOWARD ACADEMIC SERVICE SATISFACTION IN VOCATIONAL SCHOOL Kartiwi, Asti Putri
Educational Administration Research and Review Vol 1, No 2 (2017): Educational Administration Research and Review Vol.I No.2 December 2017
Publisher : Universitas Pendidikan Indonesia

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Abstract

Abstract— The core of the study was focused on the factors which affect service satisfaction, it includes the organizational climate and administrative performance. Based on this matter, the main problem revealed in this research was the measurement of organization climate and school administration performance’s contribution toward the satisfaction of academic service. The results showed: (1) organizational climate, was in the already good category. (2) Administrative performance, was in the high category. (3) The satisfaction of academic service, was in high enough category. (4) The results of relationship analysis showed that both variables have a positive and significant relationship. Recommendations given to schools was to improve the quality of school administration in relation to the quality assurance of academic services at public vocational schools in Palangkaraya.Keywords— Organization Climate, Administrative Performance, Academic Service Satisfaction, State Vocational School
Co-Authors Afrianti, Heni Ardiansyah, Novriza Wahyu Badeni Badeni, Badeni Badrud Tamam Banu, Shamsiah Connie Echa Sriyanti edy susanto Emiyanti Siregar Engkus Kusnadi Erlianti, Eka ernia nengsih Fahmi, Marhalis Fetty Poerwita Sary Hadipassa, Emal Hendy Hendy Heti Susmiarti ifani, Nadia Nur Indra Joni, Yoyon Kartika Khairi, Azizatul Kurnia Puspita Lina Sukmawati Martiani Martiani, Martiani Martin Martin Masturo Mesterjon, Mesterjon Mikaresti, Pamela Miswadi Muflichah, Zumrotul Muhammad Kristiawan Muslimah Nur Ifani, Nadia Nur Sasongko , Rambat Nur Sasongko, Rambat Purwoko, Agus Rambat Nur Sasongko rasyid, Hendy Resi Yusriani Ruslan Ruslan Saputra, Cholin Edi Sari, Meilida Eka Setiani, Ana Soemantri, Manap Somantri , Manap Somantri, Manap Sudarwan Danim Sumarsih Sumarsih . . Sumira, Tati Sundaya, Jemi Susantob, Kadi Susmiarti, Heti Sutanto Sutanto Sutopo, Timbul Wahyu Taslim, Nur Fathanah Utama, Nico Vantra Wahidin Wahyu Sutopo, Timbul Wulandari, Heni Yenni Zulaizah Yumi Alamiah Zahra, Hanifah Yulia Az zulkfli