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INDONESIA
Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal
Published by Institut Pertanian Bogor
ISSN : 25285149     EISSN : 24607819     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management Application (JABM) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. This scientific journal is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program (APMMI). JABM began the publication in August 2015 with a frequency of three times a year. Starting in 2016, JABM will be published in January, May and September.
Arjuna Subject : -
Articles 687 Documents
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AHP Approach To Developing a New Natural Toothpaste Product Indrawan, Dikky; Septiani, Stevia; Arista, Galih Saputra; Rakhmat, Asep; Sari, Yessie W; Nuzulia, Nur A; Wahyuni, Wulan T; Batubara, Irmanida; Purwanto, Y. Aris
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 3 (2024): JABM, Vol. 10 No. 3, September 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.3.1049

Abstract

Background: A new approach to marketing an inventive product is needed as the development of a new natural toothpaste product is challenging. When choosing herbal-based products, consumers value taste and flavor, preferring natural, appealing flavors over synthetic flavors. Health advantages are also noteworthy, especially, herbal smells promote well-being and satisfaction.Purpose: The study main objective aimed to examine how the Analytic Hierarchy Process (AHP) was used to create a new natural toothpaste product. The study also aimed to design a strategy for innovative toothpaste commercialization based on nanohydroxyapatite (nanoHAP) and Curcuma aeruginosa.Design/methodology/approach: The AHP technique used to evaluate and prioritize elements of natural ingredient, and consumer preferences. The study framework identified herbal toothpaste benefits with known oral health benefits, such as antibacterial, anti-inflammatory, and desensitizing qualities, as well as consumer preferences for tooth paste. These attributes were ranked according to their performance using the AHP framework.Findings/Result: The results of the study stated that the new natural toothpaste, based on nanoHAP and Curcuma aeruginosa, was designed based on quality natural ingredients and consumer preference for naturalness, influencing formula design and marketing efforts. The strategy to develop new toothpaste aimed to provide a holistic health solution, emphasizing natural components and general health perspectives. This strategy could capture the attention of the target market and outpace competitors, attracting customers interested in natural health products.Conclusion: This study addresses the possibility of using nanoHAP alongside Curcuma aeruginosa in a natural toothpaste product that can enhance the remineralization and antibacterial characteristics of the dental product. The research suggests incorporating nanoHAP with Curcuma aeruginosa in a natural toothpaste product for holistic health solutions. Strategies include targeted marketing, loyalty programs, and strategic partnerships, ensuring a comprehensive and data-driven approach to reach and engage target audiences.Originality/value (State of the art): The AHP facilitates complete review, data-driven planning, and commercial viability for commercialization strategy. AHP aids in balancing functional benefits with quantifying subjective assessments, and incorporating customer feedback to increase product success in the competitive oral care industry. Keywords: nanohydroxyapatite (nanoHAP), curcuma aeruginosa, consumer preferences, functional benefits, commercialization strategy
Design Thinking Approach in Handling Food Waste In PT Atim and Wanti Saiyo Jaya Catering Business Taryana, Asep; Kalsum, Ummi; Yatim, Md Ivan Zachary; Azman, Muhammad
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 3 (2024): JABM, Vol. 10 No. 3, September 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.3.1059

Abstract

Background: Waste and environmental management are important factors to improve the quality of life of the community. As a business actor, especially a business engaged in the F&B sector, innovation in managing waste generated from their business is one of the major challenges to the sustainability of a business. Thus, the topic related to handling food waste in this food business is considered important to study. Purpose: This study aims to obtain solutions in handling food waste that can be done to minimize the impact caused by food waste produced by the catering business of PT Atim and Wanti Saiyo Jaya. Design/methodology/approach: The analysis of problems and solutions in this study uses a qualitative approach with the design thinking method. Findings/Results: The results of the analysis show that this business's ability to process food waste is still lacking so it ends up in a landfill, which is widely complained about by the local community. Internal training, creating a waste cycle process, and establishing partnerships are alternative solutions that can be done to overcome these problems. Conclusion: The design thinking approach is one of the comprehensive alternatives to help business people in mapping problems and finding solutions to these problems. Originality/Value (State of The Art): The catering business of PT Atim and Wanti Saiyo Jaya is a catering business that has been established for quite a long time. The support of the government, community, and private sector in improving waste management can help this catering business become a more sustainable business. Keywords: environment, food waste, design thinking, catering business, waste management
Erratum to: Work Stress, Organizational Commitment, and Turnover Intention: The Intervening Role of Work Satisfaction Editorial, JABM
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Correction to: Marlapa E, Endri E. 2024. Work Stress, Organizational Commitment, and Turnover Intention: The Intervening Role of Work Satisfaction. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 10(2): 503. https://doi.org/10.17358/jabm.10.2.503 An error appearedin the article entitled “Work Stress, Organizational Commitment, and Turnover Intention: The Intervening Role of Work Satisfaction” published in Jurnal Aplikasi Bisnis dan Manajemen (JABM). In the published article, several punctuation marks and commas were found that were not appropriate, corrections to these errors are as follows: Corrections on page 510:Line 6, Column 1: Should be 96.3%Line 8, Column 1: Should be 0.986Line 12, Column 1: Should be 98.6%Line 28, Column 1: Should be 0.723Line 30, Column 1: Should be Q2Line 32, Column 1: Should be Q2Line 24, Column 2: Should be 20.057 Corrections on page 511:Line 5, Column 1: Should be 6.737Line 7, Column 1: Should be value 0.427 Corrections on page 512:Line 5, Column 1: Should be 10.792Line 15, Column 1: Should be 14.760Line 25, Column 1: Should be 2.473Line 26, Column 1: Should be 0.014 <Line 38, Column 1: Should be 2.234 >Line 39, Column 1: Should be value 0.091Line 51, Column 1: Should be 2.577Line 2, Column 2: Should be 0.125 The original article can be access online at: https://doi.org/10.17358/jabm.10.2.503
User Needs of Online Tutoring Applications Using House of Quality Aini, Qurrata; Cahyadi, Eko Ruddy; Udin, Faqih
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.132

Abstract

Background: Technology has significantly influenced the education sector, particularly with the rise of mobile learning through online tutoring applications. However, users have reported several shortcomings, such as overly minimalist user interfaces, excessive animations, and suboptimal video and audio content quality. Additionally, data security concerns in mobile learning remain a critical issue.Purpose: This research aims to analyze the user needs of online tutoring applications as identified by users and potential users and translate these needs into actionable technical responses.Methodology: The study employs the House of Quality method and was conducted in the Jabodetabek area from 2021 to 2022. Data collection methods included voluntary and purposive sampling, using questionnaires distributed via Google Forms, as well as interviews and focus group discussions.Results: The House of Quality analysis highlights the prioritized user needs in the following order: 1) security and privacy, 2) performance, 3) information, 4) responsiveness, 5) technical reliability, and 6) design. The technical requirements identified to address these needs include network coverage, storage capacity, data transmission speed, application size, power consumption, network accessibility, and display resolution.Conclusion: The top user priorities for online tutoring applications are security and privacy, performance, and information. The most critical technical responses to meet these needs are improvements in network coverage, storage capacity, and data transmission speed.Originality/Value (State of the Art): This study translates user needs for online tutoring applications into specific technical responses, providing a foundation for the development and improvement of such applications. Keywords: online tutoring applications, mobile learning, house of quality, user needs, technical responses
Pengaruh Stres Kerja, Motivasi Kerja, Kompensasi, dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada PT CRI: The Effect of Job Stress, Work Motivation, Compensation, Job Satisfaction on Employee Performance at PT CRI Septian, Muhammad Rayno; Nurhayati, Popong; Ekananta, Arry
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.339

Abstract

Background: Companies serve as institutions where economic actors interact to achieve specific goals. The success of a company is heavily influenced by the quality and capability of its human resources. To attain optimal performance, human resources play a crucial role in realizing company objectives. This study investigates the impact of work pressure, work motivation, and compensation on employee performance at PT Citra Resins Industries.Purpose: The research focuses on determining how these factors affect employee performance and satisfaction within a specific organizational context.Design/methodology/approach: This study examines 77 employees at PT Citra Resins Industries using a quantitative approach to identify relationships between the variables.Findings/Result: The findings of this study demonstrate that work stress exerts a significant influence on employee performance at PT Citra Resins Industries, highlighting the critical role of effective stress management in enhancing organizational productivity. Furthermore, work motivation is shown to positively contribute to employee performance, emphasizing the importance of fostering a motivational work environment to achieve optimal outcomes. However, compensation does not exhibit a direct effect on employee performance, indicating that financial incentives alone may not suffice to drive employee productivity. As an intervening variable, job satisfaction is affected by work stress but remains unaffected by work motivation or compensation. These findings suggest that to enhance job satisfaction, the organization should prioritize reducing work stress. Meanwhile, additional strategies may be required to maximize the impact of work motivation and compensation on employee satisfaction and performance.Conclusion: Work stress and motivation are critical drivers of employee performance. Companies must strategically address these factors while reevaluating their compensation structures to enhance satisfaction and performance outcomes.Originality/value (State of the art): This research highlights the unique organizational dynamics at PT Citra Resins Industries, providing valuable insights for companies facing similar challenges in managing employee stress, motivation, and compensation. Keywords: employee performance, employee satisfaction, work motivation, sem-pls, work stress
Factors Influences Customer Loyalty for Online Shopping: Study Case on Xiaomi's Online Store Customer in Bekasi Anggreiawan, Franky; Indradewa, Rhian
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.294

Abstract

Background: Customer satisfaction and loyalty are crucial factors for enhancing sales and profitability. In the context of e-commerce, understanding how brand image, product quality, and service quality influence these outcomes is essential for maintaining competitiveness.Purpose: This study investigates the relationship between brand image, product quality, and service quality, and their effect on customer satisfaction and loyalty in the online purchase of Xiaomi products.Design/methodology/approach: A quantitative research approach was employed using Structural Equation Modeling (SEM) to analyze data collected from 105 respondents in Bekasi City who have made at least two transactions through Xiaomi's e-commerce platform. Respondents were selected through simple random sampling, and data were analyzed using SPSS 25 and SmartPLS software.Conclusion: The findings indicate that customer satisfaction mediates the relationship between brand image and customer loyalty. Brand image significantly influences customer loyalty, even without the mediation of customer satisfaction. However, customer satisfaction does not mediate the relationship between product quality and customer loyalty, while service quality directly impacts customer loyalty.Originality/Value (State of art): This study provides insights into the role of brand image and service quality in driving customer loyalty in the e-commerce sector, offering specific recommendations for Xiaomi to implement Standard Operating Procedures (SOPs) to maintain superior product quality and improve service quality for better customer satisfaction and loyalty. Keywords: service quality, product quality, brand image, customer loyalty, customer satisfaction
Optimizing The Financial Domain With Robotic Process Automation: Invoice Data Extraction Suryaningprang, Andre; Sudaryo, Yoyo; Sumawidjaja, Riyandi Nur; Siddiq, Andhika Mochamad; Supiyadi, Dedi
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.255

Abstract

Background: The industrialization process has led to the automation of business processes with the goal of economic efficiency. This research was conducted at a trading company that requires an effective administrative process with time efficiency. So this need becomes a reason for the need for technology. Currently, a new technology has emerged that will revolutionize how humans work in companies, namely Robotic Process Automation.Purpose: This study focuses on first, proposing a model in the scope of financial domain, especially in invoice processing and reconciliation. Second, proposing an RPA solution using UI Path which can be used to improve invoice processing and reconciliation processes. Design: This study uses the Design Science Research (DSR) methodology, so that the research object is the framework of the design itself. There are several steps taken to build RPA, namely (1) Problem Analysis and Motivation, (2) Determining Solution Goals, (3) Designing and Developing Solutions (4) performance evaluation. From the research, the results show that RPA performance has met expectations in terms of: speed.Finding/ Result: The findings of this study indicate that there are limitations in implementation due to variations in invoice formats across different companies. As a result, there is a need for ongoing adjustments and regular updates to the system and hardware to accommodate changes in invoice formats and business processes of each company.Conclusion: According to the study's findings it was concluded that RPA model has a good performance and has already met the side's expectations in terms of speed.Originality/ value (state of the art): The use of Robotic Process Automation (RPA) in financial processes, notably invoice data extraction, is a cutting-edge technology that improves financial efficiency and accuracy. This study, conducted on an Indonesian trading organization, reveals how RPA may be used to streamline financial workflows by automating repetitive, time-consuming procedures, minimizing human error, and enhancing data management processes. Keywords: financial domain, robotic process automation, Design Science Research (DSR), data management, invoice formats
Consumer’s Purchase Intention Towards Sustainable Fashion Products: Effect of Perceived Consumer Effectiveness and Attitude Tusholihah, Annisa; Nora, Liza
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.56

Abstract

Background: The existence of fast fashion as an environmentally unethical business model has an impact on increasing excessive consumption of fashion products. Sustainable fashion was created as a response to preventing and reducing negative impacts on this phenomenon. The idea of sustainable fashion is a love for the environment that shows up in our clothing choices and sustainable living habits.Purpose: This research aims to determine the influence of perceived consumer effectiveness on consumer intentions to buy sustainable fashion products with attitude as a mediating variable.Design/methodology/approach: conducted using a quantitative design. The total sample was 196 respondents using the purposive sampling technique. Quantitative data was collected through an online questionnaire via Google Form and distributed to people who met the sample size requirements: consumers over 17 years old who live in Jabodetabek and have minimal awareness of sustainable fashion products. The collected data were analyzed using WarpPLS 7.0 software, and a variance-based partial least squares-structural equation model (PLS-SEM) was applied to evaluate the hypothesized model.Findings/result: The findings show that consumers' perceived effectiveness has a positive significant influence on purchase intentions. Furthermore, consumers' perceived effectiveness positively influenced purchase intentions through attitudes.Conclusion: These findings show that this research model is partial mediation, where consumers' perceived effectiveness still has a positive significant effect on purchase intentions, with or without attitude as a mediating role.Originality/value (State of the art): Identifying attitudes in mediating the influence of Perceived consumer effectiveness on purchase intention. Keywords: sustainable fashion, perceived consumer effectiveness, purchase intention, attitude, fast fashion
Examining The Impact of Liquidity And Solvency Ratios on Firm’s Profitability: Insights From The Indonesian Tech Companies tanjung, Miranda
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.190

Abstract

Background: Indonesia's technological landscape has undergone a swift transformation, marked by rapid innovation, digitalization, and a surge in technology companies seeking to capitalize on emerging markets and opportunities. Purpose: This paper explores the relationships between solvency ratio, liquidity ratio, and profitability ratios (ROA and ROE) within the context of technology companies in Indonesia. Design/Methodology: This quantitative study uses datasets of 35 technology companies in the IDX. The datasets were collected from OSIRIS and publicly available data relevant to the tech companies in Indonesia. The analysis period is from 2018 to 2022.Results: Based on the data analysis, we found that solvency ratios correspond only to better profitability ratios. Therefore, the study fills a research gap by identifying a positive correlation between solvency ratios and ROA, indicating that moderate debt levels can enhance profitability through leverage. This study also highlights the financial characteristics of the tech sector, underscoring the importance of industry-specific analysis.Conclusion: The research finds that the lack of a direct relationship between current ratios and profitability in Indonesian tech firms may arise due to the firms’ capital-intensive nature, reliance on intangible assets, and prioritization of growth and innovation over short-term liquidity. Originality: This study explored financial metrics in Indonesia's tech firms, highlighting their structures with high capital investment and intangible assets. Examining solvency and liquidity ratios' impact on profitability offers insights for stakeholders better to assess financial health in this fast-growing industry in Indonesia. Keywords: financial performance, liquidity, ROE, solvency ratio, tech company, profitability
The Role of Exchange Rate As a Moderating Variable in CAR, NPF and BOPO Influencing Profitability Nazara, Desman Serius; Hertina, Dede; Mulatsih, Listiana Sri; Alfiana; Judijanto, Loso
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2024): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.99

Abstract

Background: A bank's capacity to generate earnings on the goods produced by its daily operations is a crucial sign of its financial health. With the exchange rate serving as a moderating element.Purpose: The objective of this study is to ascertain how operating costs, CAR, NPF, and BOPO affect ROA. Design/methodology/approach: Regression analysis is one of the quantitative methods used in the research process. As an illustration, take into account Islamic Commercial Banks that routinely release their financial reports for the years 2018–2022 and are listed on the Indonesia Stock Exchange. 35 samples from 7 different organizations were collected for this study using the purposeful sampling technique. The data was analyzed using partial least squares-structural equation modeling (PLS-SEM). Findings/Result: The exchange rate, BOPO, and NPF all have a major effect on ROA. Meanwhile, the CAR has little effect on ROA in Islamic Commercial Banks between 2018 and 2022. The impact of exchange rates on ROA can be lessened for BOPO and NPF, but not for CAR, as the latter has no control over ROAConclusion: The study's conclusions demonstrate that the exchange rate, BOPO, and NPF all have a major effect on ROA. Meanwhile, the CAR has little effect on ROA in Islamic Commercial Banks between 2018 and 2022. The impact of exchange rates on ROA can be lessened for BOPO and NPF, but not for CAR, as the latter has no control over ROA. The establishment of an efficient capital adequacy ratio for Islamic banking is facilitated by this research, which enhances financial performance.Originality/value (State of the art): The originality/value (State of the art) of this research is by providing empirical evidence about the importance of risk management and operational efficiency in determining the financial performance of Sharia Commercial Banks. On the other hand, this research also highlights that although capital is important, operational factors and credit risk are more dominant in influencing ROA. Keywords: CAR, BOPO, NPF, ROA, Islamic Commercial Banks

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