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Servant Leadership dan Kepuasan Kerja terhadap Kinerja Karyawan di Lembaga Keuangan Non Bank Pontianak Fahruna, Yulyanti
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol. 5 No. 3 (2016): Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (564.354 KB) | DOI: 10.26418/jebik.v5i3.19080

Abstract

This research aims to assess and obtain empirical evidence by testing different response toward servant leadership, job satisfaction on the performance of employees in non bank financial institutions of Pontianak. Non probability sampling technique in the form of purposive sampling is applied. The study was conduct 100 respondents, consist of 50 employees of PT. Pegadaian (Persero) Area Pontianak and 50 employees of PT. Finansia Multi Finance Pontianak. The result shows that among PT. Pegadaian (Persero) Area Pontianak and PT. Finansia Multi Finance Pontianak there is a difference in case of servant leadership, job satisfaction and performance of employees where as the similarity between both non bank financial institutions on Pontianak.
Validitas dan Reliabilitas Konstruk Pengukuran Perpustakaan Ideal Berbasis Pemakai dengan Pendekatan LIBQUAL Fahruna, Yulyanti; Fahmi, Muhammad
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol. 6 No. 2 (2017): Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (280.505 KB) | DOI: 10.26418/jebik.v6i2.22989

Abstract

This study aims to measure the validity and reliability construct satisfaction and quality of library services based on the user using LIBQUAL (library quality) method with a touch of marketing management. Data analysis by Cronbach Alpha and Pearson Correlation. The research was conducted in Tanjungpura University (UNTAN) by taking samples of visitors (students) at six (6) faculty libraries namely three (3) social faculty of 150 people and three (3) science faculty of 150 people. The sample is chosen by purposive sampling method. Reliability test results show that the five US, IC, LP, LQ and KU variables show high instrument reliability. The result of pearson correlation test shows that the measurement instrument used has problem validity on some question items. At minimum service item with correlation value smaller than 0.30 is IC2, IC5 and LQ5 so it is declared invalid. At service expectation items with correlation value smaller than 0.30 ie AS8, IC1, IC2, IC4, LP1, KU1, KU2, KU4, and KU8. And at present service items with correlation values smaller than 0.30 ie IC1, IC3, LP1, LP3, LQ1, LQ3, LQ4 and KU1.
PENGARUH SERVANT LEADERSHIP DAN IKLIM ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI SELF EFFICACY Yulyanti Fahruna
Eqien - Jurnal Ekonomi dan Bisnis Vol 9 No 1 (2022): EQIEN - JURNAL EKONOMI DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Dr Kh Ez Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (452.142 KB) | DOI: 10.34308/eqien.v9i1.302

Abstract

Good performance is optimal, efficient and effective performance, namely performance that is in accordance with organizational standards and supports the achievement of organizational goals. Employee performance is influenced by several factors including Servant Leadership and Organizational Climate and is influenced by Self Efficacy. Servant Leadership is an attitude and behavior of a leader who prioritizes the development and interests of subordinates, without thinking about personal gain, Organizational Climate is something that was created to influence employees to obtain good performance, through the internal environment so as to create work motivation, and Self Efficacy is an individual's assessment of his ability or competence to perform a task, achieve a goal, and produce something. This study aims to examine and analyze the influence of Servant Leadership and Organizational Climate and is influenced by Self Efficacy on employee performance in three sub-district offices of Kapuas Hulu district. The population in this study were all employees at the Pontianak City Inspectorate, West Kalimantan Province. The sample in this study were 71 respondents. The data analysis model used is Path Analysis. Based on the results of the study, it shows that Servant Leadership and Organizational Climate and is influenced by Self Efficacy can predict or explain its effect on employee performance. The results of the t-test of Servant Leadership and Organizational Climate and influenced by Self Efficacy have a significant effect on employee performance.
PERANCANGAN APLIKASI TRACER STUDY UNTUK ALUMNI MASTER DAN DOCTOR UNIVERSITAS TANJUNGPURA Muthahhari, Morteza; Hadary, Ferry; Anzani, Yunita Magrima; Fahruna, Yulyanti; Asrin, Fauzan; Kurniatuhadi, Rikhsan
IJIS - Indonesian Journal On Information System Vol 8, No 2 (2023): SEPTEMBER
Publisher : POLITEKNIK SAINS DAN TEKNOLOGI WIRATAMA MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36549/ijis.v8i2.288

Abstract

Tracer Study merupakan salah satu bentuk survey atau studi penelusuran alumni yang mempunyai nilai strategis untuk pengembangan mutu dan kualitas perguruan tinggi. Berbagai cara yang dilakukan oleh universitas untuk mengevaluasi proses pendidikan dalam rangka meningkatkan mutu pendidikan tinggi salah satunya menyelenggarakan Tracer Study. Universitas Tanjungpura dapat meluluskan sekitar lima ribu lulusan setiap tahun. Evaluasi dan pemetaan lulusan tentu saja menjadi bagian yang sangat penting bagi Universitas Tanjungpura untuk meningkatkan keberdayaan alumni di dunia kerja. Selain itu Tracer Study pascasarjana sangat memudahkan dalam pengambilan data untuk kepentingan akreditasi program studi pascasarjana (S2 dan S3) yang ada di lingkungan Universitas Tanjungpura. Pada penelitian ini dihasilkan instrumen tracer study untuk lulusan Pascasarjana. Instrumen inilah yang akan digunakan dalam perancangan aplikasi tracer study untuk alumni S2 dan S3 Universitas Tanjungpura berbasis web. Perancangan dilakukan menggunakan unified modelling language (UML) dengan metode siklus hidup pengembangan sistem untuk aplikasi. Sementara penerapan kedalam bahasa pemrograman menggunakan hypertext preprocessor (PHP). Dan hasil dari penelitian ini berupa aplikasi tracer study untuk alumni master dan doctor universitas tanjungpura.Kata Kunci: Perancangan, Tracer Study, Alumni, Universitas Tanjungpura
The Chronology of Development Tracer Study System at Tanjungpura University Kurniatuhadi, Rikhsan; Hadary, Ferry; Sulistyarini, Sulistyarini; Anzani, Yunita Magrima; Fahruna, Yulyanti; Muthahhari, Morthezza
Jurnal Teknologi Informasi dan Pendidikan Vol. 17 No. 1 (2024): Jurnal Teknologi Informasi dan Pendidikan
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jtip.v17i1.746

Abstract

The implementation of the Tracer Study at Tanjungpura University has been carried out since 2011 and became an electronic or online system in 2015. The system and design of the online tracer study at Tanjungpura University experienced dynamics that were adjusted to internal and external factors from 2015 to 2022. The influencing factors included changes in the mandate Dikti/Belmawa, resources, and the development of tracer study instruments. These factors cause several obstacles and challenges in creating an efficient Tracer Study system and desain. The purpose of As discussion is to review an overview of the development of the Tracer Study system and design at the Tanjungpura University to create a more efficient Tracer Study system. The research method is carried out by identifying a system model developed from 2015 to 2022 with the Borg and Gall models. The search results show that there have been system and design changes four times from 2015 to 2022. Furthermore, some systems and designs are less efficient in implementing the tracer study from 2015 to 2019 by making an online surveyor input system to reduce the tracer study's essence and function. However, in 2020, the online filling process has all been directed by alumni to fill in directly.
SiApik Application as An Effort to Increase MSMEs' Understanding in Preparing Financial Reports Hamsyi, Nur Fitriana; Barkah, Barkah; Pebrianti, Wenny; Fahruna, Yulyanti
IMPOWERMENT SOCIETY Vol 7 No 1 (2024): February
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/eps.v7i1.1269

Abstract

  MSMEs play a role in overcoming the problem of poverty and become a buffer when Indonesia experiences a crisis. Given their essential role in the national economy, MSMEs need assistance with access to capital. However, the problem is that MSMEs are not yet disciplined in recording financial transactions and compiling financial statements, making it difficult for banks to measure their financial performance accurately. This is due to a lack of understanding in making financial statements. As a result, it is difficult to know exactly how much profit or loss they experienced. Therefore, this community service activity aims to increase the understanding of MSME actors regarding the importance of financial recording and reporting and is expected to be able to prepare financial statements using SIAPIK. The method used in activities is socialization, which is done by conveying basic accounting material along with MSME financial accounting standards and providing training regarding the use of SIAPIK. The participants are MSMEs in the Kubu Raya Regency area of West Kalimantan. The activity results showed increased participants' understanding and ability to prepare financial statements using SIAPIK. By preparing good financial statements, they can measure their financial performance accurately.
Servant Leadership on Work Engagement: Mediating Job Satisfaction and Trust in Leader Putri, Haliza Nabila; Daud, Ilzar; Rosnani, Titik; Fahruna, Yulyanti; Shalahuddin, Ahmad
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i4.742

Abstract

The banking industry is currently one of the most competitive industries. For this reason, a leadership style is needed that can increase employee engagement to achieve better company performance. The aim of this research is to ascertain the impact of servant leadership workers' job satisfaction and trust in their leaders as mediating variables. It is conducted at government-owned banks, namely, Bank BNI, Bank BRI, Bank BTN, and Bank Mandiri. Purposive sampling was the technique employed in this study, and the sample consisted of 273 individuals who worked for government-owned banks. This study employed structural equation modeling (SEM) with AMOS software as a data analysis technique. The study's findings demonstrate that: servant leadership influences job satisfaction significantly; job satisfaction influences work engagement significantly; Trust in Leader significantly influences work engagement; job satisfaction mediates the relationship between servant leadership and work engagement; and Trust in Leader mediates the relationship between servant leadership and work engagement. There is one rejected hypothesis, namely, that employee engagement at work is not significantly impacted by servant leadership.
Work-life balance, organizational support, and emotional intelligence on banking employee performance through organizational commitment Janiarti, Della; Shalahuddin, Ahmad; Fauzan, Rizky; Hendri, Muhammad Irfani; Fahruna, Yulyanti
Junal Ilmu Manajemen Vol 8 No 1 (2025): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v8i1.576

Abstract

Banking sector in West Kalimantan is growing, and the majority of the current workforce consists of Generation Y and Z employees. However, the high expectations from organizations to accomplish improved and stable banking performance pose a challenge for these employees. This investigation endeavors to comprehend the variables that affect employee performance, including organizational commitment, work-life balance, organizational support, and emotional intelligence. A sample of 200 respondents was evaluated using questionnaires and Structural Equation Modeling (SEM). The findings indicated that work-life balance, organizational support, emotional intelligence, and organizational commitment impact employee performance. Furthermore, organizational commitment mediated the association between employee performance and the other variables. This research suggests that the banking sector should focus on improving employee productivity by ensuring a good work-life balance, providing effective organizational support systems, and fostering strong organizational commitment.
Technology firm value: The role of intellectual capital, enterprise risk management, and sustainability reporting Anura, Dhea; Fahruna, Yulyanti; Azazi, Anwar; Malini, Helma; Syahputri, Anggraini
Junal Ilmu Manajemen Vol 8 No 1 (2025): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v8i1.590

Abstract

This study examines the impact of intellectual capital, enterprise risk management, and sustainability reporting on the value of technology firms listed on the Indonesia Stock Exchange. Furthermore, this study investigates the moderating effect of profitability on the relationships above. A purposive sampling technique was employed to select a sample of 20 technology companies. Secondary data was collected from 2021 to 2023, yielding 60 observations. Moderated regression analysis (MRA) within a panel data framework was adopted for data analysis in this study. The research findings indicate that only intellectual capital exhibits significant positive associations with firm value. Conversely, enterprise risk management and sustainability reporting do not substantially influence firm value. Profitability could not moderate the relationships between intellectual capital, sustainability reporting, and firm value. Nevertheless, it moderated the relationship between enterprise risk management and firm value. The implications of these findings are expected to enrich both the theoretical and practical knowledge of firm value.
The Influence Of Consumer Ethnocentrism, Social Media Usage, E-WOM, And Celebrity Worship On Purchase Intention: The Mediating Role Of Brand Association Rosalia; Yulyanti Fahruna; Ana Fitriana; Barkah; Erna Listiana
Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien) Vol. 5 No. 02 (2025): Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien) : Desember-Febuari
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jasmien.v5i02.985

Abstract

This research intends to examine how consumer ethnocentrism, social media usage (SMU), e-WOM, and celebrity worship affect consumers' intentions to buy Erigo local fashion products in Indonesia, using brand association as a mediator. Quantitative methods were used in this study, and using the approach of purposive sampling, involving 193 respondents. PLS-SEM was utilized for analyze data with aid of SmartPLS 4 software. The results indicate that consumer ethnocentrism, SMU, e-WOM, and celebrity worship positively and significantly affects the purchase intention, through brand association, both directly and indirectly. These results demonstrate that brand association is crucial in enhancing the correlation between these variables and purchase intention. The practical implication is that marketing strategies that encourage pride in local products through consumer ethnocentrism, effective use of social media, positive consumer reviews (e-WOM), and celebrity endorsements can enhance brand association and consumer purchase intentions toward local products like Erigo.
Co-Authors Ahmad Shalahuddin Ahmad Shalahuddin, Ahmad Amiarti, Dela Ana Fitriana Anura, Dhea Anwar Azazi Ardia, Rifana Uthri Arman Jaya Asrin, Fauzan Barkah Barkah, Barkah Budhi Alfiyyah Alyaa Chafsoh, Zannuba Arifah Daud , Ilzar Daud, Ilzar Dephary, Riatma Dita Perdana Sembiring Deva, salsabilla Endah Mayasari Erna Listiana Erna Listiana Fauzan, Rizky Febriadi , M Alfin Ferry Hadary Fifani Anggraini, Cinthia Fitriani Fitriani Giriati Hamsyi, Nur Fitriana Harry Setiawan Helma Malini Hendri, Markus Hutajulu, Teguh I. K, Maria Christiana Ikram Yakin Indriani Indriani Irdhayanti , Efa Janiarti, Della Januar, Riki Juniwati Juniwati Kalis , Maria Christiana Iman Kalis, Maria Christiana Iman Laras Kusuma Astuti M. Irfani Hendri Marcellina, Nadia Maria Christiana Iman Kalis Maria Christiana Iman Kalis, Maria Christiana Mazayatul Mufrihah B11212091 Monika, Sherlly Santa Muhammad Afif Mustaruddin Mustika, Uray Ndaru Muthahhari, Morteza Muthahhari, Morthezza Nardi, Rio natanael, Kevin nesty eka listiyani Oklino, Misaello Sausa Panjaitan, Nadine Devada Perlita, Yoane Permata Gusti, Girang Pramana Saputra Purmono, Bintoro Bagus Putri, Haliza Nabila Rafalia, Dwi Meysha Ayu Rahmadani Putra Ramadhan, Rizani Rifki, Maulana Radiyan Rikhsan Kurniatuhadi, Rikhsan Rosalia Salsabila, Nofia siti zahra zahira Sitohang, Natalia Putri Sulistyarini, Sulistyarini Syahbandi Syahbandi Syahputri, Anggraini Theresa, Revilia Tiabela, Tiabela Titik Rosnani Veithzal Rivai Zainal Velisia, Velisia Victorio, Michael Vita Vita Wendy Wendy Wenny Pebrianti Yunita Magrima Anzani