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Jurnal Ilmiah Manajemen Dan Kewirausahaan
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 28092406     EISSN : 28092392     DOI : 10.55606
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmiah Manajemen dan Kewirausahaan (JIMAK) : ISSN: 2809-2392 (cetak), ISSN: 2809-2392 (online) adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Sekolah Tinggi Ilmu Ekonomi Trianandra. Jurnal ini adalah jurnal studi ilmu manajemen, bisnis dan Kewirausahaan. Jurnal Ilmiah Manajemen dan Kewirausahaan diterbitkan 3 kali setahun: Januari, Mei dan September Adapun ruang lingkup Jurnal Ilmiah Manajemen dan Kewirausahaan (JIMAK) adalah: 1. Ilmu Manajemen 2. Ilmu ekonomi 3. Manajemen Pemasaran 4. Manajemen Sumber Daya Manusia 5. Manajemen Bisnis 6. Manajemen Informatika Terapan 7. Ekonomi Bisnis 8. Kewirausahaan
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 374 Documents
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Analisis Kualitas Pelayanan Berbasis Online dalam Pembuatan Kartu Kuning terhadap Kepuasan Masyarakat pada Dinas Koperasi UMKM Transmigrasi dan Tenaga Kerja Kabupaten Rokan Hulu Febi Puspita; Seprini Seprini; Andi Afrizal
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7897

Abstract

This study aims to analyze the quality of online-based services in the issuance of yellow cards and their effect on public satisfaction at the Office of Cooperatives, MSMEs, Transmigration, and Manpower of Rokan Hulu Regency. The study employed a quantitative approach using a survey method through questionnaires distributed to 100 respondents selected using random sampling. Data were collected through questionnaires and analyzed using SPSS (Statistical Product and Service Solutions). The test results demonstrated that the quality of online-based services had a positive and significant effect on public satisfaction. This indicates that the level of public satisfaction increases along with improvements in the quality of services provided. Public satisfaction was influenced by several service elements, including rapid responses, processing speed, and service transparency. Based on these findings, the recommendations include improving facilities and infrastructure that support online-based services so that the yellow card issuance process can be implemented more effectively and efficiently. The findings are expected to assist the Government of Rokan Hulu Regency in formulating and implementing stronger, more responsive, transparent, and community-oriented public service policies. Therefore, improving online service quality is important to ensure that public needs can be met effectively while creating a more satisfactory service experience for the community.
Analisis Kesehatan PT Bank Raya Indonesia Tbk menggunakan Metode RGEC Periode 2020-2024 Sesiliya Naibaho; Hadi Jauhari; Raras Risia Yogasnumurti
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7898

Abstract

This study aims to analyze the soundness level of PT Bank Raya Indonesia Tbk for the 2020-2024 period using the RGEC (Risk Profile, Good Corporate Governance, Earnings, and Capital) method. This research employed a quantitative descriptive approach using secondary data obtained from the company's annual reports, financial statements, and Good Corporate Governance (GCG) reports. The assessment was conducted based on Risk Profile (NPL and LDR), Good Corporate Governance (GCG), Earnings (ROA, ROE, NIM, and BOPO), and Capital (CAR) indicators. The results indicate that the Risk Profile was categorized as healthy, Good Corporate Governance was rated good, and the Capital aspect was classified as very healthy. In the Earnings aspect, the NIM ratio showed a very healthy condition, while ROA, ROE, and BOPO indicated that profitability and operational efficiency still require improvement. Overall, the composite RGEC assessment showed that the bank's soundness fluctuated during the research period, with ratings of fairly healthy in 2020, less healthy in 2021, healthy in 2022 and 2023, and fairly healthy in 2024. In conclusion, PT Bank Raya Indonesia Tbk demonstrated a generally sound financial condition, particularly in risk management, corporate governance, and capital adequacy. Nevertheless, improving profitability and operational efficiency remains essential to achieve better overall performance.
Pengaruh Etika Kerja Islam dan Disiplin Kerja Terhadap Produktivitas Karyawan Bagian Produksi PT Hatori Sejahtera Utama Arip Arip; Sugeng Riyanto; Suratminingsih Suratminingsih
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7902

Abstract

This study aims to analyze the influence of Islamic Work Ethics and Work Discipline on the Productivity of Employees of the Production Department of PT Hatori Sejahtera Utama. This study uses an associative quantitative approach with a saturated sampling technique involving the entire population of 35 production employees. Data processing and statistical analysis were carried out using multiple linear regression techniques through SPSS software version 25. The results of the study show that Islamic Work Ethics and Work Discipline simultaneously have a positive and significant effect on Employee Productivity. This is evidenced by the calculated F value of 19.819 > F of the table 3.295 and a significance value of 0.000 and has  an Adjusted R Square contribution  of 0.525 or 52.5%, while the remaining 47.5% is influenced by other variables outside the study. Partially, Islamic Work Ethics did not have a significant effect on Employee Productivity with a table T value of 0.240 < a table of 1.694 and a significance of 0.812. On the other hand, Work Discipline partially had a positive and significant effect on Employee Productivity with a calculated T value of 2.683 > T table 1.694 and a significance of 0.011. The findings of this study show that the enforcement of strict work discipline is a major factor in boosting physical productivity, while Islamic ethical values serve as the foundation of daily morals. This research is expected to contribute to company management in optimizing human resource management, especially in the production part.
Peran Talent Management dalam Mewujudkan Future Organization pada Industri Packaging di Era Robotisasi Andhini Winariyanti; marlin tina
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7910

Abstract

Robotization has fundamentally altered job structures in the packaging industry, requiring organizations to design more adaptive talent management strategies. This study analyzes the role of talent management in building a Future Organization within the packaging industry amid robotization, and further develops a proposed competency-based talent management scheme as a practical contribution. A qualitative approach with a single case study design was employed. Data were collected through in-depth interviews with eight participants comprising an HR manager, a production manager, quality control supervisors, and production operators, supported by field observation and a review of human resource policy documents. Data were analyzed using thematic analysis following the Braun and Clarke approach. Four major themes emerged: changes in job structure, the emergence of technical and non-technical skill gaps, talent management as a strategic response, and its contribution to organizational future readiness. Based on a synthesis of these findings, the study also develops a competency-based talent management scheme structured as a twelve-stage cycle with a twelve-month implementation roadmap. The study concludes that a Future Organization does not emerge automatically from technological investment, but depends on organizations' consistency in aligning technological transformation with measurable and sustained workforce readiness.
Pengaruh Kualitas Sumber Daya Manusia dan Motivasi Kerja terhadap Kinerja Pegawai di Distrik Navigasi Tipe A Kelas I Belawan Muhammad MD; Bakhtiar Bakhtiar; Zulkifli Siregar
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7912

Abstract

 Employee performance is one of the key factors determining an organization's success in achieving its objectives. Several factors are assumed to influence employee performance, including human resource quality and work motivation. This study aimed to analyze the effect of human resource quality and work motivation on employee performance at the Class I Type A Navigation District Office of Belawan. This research employed a quantitative approach using an associative research design. The population consisted of 151 employees, while the sample included 60 respondents selected through a stratified random sampling technique. Data were collected using questionnaires and analyzed through descriptive statistics and multiple linear regression with IBM SPSS Statistics version 26. The findings indicate that human resource quality has no significant effect on employee performance. Likewise, work motivation does not significantly affect employee performance. Simultaneously, human resource quality and work motivation also do not have a significant effect on employee performance. The coefficient of determination indicates that both independent variables explain only a small proportion of the variation in employee performance, suggesting that other factors play a more dominant role. Future studies are recommended to include additional variables such as leadership, organizational culture, work discipline, and work environment to develop a more comprehensive research model.
Evaluasi Tingkat Kepuasan Pengguna Jalan Tol Terkait Kinerja Call Center dan Unit Lapangan pada Astra Infra Toll Road Tangerang-Merak Fahmi Ramdani; Furtasan Ali Yusuf; Kenedi Kenedi
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7947

Abstract

PT Astra Infra Toll Road is one of the companies responsible for maintaining the Tangerang-Merak Toll Road and is required to provide excellent services to toll road users. User satisfaction is an important factor in evaluating service quality, as positive experiences can influence users’ responses toward the company. This study aims to analyze and describe the quality of toll road services and their impact on user satisfaction. The research employed a descriptive qualitative approach with data collected through in-depth interviews, direct observations at toll gates, and documentation studies. The informants consisted of toll road managers and toll road users. The results show that service quality dimensions, including officer responsiveness, road facility comfort, and driving safety, significantly influence user perceptions. Technical problems in the Call Center service were identified as the main factor reducing user satisfaction. However, friendly officer services and quick emergency responses contributed to restoring user trust and satisfaction. This study recommends improving technological infrastructure reliability and conducting regular road maintenance to optimize the implementation of minimum service standards (SPM).
Pengaruh Pengembangan Sumber Daya Manusia terhadap Kinerja Karyawan PT. BPR Kencana Mandiri Muhammad Taifiq Hidayat; Novi Peramasari; Deby Aisyah RJ Nur
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7952

Abstract

Human resources are the primary driver of organizational performance, particularly in the rural banking sector, where competence and service quality directly affect customer trust. This study addresses a phenomenon at PT. Bank BPR Kencana Mandiri, where employee participation in professional training and banking certification has continuously declined from 2018 to 2023, raising concern over its potential impact on employee performance. This research aims to analyze employee characteristics and examine the effect of human resource development on employee performance at PT. Bank BPR Kencana Mandiri. A quantitative associative design was employed, involving all 34 employees of the company as respondents through a saturated sampling technique. Data were collected using a five point Likert scale questionnaire and analyzed through simple linear regression. The results show that human resource development has a positive and significant effect on employee performance, with the coefficient of determination indicating that most of the variation in employee performance can be explained by human resource development efforts. These findings imply that despite the declining participation in training programs, human resource development remains a critical determinant of employee performance, so the company needs to strengthen its training and certification planning to sustain long term performance and regulatory compliance.
Kinerja Keuangan pada PT Bank Rakyat Indonesia (Persero) Tbk Berdasarkan Rasio Likuiditas dan Rasio Solvabilitas Periode 2015-2024 Regina Regina; Salsabilah Azzarah Amran; Devitha Maharani Rauf; Munawir Munawir; Renaldi Renaldi
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7956

Abstract

This study analyzes the financial performance of PT Bank Rakyat Indonesia (Persero) Tbk during the 2015–2024 period based on liquidity and solvency ratios. The liquidity ratio is measured using the Loan to Deposit Ratio (LDR) and Loan to Asset Ratio (LAR), while the solvency ratio is measured using the Debt to Asset Ratio (DAR) and Debt to Equity Ratio (DER). This research uses a quantitative descriptive method with secondary data obtained from the bank's annual financial statements published on the Indonesia Stock Exchange website. The results show that the LDR ranged from 77.16% to 99.21%, indicating an adequate intermediation function with a notable spike in 2024 that requires liquidity-risk attention. The LAR remained stable between 60.50% and 68.00%, reflecting balanced asset utilization for credit expansion. The DAR ranged from 111.40% to 113.90% and the DER from 7.19 to 8.72 times, both of which are considered normal for the banking industry given that third-party funds are classified as liabilities. Overall, PT Bank Rakyat Indonesia (Persero) Tbk demonstrated a healthy and relatively stable financial performance throughout the observed period.
Pengaruh Strategi Digital Marketing dan Harga terhadap Minat Beli Tenun Dua Putri di Kota Bima Yulianti Yulianti; Nur Husnul Hamidah; Rosa Yuliati
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7962

Abstract

Penelitian ini bertujuan untuk menentukan dan menganalisis pengaruh Strategi Pemasaran Digital dan Harga terhadap Niat Beli Tenun Dua Putri di Kota Bima. Penelitian ini menggunakan metode penelitian asosiatif kuantitatif. Populasi terdiri dari orang-orang di Kota Bima yang telah membeli atau menggunakan produk Tenun Dua Putri setidaknya sekali. Sampel terdiri dari 50 responden yang dipilih menggunakan purposive sampling. Data dikumpulkan melalui observasi, kuesioner, dan tinjauan pustaka, sedangkan variabel diukur menggunakan skala Likert. Teknik analisis data menggunakan regresi linier berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa secara parsial, Strategi Pemasaran Digital tidak berpengaruh signifikan terhadap Niat Beli, dengan nilai t sebesar -0,674 dan nilai signifikansi 0,504 > 0,05. Sementara itu, Harga berpengaruh signifikan terhadap Niat Beli, dengan nilai t sebesar 2,258 dan nilai signifikansi 0,029 < 0,05. Secara simultan, Strategi Pemasaran Digital dan Harga berpengaruh signifikan terhadap Niat Beli, dengan nilai F.
Analisis Faktor Penyebab Fraud dengan Model Heptagon dan Strategi Audit Internal pada PT XYZ Anggun Roshyerla Clara Nouvlarinta Tjahjaningrat; Gatot Kustyadji
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7976

Abstract

This study aims to analyze the factors contributing to fraud at PT XYZ, a building-material distribution company, using the Fraud Heptagon framework and to formulate an internal audit strategy for fraud prevention and detection. The study employed a qualitative case-study design. Data were obtained through semi-structured interviews, field observations, and documentation, and were analyzed using the Gioia Methodology through first-order concepts, second-order themes, and aggregate dimensions. The findings indicate that fraud risk at PT XYZ is associated with pressure, rationalization, opportunity, capability, collusion, stimulus, and ego/arrogance, although the empirical strength of each element differs. Opportunity emerges strongly through excessive user authority, gaps in daily monitoring, manual sales transactions, delayed system entry, and weaknesses in reconciliation. Capability is reflected in employees’ experience and knowledge of business processes and systems, while collusion is related to close sales-customer relationships and reliance on trust without sufficient independent verification. The study further finds that internal audit should adopt a more proactive and risk-based approach through periodic monitoring, onsite audits, cross-branch cross-checks, SOP education, follow-up of findings, sanctions, and legal coordination. The study contributes an empirical understanding of fraud risk in a multi-branch distribution context and links Fraud Heptagon factors directly with internal audit responses.

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