cover
Contact Name
Humiras Hardi Purba
Contact Email
humiras.hardi@mercubuana.ac.id
Phone
+623193 5454
Journal Mail Official
ijiem@mercubuana.ac.id
Editorial Address
IJIEM - Indonesian Journal of Industrial Engineering & Management Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana Kampus Menteng - Gedung Tedja Buana, Floor 4th Jl. Menteng Raya No. 29 Jakarta Pusat- Indonesia Tlp.: +62 21 31935454 Fax: +62 21 31934474
Location
Kota adm. jakarta barat,
Dki jakarta
INDONESIA
Indonesian Journal of Industrial Engineering & Management
ISSN : 26147327     EISSN : 27459063     DOI : https://dx.doi.org/10.22441/ijiem
The journal aims to advance the theoretical and applied knowledge of this rapidly evolving field, with a special focus on industrial engineering and management, organisation of production processes, management of production knowledge, computer integrated management of production flow, enterprise effectiveness, maintainability and sustainable manufacturing, productivity and organisation, forecasting, modelling and simulation, decision making systems, project management, innovation management and technology transfer, quality engineering and safety at work, supply chain optimization. Indonesian Journal of Industrial Engineering & Management is published under the auspices of Universitas Mercu Buana. The main purpose of Indonesian Journal of Industrial Engineering & Management is to publish the results of cutting-edge research advancing the concepts, theories and implementation of novel solutions in modern manufacturing and services. Papers presenting original research results related to industrial engineering and management education are also welcomed.
Articles 199 Documents
Revolutionizing Success: Unleashing the Power of Sustainability Balanced Scorecard for Optimal Performance in Transportation Services Raisuli, Raga Bumi; Amrina, Uly
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 3: October 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i3.25027

Abstract

This study aimed to understand and analyze the performance measurement system within transportation service companies, focusing on the Sustainability Balanced Scorecard approach. Specifically, it outlined a process for developing a performance measurement strategy for PT Maju Logistik Transportindo, utilizing the Sustainability Balanced Scorecard (SBSC) and Analytical Hierarchy Process (AHP) methodologies. The research revealed prevalent issues often overlooked in transportation service companies during their internal assessments. Previously, PT Maju Logistik Transportindo's performance assessment primarily centered on financial aspects, neglecting a comprehensive evaluation. The Sustainability BSC method employed at the company expanded the evaluation to encompass four balanced scorecard perspectives—financial, customer, internal business, growth and learning—incorporating additional environmental and social viewpoints. This quantitative descriptive research employed survey methods, utilizing interviews and questionnaires for primary data collection. The process involved developing indicators grouped into the five perspectives of the Sustainability Balanced Scorecard to design performance measurements. The Analysis Hierarchy Process (AHP) was used to assign weights and priorities to each perspective. The result of measuring the performance of PT Maju Logistik Transportindo using BSC Sustainability is 91% which means it is very healthy if based on performance criteria.
Inventory Planning and Control on Packaging Raw Materials in the Bottled Drinking Water Business (AMDK) PT XYZ Samarinda City Wahyudi, Muhammad; Wahyuda, Wahyuda; Sitania, Farida Djumiati
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 3: October 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i3.23691

Abstract

The production of bottled drinking water (AMDK) has growth of 10.4% from 2010 to 2019. One of the AMDK companies located in Samarinda City is PT XYZ. The produced product is water packaged in 220 ml glass containers. The raw materials for the 220 ml water packaging product include cups, cup lids, straws, cardboard boxes, and cardboard dividers. The AMDK business operated by PT XYZ has only been in operation since 2021, and there is currently no inventory planning and control for the raw materials used in the packaging of the 220 ml AMDK product. This has resulted in a lack of packaging raw material inventory, thus hindering the AMDK production process in the company. Based on this issue, this research is conducted to plan and control the inventory of 220 ml water packaging raw materials at PT XYZ, in order to optimize inventory costs and meet consumer demand for AMDK. Inventory planning and control are carried out using the Material Requirement Planning (MRP) method, and the method used to determine the lot size is the Economic Order Quantity (EOQ) method with shipping capacity constraints. Based on the data processing conducted, the optimal order quantities using the EOQ method with shipping capacity constraints for each packaging raw material are 15.000 pieces for cardboard and cardboard dividers with an inventory cost of IDR 267.112.900. 1.500.000 pieces for straws with an inventory cost of IDR 46.831.630. 540.000 pieces for cups with an inventory cost of IDR 232.026.718. 150 rolls for cup lids with an inventory cost of IDR 87.125.910. The total inventory cost for packaging raw materials for 220 ml AMDK cups is IDR 633.097.158. 
The Role of Service Quality, Price, and Product Quality in Influencing Purchase Decision at Café with Classic Atmosphere in Kampung Heritage Karnawati, Tin Agustina
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 3: October 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i3.28672

Abstract

The developing businesses of cafe and restaurant are recently employing various certain concepts or themes, including the concept of a cafe with classic atmosphere. This is inseparable from the emergence of similar business competition, thus an applicable marketing strategy is needed to understand the consumer’s behavior. Cafes with classic atmospheres, as one of the coffee shop-based cafes located in a Kampung Heritage area with a fairly dense environment, limited parking space, and competition with similar cafes, are business challenges to survive. The purpose of this study is to determine the relationship between variables that influence purchase decisions. Research variables include service quality (X1), price (X2), and product quality (X3) as independent variables and purchase decisions (Y) as dependent variables, and each variable will be measured by indicators. The type of research uses a causal research design with a quantitative approach and primary data is obtained from 100 respondents using Accidental Sampling techniques. The data analysis method uses the Structural Equation Modeling-Partial Least Square (SEM-PLS) method. The research results show that service quality, price, and product quality partially have a positive and significant effect on purchase decisions.
Analysis of Industry Needs for Indonesian Vocational Education Services Using the EduQual-IPA Method Gofur, Muhamad; Hasibuan, Sawarni
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 3: October 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i3.25318

Abstract

The Indonesia's Open Unemployment Rate (TPT) is 5.45% or reached 7.99 million people as of February 2023. Therefore, government support and continuous improvement of the training-based curriculum system are needed. Link and match between Indonesian vocational education and the industrial world needs to be built so that Indonesian vocational graduates are significantly absorbed by the industry. The Indonesian vocational education curriculum needs to be developed together by involving the Business and Industrial World with a vision of implementation based on needs. The purpose of this research is to find out the educational service variables in Indonesian vocational learning needed by the industrial world. So that it can be used as a reference for vocational education in improving service quality. The results of research using EDUQUAL-IPA integration show that there are four priority variables that are the focus of improvement, namely; learning outcomes 1 (ability to use the latest technology), learning outcomes 2 (practical orientation in education), Physical facilities 8 (effective classroom management) and academics 4 (channeling the interests and talents of graduates).
Marketing Strategy Analysis to Increase Income Using SWOT and Analytical Hierarchy Process (AHP) (Case Study: Sablon Dzain Art) Fadillah, J.J.Z Hariadi; Tosungku, La Ode Ahmad Safar; Pawitra, Theresia Amelia
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 6, No 1: February 2025
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v6i1.26449

Abstract

Dzain Art is a business that offers  clothing screen printing services. The development of Dzain Art's business has not been optimal due to its relatively small income. The marketing strategies employed have not been optimal in attracting the market's interest in using clothing printing services. The right marketing strategy will influence potential customers to use the offered clothing printing services, which will have a positive impact on the business's development. Designing a marketing strategy using the SWOT method to formulate strategies that can be applied in marketing clothing printing and the Analytical Hierarchy Process (AHP) method to prioritize the best marketing strategies for Dzain Art. Score of the Internal Factor Evaluation (IFE) Matrix is 3.0118 and the score of the External Factor Evaluation (EFE) Matrix is 2.6765. Dzain Art's position based on the IE Matrix is in Quadrant IV, which indicates that the clothing printing business is in the Growth and Build condition. In Growth and Build position, Dzain Art is suitable for implementing intensive and integrative strategies. The formulation of marketing strategies on the SWOT Matrix produces nine marketing strategies that can be implemented to market clothing printing. The priority order of marketing strategies that Dzain Art can apply in marketing clothing screen printing using the Analytical Hierarchy Process (AHP) method is increasing and expanding collaboration with institutions or communities in providing uniform clothing,second priority is enhancing promotion through social media, and third priority is utilizing digital printing production equipment.
The Importance of Halal Labeling in Consumer Food and Beverage Purchasing Decisions Based on Demographic Factors: A Case Study of Minimarket Consumers in Palembang City Wahyudi, Bayu; Yasmin, Yasmin; Putri, Anindita Rahmalia; Aziz, Zakaria Nur; Andrean, Ari
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 6, No 1: February 2025
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v6i1.31482

Abstract

This study aims to explore the significance of halal labeling in food and beverage purchasing decisions at minimarkets in Palembang, Indonesia, with a particular focus on the factors influencing Muslim consumers' choices. The research employed a descriptive survey design, utilizing an online questionnaire to collect data from 155 respondents over a one-month period. Demographic information, including age, gender, educational level, and religion, was gathered alongside questions about the prioritization of halal labels in purchasing decisions. Descriptive statistical analysis was used to process the data. The findings reveal that the halal label is the most influential factor in consumers' purchasing decisions, followed by price and taste. Gender did not significantly affect the prioritization of the halal label, while age and educational level showed variations in preference, with younger and less-educated respondents placing more emphasis on halal certification. The study highlights the dominant role of religious beliefs in shaping purchasing behavior, particularly among Muslim consumers. The research has implications for marketers and retailers, emphasizing the importance of halal certification in product offerings, especially in regions with a predominantly Muslim population. However, the study's limitations include its reliance on a non-probability sampling method and a homogenous respondent pool, which may not fully represent the broader population's preferences.
Analysis of Fast Food Brand Preferences using Eye Tracking and Human Information Processing Model Murni, Indah Puspa; Irfadinata, Tata; Wijayanto, Titis
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 6, No 1: February 2025
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v6i1.27664

Abstract

Fast food is the most favored food among various age groups, from children to the elderly. There are several well-known fast food brands, such as McDonald's (MCD) and Kentucky Fried Chicken (KFC). Both brands compete in innovating and promoting their products to reach a wide target market and continuously strive to improve the quality of their products. Improved product quality is often achieved through interactions between businesses and consumers via digital marketing. Digital marketing is a medium that can accurately represent consumer needs. One of the methods used in digital marketing is through posters. This is necessary to understand consumers' desires through the thinking process when receiving information from the posters provided. This study involved 20 respondent with an average age of 30.45 ± 8.7 years. These respondent were asked to undergo two data collection processes: eye tracking through a gaze recorder website and questionnaire filling through a provided Google Form. The aim of this research is to determine the fast food brand preferences chosen by respondent based on the information obtained using Eye Tracking and the Human Information Processing Model. The results of this study indicate differences in the outcomes of the dwell time results for each age factor and time spent in AOI did not exhibit significant differences among respondent.
Hazard Risk Assessment in Post Weld Heat Treatment Process Using the Fine-Kinney Method Sianturi, Gabriel; Fiatno, Aris; Henny, Henny; Syafei, M.Yani; Hakim, M.Difa Aldira
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 6, No 1: February 2025
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v6i1.26055

Abstract

Hazards in the workplace are sources that have the potential to cause work accidents that can harm workers, therefore it is important to carry out a hazard risk assessment as an effort to eliminate or reduce the risk of hazards in the workplace to protect workers. The purpose of this study is to asses the risk of hazards of Post Weld Heat Treatment (PWHT) process for pipes in a manufacturing company through identification of potential hazards, risks analysis and evaluation to determine control measures. Hazards identification in the PWHT work revealed there are 34 hazards that have the potential to cause work accidents. Hazard risk analysis using Fine-Kinney method shows the hazard risk levels in the PWHT work is from low to high, with a low level risk percentage of 23.5%, a possible risk level of 20.6%, a substantial risk level of 47.1% and a high risk level of 8.8%. The proposed control measures for eliminating or reducing the risk of hazard in each task is carried out by hierarchy of controls through the elimination, substitution, engineering controls, administrative controls and personal protective equipment.
Application of Material Requirement Planning in Bracket Chamber Production: A Case Study of Automotive Component Company Imansuri, Febriza; Ikhsanjani, Abdul Malik; Sumasto, Fredy; Dendra, Feby Gusti; Suroso, Finna; Rozi, Muhammad Fahrul
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 6, No 1: February 2025
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v6i1.26305

Abstract

This research was conducted to plan material needs and control the production capacity of bracket chambers at an automotive component company. The problems found were company excessively procures raw materials and unbalanced machine capacity in producing bracket chamber products. This research uses stages of the material requirements planning method, including calculating Rough Cut Capacity Planning (RCCP), Material Requirement Planning (MRP), and Capacity Requirement Planning (CRP). Implementing a MRP system enables organisations to accurately ascertain the specific kind, quantity, and timing of materials required for the production process. At the RCCP stage, capacity calculations are carried out on the CNC machine, press 1 and press 2 to find out whether the capacity of each machine can meet the company's MPS. MRP calculations are carried out to determine the optimal raw material ordering schedule using three lot sizing methods, namely Lot For Lot, Economic Order Quantity, and Period Order Quantity. At the CRP stage, each machine's capacity availability report will be made to meet bracket chamber production needs. The results of this research using RCCP and CRP analysis show that press 1 and press 2 have an unbalanced load between availability and actual demand, so it is recommended that these machines can also be used for other production so that the machines are not idle. Material requirements planning should use the Lot For Lot technique because it produces the minimum total inventory costs, namely IDR 12,710,751, with a material ordering frequency of 12 times in 1 year. 
Case Study of 250 ML Glass Drinking Water Product Defects with Lean Six Sigma and FMEA Rosyidi, Moh Ririn; Izzah, Nailul; Narto, Narto
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 6, No 1: February 2025
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v6i1.27540

Abstract

The quality of this product/service is critical because it is a component of consumer needs that provides an assessment of the product that has been purchased; consumers will buy the product again if the quality matches existing specifications; and consumers will indirectly recommend it to other consumers who will purchase it. The same product of established quality. Clue for business actors: product/service quality is essential for a company's survival; ongoing quality improvement measures in response to competition that can match product quality; and minimizing faults in the manufacturing process. PT. XYZ, the findings of this study will help to reduce waste (defects) by recognizing, understanding, and managing the quality of drinking water glass products in a measured and systematic way. The results show that there is a lot of waste that occurs in product faults (27), and it can be noted that activities have a VA value of 11%, NNV 64%, NVA 11%, and a sigma value of 3, dpmo 12,256 in 250ml bottled glass drinking water goods. There is a need for repairs and control, material inspection prior to the process, regular operator training, warning operators not to make mistakes, replacing or replacing machine units that are no longer suitable, and providing clearer work procedures to resolve defects and waste problems.