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All Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) Tibuana : Journal of Applied Industrial Engineering Jurnal INTECH Teknik Industri Universitas Serang Raya Dharma Bakti Jurnal Optimalisasi JISO : Journal of Industrial and Systems Optimization Jurnal Senopati : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering Dedikasi: Jurnal Pengabdian kepada Masyarakat Prosiding Seminar Nasional Teknologi Industri Berkelanjutan JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Pengabdian Masyarakat: BAKTI KITA Jurnal Industri dan Inovasi (INVASI) Industrial & System Engineering Journals (ISEJOU) Widya Teknik
Moh. Ainul Fais
Universitas WR Supratman Surabaya
Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mechanical Engineering Nursing Physics Public Health Social Sciences Transportation Other

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Perumusan Strategi Pemasaran Jasa Efektif Dengan Integrasi Metode PDSQ (Physical Distribution Service Quality) dan TRIZ (Studi Kasus : UD. XYZ) Mohammad Ainul Fais; Indung Sudarso
Prosiding SENASTITAN: Seminar Nasional Teknologi Industri Berkelanjutan Prosiding SENASTITAN Vol. 02 2022
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (340.557 KB)

Abstract

Perkembangan usaha mikro menengah atau yang sering disingkat menjadi UMKM terbilang sangat berkembang pesat diera modernisasi, terbukti UMKM mampu tetap survive di tengah COVID-19, dengan data terbaru menunjukkan UMKM mampu menyumbang pertumbuhan ekonomi hingga 61,07 persen PDB, pemerintah juga turut andil dalam mendukung perkembangan UMKM Indonesia, dengan mengucurkan dana sebesar Rp162,40 triliun untuk mensuport UMKM supaya mampu bertahan. Berbicara mengenai UMKM bisnis rumahan souvenir UD. XYZ merupakan salah satu UMKM baru yang mengalami penurunan pesanan dikarenakan belum adanya standar pelayanan untuk UD. XYZ mendapatkan empati dan loyalitas konsumen dikarenakan banyaknya komplain mengenai kinerja kualitas pelayanan UD. XYZ, Sehingga peneliti tertarik meneliti kualitas pelayanan UD. XYZ menggunakan PDSQ sebagai penentu atribut yang menjadi prioritas perbaikan, selanjutnya diperbaiki menggunakan TRIZ. Dan didapatkan hasil atribut X1, X2, X4, X5, X8, dan X10 sebagai prioritas perbaikan menggunakan TRIZ. hasil pengolahan menggunakan TRIZ, atribut yang diperbaiki mendapatkan solusi yang akan menjadi pertimbangan perusahaan, dengan hasil atribut X1 mendapatkan solusi dynamics, X2 mendapatkan solusi The other way round, X4, X5, dan X8 mendapatkan solusi Merging, Consolidation or combining, dan atribut terakhir mendapatkan solusi Preliminary action.Kata kunci: Kualitas pelayanan, PDSQ, TRIZ.
Analysis of Improved Work Posture to Reduce Musculosceletal Disorders using the Rapid Upper Limb Assessment and Ovako Work Posture Analysis System methods (Case Study : Employees in the Warehouse of PT. AFS Maros, South Sulawesi) Silvana Mohamad; Mohamad Ainul Fais; Ida Kusnawati Tjahjani
Tibuana Vol 6 No 2 (2023): Tibuana
Publisher : UNIPA PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/tibuana.6.2.7794.127-133

Abstract

PT. AFS is a Limited Liability Company engaged in catering services. One of the most important divisions in this field is in the warehousing department. Receiving is the place where the goods are entered, while the store is the place where the goods are stored for a period of time with reference to the expiration date of the product. Goods collection is done when receiving incoming goods, moving goods from the receptionist to the store, and when requesting goods from the production room. Body posture is a determining factor in analyzing the effectiveness of a warehouse operator's work. If the operator's work attitude is wrong or not ergonomic, the employee will tire easily and bone abnormalities can occur. Complaints of Musculoskeletal Disorders are complaints of skeletal muscles that are felt by a person from very mild to severe complaints. For the RULA and OWAS methods, posture analysis is only carried out in the main warehouse. The final Rapid Upper Body Limb Assessment (RULA) score for both workers was Score 7 (Action Level 4) which indicates that this condition is dangerous and requires immediate inspection and changes (on the spot). And the Ovako Work Posture Analysis System (OWAS) shows category 4 (This attitude is very dangerous for the musculoskeletal system. Needs to be corrected immediately/currently) and Category 1 (in this system problems in the musculoskeletal system don't need to be fixed).PT. AFS is a Limited Liability Company engaged in catering services. One of the most important divisions in this field is in the warehousing department. Receiving is the place where the goods are entered, while the store is the place where the goods are stored for a period of time with reference to the expiration date of the product. Goods collection is done when receiving incoming goods, moving goods from the receptionist to the store, and when requesting goods from the production room. Body posture is a determining factor in analyzing the effectiveness of a warehouse operator's work. If the operator's work attitude is wrong or not ergonomic, the employee will tire easily and bone abnormalities can occur. Complaints of Musculoskeletal Disorders are complaints of skeletal muscles that are felt by a person from very mild to severe complaints. For the RULA and OWAS methods, posture analysis is only carried out in the main warehouse. The final Rapid Upper Body Limb Assessment (RULA) score for both workers was Score 7 (Action Level 4) which indicates that this condition is dangerous and requires immediate inspection and changes (on the spot). And the Ovako Work Posture Analysis System (OWAS) shows category 4 (This attitude is very dangerous for the musculoskeletal system. Needs to be corrected immediately/currently) and Category 1 (in this system problems in the musculoskeletal system don't need to be fixed).
Analisa Pengendalian Produk Cacat Pada Sepatu di UD. XYZ Menggunakan Metode Statistical Quality Control Moh. Ainul Fais; I. G. A. Sri Deviyanti; Silvana Mohamad; Devi Susiati
Industrial & System Engineering Journals (ISEJOU) Vol 1 No 2 (2023): ISEJOU, Vol. 1 No. 2 Juni 2023
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v1i2.452

Abstract

The progress of the shoe industry in Indonesia has encouraged small and large shoe entrepreneurs to compete in terms of quality, because consumers are very dependent on quality, so good quality control is needed in order to make consumers loyal customers. UD. XYZ is a small company that has problems with quality control so it really needs quality control using the SQC method. And the result was that UD. XYZ that the P control chart data shows that none of the 30 points are outside the control limits, so it can be concluded that the process is under control, but UD. XYZ still has to improve product quality by evaluating 4 elements (machines, people, tools, and methods).
Analisa Postur Kerja terhadap Keluhan Musculoskeletal Disorder Operator Hand Stacker Menggunakan Rapid Upper Limb Assessment di PT. AFS, Makassar Silvana Mohamad; Moh. Ainul Fais
Industrial & System Engineering Journals (ISEJOU) Vol 2 No 1 (2023): ISEJOU, Vol 2, No.1 Desember 2023
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v2i1.493

Abstract

Musculoskeletal Disorders is one of the injuries that workers often experience in material handling activities, namely injuries to muscles, nerves, bones, joints caused by work activities. PT. AFS as a company that focuses on catering services to serve the "airlines catering" and for the needs of companies in Makassar. A warehouse as a place to store raw materials that will continue to operate on a daily basis. In addition to the fact that the production process will continue to be connected to the warehouse, also because the raw materials that continue to come in will cause operators to continue working to organize raw materials as production supplies. An aid used to move raw materials is a hand stacker that can only be operated by one person. The use of this aid makes the operator who must be assisted by other operators to pull the hand stacker. Based on the Nordic Body Maps questionnaire, the highest pain complaints were in the lower neck, left shoulder and right shoulder. This condition is dangerous for the operator as shown by the results of RULA (score 7) with a level of category 4 (this condition is dangerous and necessary to make changes immediately).
Analisa Perbaikan Kualitas Pelayanan Menggunakan Metode Service Quality Studi Kasus (Restoran AKS) Moh. Ainul Fais; Silvana Mohamad
Industrial & System Engineering Journals (ISEJOU) Vol 2 No 2 (2024): ISEJOU, Vol 2, No 2 Juni 2024
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v2i2.616

Abstract

Bisnis restoran makanan atau kuliner sangat bergantung pada pelayanan pelanggan agar usaha yang dijalankan mendapatkan simpati dan kesetiaan pelanggan. Metode Service Quality adalah salah satu alat ukur untuk mengetahui kinerja pelayanan yang telah diberikan oleh pegawai terhadap pelanggan, sehingga pemilik usaha mampu mengevaluasi dengan tepat komponen pelayanan yang mana harus diperbaiki. Dimensi dalam Service Quality adalah tangibles, reliability, responsiveness, assurance, dan empathy, dari kelima dimensi tersebut kita mampu mengetahui kinerja dari pelayanan yang mana harus diperbaiki. Penelitian ini dilakukan pada restoran AKS yang dimana restoran ini mengalami penurunan pesanan perhari dikarenakan semenjak selesai pandemi Covid-19 berganti pengelolahan dan mengakibatkan pelayanan yang diberikan kurang maksimal. Sehingga tujuan dari penelitian ini adalah untuk mengetahui komponen pelayanan yang harus diperbaiki pada restoran AKS. Hasil olah data menunjukkan ada 6 atribut yang mendapatkan nilai negatif yaitu pada atribut X1, X2, X4, X10, X13, dan X15 sehingga restoran AKS perlu melakukan evaluasi atau perbaikan kualitas pelayanan. Sehingga restoran AKS mampu mendapatkan hasil penjualan yang optimal dan mampu ikut serta untuk mendapatkan persaingan dalam bisnis restoran makanan yang semakin ketat. Kata Kunci: Kinerja Pelayanan, Kualitas Pelayanan Pelanggan, Kuliner, Service Quality
Integrasi Media Sosial Instagram Terhadap UMKM “Mie Ayam Jakarta dan Solo Pak To” Kelurahan Ngagel di Kota Surabaya Fais, Moh. Ainul; Deviyanti, I Gusti Ayu Sri; Purwoko, Bambang; Rahmanto, Agus; Prihartanti, Wiwik; Widari, Nyoman Sri; Kunhadi, dedy
DHARMA BAKTI Dharma Bakti-Vol 7 No 1-April 2024
Publisher : LPPM IST AKPRIND Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34151/dharma.v7i1.4679

Abstract

MSMEs or commonly called Micro, Small and Medium Enterprises are one of the businesses that have weaknesses in the marketing sector. This task discusses the Marketing of Chicken Noodle MSMEs using Instagram social media. Marketing of this chicken noodle business is only carried out in the area around Ngagel in the city of Surabaya, so the marketing of the chicken noodle business using Instagram social media is expected to be better known by many people and can attract new customers considering the number of Instagram social media users who are quite a lot ranging from small children, teenagers to adults. After carrying out this project task, our hope is that the chicken noodle business can be better known by many people and can attract new customers
Identifikasi Strategic Planning dengan Implementasi Metode SWOT dan BCS pada UMKM Mesthi Cafe Deviyanti, I Gusti Ayu Sri; Fais, Moh. Ainul; Mohamad, Silvana; Widari, Nyoman Sri
Jurnal SENOPATI : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering Vol 5, No 2 (2024): Jurnal SENOPATI Vol 5, No 2
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.senopati.2024.v5i2.5560

Abstract

The development of MSMEs in Indonesia is very rapid, especially in the food business. Even so, there are also many people who are running a food business out of business because of the many competitors. Therefore, a solution is needed so that the food business continues to run. One way is to use the concept of strategic planning aspects from internal and external with the SWOT method, and conduct a performance appraisal of company executives to sharpen strategies and initiatives that can be achievedKeywords: BCS, Strategic Planning, SWOT
Evaluation of Employee Mental Workload Using the Rating Scale Mental Effort and KAUPK2 Method in the Production Process of Spoon Making PT. VRIZ Fais, Moh. Ainul; Deviyanti, I Gusti Ayu Sri; Tjandra, Suhatati; Mohamad, Silvana; Lapai, Yolanda; Syahrir H, Muhammad
Jurnal Optimalisasi Vol 10, No 2 (2024): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v10i2.9911

Abstract

Ergonomics is an approach that makes humans the main actors in the smooth running of the work system. PT. VRIZ is a company that produces stainless steel spoons. The manufacture of spoon products has 8 stages of the process with one employee working at any time and not allowed to stop before break time, the working hours that apply to this company are 7 working hours with 1 hour of rest. Static work has the potential to be easily bored, saturated and sleepy. This study aims to minimize the risky process flow taken in evaluating employee mental workload, analyzing the results of the two methods used, and providing recommendations for improvements in the workplace. With a better understanding of employee mental workload, PT. VRIZ can achieve higher levels of productivity and create a healthier and more sustainable work environment. The stages in this study use the RSME and KAUPK2 methods in data collection, this approach has a tool in the form of a questionnaire that must be filled out by the object or employee. The data obtained will be an early indication to provide improvements to the work system to reduce the impact of work fatigue. The Mental Effort Rating Scale questionnaire is one method of measuring mental workload by referring to the effort expended, while KAUPK2 is one method of measuring worker fatigue. The results of the Mental Effort Rating Scale show an average value of mental load of 115 (the effort expended is very large) and employee work fatigue using KAUPK2 shows the most dominant attributes felt by 8 employees, namely being reluctant to look others in the eye, being reluctant to work diligently and feeling tired all over the body.
Pelatihan Profesionalisme Fresh Graduate dalam membuat CV Berbasis ATS Fais, Moh.Ainul; Kunhadi, Dedy; Sutejo , Bambang; Yuniati , Yuyun; Febihapsari; Rasmito , Agung; Mohamad , Silvana; Muthowif; Shodiq , Djaffar
Dedikasi:Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 2 (2024): Jurnal Dedikasi
Publisher : Universitas Jayabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak Curriculum Vitae (CV) adalah dokumen yang berisi informasi mengenai riwayat hidup seseorang secara lebih singkat. Perlu adanya ketelitian dan pengalaman dalam penyusunan CV dan surat lamaran, karena dengan seiringnya perkembangan teknologi, perusahaan memakai teknologi AI untuk menyaring CV yang sesuai dengan kebutuhan perusahaan. Teknik penyusunan CV dengan menggunakan metode Applicant Tracking System (ATS) melibatkan beberapa langkah yang penting untuk meningkatkan kemungkinan CV Anda lolos seleksi dan dilihat oleh rekruter. Pengabdian kepada masyarakat ini bertujuan untuk melatih para lulusan Fresh Graduate untuk menyusun CV dengan baik menggunakan metode ATS. Hasil dari pelatihan sangat memuaskan karena siswa siswi mampu mengikuti materi yang disampaikan oleh narasumber, terbukti dari CV yang dibuat oleh siswa siswi ketika dinilai oleh tim review mendapatkan hasil yang baik dan sudah bisa dikatakan sebagai CV berbasis ATS sehingga layak untuk dipakai melamar pekerjaan. Keywords: Applicant Tracking System, Application Letter, Curriculum Vitae
PELATIHAN DAN PENDAMPINGAN INTREGASI MARKETING MIX UNTUK MENINGKATKAN DAYA SAING UMKM PADA ERA DIGITAL Moh. Ainul Fais; I Gusti Ayu Sri Deviyanti; Nyoman Sri Widari; Agus Rahmanto; Wiwik Prihartanti
Jurnal Pengabdian Masyarakat : BAKTI KITA Vol 5 No 2 (2024): Jurnal Bakti Kita
Publisher : LPPM Universitas Islam Darul 'Ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/baktikita.v5i2.7721

Abstract

This community service aims to provide understanding, training, and mentoring to MSMEs in RT 04 RW 14, Kalirungkut sub-district, as an effort to improve the understanding of MSME actors regarding the Marketing Mix in order to face the digitalization era. Through the KKN-PPM program of WR Supratman University Surabaya, the activities carried out after conducting observations include 5 stages of training that are carried out and approximately 26 days of mentoring process for which there are MSME consultations, training in the use of digital tools and software, formation of MSME business communities, and monitoring and evaluation of performance. The results found that MSMEs feel the benefits obtained starting from marketing methods, pricing, and openness to digital media that can improve sales performance from MSMEs, MSME actors around said they were able to see the direction and goals of the company in the future and know how to maintain the company's existence so that it remains optimal every year.
Co-Authors Agung Rasmito Agus Rahmanto Bambang Purwoko Bambang Sutejo, Bambang Dedy Kunhadi Devi Susiati Dian Retno Sari Dewi Febihapsari I Gusti Ayu Sri Deviyanti I Gusti Ayu Sri Deviyanti I Gusti Ayu Sri, Deviyanti I. G. A. Sri Deviyanti Ida Kusnawati Tjahjani Idham Halid Lahay IGA Sri Deviyanti Indung Sudarso Julius Mulyono Lapai, Yolanda Muh Ilal Sarifudin Muthowif Nyoman Sri Widari Pramitha, Asti Rizkiana Pratama, Ryan Adi Prayogo, LM Fandy Prihartanti, Wiwik Rahmanto , Agus Rahmanto, Agus Rasmito, Agus Rini Oktavera Shodiq , Djaffar Shodiq, Djaffar Silvana Mohamad Sri Widari, Nyoman Suhatati Tjandra Sutejo , Bambang Syahrir H, Muhammad Wahyu Eko Cahyono Widari, Nyoman Sri Yuniati , Yuyun Yuyun Yuniati