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Strengthening Public Administration Concepts in Administrative Implementation at the Pulau Pekan Village Office, Bungo Regency, Jambi, Indonesia Bakar, Abu; Syahwami; Marlina, Eva; Hamirul; Mardansyah
Indonesian Community Empowerment Journal Vol. 3 No. 2 (2023): Indonesian Community Empowerment Journal
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/icejournal.v3i2.34

Abstract

Public administration is a series of activities carried out by the government in order to provide services to the community. The successful implementation of public administration is greatly influenced by the correct understanding and application of public administration concepts. This research aims to increase understanding and application of public administration concepts in the implementation of administration at the Pulau Pekan Village Office, Bungo Regency, Jambi, Indonesia. The method for implementing community service used in this activity is a workshop on strengthening the concept of public administration in the implementation of government administration in Pulau Pekan Village, Bungo Regency, Jambi. The results of the activity show that the understanding and application of public administration concepts at the Pulau Pekan Village Office still needs to be improved. This can be seen from the existence of several problems in administrative implementation, such as a lack of understanding of the principles of public administration, a lack of implementation of standard administrative procedures, and a lack of coordination between work units. To overcome this problem, it is necessary to strengthen the concept of public administration at the Pulau Pekan Village Office. This strengthening can be carried out through various activities, such as training, mentoring, and improving facilities and infrastructure.
Analysis of the Effect of Service Quality on Consumer Satisfaction and Loyalty Emeritus G. Bitros; Syahwami; Iswahyu Pranawukir; Mohamad Ghozali; Hamirul
International Journal of Economics (IJEC) Vol. 3 No. 1 (2024): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v3i1.601

Abstract

This research aims to provide an analysis of the influence of service quality which is correlated with customer satisfaction and loyalty. The influence of customer satisfaction on customer loyalty has a very important role in customer satisfaction and customer loyalty. This research was conducted at Warmindo Maharasa, Yogyakarta which has a population of all Warmindo customers who have visited with a population sample with a total of around 100 respondents. The calculation of the number of indicators will be multiplied by 5 to 10. The data collection process was carried out using a questionnaire method and also a Likert scale as a way of measuring the 21 indicators contained in the 3 research variables. The data analysis technique in this research uses path analysis. The results of this research show that service quality has a positive and significant influence on customer loyalty. Likewise, service quality has a positive and significant role in customer satisfaction. Then customer satisfaction presents a positive and significant element in customer loyalty. The results of this research also show that customer satisfaction influences service quality on customer loyalty.
Teori Kausalitas dalam Membangun Kontruksi Kasus Pembunuhan Vina Cirebon Hamirul
Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Vol. 2 No. 2 (2024): June 2024 - September 2024
Publisher : PT PUSTAKA CENDEKIA GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pchukumsosial.v2i2.64

Abstract

The case of Vina and Eky in Cirebon that occurred in 2016 still leaves a portrait of law enforcement that is disproportionate and unprofessional and takes action, this is seen from the complexity of this problem, researchers want to know the application of the theory of causality in building the construction of murder in 2016 and applied to the facts and evidence found in 2024 now. In this study, we will apply a comprehensive qualitative approach to be able to explore and understand various aspects related to the Vina murder case in depth. This case study method will be our main approach, because through case studies we can conduct an in-depth and holistic investigation of this specific phenomenon, including the legal process that occurred, the response of the community, and its implications for the enforcement of justice in Indonesia. From the results of the study, it was found that the construction built on the murder case of Vina and Eky in Cirebon when viewed from the theory of causality, it was found that this case was not murder and rape but a single accident.
Penerapan Miranda Rule pada Para Terpida Kasus Vina Cirebon Hamirul
Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Vol. 2 No. 2 (2024): June 2024 - September 2024
Publisher : PT PUSTAKA CENDEKIA GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pchukumsosial.v2i2.65

Abstract

The Vina murder incident that occurred in Cirebon 2016 has many issues that still leave behind several problems, including not being given access to legal aid for prisoners, in this case the application of the Miranda rule to the treatment of prisoners using a qualitative approach with descriptive methods by collecting data from various sources. both through discourse and with existing podcasts and YouTube. In the Cirebon Vina Case, the convicts did not have access to the law and the abuse and intimidation carried out against the convicts did not apply the Miranda Rule principles so that the convicts were punished based on providing information obtained through an incorrect process, in this case the torture process and the the arrest did not comply with procedures so that the arrest of the convicts should have failed by law and the convicts should have been released.
Implementasi Restorative Justice pada Kasus Guru Honorer Supriyani Hamirul; Nanang Al Hidayat; Syahwami
Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Vol. 2 No. 2 (2024): June 2024 - September 2024
Publisher : PT PUSTAKA CENDEKIA GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pchukumsosial.v2i2.66

Abstract

In Supriyani's case which is currently viral, researchers want to know why the implementation of Restorative justice as mandated in regulations cannot run well and efficiently. Normative juridical research is a method used in research where library research. Restorative justice is a way of resolving cases through a legal process outside of court which aims to achieve justice which emphasizes restoration of the condition of the perpetrator and the victim. The mediation carried out did not reach an agreement between the reporting party and the reported party due to a request for peace money amounting to IDR 50,000,000, which resulted in when the mediation failed and then teacher Supriyani was detained for 1 week and because this case went viral and became public attention, teacher Supriayani was finally suspended temporarily until she waited for the next stage.