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The Role of Artificial Intelligence in Government Services: A Systematic Literature Review Hamirul; Darmawanto; Nova Elsyra; Syahwami
Open Access Indonesia Journal of Social Sciences Vol. 6 No. 3 (2023): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v6i3.163

Artificial intelligence (AI) technology has become a significant factor in the transformation of government services around the world. AI has opened up new opportunities for governments to improve their effectiveness, efficiency, and responsiveness in providing services to the public. This study aimed to conduct studies in order to conduct an in-depth review of the role of artificial intelligence in government services. Literature search efforts are carried out by searching on search engines using certain keywords. Articles that match the inclusion criteria are reviewed in depth. AI has become a powerful tool for governments to improve public services, administrative efficiency, and better decision-making. The use of AI in government enables fast data processing and accurate analysis, increases the efficiency of public services, strengthens oversight and law enforcement, and supports strategic planning. However, the challenges that need to be addressed, including data privacy, ethics, and public trust, must be looked at carefully.

Potential Analysis of Bitcoin Cryptocurrency as a Future Investment Asset: A Systematic Literature Review Jesika, Silvia; Widya Pratiwi; Deni Handani; Hamirul
Open Access Indonesia Journal of Social Sciences Vol. 6 No. 4 (2023): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v6i4.165

Despite this promising potential, it is important to remember that investing in Bitcoin also involves risk. The price of Bitcoin is very volatile, and its value can change dramatically in a short amount of time. In addition, regulations regarding cryptocurrencies are still unclear in many countries, and regulatory changes could affect the price and adoption of Bitcoin. Security is also an important factor, as Bitcoin can be vulnerable to cyberattacks and theft. This study aimed to conduct studies related to the potential of bitcoin cryptocurrency as an asset for future investment as well as the potential risks that exist in this asset. Literature search efforts are carried out by searching on search engines using certain keywords. Articles that match the inclusion criteria are reviewed in depth. Bitcoin's potential as a future investment alternative is highly dependent on factors such as value growth, institutional adoption, and developments in blockchain technology. Nonetheless, it is important to be aware of the risks associated with investing in cryptocurrencies and to carry out in-depth research and consulting before making any investment decisions.

Analysis and Study of the Use of Digital National Identity Card Services in Generation Z Zahlimar; Abu Bakar; Ipik Permana; Mukarto Siswoyo; Hamirul
Open Access Indonesia Journal of Social Sciences Vol. 6 No. 5 (2023): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v6i5.172

One of the latest innovations that has caught the attention of generation Z is the introduction of the digital identity card. As a substitute for physical ID cards that have been around for a long time, digital ID cards offer various benefits and attractive potential for generation Z. In this approach, a digital ID cards are a digital version of a person's identity that is stored electronically, with personal information such as name, address, and number identity. However, a digital ID card is not just a substitute for a physical ID card but a tool that enables generation Z to make wider use of information technology. This study aimed to explore the use of digital national identity cards in generation Z. This research is qualitative research that explores and describes in detail a situation or phenomenon of the research object being researched by developing concepts and gathering existing facts. Raw data is analyzed and organized by data collection date, data source, data type, data description, and data nature. All data must be read in order to find out what data has been obtained, the source of the data, and its meaning. Overall, generation Z has a positive opinion of digital ID card services. They see it as convenience and convenience to access their identity electronically, avoiding the need to carry physical documents all the time and speeding up administrative processes. Generation Z also appreciates the administrative efficiency offered by digital Identity Card services, enabling them to process ID card extensions or personal data changes more easily and quickly. Apart from that, generation Z also appreciates the integration of digital ID card services with other digital platforms. They can integrate their identity with banking services, e-commerce, or online ordering platforms, enabling them to make transactions easily and quickly. Generation Z is also aware of the positive impact of using digital ID cards on the environment by reducing the use of physical documents and contributing to sustainability.

The Role of Artificial Intelligence in Government Services: A Systematic Literature Review Hamirul; Darmawanto; Nova Elsyra; Syahwami
Open Access Indonesia Journal of Social Sciences Vol. 6 No. 3 (2023): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v6i3.163

Artificial intelligence (AI) technology has become a significant factor in the transformation of government services around the world. AI has opened up new opportunities for governments to improve their effectiveness, efficiency, and responsiveness in providing services to the public. This study aimed to conduct studies in order to conduct an in-depth review of the role of artificial intelligence in government services. Literature search efforts are carried out by searching on search engines using certain keywords. Articles that match the inclusion criteria are reviewed in depth. AI has become a powerful tool for governments to improve public services, administrative efficiency, and better decision-making. The use of AI in government enables fast data processing and accurate analysis, increases the efficiency of public services, strengthens oversight and law enforcement, and supports strategic planning. However, the challenges that need to be addressed, including data privacy, ethics, and public trust, must be looked at carefully.

Potential Analysis of Bitcoin Cryptocurrency as a Future Investment Asset: A Systematic Literature Review Jesika, Silvia; Widya Pratiwi; Deni Handani; Hamirul
Open Access Indonesia Journal of Social Sciences Vol. 6 No. 4 (2023): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v6i4.165

Despite this promising potential, it is important to remember that investing in Bitcoin also involves risk. The price of Bitcoin is very volatile, and its value can change dramatically in a short amount of time. In addition, regulations regarding cryptocurrencies are still unclear in many countries, and regulatory changes could affect the price and adoption of Bitcoin. Security is also an important factor, as Bitcoin can be vulnerable to cyberattacks and theft. This study aimed to conduct studies related to the potential of bitcoin cryptocurrency as an asset for future investment as well as the potential risks that exist in this asset. Literature search efforts are carried out by searching on search engines using certain keywords. Articles that match the inclusion criteria are reviewed in depth. Bitcoin's potential as a future investment alternative is highly dependent on factors such as value growth, institutional adoption, and developments in blockchain technology. Nonetheless, it is important to be aware of the risks associated with investing in cryptocurrencies and to carry out in-depth research and consulting before making any investment decisions.

Analysis and Study of the Use of Digital National Identity Card Services in Generation Z Zahlimar; Abu Bakar; Ipik Permana; Mukarto Siswoyo; Hamirul
Open Access Indonesia Journal of Social Sciences Vol. 6 No. 5 (2023): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v6i5.172

One of the latest innovations that has caught the attention of generation Z is the introduction of the digital identity card. As a substitute for physical ID cards that have been around for a long time, digital ID cards offer various benefits and attractive potential for generation Z. In this approach, a digital ID cards are a digital version of a person's identity that is stored electronically, with personal information such as name, address, and number identity. However, a digital ID card is not just a substitute for a physical ID card but a tool that enables generation Z to make wider use of information technology. This study aimed to explore the use of digital national identity cards in generation Z. This research is qualitative research that explores and describes in detail a situation or phenomenon of the research object being researched by developing concepts and gathering existing facts. Raw data is analyzed and organized by data collection date, data source, data type, data description, and data nature. All data must be read in order to find out what data has been obtained, the source of the data, and its meaning. Overall, generation Z has a positive opinion of digital ID card services. They see it as convenience and convenience to access their identity electronically, avoiding the need to carry physical documents all the time and speeding up administrative processes. Generation Z also appreciates the administrative efficiency offered by digital Identity Card services, enabling them to process ID card extensions or personal data changes more easily and quickly. Apart from that, generation Z also appreciates the integration of digital ID card services with other digital platforms. They can integrate their identity with banking services, e-commerce, or online ordering platforms, enabling them to make transactions easily and quickly. Generation Z is also aware of the positive impact of using digital ID cards on the environment by reducing the use of physical documents and contributing to sustainability.

Pendampingan Pembuatan Website Dalam Rangka Meujudkan Keterbukaan Informasi Publik Desa Jambu, Kabupaten Tebo Zulkifli; Pratiwi, Widya; Tarjo; Hamirul; Burhanuddin; Darmawanto; Hasdani
Jurnal Pengabdian Masyarakat Gemilang (JPMG) Vol. 2 No. 4: September 2022
Publisher : HIMPUNAN DOSEN GEMILANG INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58369/jpmg.v2i4.64

Currently the world of information technology is developing rapidly with the use of the internet which is increasingly global. The internet here as a transmitter of information, its existence has now become a human need. The benefits of the internet are quite large, especially in the world of business, entertainment and education. Jambu Village is one of the villages in Tebo Ulu District. Nangsri Village is a government agency engaged in community services experiencing problems in the system of introducing organizational structures, activities, locations, which are currently only known by the surrounding community. With the development of this Information Technology, it encourages the author to design a Website Profile of Jambu Village with the creation of this website, it is hoped that it will run well and can be felt the benefits, it will make it easier to introduce the potentials, activities, that exist in Jambu Village and the community can find out the developments that have occurred. occurred in Jambu Village, especially the community around Jambu Village and more broadly it can be known by all people in the world. The purpose of this service is to build a Website Profile of Jambu Village, Tebo Ulu District, Tebo Regency. The benefit of this service is that in addition to what is listed above, it is hoped that the existence of a Website in Jambu Village can optimize in conveying information about the potential organizational structure in Jambu Village. The method of this research is data collection, data analysis, design, programming, testing and implementation. With the construction of the Jambu Village profile website, it is easier to market products in Jambu Village so that it can be known by the wider community, especially the Jambu Village community, they don't have to come directly to Jambu Village, just look through the website to find out the information in the Jambu Village.

Analysis of the Effect of Service Quality on Consumer Satisfaction and Loyalty Emeritus G. Bitros; Syahwami; Iswahyu Pranawukir; Mohamad Ghozali; Hamirul
International Journal of Economics (IJEC) Vol. 3 No. 1 (2024): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v3i1.601

This research aims to provide an analysis of the influence of service quality which is correlated with customer satisfaction and loyalty. The influence of customer satisfaction on customer loyalty has a very important role in customer satisfaction and customer loyalty. This research was conducted at Warmindo Maharasa, Yogyakarta which has a population of all Warmindo customers who have visited with a population sample with a total of around 100 respondents. The calculation of the number of indicators will be multiplied by 5 to 10. The data collection process was carried out using a questionnaire method and also a Likert scale as a way of measuring the 21 indicators contained in the 3 research variables. The data analysis technique in this research uses path analysis. The results of this research show that service quality has a positive and significant influence on customer loyalty. Likewise, service quality has a positive and significant role in customer satisfaction. Then customer satisfaction presents a positive and significant element in customer loyalty. The results of this research also show that customer satisfaction influences service quality on customer loyalty.

Strengthening Public Administration Concepts in Administrative Implementation at the Pulau Pekan Village Office, Bungo Regency, Jambi, Indonesia Abu Bakar; Syahwami; Eva Marlina; Hamirul; Mardansyah
Indonesian Community Empowerment Journal Vol. 3 No. 2 (2023): Indonesian Community Empowerment Journal
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/icejournal.v3i2.52

Public administration is a series of activities carried out by the government in order to provide services to the community. The successful implementation of public administration is greatly influenced by the correct understanding and application of public administration concepts. This research aims to increase understanding and application of public administration concepts in the implementation of administration at the Pulau Pekan Village Office, Bungo Regency, Jambi, Indonesia. The method for implementing community service used in this activity is a workshop on strengthening the concept of public administration in the implementation of government administration in Pulau Pekan Village, Bungo Regency, Jambi. The results of the activity show that the understanding and application of public administration concepts at the Pulau Pekan Village Office still needs to be improved. This can be seen from the existence of several problems in administrative implementation, such as a lack of understanding of the principles of public administration, a lack of implementation of standard administrative procedures, and a lack of coordination between work units. To overcome this problem, it is necessary to strengthen the concept of public administration at the Pulau Pekan Village Office. This strengthening can be carried out through various activities, such as training, mentoring, and improving facilities and infrastructure.

Building Community Capacity in Village Fund Management: Implementation of the Public Administration Assistance Model in Rantau Pandan Village, Indonesia Zulkifli; Ariyanto M.; Joko Sunaryo; Hamirul
Indonesian Community Empowerment Journal Vol. 4 No. 1 (2024): Indonesian Community Empowerment Journal
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/icejournal.v4i1.54

Village funds are one of the Indonesian government's programs to improve the development and welfare of village communities. However, complex village fund management often becomes an obstacle for village officials who have limited capacity. This community service aims to build the capacity of the Rantau Pandan Village community to manage village funds by implementing a public administration assistance model. This mentoring model includes training, mentoring, and monitoring and evaluation. The results of the activity show that the public administration assistance model is effective in increasing the knowledge, skills, and attitudes of village officials in managing village funds. This capacity building is expected to increase accountability and transparency in village fund management, as well as encourage more effective and efficient village development.

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