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All Journal Buletin Ekonomi Fundamental Management Journal IKRA-ITH ABDIMAS Research In Management and Accounting (RIMA) EAJ (ECONOMICS AND ACCOUNTING JOURNAL) JABI (Jurnal Akuntansi Berkelanjutan Indonesia) Jurnal Abdi Insani Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) International Journal of Social Science International Journal of Social Service and Research Journal of Social Science Jurnal Informasi, Perpajakan, Akuntansi, dan Keuangan Publik Jurnal Akuntansi Trisakti KEYNESIA : INTERNATIONAL JOURNAL OF ECONOMY AND BUSINESS Journal of Artificial Intelligence and Digital Business Journal Research of Social Science, Economics, and Management Journal of Business, Social and Technology Eduvest - Journal of Universal Studies Gudang Jurnal Multidisiplin Ilmu Jurnal Penelitian Pendidikan Indonesia fundamental management journal Research In Management and Accounting (RIMA)
Melinda Malau
Universitas Kristen Indonesia
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Effect of service quality on students satisfaction in private universities Yusuf Rombe M. Allo; Melinda Malau
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 11 No. 2 (2025): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020255613

Abstract

This study aimed to determine the effect of service, reliability, responsiveness, empathy, assurance, and tangibles in increasing student satisfaction at private universities in the LLDikti-3 region. The data collection method employed a qualitative approach, involving the use of questionnaires to gather responses. Qualitative data was transformed into quantitative data using a Likert scale. In this study, data collection was carried out directly from the number of students at the Universitas Kristen Indonesia. Universitas Sahid and Universitas Tarumanegara.  The methods were used: Library Reseatch and. Field Research: This method conducts research by conducting direct surveys to be object to be studied of three private universities in the LLDIKTI-3 region. The data analysis technique in this research is multiple linear regression analysis, where this analysis is used to determine how much influence the change in a variable jas on other variables. In this study where the independent variables are reliability, responsiveness, empathy, assurance, and tangible, and the dependent variable.  The results of the study stated that the quality of service provided by the three private universities in the LLDIKTI-3 region has a significant influence on student satisfaction. Dimensions of service quality play an important role in shaping student perceptions of university services.
Analisis Kepemilikan Manajerial, Audit Tenure, Ukuran Kantor Akuntan Publik, Dan Audit Report Lag Terhadap Integritas Laporan Keuangan Pada Perusahaan Consumer Services Di BEI Periode Tahun 2022-2024 Andar Saragih; Rahel Marisa Lawra Silalahi; Simon Veres Sianturi; Melinda Malau
Gudang Jurnal Multidisiplin Ilmu Vol. 4 No. 6 (2026): GJMI - Juni
Publisher : PT. Gudang Pustaka Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/gjmi.v4i6.2146

Abstract

Penelitian ini bertujuan menguji dan mengevaluasi dampak dari audit tenure, ukuran Kantor Akuntan Publik, kepemilikan manajerial, serta audit report lag terhadap tingkat integritas laporan keuangan. Objek yang dipilih yaitu perusahaan pada sektor consumer services yang terdaftar di Bursa Efek Indonesia (BEI) sepanjang tahun 2022 hingga 2024. Melalui pendekatan kuantitatif dengan desain asosiatif kausal, riset ini mengumpulkan data sekunder berupa laporan keuangan tahunan yang diunduh dari laman resmi BEI. Pemilihan sampel ditentukan lewat metode purposive sampling, sehingga diperoleh total 22 perusahaan pemenuh kriteria dengan jumlah observasi sebanyak 66 data pengamatan. Pengujian hipotesis dilakukan menggunakan teknik regresi linear berganda berbantuan perangkat lunak SPSS versi 32. Berdasarkan hasil analisis, ditemukan bahwa kepemilikan manajerial tidak memberikan kontribusi positif maupun signifikan terhadap integritas laporan keuangan. Sebaliknya, audit tenure terbukti memberikan pengaruh positif dan signifikan. Sementara itu, ukuran Kantor Akuntan Publik dinilai tidak memiliki pengaruh signifikan. Hasil serupa juga ditemukan pada variabel audit report lag yang menunjukkan ketiadaan pengaruh positif serta signifikan terhadap integritas laporan keuangan. Apabila diuji secara bersama-sama (simultan), keempat variabel independen tersebut tidak berpengaruh signifikan terhadap tingkat integritas laporan keuangan.
Co-Authors Aaron Leonard Alfeus Abitmer Gultom Ade Mitha Olivia Tambunan Afriando Agustina, Enica Ajeng Rahmianingsih Allo, Yusuf Rombe M. Andar Saragih Anggraini , Nenny Anselmus Rufus Aziz Ambara Bianca Tiffani S Budilaksono, Sularso Carolina F. Sembiring Caroline Caroline Claudia Valoryn Rombe Delvia Sari Lim Desideria Regina Destia Cristia Parenta Doan Sitohang Effendi, Maya Syafriana Emerald Tobing Emma Tampubolon, Emma Englin Widyah Luksiana Erida Manalu Etty Murwaningsari Etty Murwaningsari Evi Syafrida Nasution Farida Farida Feni Ocktafianti Fenny B.N.L. Tobing Fernanda Meita Fharel M. Hutajulu Firdaus, Venus Frangky Yosua Sitorus Fredrick, Ivan Ganda Hutapea Ganda T. Hutapea H.M. Roy Sembel Hartono, Deanna Nathania Heranda, Yohana Firstma Humala Situmorang Humala Situmorang Hutapea, Ganda Hutapea, Ganda T. Ipan Adi Putra Iswandry Elkana Immanuel. S Johni Siagian Jonny Siagian Kendy, Maria Advencia Louisa A. Langi Lumantoruan, Rutman Lumbantoruan , Rutman Lumbantoruan, Rutman Macau , Marselus Meita, Fernanda Melfrida, Christina Mutiara hutabarat Nadhila, Adlina Nera Marinda Machdar Novi Verantika Patricia Irene Posma Sariguna Johnson Kennedy Posnita Sihombing Rahel Marisa Lawra Silalahi Ratnaningrum anstratna@gmail.com Renny Soeta Roy Sembel Roy Sembel Roy Sembel Roy Sembel, Roy Sembel Rut Monica Desrianty Rut Monica Desrianty T Sangkasari Paranita, Ekayana Sania Debora Panjaitan Sekar Mayangsari Sembiring, Caroline F. Seri Ma Helena Yeimo Shafenti, Shafenti Siagian, Yunus Meherlin SIAHAAN, WINDA CHRISTY Sianturi, Yolanda Sihombing, Salmon Simon Veres Sianturi Sinaga, Kamer Domician Sitorus, Frangky Yosua Sitorus, Frangky Yosua Situmorang, Gavrila Miranda Situmorang, Humala Situmorang, Humala Suwanto Sirait Suzanna Yosephine Tobing Tarigan, Lukas Tiffani S, Bianca Titik Aryati Tobing, Emerald GM Tobing, Suzanna Josephine L. Tommy Yudistira Trisnawati, Nana Wilson Rajagukguk Winri Veronica Yayuk Febriani Yolanda Sianturi Yosya Sri Rotua Hutahaean Yusuf Rombe M. Allo