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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 1,535 Documents
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Exploring the Impact of Work-Life Balance and Self-Efficacy on Work Engagement among Female Employees: The Mediating Role of Job Satisfaction Puspitawati, Ni Made Dwi; I Komang Oka Permadi; Djuni Henri Taneo; Ni Made Yudhaningsih; I Dewa Nyoman Usadha
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.12

Abstract

Work engagement for female employees in the hotel industry is a critical issue due to the complexity of balancing demanding work schedules with personal life responsibilities. Achieving work-life balance is essential for maintaining job satisfaction and sustaining high levels of engagement. This study aims to analyze the influence of work-life balance and self-efficacy on work engagement, with job satisfaction as a mediating factor, among female employees in the hospitality sector. This study employed a quantitative approach using a cross-sectional survey design. The population consisted of female employees working at Four-Star Hotels in Bali. A purposive sampling technique was applied to select 106 respondents who met the criteria. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The findings reveal that while work-life balance does not directly influence work engagement, it positively affects job satisfaction. Self-efficacy has a positive impact on both job satisfaction and work engagement. Furthermore, job satisfaction acts as a significant mediator strengthening the relationship between work-life balance, self-efficacy, and work engagement. These results suggest that hotel management should implement policies that promote work-life balance to enhance job satisfaction and foster greater work engagement among female employees.
Knowledge Transfer in Creative Industry Succession: A Case Comparison Study of Indonesian Architectural Design Firms Nuradhi, Maureen; Kristanti, Lili; Nasruddin, Ellisha; Wibowo, Helen; Paulus; Fatimah, Row Aulia
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.03

Abstract

Only around 4% of Indonesian architecture firms survive for more than one generation, according to data from the Indonesian Association of Consulting Firms. In contrast, these enterprises have a longer lifespan in the United States and Europe, where the figures are greater. Even after the founders' deaths, these companies' well-known brands are frequently maintained by their surviving family members or partners. This study aims to identify the types of knowledge that are passed down between generations in a firm whose primary activities are related to creativity and have been proven to span multiple generations. Furthermore, it seeks to understand how this transfer is managed. A qualitative approach was employed for this study. Interviews were conducted with representatives of three renowned architecture firms, an association that represents architecture firms, and members of the architectural community to collect and cross-verify the data. The architecture firm’s founder frequently advocates for the second generation's right to self-expression. Because of this, succession usually happens naturally as opposed to through a planned procedure. The results show that the types of knowledge in architectural firms consist of a combination of explicit and tacit knowledge, both in the form of knowledge related to firm management and knowledge related to design project management. The findings on the management process reveal two types, which are managed naturally in everyday experience, and those that are planned. Through routine activities, the knowledge and skills are transmitted. It is anticipated that the knowledge gained from this study will enhance the administration of the creative sector, particularly in architecture, which could lead to a higher number of successful architectural projects and support their growth.
The Role of Product Innovation and Local Culture in Strengthening Marketing Strategy and Driving Economic Growth of MSMEs Sonani, Nia; Islami, Vina; Sukayat, Harmoko; Nadzri, Suhaila binti; Rusdian, Suca
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.02

Abstract

Product innovation and the utilisation of local culture are significant in strengthening marketing strategies and encouraging the economic growth of MSMEs. This study aims to analyse the role of local culture-based product innovation and marketing strategies in improving the economic development of MSMEs in West Java Province. This study uses a quantitative approach with a correlational design. The population involved was MSME players in West Java, with a purposive sampling technique and a sample size of 200 respondents. Data were collected through questionnaires and structured interviews. The results showed that local culture-based product innovation has a significant positive influence on marketing strategies, thus contributing to the economic growth of MSMEs. This study emphasizes the importance of incorporating local culture into marketing strategies to enhance product attractiveness and the competitive position of MSMEs in the market. The study suggests that MSMEs should continue to develop locally culture-based product innovations and enhance their marketing strategies to maximize contributions to local economic growth, especially in the face of global challenges.
The Evaluation of Amil's Rights to Zakat, Infaq, and Charity Through the Perspective of Organizational Culture and BAZNAS Ratio Esakariani, Nur Sakinah; Santoso, Rahmat Agus
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.04

Abstract

This study addresses the urgent need to improve compliance and governance in zakat institutions, specifically in managing amil rights, which play a key role in operational sustainability. This study aims to evaluate the management of amil rights through the lens of organizational culture and the amil rights ratio as regulated by BAZNAS, applied to the case of LAZISMU Gresik. This qualitative explanatory study employs a single case study method. Data were collected through in-depth interviews with three key informants: the Management Board Secretary, the Branch Manager, and the Financial Manager of LAZISMU Gresik, selected using purposive sampling based on their roles in financial and cultural decision-making. Additional data were gathered through document analysis, including audited financial statements from 2019 to 2023, as well as non-participant observation. The findings reveal that while the amil rights ratio to zakat and infaq individually complies with BAZNAS standards, the overall ZIS ratio often exceeds the recommended threshold due to the dominance of infaq over zakat in the revenue structure. An organizational culture characterized by transparency, professionalism, and integrity is found to be a key factor in maintaining financial discipline despite challenges in the ratio. This study introduces a novel integration of financial ratio analysis with organizational culture interpretation, offering insights for zakat institutions and regulators on enhancing internal governance frameworks.
Religiosity as a Moderator in the Relationship between Business Ethics and Sustainable Business Practices with Consumer Perceptions of Creative MSMEs Setiawan, Temy; Bwarleling, Theresia Hesti; Bimo, Irenius Dwinanto
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.07

Abstract

Business ethics and sustainable business practices are important factors in building consumer trust and loyalty, especially in the context of sustainability and social responsibility. Religiosity is considered a moderating factor because the moral and ethical values held by consumers can influence their evaluation of a business. This study aims to analyze the influence of business ethics and sustainable business practices on consumer perceptions of Micro, Small, and Medium Enterprises (MSMEs) in the creative sector, with religiosity as a moderating variable. This study employs a quantitative approach, focusing on the population of consumers of MSMEs in the Creative Sector of Cimahi City, with a sample of 150 individuals whose data were collected through questionnaires. Path analysis techniques are used to evaluate direct and indirect relationships between variables. The results of the study indicate that business ethics and sustainable business practices influence consumer perceptions, where MSMEs in the creative sector in Cimahi City can apply ethical and sustainable principles to improve their business trust and image. In addition, the variable of religiosity plays a significant role in moderating the relationship between business ethics and sustainable business practices on consumer perceptions, indicating that religious values can enhance the impact of the business strategy implemented.
Strategic Insights from SEM Analysis for Purpose-Led Marketing in the Fashion Retail Industry Tuwuh Sembhodo, Abimanyu; Nursakhira, Fenylia; Napitupulu, Julieta; Bahri, Syamsul; Sodik; Hermawati, Adya
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.20

Abstract

As fast fashion becomes increasingly scrutinized for its impact on the environment and human dignity in Indonesia, consumers continue to make purchasing decisions based more on emotions and social factors than sustainability or ethics. Therefore, it is essential to understand how attitudes toward brands, affinity with social causes, the strength of a message, and perception of corporate social advocacy (CSA) affect the intention to purchase products. This study examines the effects of affective response and altruistic attribution as well as the complete or partial mediation of these factors on brand attitude, affinity with social causes, the strength of a message, and perception of CSA. A quantitative survey of 1600 respondents who were selected from a purposive sample of 30 cities in Indonesia was conducted and analysed using PLS-SEM to test a proposed mediation model. The results of this study indicate that brand attitude and message strength only influence purchase intentions through complete mediation by affective response and altruistic attribution. However, social cause affinity and CSA perception have both direct and mediated relationships with the intention to purchase. Theoretical contributions and practical implications are presented to help marketers develop appropriate strategies and policies that promote ethical consumption and brand loyalty within the fast fashion industry in Indonesia through emotional engagement with consumers through visible social responsibility.
Social Media and Sales Performance in B2B Markets: Insights from a Dual Approach to Performance Measurement Prasetya, Prita; Najib, Mukhamad; Soetjipto, Budi Eko
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.18

Abstract

The strategic significance and application of social media in diverse business contexts have been extensively covered in recent academic and practitioner literature. This study uses a dual measurement approach for relative and absolute performance to investigate how social media use affects sales force performance in business-to-business (B2B) settings. It focuses on the mediating roles of relationship quality and brand awareness. Data was gathered from 206 Indonesian B2B salespeople using a quantitative survey method. Purposive sampling was used to distribute a structured questionnaire to gather data. The data was analyzed using AMOS software and Structural Equation Modeling (SEM). The findings demonstrate that social media use enhances sales performance by positively impacting relationship quality, relationship strength, and brand awareness. Social media contributes to increased customer interaction, commitment, and trust, all of which improve relative and absolute performance. In this relationship, the strength and quality of the relationship act as mediators. Compared to the path involving brand awareness, the mediation path through relationship strength and quality is more effective in enhancing sales performance. This finding adds to the studies on social media use in business-to-business settings. Nevertheless, the sample is restricted to a single nation and sector. Subsequent studies could expand the sample to encompass additional industries and geographical regions. The study benefits B2B managers by promoting more active social media use among salespeople and highlighting the importance of developing social media competency, as well as providing training to enhance sales performance.
Retaining Employees Amidst Waves of Change: A Study on Organizational Culture Post-Acquisition Maulana, Syahrial; Sukmawati, Anggraini; Nurhayati, Popong; Sumarwan, Ujang
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

In the context of globalization, company acquisitions are a common strategic move; however, the post-acquisition phase often brings challenges, especially in organizational culture integration and employee retention. This study explores how organizational culture integration after acquisition affects employees' decisions to remain in the organization. Using a qualitative case study approach, data were collected through in-depth interviews with employees who experienced the acquisition process at an oil and gas company in Indonesia. The findings reveal that transparent communication, recognition of employee concerns, and opportunities for growth significantly contribute to employee retention. Moreover, psychological and emotional aspects such as perceived security, cultural compatibility, and inclusive leadership emerge as key influencing factors. The study highlights the need for empathetic, structured, and inclusive integration strategies as part of effective human resource management practices to enhance post-acquisition employee retention.
Social Entrepreneurship Orientation, Organizational Commitment, and Ambidextrous Leadership: Enhancing Village-Owned Enterprises Performance Azhari, Intan Putri; Nofirda, Fitri Ayu; Junita, Dewi
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Studies on performance-improving techniques are called for as Village-Owned Enterprises (BUMDesa) in Indonesia demonstrate poor performance; 1,094 of 1,601 BUMDesa in Riau Province function at basic levels, and only 195 attain advanced classification. This study presents an integrated mediation-moderation model examining how social entrepreneurship strategy affects BUMDesa performance through organizational commitment mediation, moderated by ambidextrous leadership. Data were obtained from BUMDesa directors and were analyzed using quantitative SEM-PLS analysis. Results reveal that although organizational commitment has a favorable influence and serves as a partial mediator, the social entrepreneurship method also has a clear influence on organizational commitment and performance. But ambidextrous leadership shows no meaningful moderating effect. This paper presents the first empirical investigation of an integrated mediation-moderation model in Indonesian village companies, therefore extending the Resource-Based View theory to rural environments.   Results guide policymakers' decisions on capacity-building programs for sustainable rural economic development through social entrepreneurship development, thereby providing strategic frameworks for strengthening organizational commitment.
The Influence of Three Forms of Collaboration on the Performance of Food SMEs in Indonesia Hadi, Suryadi; Dwiwijaya, Kadek Agus; Murad, Mohammad Ali; Anjany, Ni Luh Verha; Hendra, Syaiful; Ngemba, Hajra Rasmita
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The increasing complexity of supply chains, driven by globalization and technological advancements, necessitates effective logistics collaboration, particularly for food SMEs in Indonesia. Despite its recognized benefits, many SMEs face fragmented supply chains, inefficient distribution networks, and resource limitations that hinder competitiveness. Addressing these challenges is crucial for improving supply chain resilience and efficiency. This research examines the influence of horizontal, vertical, and lateral logistics collaboration on the supply chain performance of food SMEs in Indonesia. Using a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM), the study analyzes data from food SMEs in Palu, Indonesia. A purposive sampling technique was employed, targeting SME owners and managers involved in logistics collaboration, resulting in a final sample size of 92 respondents. The findings reveal that horizontal logistics collaboration has the most significant impact, enhancing efficiency and effectiveness through partnerships among SMEs and distributors. Vertical collaboration also demonstrates a strong influence, improving integration and synchronization between producers and distributors. However, lateral logistics collaboration does not exhibit a statistically significant effect, likely due to coordination challenges and a lack of resources. This research contributes to logistics literature by empirically validating the varying impacts of collaboration types on SMEs' supply chains in an emerging market. The findings highlight the superior role of horizontal partnerships and suggest fostering collaboration through digital platforms, training, and the adoption of technology. Future research should explore government policies, digitalization, and sustainability practices to develop comprehensive strategies for optimizing logistics collaboration among SMEs.

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