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All Journal JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Indonesian Mining Journal Ekono Insentif Organum: Jurnal Saintifik Manajemen dan Akuntansi Dinasti International Journal of Management Science eCo-Buss Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Edunomika (JIE) Jurnal Ilmiah Manajemen Kesatuan REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal E-Bis: Ekonomi Bisnis Dinasti International Journal of Digital Business Management JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) eCo-Fin Ruang Cendekia : Jurnal Pengabdian Kepada Masyarakat East Asian Journal of Multidisciplinary Research (EAJMR) Bulletin of Management and Business RENATA Jurnal Pengabdian Masyarakat Kita Semua Jurnal Pendidikan Siber Nusantara Revenue Manuscript Indonesian Mining Journal Ecopreneur : Jurnal Ekonomi dan Bisnis Islam Cakrawala : Management Science Journal
Granit Agustina
Universitas Kebangsaan Republik Indonesia
Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Materials Science & Nanotechnology Social Sciences Other

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KNOWLEDGE MANAGEMENT AS A COMPETITIVE STRATEGY IN PT INDOSAT OOREDOO Agustina, Granit
Bulletin of Management and Business Vol. 1 No. 2: Oktober 2020
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Widya Gama

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

KNOWLEDGE MANAGEMENT AS A COMPETITIVE STRATEGY IN PT INDOSAT OOREDOO This study discusses Knowledge Management which is carried out in business organizations with the aim to find out the strategy in implementing knowledge management in PT Indosat Ooredoo. This study uses a qualitative method with a case study approach at PT Indosat Ooredoo. Data collection techniques in this study used observation, archival notes, interviews. From the results of the research that has been done, the following conclusions can be drawn: Knowledge management is carried out by creating a process based on information technology and virtual competence. Media technology supports information and communication that is intended to enhance the transfer of information and the overall sharing of organizational knowledge through cooperation and communication between individuals. Knowledge Management is very important as one form of organizational competitive strategy. The form of virtual communication in KM must also explore tacit knowledge. Key Words: Knowledge, knowledge management, storage of knowledge
PERAN MOTIVASI SEBAGAI MODERASI PENGARUH KEPEMIMPINAN DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN Agustina, Granit; Hartanto, Hartanto; Hidayati, Ulfa; Munizu, Musran; Ainun, Wa Ode Nur
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13320

Abstract

Abstrak Untuk mencapai tujuan perusahaan secara efektif tentunya diperlukan sumber daya manusia (tenaga kerja) yang berkualitas dan sesuai dengan bidangnya saat ini. Sebuah perusahaan harus didukung sumber daya manusia yang cakap karena sumber daya manusia sangat berperan dalam menjalankan usaha atau kegiatan di dalam perusahaan tersebut. Terdapat faktor-faktor yang dapat menyebabkan kinerja karyawan meningkat atau menurun. peran motivasi sebagai moderasi pengaruh kepemimpinan dan kepuasan kerja terhadap kinerja karyawan. Analisis saat ini menggunakan pendekatan kuantitatif. Metodologi pengumpulan data yang digunakan melibatkan pengiriman kuesioner yang telah menerima sekitar 160 tanggapan responden. Populasi dan sampel dalam penelitian ini adalah karyawan perusahaan yang tersebar di Indonesia, dan metode analisisnya menggunakan software Smart PLS. Hasil penelitian ini telah menemukan bahwa kepemimpinan dan kepuasan kerja berpengaruh terhadap kinerja karyawan, dan motivasi sebagai moderasi mampu memoderasi kepemimpinan dan kepuasan kerja terhadap kinerja karyawan. Kata Kunci: Kinerja Karyawan, Motivasi, Kepemimpinan Dan Kepuasan Kerja
Strategi Pengembangan Media Sosial Untuk Meningkatkan Kepuasan Dan Loyalitas Pelanggan Pada Industi Kerang Cirebon Febrian, Feby; Agustina, Granit; Nalibratawati, Rakhmia
RENATA: Jurnal Pengabdian Masyarakat Kita Semua Vol. 3 No. 3 (2025): Renata - Desember 2025
Publisher : PT Berkah Tematik Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61124/1.renata.244

Abstract

Industri kerang di Cirebon menghadapi tantangan dalam mempertahankan kepuasan dan loyalitas pelanggan. Dalam era digital, media sosial menjadi sarana penting untuk memperkuat hubungan antara perusahaan dan pelanggan. Oleh karena itu, diperlukan strategi pengembangan media sosial yang efektif guna meningkatkan kepuasan dan loyalitas pelanggan pada industri kerang di Cirebon. Platform seperti Facebook, Instagram, dan Twitter memungkinkan perusahaan berinteraksi langsung dengan pelanggan untuk mempromosikan produk sekaligus membangun brand awareness. Kegiatan PKM ini menggunakan metode kualitatif untuk memahami kebutuhan serta preferensi pelanggan industri kerang, menganalisis pemanfaatan media sosial, dan mengidentifikasi peluang pengembangannya. Data dikumpulkan melalui wawancara, observasi, dan dokumentasi yang dilaksanakan di Istana Kerang Cirebon, berlokasi di seberang flyover Tol Jalan Kyai Ageng Tapa Astapada, Kecamatan Tengah Tani, Cirebon Barat, Jawa Barat. Hasil Kegiatan PKM diharapkan menghasilkan strategi media sosial yang efektif dalam meningkatkan kepuasan dan loyalitas pelanggan. Strategi tersebut meliputi peningkatan interaksi dengan pelanggan melalui konten menarik dan responsif, pelatihan penggunaan berbagai platform media sosial bagi pelaku usaha, pembentukan komunitas daring yang aktif dan loyal, serta penyediaan informasi produk yang akurat dan terkini. Melalui strategi ini, industri kerang di Cirebon diharapkan mampu meningkatkan kesadaran merek, reputasi perusahaan, serta volume penjualan. Dengan demikian, pengembangan media sosial menjadi langkah strategis dalam menciptakan pelanggan yang puas dan setia terhadap produk kerang Cirebon.
Organizational Happiness Character (OHC) On Lecturer Performance: Mediating Organizational Commitment Granit Agustina
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3420

Abstract

One important aspect in improving the ranking of higher education institutions is the institutional conditions of higher education institutions, these conditions greatly influence the improvement of lecturer performance. One of the factors assumed to be able to improve lecturer performance is the organizational happiness character (OHC). This study aims to determine the effect of the role of OHC on lecturer performance mediated by organizational commitment (OC). The study was conducted on private university lecturers throughout Greater Bandung. The population was 5,475 lecturers, the research sample was at least 200 lecturers obtained from 21 private universities throughout Greater Bandung. Data collection was carried out using a questionnaire with a semantic differential scale. The data analysis technique used SEM-AMOS. The study was conducted to analyze lecturers' perceptions of OHC, organizational commitment, and lecturer performance, by testing 4 research hypotheses. The research hypothesis shows that there is a positive and significant relationship between OHC and lecturer performance, OHC and organizational commitment are also proven to be positive and significant, organizational commitment has a significant positive effect on improving lecturer performance. This study also shows that organizational commitment has a partial mediation effect in improving lecturer performance. Thus, it can be said that the OC variable is a mediator of the influence of the OHC variable on employee performance.
THE EFFECT OF NON PERFORMING LOANS TO CASH RATIO ON BANK BPR KERTARAHARJA Winna Roswinna; Feby Febrian; Granit Agustina; Maria Lusiana Yulianti; Anne Lasminingrat
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 3 (2020): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i3.172

Abstract

In this study there are two variables, namely variable X (NPL) and Y variable (CR). This research was conducted to determine the effect of NPL on CR Bank BPR Kertaraharja. The method used in this research is descriptive analysis method to identify how the influence of NPL and how big CR is at Kertaraharja Rural Bank. While the verification of the analysis to identify the problem is how much influence the NPL has on the CR of BPR Kertraharja bank. This research was conducted at the BPR Kertaraharja Bank office. This research was conducted using a sample based on Purpose Sampling. The hypothesis of this study is that NPL has an effect on CR at the BPR Kertaraharja Bank. To measure the effect of these variables using Simple Linear Regression with the help of the application software system SPSS 21.0. Based on the results of data analysis using statistical methods, it was concluded that there was a significant influence between NPLs on CR banks, this was based on regression analysis with the equation Y = 24,985 - 1,312X. In correlation there is a fairly strong relationship between NPL and bank CR with a value of 0.680. Then the coefficient of determination (KD) is obtained that the NPL affects the CR with a value of 46.3%. Test the hypothesis of this study in which the t count of 4,147 is greater than the t table value of 2012. Then H1 is accepted and H0 is rejected, which means that NPL has a strong influence on bank CR.
Strategi Self-Management Para Pekerja Remote Siska Ayudia Adiyanti; Granit Agustina; Riva NurNatasya
REMIK: Riset dan E-Jurnal Manajemen Informatika Komputer Vol. 10 No. 1 (2026): Volume 10 Nomor 1 Januari 2026
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/remik.v10i1.15728

Abstract

Perkembangan sistem kerja remote menuntut pekerja untuk memiliki kemampuan self-management yang baik guna menjaga produktivitas dan keberlanjutan karier di tengah minimnya pengawasan langsung. Penelitian ini bertujuan untuk menganalisis strategi self-management para pekerja remote yang tergabung dalam Komunitas Freelancer Bandung. Metode penelitian yang digunakan adalah mix method concurrent research, dengan pendekatan studi kasus. Data dikumpulkan dari 30 responden melalui teknik kualitatif dan kuantitatif, kemudian dianalisis menggunakan analisis SWOT kualitatif dan kuantitatif. Hasil analisis kualitatif menunjukkan bahwa faktor internal berupa kemandirian kerja, fleksibilitas waktu, disiplin diri, dan penguasaan teknologi menjadi kekuatan utama pekerja remote, sementara kelemahan meliputi ketidakkonsistenan jam kerja, prokrastinasi, serta batas kerja dan kehidupan pribadi yang kurang jelas. Dari sisi eksternal, peluang muncul dari meningkatnya permintaan jasa digital dan akses ke platform freelance global, sedangkan ancaman berasal dari persaingan ketat dan praktik banting harga jasa. Hasil analisis kuantitatif menunjukkan nilai IFAS sebesar 3,04 dan EFAS sebesar 3,04, yang menempatkan strategi self-management pekerja remote pada Kuadran I (Strength–Opportunities). Posisi ini mendukung penerapan strategi agresif, yaitu memanfaatkan kekuatan internal untuk merespons peluang eksternal. Penelitian ini menyimpulkan bahwa self-management merupakan faktor kunci bagi pekerja remote dalam menghadapi dinamika persaingan kerja digital.  
Artificial Intelligence in Knowledge Management: Mapping a Decade of Research and Emerging Directions Gunawan, Gunawan; Adiyanti, Siska Ayudia; Ramdana, Adi Dadan; Agustina, Granit; Supriatna, Dadar
CAKRAWALA : Management Science Journal Vol. 3 No. 1 (2026): Cakrawala: Management Science Journal - January
Publisher : Yayasan Edukasi Cakrawala Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63541/z157nq33

Abstract

This study maps the intellectual landscape of research at the intersection of artificial intelligence (AI) and knowledge management (KM) to clarify how the field has evolved, who shapes its development, and which themes dominate and emerge over time. A science-mapping study was conducted on 209 English-language journal articles indexed in Scopus (2015–2025). The dataset was analyzed using Biblioshiny to generate performance indicators, collaboration patterns, and thematic structures derived from keyword co-occurrence and factorial clustering. The results indicate a clear acceleration of KM–AI publications after 2020, signaling a shift from early exploratory work toward a rapidly expanding domain. Social-structure mapping shows that knowledge production is globally distributed but concentrated among a core set of countries, institutions, and author networks, with collaboration patterns shaping the diffusion of dominant topics. Conceptually, the field is organized around three interlinked streams: (i) AI-enabled decision support and analytics for KM, (ii) people- and leadership-related adoption dynamics influencing knowledge sharing and innovation, and (iii) governance and sustainability concerns associated with responsible knowledge processes and risk management. This study consolidates fragmented KM–AI scholarship into an integrated map, differentiates core versus peripheral streams, and proposes a focused research agenda that prioritizes mechanisms, boundary conditions, and evaluation approaches for AI-enabled KM in organizational settings.
Co-Authors Adi Dadan Ramdana Adiyanti, Siska Ayudia Ahmadi, Rudi Suprianto Ainun, Wa Ode Nur Boyke Setiawan Soeratin BUKIN DAULAY Eeng Ahman, Eeng Febrian, Feby Fithriani, Merry Gunawan Gunawan Hartanto hartanto hartanto Heny Hendrayati Herni Suryani Heru heryanto, Jurnal manajemen talenta ukri Hidayati, Ulfa Jemi Pabisangan Tahirs Komar Priatna, Deden Kumagaya, Johannes. P. Lasminingrat, Anne Merry Fithriani Miftahul Huda Musran Munizu nalibratawati, rakhmia NINING S. NINGRUM NUNIEK DEWI PRAMANIK Nurhayati, Sri Endah Permanar, Tatiek Ekawati Rakhmia Nalibratawati Riva NurNatasya Riztrya Novedliani Sadikin, Bahrul Sadikin, Elihu Sari Suryani, Ratna Setiadi Wibawa, Lutfi Siska Ayudia Adiyanti Sono, Mohammad Gifari Supriatna, Dadar Ulfa Hidayati Veranita, Mira Wa Ode Nur Ainun Winna Roswinna Yoga Yuniadi Yusuf LN, Syamsu YUSUF, RAMAYANI Zaelani Adnan, Ahmad