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Journal of Research in Social Science and Humanities
Published by UK Institute
ISSN : 28093356     EISSN : 28073916     DOI : http://doi.org/10.47679/jrssh.v1i2.12
Core Subject : Religion, Economy, Humanities, Science, Education, Art, Social,
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other
Journal Research of social science and Humanities is a peer-reviewed, international, and intercultural journal. It promotes interdisciplinary research with a primary focus on original research or reviews in humanities and social sciences. Articles are welcome in the following seven sections: Education and Assessment, English Language & Literature, Media & Journalism, Politics & Governance, Psychology, Sociology, and Economics & Commerce. Journal audiences are learned readers, researchers, policymakers, administrators, and educational organizations.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 287 Documents
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Revitalization of Social Capital, Supply-Demand & Food Supply Chain as Strategic Assets in Entrepreneurial Development in Border Areas Usman, Usman; Jewarut, Siprianus; Siokalang, Maria; Hapsari, Veneranda Rini; Kusnanto, Kusnanto
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i2.377

Abstract

Bengkayang as a border area often faces structural challenges in various sectors of economic development and infrastructure, especially in the food entrepreneurship sector. This research aims to analyze the role and revitalization of social capital as  a strategic asset in developing food entrepreneurship in border areas. However, the potential of local entrepreneurship can be developed through the revitalization of social capital, the optimization of supply-demand mechanisms, and the strengthening of the food supply chain. This research aims to examine how these three elements can synergize as strategic assets in encouraging entrepreneurial growth in border areas, especially in Bengkayang Regency, West Kalimantan. The research method uses a qualitative approach with case studies and data collection techniques through in-depth interviews, participatory observation, and document analysis. The results of the study show that the revitalization of social capital can increase access to market information, facilitate collaboration between business actors, and strengthen local institutions. The conclusion of this study confirms that the integration between social capital and an adaptive food supply chain system is able to create a sustainable entrepreneurial ecosystem in border areas.
The Role of Sustainability Reports in Building Stakeholder Trust: A Case Study of Bank Artha Graha Internasional Rifkinnanda Sukma Putra, Ryan Rajasa Pratama; Arsjah, Regina Jansen
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i2.342

Abstract

This research analyzes the role of sustainability reports in strengthening relationships with stakeholders, with a case study of Bank Artha Graha Internasional. Using a qualitative approach and case study method, the study involved in-depth interviews with management, employees, customers, and regulators (three individuals from each group, totaling 12 people), and document analysis, including Bank Artha Graha Internasional's sustainability report. The findings indicate that sustainability reports serve as a strategic communication tool that not only enhances corporate transparency but also strengthens stakeholder trust. Bank Artha Graha Internasional utilizes these reports to showcase their sustainability initiatives, such as Corporate Social Responsibility (CSR) programs and green financing, which directly contribute to improving the company's positive image among stakeholders. The results also show that stakeholders, particularly investors and regulators, consider sustainability reports an important indicator in their decision-making processes. The study concludes that sustainability reports play a significant role in building closer relationships with stakeholders through increased transparency, accountability, and corporate communication. Furthermore, a well-prepared sustainability report can strengthen the company's legitimacy in society and provide a long-term competitive advantage.
The Effectiveness Of The Regional Head Election (Pilkada) Implementation In Bengkulu City Lorita, Evi; Sariningsih, Marida; Sintia, Nopa
Journal of Research in Social Science and Humanities Vol 1, No 2 (2021)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v1i2.290

Abstract

This study aims to analyze the effectiveness of the performance of the Secretariat staff of the Bengkulu City General Election Commission (KPU) in the implementation of the 2018 Regional Head Election (Pilkada). A descriptive qualitative method was used, with data collected through in-depth interviews, observations, and documentation. The research focused on five effectiveness indicators according to Hasibuan: job performance, responsibility, discipline, honesty, and teamwork. The findings indicate that KPU Secretariat staff carried out their duties in alignment with these indicators, although several technical challenges were encountered. The election schedule was implemented according to the planned timeline, and inter-staff cooperation was notably high. Therefore, the staff's performance is categorized as effective and contributed significantly to the successful execution of the Pilkada in Bengkulu City. This study contributes to a deeper understanding of the importance of professionalism and accountability among election administrators as a foundation for local democratic governance.
ANALYSIS OF CRIMINAL LIABILITY OF PERPETRATORS OF ELECTION CRIME VOTE MANIPULATION (Decision Number: 120/Pid.Sus/2024/PN Kot) Hikmah, Kholifah Nuzulul; Siswanto, Heni; Dewi, Erna
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i2.320

Abstract

This study specifically examines the manipulation of election recapitulation documents by election officials in Tanggamus Regency (Decision No. 120/Pid.Sus/2024/PN Kot). This case violates fundamental principles of election administration, highlighting the need for strict law enforcement. The research uses a normative juridical approach, focusing on statutory regulations, legal doctrines, and court decisions. Primary data include relevant laws such as the 1945 Constitution, Election Law No. 7 of 2017, and the Criminal Code, while secondary data comprise court rulings and related literature. Data were collected through document analysis and processed using the Miles, Huberman, and Saldana model. The study concludes that criminal law enforcement is essential to uphold justice, protect human dignity, and ensure compliance with election laws. The manipulated votes meet the elements of a criminal offense, with the defendants deliberately violating election regulations by altering official vote recapitulation records. The court imposed penalties, including imprisonment and fines, emphasizing no justification or excuse for the offenses. Thus, vote manipulation is a serious crime requiring firm sanctions to deter violations, maintain electoral justice, and guarantee legal certainty in election administration.
Implications Of The Omnibus Law On The Dual Role: Social Risks For Women In The Balinese Tourism Industry Shantika, Budi; Wijayanti, Astuti
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.306

Abstract

This research aims to identify the impact of the implementation of the Omnibus Law (UU Cipta Kerja) on the position of women in the tourism sector in Bali, focusing on the social and cultural risks faced by female workers due to changes in labor policies. This study explores the role conflicts between traditional duties and job demands arising from labor deregulation. Using a qualitative methodology approach, data were collected through a literature review, document analysis of legal texts, academic articles, government reports, and news articles. The data were then analyzed using content analysis to identify key themes, such as the dual burden faced by women, social tensions, and the impact of policy changes on the well-being of female workers in Bali's tourism sector. The findings reveal that the implementation of the Omnibus Law worsens the social and economic conditions of female workers in the tourism sector by removing key labor protections such as menstrual leave and maternity leave. Challenges, such as the lack of gender-sensitive policies and cultural considerations continue to hinder the full potential of these workers. The study concludes that the Omnibus Law negatively impacts women's well-being, highlighting the need for labor policy reforms that are more inclusive of gender and culture to reduce inequalities and better support Balinese women in balancing their professional and traditional roles. Recommendations for future policy changes include implementing protections for female workers, ensuring cultural sensitivity, and providing better support systems for women in the workforce.
The Effectiveness of QRIS in Non-Cash Transactions: Perceptions of Sixth-Semester Management Students at Asahan University in 2025 Mawarsi, Dila; Ananda, Della; Alsyadea, Alsyadea; Samudra, Agung Rivaldi; Dailami, Dailami; Hayati, Nurun Nazmi
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.374

Abstract

This study aims to analyse the effectiveness of using QRIS among Asahan University students, focusing on aspects of convenience, security, efficiency, and student acceptance of digital payment systems. This research uses a descriptive quantitative approach with a survey method, where data is collected through distributing questionnaires to students as respondents. The results showed that the majority of Asahan University students have used QRIS in their daily transaction activities, and generally gave positive responses to its use. Asahan University students stated that QRIS made non-cash transactions easier, and felt satisfied using it. In addition, students stated that QRIS helps reduce the risk of carrying cash, and consider this system efficient and in accordance with the needs of the times. QRIS is also considered to support a cashless lifestyle by Asahan University students. Nevertheless, there are challenges in the form of technical obstacles such as internet networks and limited understanding of some users. In addition, there are still some students who feel more comfortable using cash. Overall, this study concludes that QRIS is quite effectively used by Asahan University students as a practical, safe, and efficient digital payment tool. The findings also show that QRIS has great potential in strengthening digital financial literacy among the younger generation and encouraging the creation of a culture of non- cash transactions in the campus environmentKeywords: QRIS, Non-Cash Transactions, Effectiveness, digital payment system, Student Perception.
Employee Performance In The Regional Office Of The National Land Agency Of Bengkulu Province Imanda, Antonio; Yusuarsono, Yusuarsono; Sapruzi, Gaul
Journal of Research in Social Science and Humanities Vol 2, No 1 (2022)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v2i1.295

Abstract

This study aims to evaluate employee competencies and their impact on performance at the Regional Office of the National Land Agency of Bengkulu Province. A descriptive qualitative approach was employed, with data collected through observations, structured interviews, and documentation, and analyzed using the Miles and Huberman interactive model. The results indicate that the five indicators of competency—motivation, character, self-concept, knowledge, and skills—have been fulfilled and significantly contribute to employee performance. Employees demonstrate high work motivation, professional character, positive self-concept, strong technical knowledge, and relevant administrative and technical skills. The limitation of this study lies in its narrow scope, focusing on a single regional agency with a limited number of informants. This research contributes to the development of human resource management policies in the public sector, especially in designing competency-based training programs and holistic performance evaluation systems.
Risk-Based Budgeting in Non-Profit Organization (A Case Study at Rumah Amal Salman) Zuliansyah, Afifah Shafari; Sudrajad, Oktofa Yudha
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i2.358

Abstract

This study aims to propose a risk-based budgeting framework for non-profit organizations, particularly zakat institutions, with a case study at Rumah Amal Salman (RAS). This study was conducted because there is no integration between risk management and the budgeting process. As a result, risk management is only administrative in nature, and the programs developed do not consider the uncertainties that may occur systematically. The method used in this study is a qualitative approach combined with financial and budget analysis. Data was collected through various documents such as financial reports, work plan and budget documents (RKA), internal risk analysis documents, and through unstructured interviews with a key internal informant of the institution. Data was analyzed through two approaches, such as financial analysis and risk analysis. Financial analysis was conducted through financial ratio analysis and trend analysis. Risk data was analyzed through a risk management process adapted from elements of ISO 31000. This process yielded several findings. First, most of the risks were found in the Program and Marketing Department. In terms of risk categories, the majority were compliance, strategic, and operational risks. Second, the results of mapping risk mitigation action into program proposals indicate that RAS needs to prioritize programs focused on system and database development. This finding aligns with the results of the analysis from the opposite direction, where identified risks are mapped into budgeted programs. This demonstrates the consistency of the need to strengthen digital systems as a strategic step in risk control. Finally, this study generates a risk-based budgeting framework and workflow that can be implemented as a standard operating procedure (SOP) or budget planning flowchart. In general, the proposed budget planning process flow is similar to the existing one. Previously, the process began with the establishment and targeting of budget allocations. Now, two additional processes have been added before that, running in parallel, such as reviewing previous financial performance and reviewing, updating, and establishing risk profiles.
THE EFFECT OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER LOYALTY AT CV. ANUGRAH JAYA ABADI Sugiono, Sugiono; Dede, Dede; Aliyah, Hikmatul; Ernetus, Krismawan
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.385

Abstract

The purpose of this study is to understand the impact of product and service quality on customer loyalty at CV Anugrah Jaya Abadi in Bandar Lampung. Latar belakang penelitian ini was based on the importance of maintaining customer loyalty in a robust business environment. Good product quality and customer service that is always helpful are the two main factors that encourage customers to continuously buy products and recommend businesses to others.The research methodology that is being used is a quantitative approach using survey data. Data is collected through questionnaires given to 100 CV Anugrah Jaya Abadi respondents. Analisis data dilakukan dengan using regresi linier berganda untuk menguji pengaruh simultan dan parsial antara variabel independen (kualitas product dan kualitas pelayanan) terhadap variabel dependen (loyalitas pelanggan). The study's findings indicate that product and service quality simultaneously have a significant impact on customer loyalty. For example, when it comes to fostering customer loyalty, product quality has a greater impact than service quality. This highlights how important it is for businesses to continuously monitor and improve their product quality while providing customers with first-rate service.Therefore, it is hoped that CV Anugrah Jaya Abadi will be able to be used as a guide in developing strategies to improve product quality and customer loyalty in a comprehensive manner. 
The Role of Ai In UMKM: How Artificial Intelligence Helps UMKM Survive And Thrive In The Digital Era In Medan City Annas, Muhammad Faishal; Surya, Elfitra Desy
Journal of Research in Social Science and Humanities Vol 5, No 3 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i3.386

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are the backbone of Indonesia’s economy, yet face major challenges in digital transformation, particularly in adopting emerging technologies. This study aims to analyze how artificial intelligence (AI) adoption contributes to digital transformation and competitive advantage among MSMEs in Medan City. A quantitative approach was employed, involving 154 MSME respondents. The key variables examined include Diffusion of Innovation, Technology-Organization-Environment (TOE), Digital Transformation, and Competitive Advantage using SEM-PLS. The results indicate that both Diffusion of Innovation and TOE significantly influence Digital Transformation and Competitive Advantage. Moreover, Digital Transformation significantly mediates the effects of both independent variables on competitive advantage. This study highlights the critical role of digital readiness, organizational support, and AI integration in fostering sustainable competitiveness among MSMEs in the digital era.

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