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All Journal Jurnal Manajemen dan Bisnis Indonesia Civil Service : Jurnal Kebijakan dan Manajemen PNS Jurnal MSDA (Manajemen Sumber Daya Aparatur) Jurnal Ilmiah Publika Jurnal Abdimas Sang Buana Jurnal Multidisiplin West Science Madani: Multidisciplinary Scientific Journal Nanggroe: Journal Of Scholarly Service Nanggroe: Journal of Scholarly Service Socius: Social Sciences Research Journal Sepakat : Sesi Pengabdian Kepada Masyarakat @-Publik: Jurnal Administrasi Publik Jurnal Riset Ilmiah J-TRAP (Jurnal Teori dan Riset Administrasi Publik) Sevaka: Hasil Kegiatan Layanan Masyarakat Jurnal Pengabdian Kepada Masyarakat Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK) Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis
Leni Rohida
Program Studi Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Swadaya Gunung Jati, Cirebon, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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Peran Administrasi Sekolah dalam Meningkatkan Kualitas Pelayanan Pendidikan di SMPN 1 Gebang Leni Rohida; Yanto Heryanto; Panji Krisna Pratiansyah
Nanggroe: Jurnal Pengabdian Cendikia Vol 5, No 3 (2026): June 2026
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21189548

Abstract

Effective school administration is a key factor in improving the quality of educational services. SMPN 1 Gebang continues to face several challenges, including suboptimal administrative management, limited utilization of information technology, and inadequate coordination among school stakeholders. This community service program aimed to enhance the capacity of school administrative management through training, mentoring, and strengthening coordination among school members. The program was implemented using a participatory approach over two days, consisting of needs assessment, instructional sessions, training on basic digital-based school administration, hands-on mentoring, and evaluation of the program outcomes. The participants included the principal, administrative staff, teachers, and student representatives of SMPN 1 Gebang. The results demonstrated an improvement in the administrative staff's knowledge and skills in managing correspondence, archives, student records, and the use of a basic digital administration system. Furthermore, coordination among educational service providers became more effective, resulting in faster, more organized, and more accurate administrative processes. The program also contributed to greater administrative service efficiency, increased satisfaction among teachers and students with school services, and the development of a more professional and responsive work culture. The outputs of this community service program include enhanced competencies of school administrative personnel, recommendations for strengthening a digital-based school administration system, and the publication of a scientific article as a means of disseminating the program outcomes.
Digital Learning and Its Implications for the Career Development of Civil Servants Leni Rohida; Masrully
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol. 14 No. 1 (2026): Jurnal MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v14i1.6222

Abstract

Digital transformation has reshaped the competency development paradigm for Indonesian civil servants (ASN) by positioning digital learning as a strategic instrument of public human resource management. This study aimed to analyze the role of digital learning in civil servants competency transformation and its implications for career development within Indonesia’s digital bureaucratic reform. The study employed a descriptive qualitative approach through a systematic literature review and qualitative content analysis of scholarly publications, regulations, policy reports, and official documents related to civil servants competency development. The findings showed that digital learning expanded access to training, accelerated the renewal of technical competencies and digital literacy, and supported lifelong learning through learning management systems, webinars, online training platforms, and learning analytics. The key qualitative finding indicated that digital learning had not been optimally integrated into career development policies, particularly in linking digital training outcomes with performance appraisal system, talent management, career pathways, and merit-based promotion and rotation decisions. The dominant barriers included an organizational culture still oriented toward face-to-face formal training, intergenerational digital literacy gaps, uneven infrastructure, and resistance to change. This study concludes that digital learning needs to be systematically embedded in civil servant management through stronger regulation, infrastructure, digital literacy, and a sustainable learning culture.
IMPLEMENTASI APLIKASI IDENTITAS KEPENDUDUKAN DIGITAL DALAM PELAYANAN ADMINISTRASI KEPENDUDUKAN DI DISDUKCAPIL KOTA CIREBON Yulia Puji Lestari; Leni Rohida
SEPAKAT Sesi Pengabdian pada Masyarakat Vol. 6 No. 1 (2026): SEPAKAT JUNI 2026
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/sepakat.v6i1.678

Abstract

Pelayanan publik merupakan salah satu fungsi utama pemerintah dalam memenuhi kebutuhan dasar masyarakat, termasuk dalam bidang administrasi kependudukan. E-government menawarkan solusi inovatif untuk meningkatkan kualitas pelayanan publik. Implementasi aplikasi Identitas Kependudukan Digital (IKD) dalam pelayanan administrasi kependudukan di Dinas Kependudukan dan Pencatatan Sipil Kota Cirebon menjadi salah satu strategi untuk meningkatkan kualitas pelayanan publik. Metode program pengabdian yang digunakan yaitu pendekatan kualitatif. Hasil observasi ini menunjukan, dengan adanya aplikasi IKD, masyarakat merasa terbantu karena melalui Aplikasi IKD masyarakat dapat mengakses berbagai pelayanan yang dibutuhkan dan masyarakat juga dapat mengakses dokumen pribadi seperti Kartu Tanda Penduduk (KTP) dan Kartu Keluarga (KK) secara digital. Namun dalam implementasinya, masih terdapat beberapa tantangan seperti minimnya pengetahuan masyarakat tentang teknologi maupun aplikasi IKD. Oleh karena itu, program pengabdian ini merekomendasikan Disdukcapil Kota Cirebon agar lebih meningkatkan literasi digital masyarakat dengan mengadakan program edukasi intensif mengenai penggunaan teknologi dan aplikasi IKD seperti workshop atau kampanye di media sosial dan media lokal, agar masyarakat memahami tentang aplikasi IKD dan bagaimana alurnya agar dapat mewujudkan keberhasilan program Aplikasi IKD.
PENDAMPINGAN OPTIMALISASI KINERJA PEGAWAI MELALUI PENGUATAN MANAJEMEN SUMBER DAYA MANUSIA PADA SATUAN POLISI PAMONG PRAJA KOTA CIREBON Leni Rohida; Tia Nuraeni
SEPAKAT Sesi Pengabdian pada Masyarakat Vol. 6 No. 1 (2026): SEPAKAT JUNI 2026
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/sepakat.v6i1.694

Abstract

Keterbatasan sumber daya manusia pada Bagian Umum dan Kepegawaian Satuan Polisi Pamong Praja Kota Cirebon menyebabkan tingginya beban kerja pegawai sehingga berdampak pada kurang optimalnya pelaksanaan administrasi, pengarsipan dokumen, dan disposisi surat. Kegiatan pengabdian ini bertujuan untuk membantu optimalisasi kinerja pegawai melalui penguatan manajemen sumber daya manusia dalam bentuk pendampingan administratif. Metode pelaksanaan menggunakan pendekatan partisipatif dengan model mentoring yang dilakukan melalui tahapan identifikasi permasalahan, perencanaan program, pelaksanaan pendampingan, dan evaluasi kegiatan. Bentuk pendampingan meliputi pengadministrasian kepegawaian, penataan arsip dokumen, serta disposisi surat masuk dan keluar. Hasil kegiatan menunjukkan bahwa pendampingan yang dilakukan mampu meningkatkan efektivitas kerja pegawai, menata administrasi menjadi lebih sistematis, mempermudah pengelolaan arsip dokumen, serta memperlancar proses disposisi surat. Selain itu, keberadaan mahasiswa membantu mengurangi beban kerja pegawai sehingga pelaksanaan tugas administratif dapat berjalan lebih efektif dan efisien. Dengan demikian, kegiatan pendampingan administratif melalui penguatan manajemen sumber daya manusia memberikan kontribusi positif dalam mendukung optimalisasi kinerja pegawai dan tata kelola administrasi pada Satuan Polisi Pamong Praja Kota Cirebon.
EFEKTIVITAS PELAYANAN KENAIKAN PANGKAT PEGAWAI NEGERI SIPIL DI BKPSDM KABUPATEN CIREBON Liana; Elga Lauza Evelyna; Ilham Fauzian Andika; Leni Rohida
SEPAKAT Sesi Pengabdian pada Masyarakat Vol. 6 No. 1 (2026): SEPAKAT JUNI 2026
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/sepakat.v6i1.716

Abstract

Kegiatan pengabdian masyarakat melalui magang di Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kabupaten Cirebon ini bertujuan untuk memperoleh pengalaman secara praktis serta memperkenalkan proses kerja birokrasi bagi mahasiswa secara langsung. Pengabdian ini dilatarbelakangi oleh kualitas pelayanan kenaikan pangkat Pegawai Negeri Sipil di lingkungan Kabupaten Cirebon. Metode   pelaksanaan kegiatan dilakukan dengan observasi langsung dan wawancara dengan pegawai BKPSDM. Hasil identifikasi menunjukkan bahwa terdapat tiga permasalahan utama yaitu terkait aspek administrasi, gangguan teknis, dan faktor sumber daya manusia.  Meski terdapat hambatan, dilakukan sejumlah upaya oleh BKPSDM Kabupaten Cirebon melalui sinkronisasi data, sosialisasi prosedur kepangkatan, dan kebijakan pengajuan setiap bulan. Dengan demikian, efektivitas pelayanan kenaikan pangkat dapat berjalan dengan baik dengan berjalannya peningkatan pada pengelolaan data dan optimalisasi sistem pelayanan digital secara bertahap.
DIGITALISASI UMKM MELALUI PELATIHAN DESAIN KONTEN DI KELURAHAN SINDANG JAWA KECAMATAN DUKUPUNTANG KABUPATEN CIREBON Farida Nurfalah; Leni Rohida; Nurhana Dhea Parlina; Silvia Dini Azzahra
SEPAKAT Sesi Pengabdian pada Masyarakat Vol. 5 No. 2 (2025): SEPAKAT DESEMBER 2025
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/sepakat.v5i2.550

Abstract

Kelurahan Sindang Jawa memiliki potensi ekonomi lokal yang kuat melalui keberadaan berbagai UMKM di sektor makanan ringan, kerajinan, dan fashion. Namun, potensi tersebut belum berkembang optimal terkait kapasitas digital pelaku usaha, khususnya dalam produksi konten, manajemen pemasaran, dan pengelolaan bisnis berbasis platform daring. Hasil identifikasi bersama mitra menunjukkan tiga kelompok permasalahan utama terkait keterbatasan kemampuan dalam produksi dan desain konten digital, meliputi pemahaman desain grafis, pemanfaatan alat produksi konten, serta inkonsistensi branding; rendahnya kompetensi manajemen dan pemasaran digital, termasuk kurangnya pemahaman tentang platform promosi online, penjadwalan konten dan segmentasi pasar, serta minimnya dokumentasi data konsumen; dan belum optimalnya digitalisasi pengelolaan usaha, yang tercermin dari penggunaan media sosial. Program pemberdayaan UMKM ini dirancang melalui pelatihan desain konten, optimalisasi platform digital marketing, dan pendampingan strategi branding. Pelaksanaan program diharapkan menghasilkan peningkatan literasi digital, konsistensi branding, perluasan jangkauan pasar, serta penguatan identitas produk lokal. Secara keseluruhan, program ini memberikan dampak ekonomi dan sosial sebagai langkah strategis dalam mendorong transformasi ekonomi berbasis digital di tingkat lokal.
Reformasi Birokrasi: Meningkatkan Efektivitas Manajemen Sumber Daya Manusia di Sektor Publik Leni Rohida; Adinda A
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 12 (2026): January
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18338723

Abstract

Bureaucratic reform is an effort of renewal and fundamental change in the system of governance aimed at creating governance that is more effective, efficient, transparent, and oriented toward public service. However, in recent years, the implementation of bureaucratic reform at the local level has shown that the structuring of governmental institutions still requires significant improvement, indicating the need for a paradigm shift in governance. This study aims to identify the implementation of bureaucratic reform in optimizing the performance of public services in Buyut Village, Gunung Jati Subdistrict, Cirebon Regency. This research employs a descriptive empirical method with a qualitative approach. Data analysis was conducted through data reduction, systematic data reading, and conclusion drawing. The theoretical framework refers to public policy theory with the concept of optimization as proposed by Sirigoringo (2005), which includes elements of objectives, decision alternatives, and constraining resources. The results indicate that the performance of public services in Buyut Village, Gunung Jati Subdistrict, Cirebon Regency has not yet been optimal. Although certain achievements have been made in service delivery, there are still indicators that require optimization, particularly in the aspect of constraining resources. This condition is reflected in complaints from some residents of Buyut Village regarding the lack of adequate facilities, infrastructure, and service-supporting amenities to facilitate village government services to the community. Based on these findings, efforts to optimize bureaucratic reform at the village level should prioritize the provision of adequate facilities, infrastructure, and supporting resources before bureaucratic reform policies are implemented. Thus, bureaucratic reform is expected to improve the quality of public services and provide tangible benefits for rural communities while fostering public trust in government officials. Furthermore, community involvement and the enhancement of bureaucratic capacity are essential elements to ensure the sustainability of the bureaucratic reform agenda at the village governance level.
Optimalisasi Reformasi Birokrasi dalam Meningkatkan Kinerja Pelayanan Publik: Studi di Desa Buyut Kabupaten Cirebon Leni Rohida; Iskandar Zulkarnaen
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 11 (2026): June 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21188850

Abstract

Bureaucratic reform is an effort to make fundamental changes and renewals to the government administration system. However, bureaucratic reform in recent years has shown that bureaucratic restructuring still requires significant improvements, necessitating a shift in government paradigm. This study aims to identify bureaucratic reforms in optimizing service performance in Buyut Village, Gunung Jati District, Cirebon Regency. This study uses a descriptive empirical method with a qualitative approach. Data sources include secondary and primary data. Data collection techniques include observation, interviews, and documentation. Data analysis is carried out through data reduction, data reading, and drawing conclusions. This study applies public policy theories with the optimization concept proposed by Sirigoringo in 2005, which consists of objectives, decision alternatives, and limiting resources. The results indicate that service performance in Buyut Village, Gunung Jati District, Cirebon Regency is not yet optimal, but there are aspects that still require optimization, particularly the limiting resource indicator. This situation has led some residents of Buyut Village to complain about the lack of adequate facilities, infrastructure, and resources to support the various services provided by the village. Optimizing bureaucratic reform for village government services requires careful attention to these facilities, infrastructure, and resources before implementing this policy.
ANALISIS PERAN ADMINISTRASI PEMBANGUNAN DALAM PENINGKATAN KAPASITAS SUMBER DAYA MANUSIA APARATUR SIPIL NEGARA DI ERA DIGITAL Leni Rohida; Tia Nuraeni; Ajeng Putri Wulan Guritno; Silviyatun Kasanah
SINERGI : Jurnal Riset Ilmiah Vol. 3 No. 2 (2026): SINERGI : Jurnal Riset Ilmiah, February 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v3i2.2336

Abstract

The digital era demands that the Indonesian bureaucracy adapt through the implementation of an Electronic-Based Government System (ESG). The success of digital transformation is largely determined by the capabilities of the State Civil Apparatus (Civil Servants) as public administration implementers. However, limited digital literacy, intergenerational skill gaps, irrelevant training, a conservative organizational culture, and disparities in digital infrastructure are obstacles to realizing an effective digital bureaucracy. This study aims to analyze the role of development administration in increasing the capacity of civil servants (ASN) using the Grindle capacity building approach, which encompasses individual, organizational, and system development. The method used is qualitative-descriptive through literature studies and policy analysis related to the digital transformation of the bureaucracy and the development of civil servant human resources. The results of the study indicate that improving digital literacy, technical competence, and adaptive mindsets of civil servants is necessary at the individual level, while organizations require flexible, collaborative structures and visionary leadership. At the system level, regulatory support, policy integration, and the provision of digital infrastructure are needed. The results of this study demonstrate that development administration plays a strategic role in directing digital transformation through comprehensive capacity building of civil servants
Pustaka Pelangi: Revitalisasi Perpustakaan Interaktif Berbasis Digital Storytelling bagi Anak di Desa Waled Kota Kabupaten Cirebon Leni Rohida; Riski Maulana; Nalandha Fatra Palemba; Arya Rizalulhaq; Prayoga P; Rosi Malaika Bella
Nanggroe: Jurnal Pengabdian Cendikia Vol 5, No 6 (2026): September 2026
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.223352898

Abstract

This community service activity aimed to revitalize the Waled Kota Village Library, Cirebon Regency, by transforming it into a more engaging digital storytelling-based interactive library for children, while also improving collection management and facilitating access to information for the local community. The problems encountered included poorly organized book collections that did not conform to the applicable classification system, a reading corner that was less attractive to visitors, and the absence of a digital library account to facilitate collection searches. The activity was implemented using a participatory approach consisting of several stages, namely preparation, observation, coordination, implementation, evaluation, and inauguration. The activities were conducted from August 3 to 22, 2026, and included cleaning and classifying books according to the applicable classification system, numbering and labeling 979 copies of books donated by the National Library of Indonesia, entering collection data into the Taman Pustaka website, rearranging books on the shelves, decorating the reading corner with origami crafts, adding facilities such as a fence and carpets, and inaugurating the library as the closing activity. Data were analyzed using a descriptive qualitative approach by comparing the condition of the library before and after the activities and assessing the extent to which the planned targets were achieved. The results showed that all stages were successfully completed according to schedule, with an achievement rate of 100 percent. The book collection is now organized according to the classification system, making it easier to search through the digital catalog. The reading corner has also become more attractive, and the library facilities have been improved, supporting the development of an interactive digital storytelling-based library for children. Through this activity, it is expected that library visits, reading interest, and the literacy culture of the Waled Kota Village community will continue to increase sustainably.
Co-Authors Adinda Adinda Adinda A Aisyah Nurul Azizah Ajeng Putri Wulan Guritno Akasya Nisha Azzahra Amellia Arjulayana Arjulayana Arya Rizalulhaq Azra Zivana Zaneta Bariah, Ainul Bunga Destra Lestari Dian Sudiantini Dwi Handayani Elga Lauza Evelyna Eteh Resa Fajar Amannullah Farida Nurfalah Hagies Ferdiansyah Akbar Hayun Setiawan Heryanto, Yanto Hesri Mintawati Hilmy Nur Hakim Ilham Fauzian Andika Iskandar Zulkarnaen Jihan Fathonah Kasanah, Silviyatun Liana Lisa Chandrasari Desianti Maharani, Liza Cristianli Masrully Muhammad Dadi Priadi Nalandha Fatra Palemba Nina Anggraeni Nisrina Nur Alfi Laili Nurhaeni Sikki Nurhana Dhea Parlina Nursahidin . Panji Krisna Pratiansyah Poibe Intan Nosa Lince Prayoga P Pupi Indriati Zaelani Riski Maulana Rosi Malaika Bella Rossy Lambelanova Sandra Irawaty Silvia Dini Azzahra Silviyatun Kasanah Siti Adha Aulawiyah Siti Adira Kania Siti Khumayah Siti Nadzwa Azzahra Stephani, Nadya Salsabila Sudiantini, Dian Suriyanti Suriyanti Syifa Heizel Noshepira Tampubolon, Nathanael Fredrick Michael Hans Tatang Sudrajat Tia Nuraeni Tia Nuraeni Titania T Witri Cahyati Wiwin Winarni Wulan Widaningsih Yanto Heryanto Yulia Puji Lestari Yuyun Yuniarsih