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Drs. I Gusti Ngurah Agung Suprastayasa, M.Ed
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INDONESIA
Jurnal Kepariwisataan
Published by Politeknik Pariwisata Bali
ISSN : 14125498     EISSN : 25811053     DOI : -
Core Subject : Economy, Education, Art, Social,
Arts Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other
Journal of Tourism Studies (Jurnal Kepariwisataan/JPAR) is aimed to spread critical analysis from researchers and academic practitioners on various travel and tourism issues local, national and internationally. The writing is published after undergoing a peer-review process by providing an exclusive analysis on social and political issues from various perspectives. Journal of Tourism Studies provides high quality study outcomes and new thoughts for academic practitioners, researchers and decision makers to break down the complexity and dynamics of contemporary sociopolitical changes. Published two times a year, JPAR provides itself as a medium for – also invites- researcher, academic practitioners and intellectuals to submit their critical writings and to contribute to the development of social and political sciences. Topics of this Journal focuses on tourism specialization areas include: Tourism culture and cultural heritage in a tourism perspective (local culture, history & tourism, cultural heritage environment and so on) Health, Safety and Security Issues for the Tourism Industry Tourism and economic growth Study Travel (Museums and conservation, festivals and events in the tourism industry) New Tourism Trends (special interest tourism, dark tourism, medical tourism, sports tourism and so on) Ecotourism and sustainable tourism Planning tours, new tourist destinations, climate and tourism MICE in tourism (meetings, incentives, conventions and exhibitions, MICE marketing and management) Information and communication technology, data collection on Tourism, trend tourism & forecasting, social media Impact of terrorism on tourism and crisis management
Arjuna Subject : Umum - Umum
Articles 490 Documents
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THE ROLE OF THE LOCAL GOVERNMENT IN SUPPORTING SUSTAINABLE TOURISM (A CASE STUDY IN UBUD, GIANYAR REGENCY, BALI) Sitohang, Lidya Lestari; Winulyo, Wahono Putra; Adib, Mohammad; Fitriani, Arza Nabila; Martin, Syrli; Zulfah
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1390

Abstract

Ubud, one of two sub-districts in Gianyar Regency, Bali, has been designated as a Tourism Area under the Regional Regulation of Bali Province. However, it is facing significant environmental challenges. It is of the utmost importance to address these issues in order to achieve sustainable tourism. The government is pivotal in establishing an environment conducive to the growth and sustainability of the tourism industry. This study empirically examines the role of the Ubud government in supporting sustainable tourism. A qualitative approach was employed, incorporating triangulation in the data collection process. Techniques such as interviews, observations, field notes, document analysis, and a literature review were used, and the data was analysed using thematic analysis. The findings suggest that the local government has implemented a top-down management system for sustainable tourism, with its roles encompassing public infrastructure acquisitor, strategic collaborator, policy regulator, and security and safety maintenance.
The Impact of Room Attendant’s Service Quality on Guest Satisfaction at BWP Hotel Batam Fatimah, Zahara; Lubis, Arina Luthfini; Sitorus, Sri Wahyuningsih
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1411

Abstract

The growth of the tourist industry need a variety of supporting aspects, one of which is hotel accommodation. BWP Panbil Batam is a four-star plus hotel with a premium concept that opened in 2016 in Batam City. BWP Panbil has numerous departments to assist operating activities, the most important of which is the housekeeping department, particularly in the room attendant position. BWP Panbil Batam continues to try to enhance services in order to maintain a positive image and ensure that visitors are content with what they pay for and what they receive. To clarify the topic matter or research findings, this study employs quantitative methods with a descriptive approach. Using the Slovin algorithm, the researchers collected a sample of 100 responses from customers who stayed at the BWP Panbil Batam Hotel between January and June 2022. Based on the partial test known as t-test, it is possible to infer that hypothesis H1 is accepted in this research and hypothesis null (H0) is rejected. The R2 value is 0.595, as determined by the determinant coefficient test findings. This suggests that service quality influences client satisfaction at the BWP Panbil Batam Hotel by 59.5%, with the remaining 40.5% impacted by other independent factors not investigated in this study.
Bahasa Inggris Firdayani, Chindy Fitri; Zainal, Sari Lestari; Sayuti, Jalaludin
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1454

Abstract

The purpose of this observation is to analyze the influence of Lake Rayo festival event dimension on tourists' decision to visit. The quantitative approach is used by distributing questionnaires as a data-gathering tool. Population of these observations is tourists who have visited the Lake Rayo Festival within three years. This sampling method uses purposive sampling with 115 samples. Data analysis technique based on multiple linear regression analysis with the help of SPSS 22 vers. The proceed of observations reveal lest tourist decisions can be influenced by the dimensions of hospitality and symbolism. Meanwhile, it can be revealed that the dimensions of uniqueness, authenticity, theming, and festive spirit do not drive the decision to visit. The coefficient of determination shows that these variables can explain 60.9% of the variation in the decision to visit. Meanwhile, the rest is impacted by other factors not discussed of this observation. Event organizers are advised to continue improving these elements through authentic cultural presentation, event innovation, festive atmosphere, friendly service, and strong and meaningful symbolism. In addition, periodic research and evaluation are also important to understand visitor trends and preferences to improve the quality of future events. Therefore, to increase the attractiveness and success of the event in the future, organizers need to pay attention to and implement the suggestions provided based on the findings of this study.
PENGARUH KREATIVITAS DAN INOVASI TERHADAP KEUNGGULAN BERSAING (STUDI KASUS SALES WEDDING HOTEL INTERCONTINENTAL BALI RESORT) I Gusti Ayu Agung Berlian Saputra; Ni Luh Gde, Sri Sadjuni; witarsana, I Gusti Agung Gede
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1496

Abstract

  Changing customer demands have an impact on the company assessment given, requiring the application of creativity and innovation. Therefore, applying creativity and innovation is very important. The challenge felt by employees who work as wedding sales is that they must have the ability to design creative and innovative facilities and services in order to compete in competitor markets. This research was conducted at the InterContinental Bali Resort hotel. This research aims to determine the influence of creativity and innovation on competitive advantage. This research was analyzed using the Statistical Program for Social Science (SPSS). This type of research data is descriptive quantitative with data collection techniques using questionnaires. The population is consumers who have used InterContinental Bali Resort wedding services in the 2019-2024 period. The sample was 145 respondents. This research data analysis is a multiple linear regression analysis method. Then the statistical method used is the partial test (t) to test the effect partially and the simultaneous test (F) to test the effect simultaneously. The results of this research show that creativity and innovation partially and simultaneously have a positive and significant effect on the competitive advantage of wedding sales at the InterContinental Bali Resort hotel. The factors that influence the competitive advantage of InterContinental Bali Resort's wedding hotel sales show results with a coefficient of determination value of 62.8%. Overall the independent variables have a mutual relationship, while the remaining 37.2% is influenced by other variables that are not. included in this study.
DAMPAK PARIWISATA TERHADAP EKONOMI DI DESTINASI UBUD PASCA PENCABUTAN PEMBATASAN PERJALANAN Pratama, I Gusti Ngurah Wibawa; Luh Nyoman Tri Lilasari; Ida Bgs Gede Agung Widana
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1522

Abstract

Penelitian ini bertujuan untuk mengetahui dampak pariwisata terhadap ekonomi serta mengetahui dampak pariwisata terhadap ekonomi yang paling dirasakan di destinasi Ubud pasca pencabutan pembatasan perjalanan dengan melihat dampak langsung, dampak tidak langsung dan dampak induced. Populasi dalam penelitian ini adalah masyarakat di destinasi Ubud yang bekerja di sektor pariwisata. Total responden 150 dengan teknik penentuan sampel menggunakan Purposive Sampling dilanjutkan pengambilan sampelnya menggunakan Teknik Accidental Sampling. Teknik analisis data menggunakan statistik deskriptif dan confrimatory factor analysis menggunakan aplikasi SPSS statistik 26. Hasil dari penelitian ini menunjukkan bahwa dampak pariwisata terhadap ekonomi di destinasi Ubud pasca pencabutan pembatasan perjalanan pada dampak langsung memiliki skor tertinggi sebesar 4,53 yang artinya dampak pariwisata dapat meningkatkan penjualan langsung barang suvenir, kemudian dampak tidak langsung memiliki skor tertinggi sebesar 4,44 yang artinya dampak pariwisata dapat meningkatkan harga pasar produk kerajinan lokal dan dampak induced memiliki skor tertinggi sebesar 4,60 artinya dampak pariwisata dapat meningkatkan peluang kerja tenaga lokal. Jika dilihat dari dampak pariwisata terhadap ekonomi yang paling dirasakan di destinasi Ubud pasca pencabutan pembatasan perjalanan pada dampak langsung memiliki nilai tertinggi sebesar 0,751 artinya dampak pariwisata terhadap ekonomi yang paling dirasakan dengan adanya peningkatan ketersediaan kerajinan lokal. Pada dampak tidak langsung memiliki skor tertinggi sebesar 0,898 artinya dampak pariwisata terhadap ekonomi yang paling dirasakan dengan meningkatnya pengeluaran pemerintah untuk kegiatan promosi seperti festival budaya. Pada dampak induced memiliki nilai tertinggi sebesar 0,875 artinya dampak pariwisata terhadap ekonomi yang paling dirasakan adanya peningkatan penggunaan tenaga kerja lokal.
Dampak Pengembangan Pariwisata Terhadap Kondisi Ekonomi Dan Sosial Budaya Masyarakat Lokal Di Kawasan Pariwisata Sanur Dinata, Krisna Surya; Mertha, I Wayan; Sukariyanto, Made
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1527

Abstract

Sanur Tourism Area has experienced rapid development and has become an icon of tourism in Bali over the past 80 years. Strategic issues related to the development of Sanur’s tourism area concern economic and socio-cultural aspects. This research aims to identify the strongest impacts felt by the local community in the Sanur Tourism Area in the economic and socio-cultural dimensions. A quantitative approach was used, employing descriptive analysis. The sample was drawn through proportional purposive sampling with a total of 98 respondents. Data were collected through surveys using questionnaires, interviews, and documentation. The research findings indicate that the strongest positive economic impact perceived by the local community is an increase in job opportunities, while the most significant socio-cultural impact is an improvement in communication skills and foreign language proficiency. The community also experiences a high level of dependence on the tourism sector, and socially, there is a notable shift in lifestyle and consumption patterns toward imported products.
Peran Perempuan Dalam Aktvitas Pariwisata di Desa Wisata Celuk, Kabupaten Gianyar Pradita Ayudia, Dewa Ayu Ratih; Winarya , I Wayan Sukma; Lilasari , Luh Nyoman Tri
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1531

Abstract

This research aims to determine the role of women in tourism activities in Celuk Tourism Village, Gianyar Regency. The qualitative method with a descriptive approach was method used in this research and in terms of data collection, applied mostly in interviews and observation. The results of this research show that the role of women in tourism activities in Celuk Tourism Village plays a role in three things, namely: (1) The role of women in tourist attractions such as silver crafts and tubing, (2) The role of women in managing tourist facilities such as silver galleries, accommodation and restaurants, and (3) The role of women in tourism organizations. Challenges for women in roles include a lack of skills in technology, the younger generation of women who are less interested in silversmithing and multiple roles. To overcome this problem, efforts have been made by the Gianyar Regency Tourism Office by providing education and training as well as socializing the village's potential
FAKTOR PENDORONG DAN FAKTOR PENARIK WISATAWAN MANCANEGARA DALAM MEMILIH DAYA TARIK WISATA SPIRITUAL TIRTA EMPUL KABUPATEN GIANYAR BALI Dwi Rahayu, Kadek Mayola; Mahadewi, Ni Made Eka; Susianti, Woro
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1543

Abstract

This research was conducted to determine the push factors and pull factors of foreign tourists in choosing Tirta Empul Spiritual Tourism Attraction. The type of data used is quantitative data with data sources using primary and secondary data. The population in this study are foreign tourists who have visited Tirta Empul Tourist Attraction. The sampling technique uses purposive sampling with a total of 100 respondents. Data collection was done by questionnaire, literature study, and observation. The data analysis technique used Exploratory Factor Analysis using the Statistical  Program For Social Science version 25 (SPSS) application program. Based on the study's results, there are 5 driving factors and 2 pull factors for foreign tourist visits to Tirta Empul Spiritual Tourism Attraction. The main factor in the driving factor is Emotional Escape which has a total variance value of 33.623%. while the main factor in the pull factor is the Innovative Exploration factor which has a total variance value of 52.664%.
Analisis Tahap Perkembangan Wisata Lembah Tumpang Kabupaten Malang Berdasarkan Tourism Area Life Cycle Malik Fauzi, Hilda; Idris
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1556

Abstract

  Tumpang Valley Tourism has the potential of a water source that has been developed into a royal conceptualized tourist spot with temple buildings and surrounded by ponds that make the tourist spot feel cool. But even though it has been conceptualized neatly, Tumpang Valley Tourism has a fairly small number of tourist visits. The purpose of this research is to identify attractions, accessibility and amenity which are then analyzed based on tourism area life cycle analysis used to analyze the development stage of Tumpang Valley Tourism so that it can be used in formulating tourism development strategies. The research method is to use a qualitative approach and case study research design, while collecting data through observation, interviews and documentation with a case study research design. In analyzing the data using Butler's TALC theory. The results showed that the attraction conditions were quite numerous and interesting, while the accessibility conditions were quite easy but there were several points of the road that were starting to break down. And for the condition of the amenity is quite complete and supports the needs of tourists. Then the development stage of Tumpang valley tourism based on TALC theory is at the development stage which is marked that the dominant tourism components lead to the characteristics of the development stage. Thus, stakeholders need to pay attention to tourism maintenance for the comfort and safety of visitors.
ENHANCING CUSTOMER SATISFACTION: UNRAVELING THE IMPACT OF SERVICESCAPE ELEMENTS ON GUEST EXPERIENCE Adi, Ida Ayu Sri Puspa; Sekarti, Ni Ketut; Sulistyawati, Ni Ketut Sri; Pastini, Ni Wayan; Mareni, Ni Ketut
JURNAL KEPARIWISATAAN Vol 24 No 1 (2025): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v24i1.1424

Abstract

This study attempts to investigate the impact of servicescape—which includes ambient conditions (X1), spatial layout and functioning (X2), and artifacts, signs, and symbols (X3)—on guest satisfaction (Y) at Bali's five-star hotels. With 91 research participants who had stayed in five-star hotels in Bali, a multiple linear test was the statistical test technique employed. The study's findings demonstrate that ambient factors, which provide a comfortable environment for patrons, have a favorable and substantial impact on customer satisfaction. However, there was no discernible impact on spatial arrangement or functioning. This might be because different customers have different tastes when it comes to certain aspects of space layout and functionality. Signs, symbols, and artifacts have a positive and substantial influence, particularly in relation to the distinctiveness of Balinese architecture, according to another intriguing conclusion. The results of this study have practical consequences for hotel management, including ways to retain and develop artistic and cultural components in physical design, take into account the diversity of preferences for spatial arrangement and functioning, and increase the quality of ambient circumstances. In a market where there is competition, this might boost the hotel's brand image and maximize client happiness.

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