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Journal : Jurnal Teknik Industri Terintegrasi (JUTIN)

Evaluasi Ergonomi Proses Rebus Garam dan Rekomendasi Intervensi di Laboratorium Industri Garam Tabuni, Nuas; Kunhadi, Dedy; Fais, Moh Ainul; Sutejo, Bambang; Sakti, Yuni Krida
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.50475

Abstract

The salt boiling process in small-scale industries is still largely performed manually, requiring repetitive physical activities that can potentially lead to musculoskeletal disorders among workers. This study aims to evaluate ergonomic risks in the salt boiling process and formulate improvement interventions to reduce these risks. A quantitative approach was applied through work posture observation, the Nordic Body Map (NBM) questionnaire, and posture assessment using the Rapid Entire Body Assessment (REBA) method on three operators in a salt industry laboratory. NBM results indicated that the highest complaints occurred in the back, waist, shoulders, and lower limbs. REBA analysis identified the drying stage as the most high-risk activity (score 10, very high), followed by salt cooking (score 8, high), and fire stove preparation (score 6, medium). Based on these findings, interventions such as adjusting worktable height, using lifting aids, and implementing job rotation are recommended to reduce injury risk while improving operator productivity.
Analisis Strategi Pengembangan Pantai Ria Kenjeran Surabaya dalam Upaya Peningkatan Kunjungan Wisatawan Habibi, Zidan Rifdi; Brilliana, Clora Widya; Fais, Moh Ainul; Cahyono, Wahyu Eko; Kunhadi, Dedy
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.50806

Abstract

Coastal tourism plays a vital role in fostering regional economic growth while simultaneously strengthening local cultural identity. Nevertheless, the existing potential is often constrained by suboptimal management, as reflected in the case of Ria Kenjeran Beach in Surabaya, which faces limitations in facilities, weak promotional efforts, and competition with other destinations. This study employed the Delphi method to gather insights from experts and stakeholders, followed by analyses using IFAS, EFAS, SWOT, IE, and QSPM matrices to formulate suitable development strategies. The findings reveal that Ria Kenjeran Beach possesses significant internal strengths and considerable external opportunities, positioning it within the growth quadrant of the IE matrix. Furthermore, the QSPM analysis identified the top priority strategy as improving service quality and tourism activities, supported by infrastructure enhancement, digital promotion, and multi-stakeholder partnerships. These results highlight the necessity of integrated and sustainable strategies to strengthen Ria Kenjeran Beach as a leading coastal tourism destination in Surabaya. 
Identifikasi beban kerja mental operator forklift PT. NDIS menggunakan metode NASA-Task Load Index Yusuf, Rusli; Fais, Moh Ainul; Chusaini, Achmad
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.35759

Abstract

This study aims to evaluate the mental workload of forklift operators at PT. NDIS, using the NASA-Task Load Index (NASA-TLX) method. Data was collected through an online questionnaire, with results indicating a "high" level of mental workload. The study identifies workload factors such as mental, physical, temporal demands, performance, effort, frustration, and fatigue, exacerbated by high operational demands. This research contributes to designing work systems that consider safety and health factors. Moreover, it deepens the understanding of employees' psychological conditions, which supports efforts to enhance productivity.
Analisa kualitas pelayanan guru terhadap kepuasan siswa dengan metode Servqual Rapa, Imelda Cenda; Cahyono, Wahyu Eko; Fais, Moh Ainul
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.38122

Abstract

This study aims to analyze teacher service quality towards student satisfaction at SMP Al Huda Surabaya using the SERVQUAL method. Five dimensions of SERVQUAL (Tangibility, Reliability, Responsiveness, Assurance, Empathy) are used to measure the gap between student expectations and perceptions. A quantitative descriptive approach was applied with a sample of 70 students selected through simple random sampling. Data were collected using a valid and reliable questionnaire (Cronbach's Alpha: 0.941). The results showed similarities in all dimensions, with the largest gap in Tangibility (-0.69) and Reliability (-0.87). The largest gap was in the ability to explain the material (-1.02) and teacher attendance on time (-1.05). Recommended strategies include teacher training to improve competence, provision of learning facilities, and strengthening teacher-student interaction. This study contributes to improving the quality of education at SMP Al Huda Surabaya and becomes a reference for other institutions to improve student satisfaction.
Pengukuran kerja dengan metode work sampling di Kasir Minimarket Kenjeran UD. XYX Deviyanti , I Gusti Ayu Sri; Widari, Nyoman Sri; Fais, Moh Ainul
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.38323

Abstract

The operational efficiency of minimarkets is highly dependent on the performance of cashiers, who often face the challenges of idle time and workload fluctuations. This study aims to analyze the work efficiency of the cashiers of Kenjeran Minimarket UD. XYX using the work sampling method. Observations were conducted for 10 days with a confidence level of 95% and a level of accuracy of 5%. The results show an average active working time of 90%, with idle time of around 10%. Certain days reach a maximum efficiency of 96.7%, while other days record the lowest efficiency of 80%. These fluctuations remain within the limits of statistical control, indicating the consistency of the cashier's work. To improve efficiency, optimization of work schedules, additional training, and the use of automated technology are recommended. This study shows that work sampling is effective in identifying idle time and designing performance improvement strategies