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All Journal JURNAL KEPARIWISATAAN Journal Of Management Science (JMAS) Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Jurnal Kepariwisataan Jurnal Bisnis Hospitaliti Jurnal Gastronomi Indonesia Jurnal Pengabdian Kepada Masyarakat MAKARDHI Journal of Hospitality Accommodation Management Jurnal Ilmiah Hospitality Management Jurnal Abdi Masyarakat Jurnal Multidisiplin West Science Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO) Multidisciplinary Journal of Education, Economic and Culture Jurnal Ilmiah Pariwisata Journal of Hotel Management
Kalpikawati, Ida Ayu
Politeknik Pariwisata Bali
Arts Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pemberdayaan Perempuan Untuk Meningkatkan Kualitas SDM Hospitaliti untuk Pariwisata Berkelanjutan : Studi Kasus Kota Tomohon, Sulawesi Utara Rumadana, I Made; Kalpikawati, Ida Ayu; Kartini, Luh Putu; Winata, Adi Sistha; Kristiana, Nina Indra; Pitanatri, Putu Diah Sastri; Priliani, Ni Luh Dita
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 4 No. 2 (2024): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v4i2.1621

Abstract

This study examines the impact of intensive training on women's empowerment in Tomohon City, North Sulawesi, to support sustainable tourism by enhancing the quality of human resources in the hospitality sector. A total of 108 participants attended training sessions on entrepreneurship, accommodation management, and food presentation techniques. Data were collected using questionnaires and semi-structured interviews and analyzed through a mixed-method approach using SPSS version 25. The findings revealed significant improvements in technical skills (average score: 3.94, 98.61%), digital technology usage (average score: 3.94, 98.38%), business income (average score: 3.90, 97.45%), economic independence (average score: 3.92, 97.92%), and overall satisfaction with the training (average score: 3.95, 98.84%). Participants also reported increased confidence in managing their businesses and mastery of new techniques directly applied to their ventures. This research contributes significantly to the literature on women's empowerment through hospitality-based training to support sustainable tourism.
Pengaruh Motivasi Kerja dan Penghargaan Terhadap Loyalitas Karyawan di XYZ Hotel Bali Uluwatu Chandra, Agnes; Rastitiati, Ni Kade Juli; Kalpikawati, Ida Ayu
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 1 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i1.1352

Abstract

The aim of this research is to analyze the influence of the work motivation and recognition on employee loyalty at XYZ Hotel Bali Uluwatu. The data was collected through the distribution of questionnaires to 63 respondents from various departmentsat XYZ Hotel Bali Uluwatu. The data analysis technique employed include a classical assumption test, a multiple linear regression analysis, determination analysis, correlation analysist, t-test, and F test. The data analysis tool used is the SPSS version 25 program for windows. The result of this research showed that work motivation had a positive and significant effect on employee loyalty with significance value of 0,003 < 0,05. Similarly, the provision of recognition has a positive and significant effect on employee loyalty with significance value of 0,009 < 0,05. Work motivation and recognition simultaneously have a positive and significant effect on employee loyalty with significance value of 0,000 < 0,05 and R2 value of 52,6%. Based on the research findings, it is recommended that XYZ Hotel Bali Uluwatu enhance work motivation and provide additional recognition such as extra wage, bonuses, carrier facilities and the like to increase employee loyalty and attachment at XYZ Hotel Bali Uluwatu.
Pengaruh Kepuasan kerja Terhadap Organizational Citizenship Behavior (OCB) Pada karyawan The Westin Resort & Spa Ubud Bali Sanjaya, Farisa Nurfitri; Sulistyawati, Ni Luh Ketut Sri; Kalpikawati, Ida Ayu
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 2 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i2.1509

Abstract

To increase competitiveness and achieve company goals, human resources must have additional behavior known as Organizational Citizenship Behavior. Various factors, such as employee satisfaction can influence the level of Organizational Citizenship Behavior in a company. This study aims to determine the effect of job satisfaction on Organizational Citizenship Behavior. The population uses employees who work at The Westin Resort & Spa Ubud, Bali as many as 120 employees using the saturated sample technique. The results of data analysis show that job satisfaction has a positive and significant effect on Organizational Citizenship Behavior, where the regression value is 0.607, The t-count value is 8.555> 1.981 and The significance value is 0.001 <0.05. The magnitude of the effect of job satisfaction on Organizational Citizenship Behavior is 38.3%. Researchers suggest that leaders of The Westin Resort & Spa Ubud, Bali improve employee cooperation through team building to strengThen interpersonal relationships and build trust, reward outstanding employees and conduct periodic evaluations.
The Effect of Promotion Mix Costs on Room Occupancy Rates in Hotels in Jakarta Cantika, Ni Putu Ayu Chandra; Kalpikawati, Ida Ayu; Jata, I Wayan
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 11 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i11.11289

Abstract

This study was conducted in one of the hotels in Jakarta, aiming to examine the inefficiency of promotional mix costs on room occupancy rates. This quantitative study with secondary time series data uses statistical tests including t-test, F-test, and coefficient of determination. The results show that promotional costs have a significant positive effect on room occupancy rates of 58%. Promotion components such as sales promotion, personal selling, advertising, and public relations all have a significant effect. Other factors not studied affect 42% of the variation in occupancy rates.
PENGARUH MOTIVASI KERJA DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN PORTA BY THE AMBARRUKMO YOGYAKARTA Febrianto, I Gusti Agung; Wijaya, Made Aditya Sastra Ananta; Kalpikawati, Ida Ayu
Jurnal Review Pendidikan dan Pengajaran Vol. 7 No. 4 (2024): Special Issue Vol. 7 No. 4 Tahun 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v7i4.38465

Abstract

Penelitian bertujuan untuk menganalisis pengaruh motivasi kerja dan organizational citizenship behavior terhadap kinerja karyawan di hotel Porta by the Ambarukmo Yogyakarta. Teknik pengumpulan data yang digunakan adalah dengan menyebar kuesioner kepada seluruh karyawan tetap hotel Porta by the Ambarukmo Yogyakarta berjumlah 72 orang. Jumlah responden itu ditentukan dengan menggunakan metode pengambilan sampel jenuh yaitu sampel berasal dari keseluruhan populasi yang ada. Teknik analisis yang digunakan adalah uji asumsi klasik, analisis regresi linier berganda, uji t, uji F, koefisien determinasi dan sumbangan efektif dengan menggunakan program SPSS for Windows version 25.0. Hasil penelitian menunjukan motivasi kerja (X1) berpengaruh positif dan signifikan terhadap kinerja karyawan. Organizational citizenship behaviour (X2) berpengaruh positif dan signifikan terhadap kinerja karyawan (Y). Motivasi kerja (X1) dan organitazional citizenship behavior (X2) secara simultan berpengaruh positif dan signifikan terhadap kinerja karyawan (Y). Hasil uji koefisien determinasi variabel terikat mampu dijelaskan oleh variabel bebas sebanyak 80.6% sisanya sebesar 19,4% dijelaskan oleh variabel lain yang tidak diteliti
Pengaruh Work Life Balance Dan Burnout Terhadap Kepuasan Kerja Karyawan Pada The Westin Resort Nusa Dua Bali Wirayani, I Gusti Ayu Agung; Sulistyawati, Ni Luh Ketut; Kalpikawati, Ida Ayu
JURNAL BISNIS HOSPITALITI Vol 14 No 2 (2025): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v14i2.2144

Abstract

Employee job satisfaction can be conceptualized as a cognitive–affective equilibrium emerging from an individual’s interpretative appraisal of multifaceted occupational dimensions. This construct does not occur in isolation but is contingent upon a constellation of antecedent variables, notably work-life balance and occupational burnout. The principal objective of this inquiry is to empirically elucidate the directional influence exerted by work-life balance and burnout upon the experiential state of job satisfaction among personnel affiliated with The Westin Resort Nusa Dua Bali. The investigational cohort comprises the entirety of organizational incumbents within the aforementioned hospitality establishment, from which a representative subsample of 218 respondents was derived through a probabilistic selection framework employing proportional stratified randomization. Data interrogation was operationalized via multivariate linear regression modeling to capture simultaneous and discrete effect trajectories. Analytical outcomes substantiate that work-life balance exerts a statistically robust positive association with employee job satisfaction, whereas burnout manifests an inversely proportional and statistically significant relationship with the same construct. Moreover, when entered conjointly into the predictive model, these dual determinants exhibit a significant aggregate effect, cumulatively accounting for approximately 54.5% of the variance observed in employee job satisfaction.
Partisipasi Masyarakat Lokal Dalam Pengelolaan Sampah Berbasis Sumber Mendukung Desa Wisata Berkelanjutan (Studi Kasus Desa Wisata Taro, Bali) Kalpikawati, Ida Ayu; Pinaria, Ni Wayan Chintia
Jurnal Ilmiah Pariwisata Vol 28 No 1 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i1.1676

Abstract

Starting from the handling of waste at the village level that has not been maximized, waste from household activities is often thrown away by the community, causing environmental problems in Taro Village. The problem that is caused mainly occurs during the rainy season where many gots are blocked so that water overflows to the road body. Taro Village then invites the community to participate in managing the waste generated to maintain the cleanliness of the village environment by implementing source-based waste management. This study aims to determine the stages of participation, forms of participation and factors that influence community participation in waste management in Taro Village. This research uses a qualitative approach and research data is obtained through interviews, observations and documentation studies. The results showed that the stages of participation include the planning stages, implementation stages and utilization stages. The forms of participation are mind-bodied participation, energy participation, property participation, skills participation and social participation Factors that influence participation are internal factors, namely growing public awareness of the concept of source-based waste management and community behavior factors in implementing a clean culture. External factors that become reinforcement are the role of indigenous villages which are very effective and the obstacle is the lack of waste processing facilities at TPS 3 R. Keywords: Community Participation, Waste Management
Strategi Meningkatkan Kinerja Karyawan Reservasi di Hotel XYZ Nusa Dua, Bali Natalie Limantara, Fiorenza Ayunda; Kalpikawati, Ida Ayu; Rastitiati, Ni Kade Juli; Agung Suprastayasa, I Gusti Ngurah
Jurnal Ilmiah Pariwisata Vol 27 No 3 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i3.1627

Abstract

This research aimed to analyze the factors that caused a performance decline on reservation employees back in 2021 and formulate appropriate strategies to improve reservation employee performance at Hotel XYZ. This study used a qualitative approach and research data obtained through interviews, observations, and documentation studies. The results showed that reservation employees at Hotel XYZ experienced a performance decline because of the following: 1). decreased work motivation, 2). awards that were not fully obtained as a form of appreciation from the organization and leader, and 3). the leadership role of the Director of Revenue and Reservation, who had not been effective because it was not by the nature and personality of the employees. Based on the research results, several things could be done to improve the performance of reservation employees. The organization is expected to provide employees with full basic salary and overtime wages and bring back family gatherings. Leaders are expected to give praise for employee achievements and boost employee confidence. Keywords: Employee Performance, Strategic Formulation, Reservation
Co-Authors ., Sunar ., Sunar Adi Wiguna, Anak Agung Made Restu Adinda, Clearesta Agripina, Kadek Samanta Agung Suprastayasa, I Gusti Ngurah Andinata, Kadek Rian Andy Nudyanto Artajaya, Made Cantika, Ni Putu Ayu Chandra Chandra, Agnes Dewi, A.A. Ayu Indah Kusuma Dianasari, Dewa Ayu Made Lily Eldwen Jaury Fajri, Natasya Nuraini Febrianto, I Gusti Agung I Gusti Ngurah Agung Suprastayasa I Gusti Ngurah Agung Wiryanata I Made Rumadana I Nyoman Sudiksa I Putu Esa Widahartana Jata, I Ketut Jata, I Wayan Johanes Wibisono Juli Rastitiati, Ni Kade Kartini, Luh Putu Kristiana, Nina Indra Loananta, Cahyo Purnomo M. Nur A. Nasution Mas Wiartha, Nyoman Gede Maureen Audria Nasution, M. Nur A. Nasution, M. Nur A. Natalie Limantara, Fiorenza Ayunda Ni Kadek Vira Kumara Dewi Ni Made Suastini, Ni Made Ni Made Witari Ni Putu Intan Sari Ni Wayan Ayu Indah Megayanti Ni Wayan Chintia Pinaria Oola, Sarako Ritnama pinaria, ni wayan chintia Pratiwi, Kadek Andita Dwi Priliani, Ni Luh Dita Putu Gede Eka Darmaputra Rastitiati, Ni Kade Juli Rumadana, I Made Rumadana, I Made Sabudi , I Nyoman Sukana Sabudi, I Nyoman Sukana Sanjaya, Farisa Nurfitri Santi Diwyarthi, Ni Desak Made Sastri Pitanatri, Putu Diah Sri Sadjuni, Ni Luh Gede Sudiarta, Ngakan Putu Sudiksa, I Nyoman Sulistyawati, Ni Luh Ketut Sulistyawati, Ni Luh Ketut Sri Sunar . Thesa, Nila Lee Veren Wiartha, Nyoman Gede Mas Wiguna, Anak Agung Made Restu Adi Wijaya, Made Aditya Sastra Ananta Winata, Adi Sistha Wirayani, I Gusti Ayu Agung Witari, Ni Made Witari, Ni Made