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All Journal Sinkron : Jurnal dan Penelitian Teknik Informatika Tibuana : Journal of Applied Industrial Engineering JURSIMA (Jurnal Sistem Informasi dan Manajemen) JATI (Jurnal Mahasiswa Teknik Informatika) Community Development Journal: Jurnal Pengabdian Masyarakat Engineering and Technology International Journal (EATIJ) Innovative: Journal Of Social Science Research Journal of Information System, Technology and Engineering JT-IBSI (Jurnal Teknik Ibnu Sina) JR : Jurnal Responsive Teknik Informatika The Indonesian Journal of Computer Science Jurnal Responsive Teknik Informatika Journal of Engineering and Technology Innovation
Arifin, Nofri Yudi
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Production Process Quality Improvement In Ice Cream Manufacturing Using Integrated Pareto Chart and 5M1E Fishbone Diagram Nurrochmad Ismail, Rizky; Hatta, Mochammad; Susiati, Devi; Johan, Dasman; Arifin, Nofri Yudi; Tjahjani, Ida Kusnawati
Tibuana Vol 9 No 02 (2026): Tibuana
Publisher : UNIPA PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/tibuana.9.02.11584

Abstract

The research object is the ice cream production process at PT Sejuk Abadi Nusantara, using production and quality-control records from January to June 2024. From 29,530 produced units, 630 defective units were identified, representing a defect rate of 2.13%. Pareto analysis indicated four vital few defects contributing 79.21% of total defects: non-uniform texture, excessive moisture content, uneven color, and non-standard portion size. A 5M1E Fishbone Diagram and 5-Why verification showed that dominant root causes were associated with machine, method, measurement, and human factors, especially freezer-temperature sensor drift, worn freezer gaskets, inconsistent hardening time, weak mixing standard operating procedures, and insufficient operator training. A corrective and preventive action plan was proposed, covering sensor calibration, freezer maintenance, hardening standardization, visual work instructions, operator training, moisture testing, environmental monitoring, and monthly calibration. The proposed actions are projected to reduce total defects from 630 to 222 units per semester, or 64.8%. The study demonstrates how integrated Pareto-Fishbone analysis can transform quality-control records into operational process-improvement decisions for frozen-food manufacturing.
Co-Authors Abdul Halik Ade Kurnia, Riska Agustini, Sherly Demmanggasa, Yultan Devega, Army Trilidia Devi Susiati Fernandes, Atman Lucky Indah Kusuma Dewi, Indah Kusuma Indra Indra Iwan Ady Prabowo Johan, Dasman KASNAWATI, KASNAWATI Kurdi, Musyarrafah Sulaiman Larisang Laurensius Setyabudhi, Albertus Mardikawati, Budi Martino, Hisar Gusdian Mochammad Hatta Mohammad, Wily Muttaqim, Ilham Nurrochmad Ismail, Rizky Pahar Kurniadi Pahmi Pahmi Putri, Weni Lestari Ramli, Akhmad Riswandha, Muhammad Noval Rozali, Rozali Sabilaturrizqi, Mashudah Setyabudhi, Albertus L Setyaudhi, Albertus Laurensius Suri, Ghea Paulina Syofiawan, Doni Tjahjani, Ida Kusnawati Tri Bowo Atmojo, Tri Bowo Tyas, Sari Setyaning Vanchapo, Antonius Rino Veza, Okta Veza, Okta