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Journal : syntax literate jurnal ilmiah indonesia

Effectiveness of SIMPEG Use as A Personnel Data Center: (A Study of The Personnel and Human Resource Development Agency In Cirebon City) Gayatri, Nabilla Putri; Imawan, Khaerudin; Rohida, Leni
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i4.64156

Abstract

This study aims to evaluate the effectiveness of the use of the Personnel Information System (SIMPEG) as a personnel data center at the Cirebon City Personnel and Human Resources Development Agency (BKPSDM). Initial findings indicate that SIMPEG implementation has not been optimal, particularly in aspects of data integration, efficiency of administrative services, and the availability of accurate and up-to-date information. The study used a qualitative descriptive approach with data collection techniques through in-depth interviews, field observations, and documentation studies. The results show that SIMPEG has been able to store and manage personnel data centrally. However, there are still obstacles, including the lack of comprehensive system integration between applications, inconsistencies in data updates, and limitations in the number and competence of operators. Technology, human resources, and organizational support have been proven to influence the effectiveness of system implementation and the successful application of e-government principles. In terms of benefits, SIMPEG is considered to provide easy access, guarantee data security, and increase trust in personnel administration governance. However, data utilization for strategic decision-making is not optimal and still requires the development of more comprehensive analytical features. SIMPEG research has contributed to increasing the efficiency of personnel administration. However, technical improvements, strengthening system integration, modernizing technological infrastructure, and increasing human resource capacity are needed to ensure the system functions more effectively, responsively, and data-driven in supporting personnel policies
The Implementation of The Pracerja Card Program in Improving the Quality of Public Services in The City of Cirebon Mawa Rizky, Cindy Octa; Rohida, Leni
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i4.64176

Abstract

One of the government's innovations to enhance citizens' competencies and improve the quality of digital-based public services is the implementation of the Kartu Prakerja Program. However, several challenges emerged in the City of Cirebon, including limited access to information, complex registration procedures, and uneven levels of training effectiveness. Using the Service Quality (SERVQUAL) indicators developed by Parasuraman, Zeithaml, and Berry (1988)—namely tangibles, reliability, responsiveness, assurance, and empathy—this study examines how the implementation of the Kartu Prakerja Program contributes to improving public service quality. The research employs a qualitative approach through observations, in-depth interviews, and document analysis. The findings indicate that program implementation performs relatively well in terms of assurance and reliability, particularly with regard to process transparency and service certainty. However, due to insufficient technical assistance and diverse participant needs, the responsiveness and empathy dimensions remain limited. Substantively, the digital platform is perceived to enhance service efficiency, although constraints in digital literacy pose significant challenges. The overall results suggest that the Kartu Prakerja Program has contributed to improving public service quality in the City of Cirebon, yet several aspects still require optimization. The recommendations include strengthening public outreach, expanding technical support, and improving the digital platform to better accommodate the needs of local communities
Transformational Leadership In The Development Of Generation Z Human Resources: Cirebon Regency Communication And Information Office Permata, Gita Bela; Rohida, Leni
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i4.64278

Abstract

Transformational leadership is a crucial strategic approach for promoting the growth of Generation Z human resources in public organizations, especially in addressing the complex and constantly evolving dynamics of the digital era. This study investigates transformational leadership within local government, focusing on the effectiveness of the dimensions of ideal influence, inspirational motivation, intellectual stimulation, and individual attention, as well as their impact on fostering work motivation, boosting innovation capacity, and equipping Generation Z for adaptability at the Cirebon Regency Communication and Information Agency. The research adopts a qualitative methodology, incorporating observation, interviews, and document analysis, while referencing the theories put forth by (Burns,1978) and (Bass and Avolio,1994). The results reveal that challenges in organizational culture, inadequate digital training, and ineffective mentoring systems for new employees hinder the realization of transformational leadership dimensions, particularly ideal influence, inspirational motivation, and individual attention. Although it is still evolving, transformational leadership has not yet fully facilitated the independence and creativity of Generation Z. Generation Z. The research suggests enhancing the mentoring framework, broadening digital education, and establishing environments for innovation and interdisciplinary cooperation.
Implementation of Public Policy in the Regulation of Street Vendors on Siliwangi Street in Cirebon City Fajria, Khalda Nur; Rohida, Leni
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i5.64385

Abstract

Street vendor (PKL) management is a public policy issue encompassing community economic empowerment, urban space utilization, and public order. However, the street vendor (PKL) management policy on Siliwangi Street, Cirebon City still faces several obstacles, such as non-compliance by vendors, limited supporting facilities, and differing perceptions between the government and street vendors. These conditions indicate a gap between policy design and the reality of implementation on the ground. This research aims to identify factors influencing the success and obstacles of policy implementation, as well as the local government's steps to optimize street vendor management and empowerment to make it more efficient and sustainable. The study used a descriptive qualitative approach using observation, documentation, and interviews. The results indicate that the Cirebon City Government has implemented the policy through outreach, data collection, shelter provision, and supervision involving the DKUKMPP and the Public Order Agency (Satpol PP). Policy communication has been ongoing, although not yet dialogic. On the other hand, inter-agency involvement and data collection technology support implementation, but limited land, facilities, and budget are obstacles. Furthermore, concerns about declining revenues and the reappearance of street vendors in prohibited areas indicate the need for strengthened participatory communication, improved facilities, and sustainable economic empowerment.