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All Journal Daya Saing : Jurnal Ilmu Manajemen Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Adpebi International Journal of Multidisciplinary Sciences Eko dan Bisnis: Riau Economic and Business Review
Kurniawan, Teuku Reza
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Religion Agriculture, Biological Sciences & Forestry Automotive Engineering Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Other

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PENGARUH KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PABRIK TAHU CV. MAKMUR DI PEKANBARU Kurniawan, Teuku Reza; Viska, Ayu
Eko dan Bisnis: Riau Economic and Business Review Vol. 13 No. 3 (2022): Manajemen Kinerja dan Pola Konsumsi Merek: Perspektif Multisektor di Riau
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v13i3.393

Abstract

The purpose of this study was to determine the effect of product quality on consumer satisfaction for Samsung smartphones at Justone Ponsel Pekanbaru. The research method used is quantitative research. The sampling technique used incidental sampling, with samples taken using the Slovin formula as many as 89 people. Findings Based on the partial test (test) it is known that there is a significant and positive effect between product quality variables on consumer satisfaction. It was also found that product quality contributed 51.6% to consumer satisfaction while 48.4% was determined by other variables not included in this study
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Dalam Pembayaran PBB Kota Pekanbaru Via ATM Dan E_Mobile Bank Riau Kepri Syariah Herman, Herman; Kurniawan, Teuku Reza
Eko dan Bisnis: Riau Economic and Business Review Vol. 14 No. 3 (2023): Kualitas Pelayanan, Kompetensi, dan Kinerja: Perspektif Manajemen Sumber Daya
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v14i3.430

Abstract

The purpose of this research is to determine the Influence of Service Quality on Customer Satisfaction in Paying Property Tax (PBB) in Pekanbaru City via ATM and E_Mobile Bank Riau Kepri Syariah. To achieve this objective, a study was conducted with a sample of 90 people, using a simple random sampling method. The data analysis method used simple linear regression. Based on the results of the partial t-test, it was found that service quality has a significant influence on customer satisfaction, as evidenced by the t-test value being greater than the t-table value (12.537 > 1.987). The magnitude of the influence of the service quality variable on customer satisfaction is 0.641 (64.1%), as confirmed by the results of the determination test, which obtained an R2 value of 0.641. Recommendations that can be suggested include encouraging Bank Riau Kepri Syariah to continue promoting the use of ATM and e_mobile applications for property tax (PBB) payments in Pekanbaru City to its customers.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat Pada Kantor Lurah YZ Kabupaten Bengkalis kurniawan, teuku reza; Herman, Herman
Eko dan Bisnis: Riau Economic and Business Review Vol. 15 No. 1 (2024): Faktor Internal dan Eksternal terhadap Kinerja, Kepuasan, dan Keputusan Ekonom
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v15i1.465

Abstract

The research will be carried out at the Lurah YZ Department of Rupat district of Bengkalis. The aim of this research is to find out the impact of the quality of service on public satisfaction in the Lurah YZ Prefecture of Rupat district of Bengkalis. The sample in this study consisted of 96 people who had been simplified using the Slovene formula. In this study the sample method uses the accidental sampling technique. Data analysis in this study uses descriptive and quantitative methods. Based on the results of the analysis of the study, it was found that the Quality of Service had a significant influence on public satisfaction at the Office of Lurah YZ Rupat district of Bengkalis thitung = 7,255 > ttable = 2,000. The result of simple linear regression obtained the equation of regression Y = 16,674 + 0,476X, this means the result of the research is the same as the research hypothesis. The R2 value of 0.359 means that the significant impact of Service Quality on public satisfaction in Lurah YZ Prefecture of Rupat district of Bengkalis is 35.9%, while 64.8% is influenced by other variables not studied in this study
Optimalisasi Kinerja Karyawan Penjualan Melalui Manajemen Beban Kerja (Workload Management): Studi Pada PT. RAS Pekanbaru Septi, Yanus Hulu; kurniawan, teuku reza
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i2.547

Abstract

This research was conducted to determine the effect of Workload on employee performance at PT. RAS Pekanbaru. The population in this study was 32 employees of PT. RAS Pekanbaru in 2024 and the entire population was used as a sample. Data collection techniques in this study were questionnaires, library research and observation. Data analysis in this study used descriptive and quantitative analysis methods. Descriptive is comparing the actual reality with theories that are related to the problem in order to draw a conclusion and tabulated in the form of frequency distribution tables. While the quantitative method in this study is based on data that can be calculated to produce a solid estimate. The results of simple linear regression research in this study are Y = 68.463 - 0,615. By using the t-test, the t_table value is 2,042 and the t_count is 3,711, meaning that t_count > t_table, which means that Workload has a significant effect on employee performance at PT. RAS Pekanbaru with a large influence of 31,5%.
Pengembangan Wisata berbasis Camping untuk meningkatkan pendapatan Ekonomi Masyarakat (Kasus Wisata Lindok Alam Batu Bersurat, Kec. XIII Koto Kampar) Kurniawan, Teuku Reza; Bishri, Hasanul; Herman, Herman; Fakhri, Rizqi; Rofidah, Siti; Warman, Defi; Irawan, Mhd.Sahreza
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 6 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i6.2259

Abstract

Camping-based tourism development is an effort to positively impact community income. This community service project aims to identify strategies for developing camping-based tourism in Batu Bersurat Village, XIII Koto Kampar District, Kampar Regency. The method used in this community service project is a SWOT analysis to measure the strengths, weaknesses, opportunities, and threats of camping-based tourism development to increase the economic income of the Batu Bersurat Village community, Kampar Regency. Based on the community service team's analysis, a) the potential natural resources of the Batu Bersurat Village tourist attraction can be utilized to develop various nature tourism activities, such as camping, and others. This can increase the local community's economic income. b) various promotional activities for camping-based tourism in Batu Bersurat Village, Kampar Regency, including marketing the local community's potential, and c) optimizing the role of tourism awareness groups (POKDARWIS) to collectively increase visits to tourist attractions around Batu Bersurat Village, Kampar Regency, thereby impacting the community's economy.ABSTRAKPengembangan Wisata Berbasis Camping merupakan suatu upaya agar mampu menghadirkan efek yang menguntungkan dalam mendorong peningkatan pendapatan ekonomi masyarakat. Kegiatan pengabdian ini dimaksudkan untuk menelusuri strategi pengembangan wisata berbasis kegiatan camping di Desa Batu Bersurat, Kecamatan XIII Koto Kampar, Kabupaten Kampar. Metode yang diterapkan dalam program pengabdian ini memakai pendekatan Analisis SWOT guna menilai unsur Kekuatan, Kelemahan, Peluang, dan Ancaman dalam pengembangan wisata berkonsep camping untuk mengoptimalkan pendapatan ekonomi warga Desa Batu Bersurat, Kabupaten Kampar. Berdasarkan temuan analisis dari tim pengabdian, diketahui bahwa: a) Potensi sumber daya alam yang dimiliki Objek Wisata Desa Batu Bersurat dapat diberdayakan untuk merancang beragam aktivitas wisata alam, seperti kegiatan camping, dan sebagainya. Hal tersebut dapat meningkat ekonomi pendapatan masyarakat setempat. b) Mengadakan berbagai kegiatan sebagai media promosi mengenai objek wisata berbasis camping di Desa Batu Bersurat Kabupaten Kampar, termasuk dalam memasarkan potensi hebat yang dimiliki oleh masyarakat setempat, serta c) Mengoptimalkan peran kelompok sadar wisata (POKDARWIS) untuk bersama-sama meningkatkan tingkat kunjungan ke objek wisata disekitar Desa Batu Bersurat Kabupaten Kampar sehingga berdampak pada peningkatan ekonomi masyarakat. 
Co-Authors Anuar, Saiful Aqsa, Muh. Ali arhipen yapentra, arhipen Bishri, Hasanul Bishry, Hasanul Fakhri, Rizqi Hery Widijanto Irawan, Mhd.Sahreza Iskandar Iskandar Septi, Yanus Hulu Siti Rofida Sugeng Santoso Viska, Ayu Warman, Defi Wicara, Dinda Genta