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Pengaruh Kualitas Pelayanan Islami terhadap Kepuasan Nasabah Bank Syariah Bukopin Kcp Gresik Perdana, Ryan Wahyu; Fahrullah, Arasy
Jurnal Ekonomika dan Bisnis Islam Vol 3 No 3 (2020): Desember
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (684.545 KB) | DOI: 10.26740/jekobi.v3n3.p188-187

Abstract

Increasing customer satisfaction is a necessity for Islamic banking, given the increasingly fierce competition in the financial services business. Customer satisfaction can maintain the existence of Islamic banking. One of the instruments that can increase customer satisfaction is to provide quality services. This study aims to determine the effect of the quality of Islamic banking services on customer satisfaction. This type of research is a quantitative study consisting of independent variables Islamic service quality using indicators of physical evidence, reliability, responsiveness, assurance, empathy, and sharia compliance. Data collection techniques using accidental sampling with a total of 100 respondents. Data is processed using simple regression method. The results of this study are the quality of Islamic service influences customer satisfaction which means that 21.4% of customer satisfaction variables can be explained by Islamic service quality variables
PENGARUH PELATIHAN DAN PENGEMBANGAN SUMBER DAYA INSANI TERHADAP KINERJA ISLAMI KARYAWAN PADA PT JAMKRINDO CABANG SURABAYA Hardityo, Alam Fabian; Fahrullah, Arasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 1 (2021): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (904.878 KB) | DOI: 10.26740/jekobi.v4n1.p78-87

Abstract

The purpose of this research is to analyze theinfluenceof training and human resource development withIslamic employee performance ofPT Jamkrindo on Surabayabranch. The author use a quantitive research method with an assosiative approach.Thenumber of samples in   this research are25 respondents. Data collection techniques in this study used a questionnaire and measured with a Likert scale and then processed and with IBM SPSS Statistics 25software. The results of this study indicate that trainingand development, each of which has a significant effect on Islamic employee performance. The training and development variable has a correlation of 81,6%, which means that training and development variable has a positive  contribution of Islamic employee performance and the remaining 18,4% is obtained from other elementnot examined in this study
Penerapan Strategi Digital Marketing dalam Meningkatkan Penghimpunan Dana ZIS (Zakat, Infaq, dan Shodaqoh) di Laznas IZI Jawa Timur Amrina, Mila; Fahrullah, Arasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 1 (2021): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (291.61 KB) | DOI: 10.26740/jekobi.v4n1.p124-138

Abstract

The purpose of the research is for having a knowledge about the implementation of digital marketing strategy used to gain more collections of ZIS in Amil Zakat National Institution of IZI East Java, and also to knowing the Islamic economics perspective of those digital marketing strategy they used. This research uses descriptive qualitative methods with having an observation, interview and documentation. The result shows that IZI East Java is using digital marketing strategy through their social media such as Whatsapp, instagram, facebook ads, youtube, e-mail and zakatpedia platform with preparing the strategy of segmentation, targeting, positioning, differentiation, marketing mix, selling, brand, service and process in their marketing. But, the digital marketing by whatsapp selling brings the impact on ZIS collections improvement in IZI East Java. The digital marketing used by IZI East Java is already in the way how syariah marketing should be, and it runs well because of the modern technology, but it has some problem such as maintenance issues on zakatpedia platform.
Praktik Tambang Batu Kapur Dalam Perspektif Ekonomi Islam di Tuban Jawa Timur Shahriyah, Siti; Fahrullah, A'rasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 1 (2021): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (297.579 KB) | DOI: 10.26740/jekobi.v4n1.p151-163

Abstract

The purpose of this study was to determine a review from an Islamic economic point of view of the limestone mining practices in Tuban, East Java. This study uses a descriptive qualitative approach which aims to analyze the Islamic economic view of the limestone mining activity and its impacts in Tuban, East Java. The object taken is a mine site in Bektiharjo Village. This study uses primary data and secondary data to support the research process. Primary data obtained directly by the author from the results of interviews with sources. Meanwhile, secondary data were obtained from reading books and other literature. This study uses triangulation of sources and techniques as data validity, and uses Miles and Hubberman field data analysis models in the form of data reduction, data presentation, and data verification. The results of this study indicate that the existence of this limestone mining activity can create ample employment opportunities for local residents, however mining managers ignore the basic values of Islamic business ethics, namely balance, free will, and responsibility. In addition, economic pressure and the lack of public knowledge and awareness about the long-term impacts that may arise from mining activities are one of the factors that keep mining activities continuing.
PENERAPAN ETIKA BISNIS SYARIAH DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA YAYASAN AQIQOH NURUL HAYAT SURABAYA Maharti, Resti Kartika; Fahrullah, Arasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 1 (2021): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (459.213 KB) | DOI: 10.26740/jekobi.v4n1.p207-218

Abstract

The purpose of this study was to determine how the application of Islamic Business Ethics and its impact on customer loyalty at the Aqiqah Nurul HayatSurabaya. This study uses a qualitative method. The purpose of using qualitative methods is to understand the phenomenon of what is experienced by research subjects, in the subject under study there are several types of data, namely internal and external, in internal subjects, namely employees in the Operational Division who are in charge of carrying out Operational Marketing activities at the Aqiqah Nurul HayatSurabaya, while the external data subject is the customers of the Aqiqah Nurul HayatFoundation Surabaya. Another external research subject is a customer who has subscribed to or purchased Aqiqah services at the Aqiqah Nurul HayatSurabaya to provide information on how to implement Islamic Business Ethics at the Aqiqah Nurul HayatSurabaya. Collecting data in this study using interview techniques to find out and get the desired data followed by documentation techniques and direct observation. The results of this study indicate that the application of Islamic Business Ethics has a significant impact on increasing customer loyalty of the Aqiqah Nurul Hayatsuch as customer satisfaction through honest employee performance and paying attention to the halalness of the products being sold.
Fenomena Pernikahan Dini dan Tinjauannya Secara Ekonomi di Kecamatan Sepulu Kabupaten Bangkalan Pranata, Rhodi; Fahrullah, Arasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 2 (2021): Agustus
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (704.062 KB) | DOI: 10.26740/jekobi.v4n2.p134-141

Abstract

This study aims to determine the factors that drive early marriage in the Sepulu District of Bangkalan Regency. The method used in this research is descriptive qualitative using field research. information and data sources in this study are people who do early marriage in the District of Sepulu, Bangkalan District. This research uses the source triangulation method. the results of this study indicate that the factors driving the early marriage that occurred in the District of Sepulu Bangkalan District are economic factors, educational factors, parental factors, and customs factors.
Analisis Faktor - Faktor Internal yang Mempengaruhi Loyalitas Karyawan pada CV. X - Tra Kaca & Aluminium Surabaya Munadzifah, Fiya; Fahrullah, A'rasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 2 (2021): Agustus
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (802.086 KB) | DOI: 10.26740/jekobi.v4n2.p142-155

Abstract

Loyalty to the company affects the performance of employees in their activities. So companies need to maintain employee loyalty. Many factors make employees have a loyal attitude towards the company such as compensation, Islamic organizational culture, job satisfaction, career development, Islamic leadership and religiosity. This study aims to analyze the internal factors that affect employee loyalty at CV. X-Tra Glass & Aluminum Surabaya. This research is a quantitative study of 179 employees and a sample of 69 employees. The data collection method uses a questionnaire or questionnaire with measuring instruments using the Likert scale. Data analysis using multiple linear regression, partial test (T), simultaneous test (F) and coefficient of determination (R2)  test using the SPSS application. The results of multiple linear regression analysis show the compensation regression coefficient is 0.306, Islamic organizational culture is -2.488E-5, job satisfaction is 0.465, career development is -0.192, Islamic leadership is 0.272, religiosity is -0.397. The results of the T test show that there is an influence on loyalty to the variables of Islamic organizational culture, job satisfaction and religiosity.There is no influence on loyalty to the variables of compensation, career development, Islamic leadership. F test result show that the independent variables have a simultaneous influence on loyalty. While the R2 test result are at the velue at the value of 0.858, which means that the variable affects loyalty a lot and 0.142 is influenced by other variables.
ANALISIS PENDAYAGUNAAN ZAKAT PRODUKTIF TERHADAP PENGEMBANGAN USAHA MIKRO MUSTAHIK (STUDI ZAKAT CENTER LAZISMU GRESIK) Maulidya, Chaterin; Fahrullah, A'rasy
Jurnal Ekonomika dan Bisnis Islam Vol 4 No 2 (2021): Agustus
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (909.903 KB) | DOI: 10.26740/jekobi.v4n2.p168-178

Abstract

The distribution of zakat in the form of productive zakat has been widely applied by the Amil Zakat Agency and the Amil Zakat Institution. Lazismu Gresik Zakat Center as an Amil Zakat Institution provides capital assistance to mustahik from productive zakat in order to develop their micro-businesses. This study intends to analyze how the Zakat Center Lazismu Gresik has utilized it in developing mustahik's micro-businesses and to find out the differences between micro-business development before receiving and after receiving productive zakat assistance. In this research, the method used is descriptive qualitative research by conducting an in-depth interview. This study shows the results that the utilization of productive zakat has a major effect on the development of mustahik-owned micro-businesses.
Pengelolaan ZIS Sebagai Upaya Meningkatkan Kesejahteraan Masyarakat (Studi Pada Baznas Kabupaten Jombang) Labuh Inderayana Eka Sakti; A'rasy Fahrullah
Jurnal Ekonomika dan Bisnis Islam Vol 5 No 1 (2022): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (852.286 KB) | DOI: 10.26740/jekobi.v5n1.p106-119

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Welfare is desired by every individual and realized through efforts such as minimizing poverty and improving health as well as education. Law No. 23 of 2011, which regulates zakat management, has a significant impact on Baznas in managing zakat, infaq, and sadaqah at the national level.  In realizing these objectives, Baznas Jombang prepares 5 programs to be distributed through productive and consumptive assistance to improve mustahiq welfare. This research is qualitative research that intends to analyze the management of zakat, infaq, and sadaqah in improving the welfare of the community. The results of this study show that the management of zakat, infaq, and sadaqah in improving the welfare of the community in Baznas Jombang Regency manifests in the form of the Jombang Berdaya and Jombang Sehat program, where a productive economy to develop small micro businesses and consumptive assistance by improving the standard of living of children with special needs were discovered.
Praktik Murabahah Hewan Qurban pada Koperasi Syariah Al Abrar Surabaya dalam Perspektif Ekonomi Islam Putri, Mayangsari Yuhana; A'rasy Fahrullah
Jurnal Ekonomika dan Bisnis Islam Vol 5 No 1 (2022): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (905.124 KB) | DOI: 10.26740/jekobi.v5n1.p160-171

Abstract

Al Abrar Sharia Cooperative has murabahah products for qurban animals with the aim of facilitating members or customers who wish to carry out qurban worship. However, in practice the sharia cooperative does not mention the amount of profit to customers, the profit is explained at the cooperative's annual meeting. This study aims to determine the practice of murabahah sacrificial animals at the sharia cooperative Al Abrar Surabaya in an Islamic economic perspective, whether the practice is in accordance with Islamic provisions, namely MUI DSN Fatwa No. 04 of 2000 concerning murabahah. The type of research is descriptive qualitative by analyzing the data obtained from the informants, triangulating the sources then giving an understanding and explanation about the practice of the murabahah contract of sacrificial animals. The research data was taken through primary data, namely the results of interviews with informants, namely cooperative leaders, customers, and MUI administrators. Secondary data were obtained from journals, books, articles and news related to the research. The results showed that the practice of murabahah sacrificial animals carried out by the Al Abrar Sharia Cooperative violated the general provisions in the sixth and seventh points so that it was not fully in accordance with the provisions of the MUI DSN Fatwa No. 04 of 2000.