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INDONESIA
Enrichment : Journal of Management
Published by Institute of Computer Science
ISSN : 20876327     EISSN : 27217787     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 1,382 Documents
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Online Purchase Intention of E-Commerce Consumers West Java: Application of the Extended Technology Acceptance Model Akbar, Ilham; Manalu, Vigory Gloriman
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1754

Abstract

The aimed of this research is to determine the effect Perceived usefulness dan perceived ease of use on online buying interest in the West Java region. This study uses a quantitative exploration strategy through the use of surveys. The population of this research is internet users who come from West Java, Indonesia. The sampling technique used in this study namely purposive sampling. Overall, there were 190 questionnaires distributed, and 178 (93.7%) questionnaires that could be used for statistical testing. The statistical analysis technique used in this study is the regression test using STATA. This research found perceived usefulness and perceived ease of use can affect online purchase intention. The contribution that can be made from this research is that perceived usefulness has the biggest impact on online purchase intention.
Nurses' demands and resources at work: workload, workplace friendship, positive affect, work engagement on performance Andika, Wahyu; Daud, Ilzar; Azazi, Anwar; Setiawan, Harry; Fitriana, Ana
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1755

Abstract

This study delves into how nurses perceive the demands and resources of their jobs, aiming to uncover their impact on job performance and engagement. The focus is on how nurses deal with workload, workplace friendships, and positive affect influencing their engagement and performance. These relationships were tested using Structural Equation Modeling assisted by the AMOS 24 statistical tool. The sample was drawn with purposive sampling from nurses recruited by health centers in West Kalimantan, Indonesia (n=213). The study found that workload was perceived as having a negative impact on performance, while workplace friendship, positive affect, and work engagement had a positive impact. Furthermore, the workload had a negative impact on work engagement, while workplace friendship and positive affect had a positive effect. In addition, work engagement partially mediates the relationship to performance; workload continues to have a negative effect, while workplace friendship and positive affect continue to have a positive effect. The negative relationship of workload to performance and engagement means nurses at health centers in West Kalimantan perceive workload as a job demand that particularly hinders them, while positive relationship of workplace friendship and positive affect act as resources that motivate their work.
Workload and working hours effect on employees work-life balance mediated by work stress Natanael, Kevin; Iman Kalis, Maria Christiana; Daud, Ilzar; Rosnani, Titik; Fahruna, Yulyanti
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1756

Abstract

Work-life balance and work stress is an important aspect to consider nowadays. A good work-life balance has a positive impact on employee productivity and well-being. However, high workload pressure and long working hours can disrupt that balance. This study aims to analyze the influence of Workload and working hours on employees work-life balance mediated by work stress. This research took place or objective at PT Perkebunan Nusantara XIII employees. PT Perkebunan Nusantara XIII is one of the state-owned companies. This research used descriptive quantitative research using the survey method with total 267 respondent. This study used a five-point Likert scale. In this study, measurement and analysis used Structural Equation Modeling (SEM) with AMOS 24 statistical tools. The results of this study indicate that only two hypotheses are accepted, and the remaining five hypotheses are rejected. This study shows that Workload has a positive and significant effect on Work-Life Balance, and Work Stress has a positive and significant effect on Work-Life Balance. Meanwhile, Workload negatively affects Work Stress, Working Hours negatively affect Work Stress, and Working Hours negatively affects Work-Life Balance. Work Stress does not intervene in the influence of Workload and Working Hours on Work-Life Balance
The influence of emotional intelligence on improving team performance: case study in food crop resilience and horticulture office of north sumatera province Suma, Dewi
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1759

Abstract

This study aims to determine the effect of emotional intelegence on improving team performance. This research was conducted at Food Crop Resilience and Horticulture Office of North Sumatera Province. This research uses associative research statistics with a quantitative approach with SPSS Program versi 25.0 chosen as the test tool in this study. The sample of this research is totaling 60 people. The measurement method used in this study uses a Likert scale. The application used is simple linear regression in the structural model using test hypotheses and performing data analysis. Based on the results of the study, it can be concluded that emotional intelligence influence on improving team performance, emotional intelligence has a positive and significant effect on improving team performance. The emotional intelligence variable shows that the analysis value of the tcount variable is greater than ttable, (10.949 > 2.009), or sig < (0.05), meaning that the emotional intelligence variable influences team performance at the food crop resilience and horticulture office of North Sumatra Province, thus the hypothesis is accepted
Financial welfare of families of Sunday market traders in bengkulu city In terms of sociodemographics: economy Ramanda, Aprilia; Kamaludin, Kamaludin
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1760

Abstract

This study was conducted to describe the welfare level of Sunday market traders in Bengkulu city as seen from the level of family finances, health quality, religiosity level and education level. This research uses a descriptive approach with the Spearman Rank correlation test method. Data collection techniques were carried out by interview, observation and questionnaire, through cluster purposive sampling method as many as 150 samples. The purpose of this research is to find out how the level of welfare of the trader's family and also the relationship between variables. The results show that the level of family finances, the quality of health, the level of religiosity and the level of education are interrelated with the level of welfare with a fairly positive coefficient. The relationship between the level of family finances and the level of welfare is 0.080 with a very low category. The relationship between the quality of health and the level of welfare is 0.270 with a low category, the level of religiosity with the level of welfare is 0.338 with a low category, while the quality of education with the level of welfare is 0.412 with a medium category.
The influence of utaut 1 model factors on behavioral intention to use ovo e—wallet in generation z of Bengkulu City : economy Anggita Harahap, Ridha; Rahmayanti, Dewi
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1763

Abstract

The progress of information technology has brought about significant changes in various aspects of human life. This study ains to investigate how performance expectancy, effort expectancy, social influence, facilitating conditions, and hedonic motivation influence the behavioral intention to embrace the OVO e-wallet among Generation Z individuals residing in Bengkulu City. The acquisition of data was conducted through a survey method involving the distribution of questionnaires to gather relevant information. The population in this study is someone who use the OVO e-wallet in the Bengkulu City area. The questionnaire collected was 130 respondents using the Hair et al, formula (2017). The sampling technique employed is purposive sampling. Afterward, the data was subjected to analysis using the Partial Least Squares (PLS) statistical method. The results indicate that among the five hypothese proposed, only two are supported. Notably, social influence and hedonic motivation show a significant positive influence on the behavioral intention to adopt the OVO e-wallet. Conversely, performance expectancy, effort expectancy, and facilitating conditions do not have an impact on behavioral intention. This suggest that additional factors night exert a more prominent influence on shaping the intention to utilize the OVO e-wallet in the given locality
Credit restructuring for micro, small and medium enterprises (MSMEs) affected by Covid-19 at PT.Bank Bengkulu (KCP Padang Jaya study) pratama, yudha; Afandy, Chairil
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1765

Abstract

Credit restructuring is an effort by the government and the Financial Services Authority (OJK) to help Micro, Small and Medium Enterprises (MSMEs) affected by Covid-19. This research aims to analyze the implementation, impact and obstacles to restructuring credit on MSMEs at PT. Bank Bengkulu KCP Padang Jaya. This research uses a qualitative method with a case study approach. Data were analyzed using the Miles et al (2014) model which consists of three stages, namely data reduction, data presentation, and drawing conclusions. The research results show that PT. Bank Bengkulu KCP Padang Jaya has carried out credit restructuring in accordance with OJK regulations, by providing relief in the form of deferring interest and principal, reducing interest rates, extending the term, and adding credit facilities to MSME debtors affected by Covid-19. Credit restructuring has a positive impact on debtors and banks, because it can save credit installment costs, allocate funds for other needs, maintain asset quality and liquidity, and reduce the risk of losses due to bad credit. However, the implementation of credit restructuring also experiences several challenges, such as a lack of socialization and public understanding of this policy, limitations in carrying out online applications and verification, as well as policy differences between banks and the OJK, as well as between banks. Suggestions that can be given to increase the effectiveness of restructuring credit are increasing outreach and education to the public, simplifying the application and verification process, providing credit restructuring policies that suit the needs and capabilities of debtors, and being consistent and transparent in implementing credit restructuring policies.
Servqual and service trust as moderation variables in the analysis of user satisfaction in the use of ciputra education digital experience: TAM2 approach Salim, Ika Raharja; Suryani, Erma
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1766

Abstract

The development of Technology 5.0 and the occurrence of COVID-19 have made the implementation of technology a crucial aspect, especially in education, particularly in the data management of higher education institutions. The Research and Community Service Institute of Ciputra University Surabaya has developed and implemented the Ciputra Education Digital Experience (CEdX) information system, but no evaluation has been conducted before. The theory used in this research is the Technology Acceptance Model 2 (TAM2), with the moderating variables of Service Quality (Servqual) and Service Trust. A quantitative research method is employed, with data collection using a questionnaire, and data processing using SMARTPLS 4. Based on 228 collected data, all variables meet validity criteria, with outer loading > 0.6 and fulfilling construct reliability, with Cronbach's alpha > 0.7. In the overall hypothesis testing, 7 hypotheses are accepted, and 9 hypotheses are rejected. The subjective norm variable in this study indicates no influence, possibly due to the SN context being supervisors. Furthermore, output quality and result of demonstrability also have no effect. Service trust is proven not to have a significant influence. Meanwhile, variables that do have an impact show that the ease of use and usefulness of CEdX affect the intention to use CEdX, as evidenced by the p-value of PEU and PU < 0.05. In addition, the quality of the Research and Community Service Institute's services also reinforces and increases faculty members' intention to use CEdX
Exploring the business model canvas of mazars group: A comprehensive analysis Possner, Putri Alexandra; Tanaya, Olivia
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1767

Abstract

This journal article explores the complex business model of Mazars Group, a global professional service provider specializing in audit, tax, and advisory services. Through the lens of the Business Model Canvas (BMC), critical elements shaping Mazars' operations, including key partnerships, activities, resources, value propositions, customer relationships, channels, customer segments, cost structure, and revenue streams, are thoroughly analyzed. The study employs a qualitative approach, combining insights from interviews with a senior associate and web searches to understand Mazars' business model comprehensively. Mazars' commitment to service quality is emphasized, acknowledging the evolving landscape of technology and competition. The company's competitive advantage derives from critical factors such as strategic partnerships with law firms, consulting firms, and technology providers, extensive global reach, diverse services, and a personalized client approach. The marketing strategy is evaluated, with a recommendation to incorporate Google Ads to enhance visibility and capitalize on online consumer trends. The article highlights Mazars' success in delivering high-quality, integrated services to diverse client segments, ranging from startups to large enterprises and non-profit organizations. The firm's cost structure, revenue diversification, and global presence contribute to its resilience in the professional services industry. Mazars Group's enduring success serves as a valuable case study for professionals, academics, and businesses navigating the complexities of the global economy
The effect of service quality and satisfaction on tourist customer loyalty in Slopeng Beach, Sumenep Regency Nengsi, Nur Safika Nengsi; Andriani, Nurita
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1768

Abstract

The purpose of the study was to determine the effect of service quality and satisfaction on customer loyalty. The purpose of this study is to determine how much influence the quality of service has on tourist satisfaction in Slopeng Beach, Sumenep Regency. To find out how much influence the quality of service has on tourist loyalty in Slopeng Beach, Sumenep Regency. To find out how much influence of tourist satisfaction on tourist loyalty in Slopeng Beach, Sumenep Regency. The population in this study is tourists who visit Slopeng Beach tourism Sumenep Regency. Sampling in this research was carried out using questionnaires using the purposive sampling method. The data analysis method used in this study is SEM (structural Equation Model) using SmartPLS

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