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Achmad Daengs GS
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Universitas 45 Surabaya Jl Mayjend Sungkono 106 Surabaya, info@univ45sby.ac.id, (031) 56112 14; (031) 563 39 05
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INDONESIA
Journal of Management and Creative Business
Published by Universitas 45 Surabaya
ISSN : 29620856     EISSN : 29621119     DOI : 10.30640
Core Subject : Science,
Decision Sciences, Operations Research & Management
Promote the results of recent research on management and or informatics. Publish only research on management (such as information management, marketing management, financial management, management of resources, operation/production, business management, etc.)
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 244 Documents
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Pembatasan Kebijakan Ekspor Batu Bara Bagi Perekonomian Indonesia Angela Vidya Octaviani; Azra Nabila; Fahmy Mayadi; Muhammad Zein Saleh
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3538

Abstract

This research aims to analyze the impact of the Indonesian government’s coal export restrictions on the national economy, particularly focusing on the effects on trade, industry, and energy supply. The export restrictions, which were implemented to prioritize domestic energy needs, aim to ensure sufficient coal supply for domestic power plants and support energy security. Data shows that despite Indonesia being one of the world's largest coal exporters, the restrictions have resulted in a significant decrease in export revenues, which could potentially reach up to USD 3 billion per month. Furthermore, the policy creates challenges for coal producers due to disruptions in cash flow and rising operational costs, such as demurrage charges. However, the restrictions also serve as a strategic move to reduce dependence on fossil fuels and encourage the development of the domestic coal processing industry. This research highlights the balance between maintaining economic growth through international trade and ensuring national energy sustainability. By managing these policies effectively, Indonesia can strengthen its position in the global coal market while supporting long-term energy resilience and sustainable economic growth.
Implementasi Strategi Pemasaran dalam Penjualan Produk untuk Meningkatkan Penjualan UMKM Yubyruby Food & Drink di Desa Balun Ijuk Excellen Mochtar Leo One; Adiva Alhaqoni; Elis Suganda; Bunga Lestari; Della Yofika; Ernita Agustin; Tiara Fitari
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3541

Abstract

Social media is an online platform designed to support social interaction among its users. By utilizing web-based technology, social media transforms traditional communication into a more dynamic interactive dialogue. Users not only act as recipients of information, but also as content producers, allowing them to share thoughts, experiences, and ideas in real-time. Digital marketing is the right solution for MSMEs to expand their marketing networks both domestically and internationally. However, the use of digital marketing by MSMEs is still very low.
Aspek Ekonomi dan Sosial Devi Tri Saputri Manik; Nurul Fazira Nasution; Siska Safitri
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3542

Abstract

This journal focuses on the interaction between economic conditions and social structures that influence the well-being of society, as well as the relationship between economic and social aspects and their impacts on communities. Socioeconomic components such as education, health, and employment are interconnected and affect the quality of life. The study identifies various issues that arise, including poverty, unemployment, and social inequality, all of which stem from injustices in the distribution of economic resources. The effects of these injustices can be observed in the rising unemployment rates and declining quality of life, which in turn affect the social and economic stability of communities. Additionally, economic barriers such as policy uncertainty, lack of infrastructure, and limited access to capital hinder economic growth. Many communities remain trapped in a cycle of poverty due to inadequate access to training and education. To promote economic growth and social welfare, the government must provide support through inclusive economic policies, social assistance programs, skills training, and investments in infrastructure. Effective solutions are expected to be found by understanding the relationship between economic and social aspects and the existing barriers.
Peran Pendidikan Anti-Korupsi di Lembaga Kepolisian dalam Membentuk Anggota Polri yang Bebas Korupsi Randywinata Randywinata
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3546

Abstract

Anti-corruption education within the police is a strategic step in forming members of the National Police who have integrity and are free from corrupt behavior. This research aims to explore the implementation of anti-corruption education in police agencies, as well as the factors that influence its effectiveness. In this context, anti-corruption education is expected to be an important tool in instilling the values ​​of integrity among members of the National Police. Through an interview method with Mr. Yudha from Ditlantas, this research found that effective anti-corruption education involves an experience-based approach and realistic training, which allows Polri members to understand the impact of acts of corruption through simulations and real case studies. This approach is in line with Kohlberg's theory of moral development, which emphasizes the importance of active learning in the development of ethical understanding. Apart from that, the involvement of superiors and co-workers in supporting anti-corruption education has also proven to be significant, considering that the work environment has an important role in strengthening the values ​​taught. Social environmental factors, culture and organizational structure in the police also contribute to the effectiveness of anti-corruption education. If corruption is considered accepted behavior in institutions, then education alone will not be enough to change members' behavior. This research recommends collaboration between National Police leadership, the work environment, and ongoing training programs to support anti-corruption education. With this holistic approach, it is hoped that anti-corruption education can be implemented in real terms, so that the National Police can produce members who have high integrity and reject all forms of corruption.
Eksplorasi Pengalaman Pelanggan dan Kualitas Pelayanan di Uragawa Coffee Bima Aji Putra; Daffaessa Firgie; Muhammad Raviandra Antares
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3547

Abstract

This study explores customer experience and service quality at Uragawa Coffee through a mixed-method approach with digital content analysis. The research aims to identify customer experience dimensions, analyze service gaps, and develop a contextual service quality conceptual model. Utilizing content analysis on 247 digital reviews from various platforms, the study reveals the complexity of customer interactions in contemporary coffee service ecosystems. Findings demonstrate that customer experiences transcend transactional aspects, involving symbolic constructions encompassing product quality, staff responsiveness, and space atmosphere. Millennial and Z generations demand personal, sustainable, and meaningful experiences. Uragawa Coffee successfully creates differentiation through menu innovation, flexible interior design, and empathetic interactions. The research offers managerial implications for developing responsive and adaptive service strategies.
Analisis Kualitas Pelayanan Penyedia Jasa GO-JEK dan Dampaknya terhadap Masyarakat Irgi Saeful Rizky; Ili Luhung; Andika Alexandro
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3555

Abstract

In today's rapidly advancing digital era, technological progress has significantly transformed various aspects of life within society. This shift has led people to prefer communication through social media and influenced transportation tools connected to digital platforms. Communication and transportation are directly related to societal activities. These two aspects are frequently utilized by individuals to simplify their tasks. Moreover, with the increasing sophistication of technology in the fields of transportation and communication, society has become increasingly dependent on these aspects. This phenomenon is a result of rapid technological advancements across various sectors, including communication and transportation. The development of technology in these areas has encouraged people to be more creative and innovative in leveraging these advancements to start new businesses, particularly those providing transportation services.
Upaya Pencegahan Tindak Pidana Fraud di Perusahaan Leony Cong; Zainudin Hasan
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3558

Abstract

Corruption within companies is a serious challenge that can undermine integrity, reputation, and organizational performance. This article explores strategic measures to prevent corruption in corporate environments. Prevention involves implementing clear anti-corruption policies, providing training and education for all employees, and establishing secure and anonymous reporting systems. Regular internal audits, financial transparency, and the application of good corporate governance principles form the foundation of these efforts. Additionally, strict and consistent sanctions, leadership integrity, and continuous risk assessment are discussed as proactive approaches to reduce the potential for corruption. Through a comprehensive strategy, companies can create a work environment free from corrupt practices, supporting sustainable and ethical business growth.
Studi Kualitatif: Praktik Manajemen Sumber Daya Manusia Terhadap Inovasi di Sektor Publik Kabupaten Gresik Muhammad Maulana Ardiansyah; Khoiril Chilmy; Muhammad Alkirom Wildan
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3559

Abstract

The purpose of this study is to examine the implementation of human resource management (HRM) practices that facilitate innovation in the public sector in a developing country. Qualitative method was engaged whereby a semi-structured interview was conducted to get the responses of two groups of employees which are top management and executive in two types of public organizations which are awarded and non-awarded. The collected data was later analyzed thematically. The results show that there are differences and similarities among the public agencies in terms of their implementation of HRM practices that facilitate innovation. Apparently, the awarded public agencies do follow HRM practices that really facilitate innovation such as local training, provide more types of rewards to their employees and set a higher minimum level of innovation in their performance evaluation. This research confines only 10 public agencies in Gresik. Future studies might want to include a larger sample size to make the findings more extensive. It also would be interesting to know different approaches in HRM implemented in the private organizations as well as to examine their influences on performance and other organizational factors. Good and fair HRM practices such as training, reward and performance appraisal practices that focus on innovation facilitate and produce more innovative employees and organization innovation. Thus, public managers should implement them to a higher extent.
Peran Media Sosial dalam Pengawasan dan Pencegahan Korupsi di Indonesia Jonathan Cahyadi
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3561

Abstract

This study examines the role of social media in monitoring and preventing corruption in Indonesia, an issue that has become a primary concern among the public and government. With the increasing number of social media users in the country, these platforms are expected to serve as effective tools in enhancing public participation in overseeing corrupt practices. The research explores various aspects, including how social media enables the community to report corruption cases, share information, and build collective awareness about the impact of corruption. Additionally, this study highlights the challenges faced in utilizing social media, such as unequal access, negative responses from authorities, and the phenomenon of information fragmentation that can hinder constructive dialogue among the public. Through a literature review approach, this research analyzes various relevant sources to provide in-depth insights into the impact and effectiveness of social media in preventing corruption. The findings of this study are expected to offer recommendations for maximizing the potential of social media as a tool to support transparency and public accountability in Indonesia. With a better understanding of the role of social media, it is hoped that both the public and government can collaborate more effectively in the fight against corruption, thereby creating a cleaner and more accountable environment for future generations.
Fintech Developments in Indonesia: A Critical Multiperspective Analysis Review Fitria Marisya; Marsinah Marsinah; Rolia Wahasusmiah
Journal of Management and Creative Business Vol. 3 No. 1 (2025): January : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v3i1.3599

Abstract

This research analyzes fintech development in Indonesia through a multi-perspective bibliometric approach that includes technology, regulation, economy, and social impact. Using scientific publication data from several leading databases, the study identified key trends, dominant keywords, and collaboration networks between researchers. The results show that technologies such as blockchain, big data, and artificial intelligence are the main drivers of fintech transformation. At the same time, adaptive regulation is needed to support innovation while protecting consumers. In addition, fintech has contributed significantly to financial inclusion, especially for people whom traditional banking services have not reached. However, challenges such as low digital financial literacy and lack of public trust must be overcome through integrated education and policies. The study offers strategic recommendations to strengthen an inclusive and sustainable fintech ecosystem. It opens up opportunities for further research on the long-term impact and adoption of new technologies in the fintech ecosystem in Indonesia.

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