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Yovi Pratama
Universitas Dinamika Bangsa
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Journal : Bulletin of Electrical Engineering and Informatics

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Public complaint tweet data feature analysis for sentiment classification Rasywir, Errissya; Pratama, Yovi; Irawan, Irawan; Istoningtyas, Marrylinteri
Bulletin of Electrical Engineering and Informatics Vol 13, No 6: December 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v13i6.7172

Abstract

The perception of the public regarding a government's performance significantly impacts a city's advancement. This research involved analyzing complaint tweets from Jambi City residents directed at the government to gauge sentiment. In the testing phase, 500 Twitter accounts were examined to categorize sentiment as positive, negative, or neutral. Training data was prepared by extracting tokens through feature selection techniques such as information gain (IG) and mutual information (MI). For testing, all tokens are entered as data in the input layer in the recurrent neural network (RNN). From the tests carried out, the average use of feature selection can achieve a good value compared to no feature selection. But more specifically the use of IG produces better accuracy compared to the use of MI. From the research conducted, Twitter data is classified using a RNN and several tests by adding feature selection to produce differences. The results are proven to improve classification performance. With a recall value of 92.243%, it shows the system's success rate in sentiment classification and a precision of 92% indicates a level of accuracy that is sufficient to support the government's sentiment assessment.
Co-Authors Abdul Haris Abdul Harris Achpal Haddid Adelia Putri, Ananda Afrizal Nehemia Toscany Agus Siswanto Akbar Ramadhan Akwan Sunoto Alvito Widianto Amroni, Amroni Angelica, Felicia Anggraini, Dila Riski Anggy Utama Putri Annisa putri Anton Prayitno Arahmad Taupiq asih asmarani Bayu saputra Beni Irawan Borroek, Maria Rosario Bustami, M Irwan Cahyana Putra Pratama Candra Adi Rahmat Carenina, Babel Tio Chindra Saputra Defrin Azrian Desi Kisbianty, Desi Despita Meisak Dimas Pratama Dimas Yudha Prawira Dinata, Despan elvi yanti Emelia, Shinta Enjelina, Mia Errissya Rasywir Evan Albert Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin, Fachruddin farchan akbar Feranika, Ayu Fingki Lamhot Pasaribu fiqri ansyah Hartiwi, Yessi Hendrawan Hendrawan Hendrawan Hendrawan Hendrawan Hendrawan Hilda Permatasari Hussaein, Ahmad Ilham Adriansyah ilham permana Imelda Yose Indana Arum , Refi Irawan Irawan Irawan Irawan Irawan, Beni Istoningtyas, Marrylinteri Janu Hadi Susilo Jopi Mariyanto Julia Triani khalil gibran ahmad Kholil Ikhsan Luthfi Rifky M Fikrul Hakimi M Reihan Al Fajri M.Rizky Wijaya Manyu, Dimas Abi Maria Rosario Borroek Marrylinteri Istoningtyas Marrylinteri Istoningtyas Marrylinteri Istoningtyas Marshal` Koko Anand masgo Maulana Qaedi Aufar Mayang Ruza Muhammad Afif Dzaky Khairullah Muhammad Diemas Mahendra Muhammad Irwan Bustami Muhammad Ismail Muhammad Riza Pahlevi MUHAMMAD SURYA Muhammad Wahyu Prayogi Muhammad Zulfi Tisna Tama Mumtaz Ilham S Mumtaz Ilham Syafatullah NAIBAHO, RONALD Najmul Laila Naldi Irfan Nanda Ghina Nia Azzahra Nur Aini Nurhadi Nurhadi Pahlevi, M. Riza Pahlevi, M.Riza Pareza Alam Jusia Pareza Alam Jusia, Pareza Alam Ramadhan Saputra, Tri Ramadhani, Utari Reza Pahlevi Rezky Pramudia, Muhammad Riki Bayu Andhika Rio Ferdinand ROBY SETIAWAN Rohaini, Eni Rosario B, Maria Rosario, Maria Rudolf Sinaga Sandi Pramadi Santoso Saparudin, Saparudin Sariyani SIKA, XAVERIUS Steven Ie Sudewo, Raden Tio Putra Sutoyo, Mochammad Arief Hermawan Suyanti taupiq, Arahmad Toscany, Afrizal Verna Anatasya, Rara Verwin Juniansyah virginia casanova andiko andiko Warcita Warcita WILLY RIYADI Xaverius Sika Yaasin, Muhammad Yanti, Elvi Yessi Hartiwi Yessi Hartiwi Yoga Rizki Yuga Pramudya Zahlan Nugraha Zulia, Restutik