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PENINGKATAN LOYALITAS NASABAH BANK SYARIAH MELALUI PENINGKATAN KUALITAS LAYANAN DAN KEPUASAN NASABAH DENGAN VARIABEL RELIGIUSITAS SEBAGAI VARIABEL MODERATING (Studi pada Bank Syariah di Kota Semarang) Nurhayati, Nurhayati; Sukesti, Fatmasaris
Economica: Jurnal Ekonomi Islam Vol 7, No 2 (2016)
Publisher : Fakultas Ekonomi dan Bisnis Islam UIN Walisongo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/economica.2016.7.2.1158

Abstract

Competitive rivalry between conventional banks and Islamic banks make Islamic banks should be able to compete with conventional banks in providing good quality of service, product quality and customer satisfaction, thereby increasing the number of customers. Quality of service also can affect customer loyalty directly and indirectly. The quality of service and satisfaction to encourage customers to be loyal to a companys products and services that have an impact on the improvement of market share for a product. Quality of service and customer satisfaction, especially in service companies is very important in retaining customers in a long time. Quality of service and customer satisfaction will determine the performance of the company. Factors religiosity in Indonesia also played in determining and pushing for elections on islamic bank customers because the system for different results offered by the system of interest of conventional banks. These results indicate that the quality of service and level of customer satisfaction and religiosity jointly effect on customer loyalty. Quality of service and customer satisfaction levels also have an effect on customer loyalty which variabels most influence on customer loyalty is the degree of religiosity.
Teachers Perceptions toward the Implementation of 2013 Curriculum Nurhayati, Farida Keni; Tarjana, Sri Samiati; Hersulastuti, Hersulastuti
English Language and Literature International Conference (ELLiC) Proceedings Vol 2 (2018): 2nd ELLiC Proceedings: Education 4.0: Trends and Future Perspectives in English Educa
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Teachers perceptions toward the implementation of new curriculum is one of fascinating topic to be discussed. This study discovers teachers perceptions toward the implementation of 2013 curriculum, investigates factors affecting the application of 2013 curriculum, and identifies the effect of their perceptions into classroom practice. Through qualitative design, the study was conducted at one of private junior high schools in Solo, Central Java. The data were collected by interviewing, administering questionnaire, observing the classroom practices and reviewing the documents. The findings reveals that; (1) teachers have positive perceptions toward 2013 curriculum (2) there are four factors which influence teachers perceptions toward the implementation of 2013 curriculum, which include teaching experience; educational background, teaching training, teachers personal experience; (3) teachers perceptions contribute significantly in influencing teachers decision making in the classroom related to the choice of learning and activities for students. Since teachers perceptions have a powerful impact on teachers classroom practices, teachers are required to improve their competences and keep up with the advance of knowledge and technology.
Linking Perceived Supervisory Support and Self-Efficacy for Change to Individual Readiness for Change Zulkifli Nurul Haqq; Nurhayati Nurhayati; Nur Qamarina Sharom; Farah Laili Muda Ismail
Jurnal Bisnis dan Manajemen Vol 8, No 2 (2021): Jurnal Bisnis dan Manajemen Volume 8 Nomor 2 Tahun 2021
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jbm.v8i2.6644

Abstract

Dynamic business environment often forces many organizations to make change immediately, especially in the current coronavirus disease 2019 (COVID-19) pandemic outbreak. In turn, organizations need to make sure that their members accept and support change. The purpose of this research is to examine the role of supervisory support by using social exchange theory and self-efficacy for change by using social learning theory in predicting the multidimensional of individual readiness for change (i.e., cognition, affection, and intention). Also, this research sought to examine the mediation role of self-efficacy for change in the relationship between supervisory support and individual readiness for change. A total of 96 employees from Islamic Rural Bank in East Java, Indonesia has participated in this research. Partial least square structural equation modelling (PLS-SEM) is employed for analysing research hypotheses and revealed that the higher perceived supervisory support and self-efficacy for change, the higher cognitive, affective, and intentional readiness for change. Finally, this paper recommends several implications that worth considering, both theoretically and practically.
PENINGKATAN LOYALITAS NASABAH BANK SYARIAH MELALUI PENINGKATAN KUALITAS LAYANAN DAN KEPUASAN NASABAH DENGAN VARIABEL RELIGIUSITAS SEBAGAI VARIABEL MODERATING (Studi pada Bank Syariah di Kota Semarang) Nurhayati Nurhayati; Fatmasaris Sukesti
Economica: Jurnal Ekonomi Islam Vol 7, No 2 (2016)
Publisher : Fakultas Ekonomi dan Bisnis Islam UIN Walisongo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/economica.2016.7.2.1158

Abstract

Competitive rivalry between conventional banks and Islamic banks make Islamic banks should be able to compete with conventional banks in providing good quality of service, product quality and customer satisfaction, thereby increasing the number of customers. Quality of service also can affect customer loyalty directly and indirectly. The quality of service and satisfaction to encourage customers to be loyal to a company's products and services that have an impact on the improvement of market share for a product. Quality of service and customer satisfaction, especially in service companies is very important in retaining customers in a long time. Quality of service and customer satisfaction will determine the performance of the company. Factors religiosity in Indonesia also played in determining and pushing for elections on islamic bank customers because the system for different results offered by the system of interest of conventional banks. These results indicate that the quality of service and level of customer satisfaction and religiosity jointly effect on customer loyalty. Quality of service and customer satisfaction levels also have an effect on customer loyalty which variabels most influence on customer loyalty is the degree of religiosity.
Peran Return on Equity Ratio, Long Term Debt to Equity Ratio dan Current Ratio dalam menentukan Nilai Perusahaan Nafia Dian Riskiana; Nurhayati .
Value Added : Majalah Ekonomi dan Bisnis Vol 17, No 1 (2021): Value Added - Manajemen UNIMUS
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (672.021 KB) | DOI: 10.26714/vameb.v17i1.6940

Abstract

Banyaknya perusahaan otomotif yang ada di Indonesia khususnya sepeda motor akan membuat konsumen lebih selektif dalam menentukan pilihan merek sepeda motor yang akan mereka gunakan sebagai alat transportasi. Akan ada banyak pertimbangan yang dilakukan konsumen sebelum menentukan pilihan untuk membeli suatu produk misalnya, kualitasproduk, desain dan citra merek. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas produk, desain dan citra merek terhadap keputusan pembelian Honda Vario pada mahasiswaUniversitas Muhammadiyah Semarang. Dalam penelitian ini digunakan metode penelitian kuantitatif dengan pengumpulan data menggunakan kuesioner yang menggunakan Skala Likert. Populasi dalam penelitian ini adalah mahasiswa Unimus yang menggunakan motor Honda Vario. Teknik pengambilan sampel yaitu Purposive Sampling dengan sampel sebesar 73 responden. Metode analisis yang digunakan dalam penelitian ini adalah analisis regresi berganda dengan hasil Y = -1,686 + 0,186 X1 + 0,364 X2 + 0,448 X3. Dalam pengujian hipotesis pada uji korelasi menunjukkan masing-masing variabel independen memilikihubungan korelasi postif dan signifikan terhadap variabel dependen serta termasuk dalam korelasi yang sangat kuat. Hasil uji – t menunjukkan bahwa variabel Kualitas Produk,Desain, Citra Merek memiliki pengaruh yang positif dan signifikan terhadap variabelPerspektif Keputusan Pembelian. dan dalam hasil uji – F menunjukkan bahwa variabelKualitas Produk, Desain, Citra Merek secara bersama-sama memiliki pengaruh yang positifdan signifikan terhadap Perspektif Keputusan Pembelian.
Implementing of HIV/AIDS Cadre Partnership to Reduce Stigma on People Living with HIV/AIDS: A Case Study Ernawati Ernawati; Siti Aminah; Nurhayati Nurhayati; Ahmad Fathurohman
Jurnal Ilmu Keperawatan Jiwa Vol. 3 No. 4 (2020): November 2020
Publisher : Persatuan Perawat Nasional Indonesia (PPNI) Jawa Tengah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32584/jikj.v3i4.745

Abstract

The performance of HIV/AIDS cadres playing a role in the wider community is still low. The capacity of cadres needs to be improved through partnerships with stakeholders. The purpose is to explain the implementation of the partnership of HIV/AIDS cadre with stakeholders as an effort to reduce stigma among people living with HIV/AIDS in Kudus Regency, Central Java Province, Indonesia. The research method used a holistic multiple-case design, with a focus on PLWHA and HIV/AIDS cadres in two locations are Kandangmas and Rejosari villages, Dawe sub-district, Kudus district. A total of 40 participants were recruited through purposive sampling with inclusion criteria. Data analysis using thematic and document analysis. The results showed that after training HIV/AIDS cadres felt more empowered, knew their roles and carried out partnerships with stakeholders. The partnership strategy addresses the critical challenges of health human resources in this region. HIV/AIDS cadres with their transformative role have the potential to improve services in the community to reduce the stigma of PLWHA so as to achieve the goal of HIV elimination.
ANALISIS PENGARUH DANA PIHAK KETIGA, NON PERFORMING FINANCING, FINANCING TO DEPOSIT RATIO, CAPITAL ADEQUACY RATIO DAN INFLASI TERHADAP VOLUME PEMBIAYAAN MURABAHAH Prisvina Anggraeni; Nurhayati Nurhayati
Value Added : Majalah Ekonomi dan Bisnis Vol 17, No 2 (2021): Value Added : Majalah Ekonomi dan Bisnis
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1320.484 KB) | DOI: 10.26714/vameb.v17i2.7889

Abstract

This study aims to determine the effect of Third Party Funds (DPK), Non Performing Financing (NPF), Financing to Deposit Ratio (FDR), CapitalAdequacy Ratio (CAR), and inflation simultaneously or partially on MurabahahFinancing Volume.The independent variables used in this study are Third Party Funds (DPK),Non Performing Financing (NPF), Financing to Deposit Ratio (FDR), CapitalAdequacy Ratio (CAR), and Inflation. The population used in this study is IslamicCommercial Banks in Indonesia for the period 2015-2019. The sample used in thisstudy were 12 Islamic commercial banks, with a purposive sampling method so that52 research data were obtained. This study uses secondary data obtained from theannual reports of each bank. The data analysis method used is multiple linearregression analysis using SPSS 21.The results of this study indicate that partially the Third Party Fund (DPK)and the Financing to Deposit Ratio (FDR) have a positive and significant effect onMurabahah Financing Volume. Meanwhile, Non Performing Financing (NPF),Capital Adequacy Ratio (CAR), and inflation have no effect on MurabahahFinancing Volume. Then simultaneously Third Party Funds (DPK), NonPerforming Financing (NPF), Financing to Deposit Ratio (FDR), CapitalAdequacy Ratio (CAR), and Inflation have an effect on Murabahah FinancingVolume.
PENGARUH CITRA MEREK, HARGA, DAN GAYA HIDUP TERHADAP KEPUTUSAN PEMBELIAN IPHONE Revi Riyanti; Setia Iriyanto; Nurhayati Nurhayati
Value Added : Majalah Ekonomi dan Bisnis Vol 18, No 1 (2022): Value Added : Majalah Ekonomi dan Bisnis
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/vameb.v18i1.9625

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh citra merek, harga, dan gaya hidup terhadap keputusan pembelian pada konsumen pengguna Iphone di Fakultas Ekonomi Universitas Muhammadiyah Semarang. Penelitian ini melibatkan 100 mahasiswa Fakultas Ekonomi Universitas Muhammadiyah Semarang sebagai responden. Metode analisis menggunakan pendekatan kuantitatif bantuan SPSS versi 25. Hasil penelitian ini menunjukkan bahwa citra merek, harga, dan gaya hidup berpengaruh positif dan signifikan terhadap keputusan pembelian, baik secara parsial maupun simultan.
PENGARUH KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN DENGAN HARGA SEBAGAI VARIABEL MODERATING Pengguna Laptop Asus di Kota Semarang Nurhayati
Anindyaguna Ekonobisnis : Jurnal Ekonomi dan Bisnis STIE Anindyaguna Vol 5 No 1 (2023): Anindyaguna Ekonobisnis : Jurnal Ekonomi dan Bisnis Anindyaguna
Publisher : LPPM STIE Anindyaguna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0593/jae.v5i1.82

Abstract

Penelitian dengan tujuan untuk menganalisis dan mendeskripsikan pengaruh kualitas produk terhadap kepuasan konsumen serta untuk menganalisa dan mendeskripsikan pengaruh kualitas produk di moderating harga terhadap kepuasan konsumen. Populasi dalam penelitian ini adalah pengguna laptop Asus dengan teknik pengambilan sampel menggunakan metode sampling probability sampling. Data yang digunakan dalam penelitian ini ialah data primer dengan metode pengumpulan data berupa kuesioner menggunakan google form. Teknik analisis data menggunakan uji validitas, uji reliabilitas, uji normalitas, uji multikolinearitas,serta uji hipotesis menggunakan regresi sederhana, dan moderated regression analysis.Hasil penelitian ini menunjukan Adjusted R Square ada peningkatan angka 8,4%, kualitas produk berpengaruh signifikan terhadap kepuasan konsumen, dengan nilai, t hitung sebesar (10,519) > t tabel (2,004), nilai signifikansi. 0,000 < 0,05. dan Harga tidak mampu memoderasi (memperlemah) hubungan pengaruh antara kualitas produk terhadap kepuasan konsumen dengan nilai Moderated Reggression Analysis (MRA) Koefisien b₂Z tidak signifikan (0,097 > 0,05), Koefisien b₃XZ tidak signifikan (0,725 > 0,05). dan R Square ada peningkatan angka sebesar 9,1%.
Consumer Behavior in Marketing 4.0: Social Media Marketing and Website Marketing on Purchasing Decisions through TAM As a Mediating Variable Andika Baskara; Nurhayati
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.52056

Abstract

Today's marketing 4.0 affects the way consumers purchase decisions. Therefore, it needs to find out factors that can increase purchase decisions. This research aims to determine social media and website marketing on TAM with the use of TAM as a mediating variable. This research is quantitative research conducted on 100 random consumers using simple random sampling. Meanwhile, the data is collected using a questionnaire spread along consumers that are considering and who already have a motorcycle in Semarang City and analyzed using a Structural Equation Model (SEM) approach assisted by smart PLS applications. From the results, it is seen that there is a relationship between TAM on purchase decision, website marketing on purchase decision, social media and website marketing on TAM, and the relationship between social media and website marketing is increased through TAM. Therefore, every company needs to maximally enhance its website marketing and TAM to have consumers check out the products that the company owns. However, because this research only involves three variables to enhance the purchase edition, further research that involves other variables needs to be conducted.