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INDONESIA
International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
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Outcome or Process Regret in Online Purchasing: Consequences of Brand Trust to Consumer Purchase Regret Zulkarnain Zulkarnain; Eka Danta Jaya Ginting; Ferry Novliadi; Surya Siahaan
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Nowadays online purchasing is one of the most popular internet activities. Various types of online products that are often purchased by consumers. Some factors in online purchases are availability access, and time efficiency. When consumers purchase an online product, there are certain expectations as regards its uses/functions. They will experience post-purchase regrets if the product is not in accordance with the initial expectations. These regrets are due to outcome purchase and process purchase. This study was carried out having two major objectives. First was to find out the influence of brand trust on consumer purchase regret. Second was to examine brand reliability and brand intentions were determinants of outcome and process regret. The questionnaire was employed for the collection of data, and this involved 305 participants. The result confirmed that brand trust was a significant influence on consumer regret in online purchasing. It also revealed that brand reliability of online product to be a major predictor of reducing consumers’ outcome and process regrets. These findings indicated that a brand plays a vital role in becoming an identifiable online product and protects consumers from unpleasant psychological stages.
The Relationship of Consumer Preference, Value Creation, and Global Supply Chain in the Third Wave Coffee Business in Sumatera Utara, Indonesia Lailan Tawila Berampu; Sirojuzilam Sirojuzilam; Sutarman Sutarman; Beby K.F Sembiring
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract— The third wave of the coffee era has a significant impact on increasing the coffee drinkers in Sumatera Utara. It saw from the ease of finding local coffee shops in this area. Therefore, the higher levels of competition made much local coffee shops in Sumatera Utara facing a high rate of failure. One reason many local coffee shops fail to manage their stores in the long run is that, local coffee shops in Sumatera Utara do not yet understand the preferences of coffee drinkers in the third wave coffee era. This study focuses on how the coffee business trend in the third wave era can be enhanced through preference and value creation based on Global Supply Chain and consumer preference as theoretical background. This study utilizes non-probability sampling and there 97 coffee shop owners were participated. The result of this study showed that value creation has a significant effect on the Global Supply Chain, value creation has no significant effect on preference. Value creation has a significant effect on Global Supply Chain through consumer preference in the third wave coffee business in Sumatera Utara. This study can be helping business consumers in Sumatera Utara to understand the factors of consumer preferences and create unique values for each coffee shop to gain competitive advantages.
Systematic Journal Review on S & OP Publications and Avenues for Future Research to Support Smart Industries Anthony Vaz; Akalpita Tendulkar; Shaheen Mansori; Premkumar Rajagopal
International Journal of Supply Chain Management Vol 8, No 5 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This research paper attempts to highlight the scarcity of articles published in the field of Sales Operations Planning (S OP) in supply chain management. Literatures in leading journals are limited in the area of S OP and there is a need to address this limitation to aid efforts to complement the demand planning process in smart industries.  In 2010, it was recorded that only 15 papers were published and less than a handful of articles were written throughout the mid-2000s. Additionally, within these limited publications, topics have centered on structural components for operational processes rather than the demand planning or S OP process. With the advent of big data, internet of things (IOT) and Industry 4.0, there is a need for more articles to be published to support full supply chain integration.
Assisting Tourism Supply Chain Performance in Thailand through Big Data Analytics: Moderating Role of IT Capability Chayanan Kerdpitak; Chattrarat Hotrawaisaya; Martusorn Khaengkhan
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Oxygen of Thailand’s economy is its tourism industry which has also geared up all related sectors too. Country is making a lot of efforts to achieve sustainable tourism supply chain performance through Big Data Analytics (BDA) as without BDA, it was never possible to move towards sustainability for such a big industry. However, IT capability seems a missing piece in some cases which can decrease the effectiveness of BDA dimensions. Author has aimed to analyze the impact of BDA planning, investment, coordination and control on sustainable tourism development in moderating role of IT capability. Sample was consisted of those hotels and hospitality industry units which already have BDA system in operational phase and their employees were surveyed through questionnaire and responses were then analyzed on SPSS and AMOS for hypotheses testing. Results have enlightened that BDA dimensions have significant positive impact on sustainable tourism supply chain performance while IT capability was also found as positive and significant moderator too. None of the previous studies have taken IT capability as moderator but this originality in this study has long lasting implications for tourism and manufacturing industry to induce IT capability in their organizations to achieve sustainability.
INVESTIGATING THE EFFECT OF LOSING CUSTOMERS AND REPUTATION ON THE SUPPLY CHAIN OF BRAND MARKETING (CASE STUDY: PEGAH COMPANY PRODUCTS CONSUMERS) Hadi Abbood, Abbas; Hadi Mahdi, Zainab; naeem Bachi, Adheem
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract- The purpose of this research is to Investigating the Effect of losing customers and reputation on the supply chain of brand marketing (case study: Pegah products consumers). The present study is an applied research. The statistical population of this research is the customers of Pegah products. Given the unlimited size of the statistical population, the sample size is 384 people. The sampling method is also available. The validity of the questionnaires was confirmed by experts and the reliability of the questionnaires with the help of Cronbach's alpha coefficient for brand marketing of 0.878 and 0.801 for organization's reputation. To analyze the data collection using Amos software, the results show that the supply chain of brand marketing has an effect on organizational reputation. Keywords: Brand marketing, supply chain, Organizational reputation, customer, Pegah products.
The Student Management Based on Participants in Improving Quality of Tahfidz Program with Supply Chain Practices Ahmad Tanzeh; Sofingatun Sofingatun; Achmad Patoni; Mukhamad Sukur; Abd. Aziz
International Journal of Supply Chain Management Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract- Many global supply chains are unequipped to cope with the world we are entering. For that reason, supply chain managers need to shift their attention from cu tting costs to enabling new processes, and make corporations more connected and agile to create value across the enterprise. Student management is very important in improving the quality of education programs in Islamic boarding schools, especially in memorizing Alquran (tahfidz) programs. Tahfidz program provides learning for the students to be disciplined, independent, and good attitude. Islamic boarding schools are one of the educational institutions that conduct non-formal education in the field of Islamic materials. In transferring the knowledge from the teacher to students, Islamic boarding schools have two programs, namely the madrasah diniyyah program for, learning books. Secondly, the Alquran education program (TPQ) for learning the correct and fluent in the reading of the Alquran. Moreover, today there are a lot of Islamic boarding schools that run memorization programs of the Qur'an (Tahfidzul Quran). In order to succeed in the tahfidzul Quran program in Islamic boarding schools, resources that are needed to carry out management activities such as supply chain management. In this case, to support the implementation of the Tahfidzul Qur'an program based on its purpose, a management activity is needed. The management in question is how the institution plans, implements, and conducts evaluation activities. One management that can support the achievement of the objectives of the institution here is the management of students.
Investigating the Impact of Supply Chain Agility, Government Regulations and Supply Chain Efficiency on Business Performance: Mediating Role of Cost Leadership Tawee Jamjumrus; Noppadol Sritragool
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This study focuses on the effect of supply chain agility, efficiency and government regulations on the business performance of firms. It also focuses on the adaptation abilities of firms because of changing environment effecting their supply chain performance through its cost leadership strategy. Survey approach in the form of questionnaires have been adopted to collect data from the manufacturing firms in Thailand. Purposive sampling technique is used to select sample. The constructs were sent through mails and direct contact with firms. Incomplete items were removed leaving the sample size of 272. The collected information is then analyzed by adopting SPSS and AMOS. This study clearly depicts that there exist a significant progressive association between SC agility and SC efficiency on the performance of firms in Thailand. It also generates that strict government regulations decreases the supply chain and business performance. Moreover, cost leadership strategy also played an imperative role and showed significance mediation relation between this emerging collaboration and relationship. This research provides theoretical and managerial implications. It is an additional count in the literature related to supply chain practices and regulations or guidelines affecting such performance. It also provide strategic techniques to align firms supply chain management practices with rapidly changing industrial policies. It is considered to be a new study as it helps firms integrated in supply chain practices to focus on their strategies and policies in order to attain competitive edge globally.
Predictors of Firm Performance and Supply Chain: Evidence from Indonesian Pharmaceuticals Industry Asrini Asrini; Musnaini Musnaini; Yuni Setyawati; Lely Kumalawati; Nur Alifah Fajariyah
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract- The recent trend in big data application has led the organizations to think about its application. Having in mind the importance of supply chain integration and learning the current study has attempted to explore the drivers of firm performance from the supply chain perspective. Data were collected from the employees working in the pharmaceuticals companies in Indonesia. Smart-PLS was used for data analysis. The results of the study showed that there is strong significant positive relationship between big data analytical capability and firm performance. Further the results also revealed a significant influence of supply chain integration and learning on the firm performance. The results also revealed supply chain agility as a significant positive mediator between the relationships of supply chain integration, big data analytical capability, learning and firm performance. All the hypothesis were accepted.
CUSTOMER INTENTION TO STAY WITH BANKS: THE ROLE OF VIRTUAL SERVICE Wong, Mei Foong; Lim, Chow Yeng
International Journal of Supply Chain Management Vol 7, No 4 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Identifying the success factors that contribute to customer satisfaction and loyalty are the crucial and it is a continuous process in order for firms to stay competitive. This paper examines the factors that determine the customer satisfaction and loyalty and its causal effects using a theoretical model. The research model consists of four exogenous latent constructs, namely service quality, perceived value, brand image and online banking quality. Customer satisfaction is the mediator and the endogenous variable is intention to stay. Data relating to the constructs were collected from 12 banks' customers located in the Klang Valley by using convenience sampling method, and subjected to Structural Equation Modeling (SEM) analysis. The hypothesized structural model fits the data well. The results disclose that perceived value and online banking quality have a direct and indirect effect on intention to stay, while service quality and brand image have only an indirect effect on intention to stay.
Does Reward Enforcement and Organization Boundaries lead to Sustainable Supply Chain Performance in Indonesian SMEs? A Moderating role of Work Discretion Nandang Najmulmunir
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Manufacturing small and medium sized enterprises (SMEs) of Indonesia are suffering with low business performance due to ineffective supply chain activities. Therefore, this study is an attempt to highlight the issue of low supply chain performance in manufacturing SMEs of Indonesia and one of the attempts to provide the solution of this issue. The current study examined the effect of three corporate entrepreneurship dimensions on supply chain. Dimensions include; reward enforcement, organization boundaries and work discretion. Therefore, objective of this study is to investigate the effect of reward enforcement, organization boundaries and work discretion on sustainable supply chain performance among Indonesian manufacturing SMEs. Data were collected from the manufacturing SMEs of Indonesia and employees of these SMEs were considered as the respondents of the study. Finally, data were analysed through statistical software. Results of the study revealed that corporate entrepreneurship is important to handle supply chain issues. It is found that reward enforcement and organization boundaries have the key contribution to provide sustainable supply chain performance. Moreover, work discretion also has crucial role to enhance the positive effect of corporate entrepreneurship on sustainable supply chain performance.

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