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Journal of Publicness Studies
Published by Universitas Tadulako
ISSN : -     EISSN : 30474019     DOI : -
Core Subject : Social,
Social Sciences
Journal of Publicness Studies adalah publikasi ilmiah yang terbit setiap 4 kali dalam setahun yakni pada bulan Februari, Mei, Agustus, November. Jurnal ini menerima artikel yang relevan dengan isu-isu kepublikan seperti Kebijakan dan Manajemen Publik, Collaborative Governance, Desentralisasi.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 116 Documents
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Kualitas Pelayanan Kesehatan Rumah Sakit Buluye Napoa’e Moutong Di Desa Salumpengut Kecamatan Moutong Kabupaten Parigi Moutong Zikra, Mohamad; Nuraisyah; Firmansyah, Andi Maman
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/qxrxmg67

Abstract

The purpose of this study was to determine the Quality of Health Services at Buluye Napoa'e Moutong Hospital, Parigi Moutong Regency. This study used a qualitative descriptive method. Informants in this study numbered 7 people, and the determination of research informants used a purposive sampling technique. The types of data used were primary and secondary data. Data collection techniques used observation, interviews, documentation, and triangulation techniques. Based on the results of the study, it was concluded that the Quality of Health Services at Buluye Napoa'e Moutong Hospital, Parigi Moutong Regency, seen from the aspect of physical evidence (tangibles), there are still several deficiencies in the waiting room facilities and lighting that need improvement. Then from the aspect of reliability, it shows that the hospital has a reliable work system in providing medical services to patients. Then, seen from the aspect of responsiveness, it is not running optimally. This is caused by hospital employees who are still unable to complete the tasks of health services needed by the community. In addition, public service from the aspect of assurance shows that medical personnel are able to build a sense of security and patient trust through clear communication, courtesy, and good professional competence. Lastly, from the aspect of attention (empathy), it has been going well, because health workers show personal attention to patients, such as greeting them, asking about their condition, and providing emotional support.
Persepsi Pegawai Terhadap Praktik Penindasan Di Tempat Kerja: Kasus Dugaan Phk Sepihak Di Alfamart Gorontalo Dan Pengaruhnya Terhdap Etos Kerja Harold, Rudy
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/nvhmgq79

Abstract

This study aims to understand employees’ perceptions of workplace oppression in the case of alleged unilateral termination of employment (PHK) at Alfamart Gorontalo, and to analyze how such practices affect employee work ethic. The unilateral termination phenomenon reflects an imbalance of power relations between the company and its workers, creating suspicions of arbitrary actions that potentially suppress employees’ positions. This research employs a descriptive qualitative method with data collection techniques including observation, interviews, and documentation. Informants were selected using purposive sampling, focusing on employees who were considered relevantto the incident. Data analysis refers to the Interactive Model of Miles, Huberman, and Saldana, which consists of data collection, data condensation, data display, and conclusion drawing. The findings indicate that unilateral termination is perceived by employees as a form of structural oppression, as it was carried out without transparent communication, without providing the opportunity for self-defense, and resulted in psychological pressure and uncertainty among workers. The impact of such practices is reflected in decreased motivation and work ethic among employees who feel that their rights are not respected. This study highlights the importance of implementing principles of fairness, transparency, and labor protection to prevent the emergence of oppressive practices in the workplace.
The Social and Economic Impact of Shrimp Pond Development by PT. Esaputlii Prakarsa Utama on the Community in Lingadan Village, Dakopamean District, Toli-Toli Regency Aditya, Resky; Haris, Subhan; Ferianto, Fiki
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/5dte2s24

Abstract

This study aims to determine the impact of shrimp farming companies on society and the environment to achieve prosperity for the community and not damage the environment. Law Article 74 Number 40 of 2007 concerning limited liability companies regulates the obligation of social and environmental responsibility in Lingadan Village. This study uses Jeremy Nicholls' theory with three indicators, namely social impact, economic impact, environmental impact. The method used in this study is a qualitative approach with a descriptive type, which collects data through interviews with related parties, including company employees and local residents of Lingadan Village. The results of the study indicate that the existence of shrimp ponds provides economic benefits for some people through employment opportunities and increased income. Social conflict also arises due to inequality of benefits and access to resources. This study recommends the need for more sustainable pond management and more intensive socialization to the community in order to minimize negative impacts and increase benefits for all residents of Lingadan Village.
Manajemen Strategi Badan Narkotika Nasional Dalam Upaya Pencegahan Penyalahgunaan Narkoba Di Kabupaten Donggala Taufiq; Haris, Subhan; Labiro, Richard F.
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/nsjks215

Abstract

This study aims to examine the drug abuse prevention strategies implemented by the National Narcotics Agency of Donggala Regency (BNNK Donggala). The research method used is qualitative with a descriptive approach. To analyze BNNK Donggala’s strategies in preventing drug abuse, this study adopts Kooten’s theory, which consists of four strategic types: Organizational Strategy, Program Strategy, Resource Support Strategy, and Institutional Strategy. The types of data used include primary and secondary data, collected through observation, interviews, and documentation. The research findings show that the strategies implemented by BNNK Donggala are an extension of the national policies set by the central National Narcotics Agency (BNN), adapted to local conditions through mapping of drug-prone areas, community reports, surveys, and cross-sector coordination. The program targets are divided into two categories: individuals who have never used drugs and those who have tried or experimented with them. Prevention strategies for the first group are carried out through education and outreach, while the second group is approached through outpatient rehabilitation efforts. The main programs implemented include the Desa Bersinar (Drug-Free Village) Program, the Peer Teen Program (RTS), and the Anti-Drug Family Resilience Program. These programs emphasize community collaboration, the role of youth as agents of change, and the strengthening of family roles in early prevention. In addition, BNNK Donggala also conducts outreach through social media and direct field activities. For rehabilitation, outpatient services are provided through a clinic with procedures including interviews, screening, urine tests, and assessments. Clients with severe addiction are referred to the inpatient rehabilitation center in Makassar. Supporting strategies include human resource management, utilization of operational facilities, and institutional strengthening through cross-sectoral collaboration and the use of information technology, all of which contribute to the implementation of the program. In practice, BNNK Donggala adopts an integrated approach comprising preventive, repressive, and rehabilitative measures. Despite facing limitations in budget and personnel, synergy between the government, community, and stakeholders is a key factor in the success of the program.
Efektivitas Penanganan Orang Dengan Gangguan Jiwa Di Dinas Sosial Kota Palu Rifai, Mohamad; Munari; Salingkat, Syarif Permana
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/7rdqw107

Abstract

This study aims to evaluate the effectiveness of handling people with mental disorders (ODGJ) at the Social Service Office of Palu City. The focus of the research is directed at three indicators of effectiveness based on Richard M. Steers’ theory, namely: Goal Achievement, Integration, and Adaptation. This research uses a qualitative method with a descriptive approach. Data collection techniques were conducted through observation, interviews, and documentation. The results of the study show that the Palu City Social Service has made several efforts, such as outreach activities, provision of social rehabilitation services, and cross-sector collaboration. However, the effectiveness of handling ODGJ still faces several obstacles. In terms of Goal Achievement, there is a lack of facilities such as temporary shelters for ODGJ. Regarding Integration, cross-sector coordination has not yet been fully optimized. In the Adaptation aspect, follow-up programs such as monitoring and assistance for ODGJ after being discharged from psychiatric hospitals are still lacking. The conclusion of this study indicates that the effectiveness of handling people with mental disorders by the Social Service Office of Palu City is not yet fully optimal. It still requires improvements in facilities, inter-agency coordination, and post-treatment support, particularly in the aspects of Goal Achievement, Integration, and Adaptation, in order to optimize services and create a more inclusive environment.
Efektivitas Pelayanan  Program Kartu Identitas Anak  Di Dinas Kependudukan Dan Pencatatan Sipil Kota Palu Rustam, Anisa Amalia; Rivai, Abdul; Mukarramah
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/80mwwj59

Abstract

Effectiveness of the Child Identity Card Program Services at the Population and Civil Registration Office of Palu City. This research aims to determine the effectiveness of the child identity card program services at the Population and Civil Registration Office of Palu City. The basis of this research uses qualitative research with a descriptive type. Data collection techniques were conducted through observation, interviews, and documentation. The data used in this study is based on the theory of effectiveness by Richard M. Steers (1985), which includes three indicators: goal achievement, integration, and adaptation. The results of this study indicate that in the goal achievement indicator, the annual target has been reached at 60%, the services provided are quite good, and the procedures are easy to understand. However, there are still delays in issuance caused by inadequate facilities and infrastructure, as well as from the community providing incomplete required documents, which slows down the service and delays the issuance. In the integration indicator, it was found that communication among employees has been established quite well. However, the socialization to introduce this program to the community has not been widespread. In the adaptation indicator, it is assessed as quite good due to adequate facilities and infrastructure and well-organized service rooms. However, the network sometimes experiences disruptions during service, and the availability of printer ink and paper is not always sufficient for reprinting forms, which hinders the smoothness of services and the issuance of child identity cards at the Population and Civil Registration Office of Palu City
Implementasi Kebijakan Undang-Undang Perkawinan Di Kecamatan Balaesang Kabupaten Donggala Emiyanti; Rivai, Abdul; Farista, Gita
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/ghxaem79

Abstract

This research aims to explore how the implementation of the Marriage Law policy, particularly regarding the minimum age for marriage as stipulated in Law Number 16 of 2019, in Balaesang Sub-District. The study employs George Edward III’s policy implementation model, which includes four aspects: Communication, resources, disposition, and bureaucratic structure.This study uses A qualitative method with a descriptive approach. Informants were selected using Purposive, totaling seven individuals. The types of data used are primary and Secondary data. Data collection techniques included interviews, documentation, And observation.The research findings indicate that the implementation of the minimum Marriage age policy at the KUA of Balaesang has been carried out in accordance With procedures, but it still faces several challenges. Communication related to The dissemination of policy to the community remains uneven, resulting in low Public legal awareness and understanding. The availability of resources is still Limited and inadequate. The disposition of the implementers is relatively good. However, the effectiveness of the bureaucratic structure is still influenced by the Lack of coordination with external parties. Therefore, there is a need to enhance Equal dissemination, strengthen resource capacity, and improve inter-agency Coordination to realize optimal policy implementation in preventing underage Marriage in Balaesang Sub-District
Efektivitas Peraturan Daerah Nomor 3 Tahun 2022 Tentang Larangan Berjualan Di Trotoar Taman Raja Tombolotutu Kecamatan Tinombo Kabupaten Parigi Moutong Riska, Melan; Tahili, Mashuri H.; Moh. Royfandi
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/xc1fm804

Abstract

This study aims to determine the extent to which the local regulation is effective in creating public order, especially in the Raja Tombolotutu park area, Tinombo District, Parigi Moutong Regency. The research method used is a qualitative approach with descriptive research type. Data collection techniques were conducted through interviews, observation, and documentation. This research uses the theory of measuring effectiveness from Richard M. Steers 1985 which consists of three indicators, namely goal achievement, integration, and adaptation. The results showed that the implementation of Local Regulation No. 3 Year 2022 on the prohibition of selling on sidewalks has not been effective. In the goal achievement indicator, there are still many traders who sell on the sidewalk because the location is strategic and crowded with buyers. On the integration indicator, coordination between agencies has not run optimally, limited to reporting without routine enforcement. While in the adaptation indicator, there is no concrete solution from the government for affected traders, and park management by related agencies has not been maximized.
Efektivitas Ombusdman Republik Indonesia Perwakilan Sulawesi Tengah  Dalam Pencegahan Maladministrasi Pelayanan Publik Triwijaya, Gilang; Tahili, Mashuri H.; Amijaya, Meldi
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/1af85q53

Abstract

This study aims to examine the effectiveness of the Ombudsman of the Republic of Indonesia, Central Sulawesi Representative, in handling reports of maladministration in public services. The research uses a descriptive qualitative approach and focuses on the effectiveness indicators proposed by Richard M. Steers, namely productivity, adaptability, job satisfaction, and resource achievement. Data was collected through interviews and documentation. Based on the findings, the productivity indicator is considered fairly good, as seen from the assistants' ability to analyze and follow up on reports adequately, both in terms of speed and accuracy. The informants in this study were selected based on their knowledge of the issues being investigated, including personnel from the Complaint Receipt and Verification Division (PVL), the Report Investigation Division (RIKSA), the Prevention Division, and members of the public who submitted complaints. In terms of adaptability, the performance is also considered good, as the institution has shown the ability to adjust well to changes, both in regulatory aspects and social dynamics. For job satisfaction, employees at the Ombudsman demonstrate a high level of enthusiasm and pride in contributing to the improvement of public service delivery. However, the achievement of performance targets has not been fully optimal, primarily due to a high workload and limited personnel. The findings regarding resource achievement indicate ineffectiveness, as the limited number of staff has resulted in delays in the report examination process, restricted monitoring coverage, and a high individual workload. This issue is a major factor affecting the overall effectiveness of the Ombudsman in carrying out its functions optimally.
Analisis Strategi Pemasaran Tetu Fresh Di Balai Kota Selatan Kota Palu Syabilla, Tiara Adita; Putri, Widya Mega; Fazira, Intan; Rosada, Sabania Amrina; Rachmad; Aqib
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/46h6wn22

Abstract

ABSTRACT This study aims to analyze the marketing strategy implemented by the Micro, Small, and Medium Enterprise (MSME) Tetu Fresh in South Balai Kota, Palu, Central Sulawesi. This traditional sweet food is very popular and easy to find in Palu City, especially during the month of Ramadan. The type of method used in this study is a qualitative research method by conducting direct and in-depth interviews and documentation with two informants: the owner and employee of Tetu Fresh, which operates on Jalan Balai Kota Selatan, Palu. The results show that Tetu's marketing strategy is carried out through word of mouth promotion, attendance at culinary events, promotions via WhatsApp, and short content on Instagram and TikTok, which have proven very helpful in developing the business and making it more known to many people. However, there are several challenges for this business owner, such as the need for raw materials that must be truly high quality and maintaining kitchen hygiene, because when cooking, customers directly see the process.

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