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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,800 Documents
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Determination of Repurchase Intention for Transjakarta Bus: Analysis of Service Experience, Information Quality, and Service Innovation Aang Gunawan; Yuliantini Yuliantini; Olfebri Olfebri; Basri Fahriza
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4902

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Improving Patient Safety through Nursing Handover Quality in Hospital Inpatient Wards: A PLS-SEM Analysis Kayla Putri Legawa; Ferdi Antonio
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4903

Abstract

Nursing management concept often prioritizes standard operating procedures over the psychological and interpersonal dynamics that are crucial in high-pressure workplaces. However, the problem that generally arises is at the concept execution stage. This study examines the relation of non-structural elements, particularly in patient safety performance, through individual resilience and leadership. With 201 nurses in the hospital purposively being studied and the results being analyzed through the Partial Least Squares Structural Equation Modeling (PLS-SEM), the results found that nurse resilience, safety climate, and leadership are the determinants of reinforcing team coordination (R² = 0.534) and organizational citizenship behavior (R² = 0.559). Care coordination (β= 0.332, p < 0.001) and organizational citizenship behavior (β= 0.518, p<0.001) have significant impacts on handover quality, with OCB showing stronger impacts. The results suggest that the handover quality is the prominent variable that determines the quality of patient safety (β = 0.618; p < 0.001), which accounts for about 38% of the variation. Remuneration based on performance shows strengthening moderating effects (β= 0.111, p = 0.022), serving as an enabler that enhances the influence of care coordination on handover quality.
Data-Driven Approach in Determining Problem Credit Management Strategies in the Small & Medium Enterprises Banking Sector Tisa Armalina Syarif; Samidi Samidi
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4906

Abstract

The increase in non-performing loans in the SME sector represents a major challenge for the banking industry, as it directly affects financial stability and profitability. Conventional credit risk assessment approaches are considered insufficient in detecting potential defaults at an early stage. This study aims to apply a data-driven approach to determine effective strategies for managing non-performing loans in the SME banking sector. The research utilizes historical SME credit data from Bank X Regional 11 and applies a Random Forest machine learning algorithm to predict credit collection. The analyzed variables include payment behavior, credit structure, and the financial condition of debtors. The results indicate that the last payment date is the most influential variable in predicting credit risk, followed by loan tenor, loan realization timing, interest rate, and savings balance. The Random Forest model demonstrates high accuracy and stability in credit risk classification. Based on these findings, non-performing loan management strategies are formulated using the G-STIC framework integrated with the 3-C approach (Character, Capacity, Capital), emphasizing early warning systems, credit structure adjustments, and debtor-based risk control. This study provides practical insights for banks in enhancing objectives and sustainable SME credit risk management.
Enhancing Customer Loyalty: The Mediating Effect of Experience on Usability, Security, and Content Quality with Digital Literacy Moderation Sandi Setiadi
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4909

Abstract

In the rapidly evolving digital landscape, retaining customer loyalty has become a critical challenge for businesses. This research addresses the challenge of sustaining customer loyalty in the digital era by examining how ease of use, security, and content quality affect it. The study’s purpose is to examine customer experience as a mediator and digital literacy as a moderator within this context. Employing an explanatory quantitative method focused on digital service users in West Java, the data were evaluated using Structural Equation Modeling (SEM-PLS). The findings indicate that the model possesses a remarkably high predictive capability, specifically 95.6% for the customer loyalty variable. The key discoveries highlight that ease of use, security, and content quality exert a direct and significant influence on loyalty, with content quality emerging as the most influential factor. Conversely, this article discusses that customer experience is not proven to mediate this relationship, and digital literacy does not perform a moderating function. This provides a significant contribution that the functional effectiveness and substance of information are more decisive in user loyalty than the complex experience evaluation process in this model.
The Role of Investment Decisions, Financing Decisions, and Dividend Policy on Financial Performance Ayu Yudiani Lestari; Badie Uddin; Loso Judijanto; Yudi Supiyanto; Dina Diana
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4921

Abstract

The research explores the influence of investment decisions, financing decisions, and dividend policy on the financial performance of companies listed on the LQ45 index of the Indonesia Stock Exchange during the 2021–2024 period. In the face of fluctuating macroeconomic conditions post-COVID-19, the study emphasizes the importance of these financial decisions in shaping corporate outcomes. The objective is to provide empirical insights into how these factors contribute to the overall financial performance, particularly in an era of economic uncertainty. A qualitative approach was employed, utilizing a literature study design based on secondary data from journals, books, financial reports, and company annual reports. The findings reveal that companies making strategic investment decisions, particularly in technology and innovation, are more likely to experience improved financial performance, as seen in the case of PT Telekomunikasi Indonesia Tbk. Furthermore, financing decisions, especially those managing a balanced capital structure, significantly impact profitability, with examples like PT Astra International Tbk leveraging debt effectively. Lastly, a consistent and balanced dividend policy contributes to strong investor confidence, thereby enhancing financial performance. The study concludes that companies can optimize their financial performance by carefully balancing investment, financing, and dividend decisions.
Integrating BAZNAS and Sharia Microfinance for Inclusive Economic Empowerment in Indonesia Sari Damayanti; Nurrohman; Ahmad Hasan Ridwan; Sri Dewi Anggadini
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4931

Abstract

The Sharia economy in Indonesia has great potential to improve public welfare but faces challenges such as limited capital access, low Islamic finance literacy, and dependence on illegal loans. Micro Sharia financing has proven capable of empowering MSMEs, improving community livelihoods, and reducing reliance on exploitative credit, thus strengthening the national economy. BAZNAS Microfinance, through productive zakat integration, provides interest-free capital, business support, and capacity building for mustahik, enhancing economic independence. This study examines an integrated model between Sharia Microfinance (LKMS/BMT) and BAZNAS Microfinance as a strategic instrument for economic empowerment within the maqāṣid al-sharīah framework. Using a qualitative-descriptive method with conceptual and normative-synthetic analysis, it combines Islamic economics theory, maqāṣid al-sharīah, and socio-financial practices of BAZNAS and LKMS. Findings show that synergy between Islamic social funds and commercial microfinancing creates a sustainable Islamic economic ecosystem. Through social incubation, productive financing, and economic circulation, the model reduces dependence on exploitative loans while expanding inclusive access to halal capital and supporting long-term community resilience. Theoretical foundations, including maqāṣid al-sharīah, ontology, axiology, and charity theory, strengthen its sustainability and relevance for equitable and inclusive economic development.
Optimizing Productive Zakat for Economic Empowerment: Evidence from BAZNAS Microfinance Models Sari Damayanti; Moh. Najib; Sri Dewi Anggadini; Deni Permana
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4932

Abstract

Economic empowerment through zakat has become increasingly important to reduce poverty and promote social welfare in muslim communities. This study aims to analyze the optimization of productive zakat as an instrument for empowering the Muslim community’s economy through the paradigm transformation from consumptive zakat to productive zakat, using BAZNAS Microfinance as a case study. A qualitative-normative approach was employed, combining theological and empirical analyses. Data were collected through in-depth interviews, observations, and literature review, focusing on three BAZNAS microfinance models: village, mosque, and religious study group. Thematic interpretation (tafsir maudhū’i) of Qur’anic verses and hadiths on zakat was conducted, considering asbābun nuzūl, asbābul wurūd, mufrad and ijmaly meanings, and munasabah to reveal the normative dimension of Islamic economic empowerment. Findings show that productive zakat significantly fosters mustahik economic independence through sharia-based microfinance, entrepreneurship training, and ongoing mentoring. Although the effectiveness of each model varies with social context and institutional support, all contribute positively to improving recipients’ welfare. The study concludes that optimizing productive zakat is both an economic strategy and a fulfillment of maqāṣid al-syarī’ah, particularly in preserving wealth (hifzh al-māl) and promoting public welfare (maslahah ‘ammah).
The Impact of Institutional Support, Lecturer Capabilities, and Product Development on the Commercialization of Health Research Ratih Gantini Nurhayati; Ria Arifianti; Dian Fordian
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4948

Abstract

The commercialization of university research in the health sector is a strategic pathway for transforming academic knowledge into societal and economic value. Universitas Padjadjaran has generated numerous health-related innovations, yet its progression toward full downstream application and market entry remains uneven. This study examines the influence of institutional support, lecturer capability, and product development readiness on the success of research commercialization among academics in the health cluster. A qualitative design combining surveys and interviews was conducted from September to October 2025, involving 114 respondents selected purposively from 282 lecturers with research-based products. The findings show that commercialization success is strongly shaped by four key factors: sustained institutional support and incentive policies, collaborative networks with industry and government, lecturers’ competencies in innovation management, and research effectiveness aligned with market and regulatory requirements. These results highlight the importance of strengthening institutional ecosystems to support research downstreaming and provide practical guidance for policymakers and university leaders in fostering sustainable academic entrepreneurship in Indonesia.
Trends in Performance Evaluation of Indonesian Government Structural Officials: A Systematic Review and Bibliometric Analysis Puti Purnama Sutardjo; Ria Arifianti; Herwan Abdul Muhyi
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4950

Abstract

Public sector performance evaluation remains a central issue in ensuring bureaucratic effectiveness and accountability. This study aims to systematically map the evolution and intellectual structure of research on the performance assessment of Indonesian government structural officials. Using the PRISMA approach and bibliometric analysis through VOSviewer, 241 Scopus-indexed publications from 2000 to 2025 were analyzed to identify key themes, influential authors, and collaboration networks. The mapping reveals four dominant clusters: governance and organizational performance, employee competence and motivation, policy evaluation and bureaucratic reform, and digital transformation in public management. Research trends show a shift from normative and conceptual approaches toward data-driven, evidence-based evaluation models after 2018. This study offers novel insights by integrating bibliometric visualization with the Heizer performance framework, which links quality, cost, time, flexibility, and productivity as key analytical dimensions. The findings contribute to a deeper understanding of how performance assessment of structural officials has evolved and highlight research gaps relevant to future policy development.
The Influence of Personality Traits and Sharing Economy Participation on Impulsive Buying Behavior among University Students Anfas; Arifuddin Mas'ud; Hendrian; Julia Safitri
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4954

Abstract

Impulsive buying behavior has become increasingly prevalent among university students in the digital era, as spontaneous purchasing is shaped by the interaction of psychological factors such as personality traits and socio-digital engagement through sharing economy platforms. This study aims to examine the influence of personality traits and sharing economy participation on impulsive buying behavior among students. Employing a quantitative approach with a causal-associative design, the study involved the university students with samples selected through purposive sampling. Data were collected using a five-point Likert scale questionnaire and analyzed through multiple linear regression using SPSS. The results reveal that both personality traits and sharing economy participation have positive and significant partial effects on impulsive buying behavior. However, when tested simultaneously, these variables account for only 6.9% of the variance in impulsive behavior, while the remaining 93.1% is influenced by other factors. These findings confirm that students’ impulsive behavior is a multidimensional phenomenon, shaped not only by personality and digital engagement but also by complex emotional and social dynamics.

Page 159 of 180 | Total Record : 1800

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