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The Role of Nursing Leadership in Health Services Accreditation Lisnawati, Ni Made Ary; Suasnawa, I Gede; Widnyani, Ni Made; Sriwahyuningsih, Ni Luh Gde Nita; Darmayanti, Ni Luh
Indonesian Journal of Global Health Research Vol 6 No 2 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i2.3901

Abstract

Law Number 17 of 2023 concerning Health states that every health service facility is obliged to continuously and sustainably improve the quality of health services, one of which is by means of accreditation. Accreditation is a recognition of service quality.The success or failure of health service facilities in achieving accreditation goals is very dependent on the leadership's ability to improveCommitment from nurses in implementing accreditation in health services. This research design uses a scoping review, with 8 articles published from 2019-2024 in English or Indonesian, as well as complete articles. The literature review protocol and evaluation uses the PRISMA checklist to determine the selection of studies that have been found and adapted to the objectives of the literature review. Accreditation has a positive impact on the quality of health services in health service facilities. The role of nursing leaders has an important meaning in implementing accreditation. The role of nursing leaders has an important meaning in implementing accreditation in health service facilities. The ability of leaders to foster a sense of commitment from nurses plays a role in implementing accreditation in health services.
Analisis Kepuasan Pelanggan Pada Pelayanan Pengiriman Barang Di Ekspedisi Muatan Pesawat Udara Angkasa Pura Logistik I Made Andre Widiantadarma; I Made Andre Widiantadarma; Ni Luh Darmayanti; Handoko Handoko
WARTA ARDHIA Vol. 51 No. 1 (2025)
Publisher : Sekretariat Badan Kebijakan Transportasi, Kementerian Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/wa.v51i1.575.44-55

Abstract

Ekspedisi Muatan Pesawat Udara (EMPU) Angkasa Pura Logistik di Bandara Internasional Jenderal Ahmad Yani Semarang merupakan penyedia jasa pengiriman barang dan pengurusan dokumen melalui udara. Penelitian ini bertujuan menganalisis tingkat kepuasan pelanggan berdasarkan lima dimensi kualitas layanan: tangible, reliability, responsiveness, assurance, dan empathy. Metode yang digunakan adalah importance-performance analysis (IPA) untuk menilai kesenjangan antara harapan dan kinerja pelayanan, serta mengelompokkan atribut layanan ke dalam empat kuadran prioritas. Hasil penelitian menunjukkan 1 atribut berada pada kuadran 1 (prioritas perbaikan), 12 atribut pada kuadran 2 (kinerja optimal), 1 atribut pada kuadran 3 (prioritas rendah), dan 1 atribut pada kuadran 4 (kinerja berlebihan). Aspek kebersihan fasilitas menjadi area yang perlu segera ditingkatkan, sedangkan sebagian besar layanan telah memenuhi harapan pelanggan. Hasil penelitian ini memberikan roadmap strategis bagi manajemen dalam mengalokasikan sumber daya secara tepat untuk peningkatan layanan, serta secara teoretis memperkaya kajian evaluasi kualitas jasa logistik udara di Indonesia melalui penerapan metode IPA.
Implementation of Augmented Reality in Occupational Health and Safety Practicum Learning to Enhance Student Competence at Politeknik Transportasi Darat Bali Handoko; Ahmad Soimun; Ni Luh Darmayanti
JURNAL TEKNIK INFORMATIKA Vol. 19 No. 1: JURNAL TEKNIK INFORMATIKA
Publisher : Department of Informatics, Universitas Islam Negeri Syarif Hidayatullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jti.v19i1.50597

Abstract

Occupational Health and Safety (OHS) competence is essential for vocational and polytechnic students in transportation-related fields where workplace hazards are frequent and potentially life-threatening. Conventional teaching methods, such as lectures and traditional practicums, often fail to simulate real-life risks or engage students effectively. This study examines the effectiveness of Augmented Reality (AR)-based practicum in enhancing OHS competence by providing realistic and interactive learning environments without exposing students to actual danger. Using a quantitative experimental design with a pretest–posttest control group, the research involved 55 second-semester students of Politeknik Transportasi Darat Bali. Class A (experimental) received AR-based instruction, while Class B (control) followed conventional training. Data were collected through questionnaires measuring knowledge, attitudes, and self-efficacy, and observation checklists assessing practicum performance. Instrument reliability was confirmed (Cronbach’s alpha = 0.879). Results indicated significant improvements in all five dimensions of OHS competence—safety knowledge, hazard recognition, procedural compliance, situational awareness, and safety communication—with posttest mean scores of 85–95 compared to 45–55 in pretests. Statistical analyses showed significant differences (p < 0.05) and strong effect sizes (Cohen’s d = 0.82–1.03). Student satisfaction exceeded 85% in interactivity, realism, and usability. The findings demonstrate that AR-based practicums enhance learning outcomes, motivation, and digital literacy, making AR a promising pedagogical innovation for transportation polytechnic education.