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Journal : Jurnal Bali Membangun Bali

Employee Performance and Retention: The Role of Supervisor Support and Work Motivation at Five Star Hotels in Bali Astawa, I Ketut; Suardani, Anak Agung Putri; Armoni, Ni Luh Eka
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 1 (2024): April 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i1.338

Abstract

Purpose: The problems raised in this study are the effect of supervisor support on employee work motivation, the effect of work motivation on employee performance, and the effect of work motivation on employee retention at 5-star hotels in Bali. This study aims to analyze the importance of supervisor support in motivating operational employees and its implications for work performance and employee retention in 5-star hotels in Bali. Research methods: The population in this study is all permanent employees at 5-star hotels in Bali. The number of research respondent samples of 125 was determined by purposive sampling. The research data used are primary data and secondary data. The data processing method is carried out with SEM with SmartPLS 4. Results and discussion: The effect of supervisor support on employee work motivation at a 5-star hotel in Bali 64.9% was positive and significant, which means that the higher the supervisor support, the higher the employee's work motivation. Employee work motivation has a positive and significant effect of 64.6% on employee performance, and work motivation affects employee retention positively and significantly by 52.5%. After considering the control variable, the increased R-Square value suggests that supervisor support positively impacts employee motivation if employees have a high education. Implication: Aspects of educational level greatly influence a supervisor in making decisions to motivate employees at a 5-star hotel in Bali. Decision-making is faster and more structured because it has a mature theoretical foundation. The higher the education, the more comprehensive the supervisor's insight. A supervisor with an unmarried status has speed in making decisions and motivates his employees. From a gender perspective, women cannot freely determine workload and work shifts compared to men.
Implementasi Spiritualitas di Tempat Kerja untuk Meningkatkan Kinerja Karyawan di Sanctoo Suites & Villas Pramana, Made Dwitya Teja; Astawa, I Ketut; Winia, I Nyoman; Sudiarta, Made; Suparta, I Ketut
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 2 (2024): Agustus 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i2.366

Abstract

Purpose: The purpose of this study is to determine the implementation of spirituality in the workplace and the effect of the implementation to the performance of employees at Sanctoo Suites & Villas, Singapadu, Gianyar. Research methods: The type of data in this study is primary data which obtained through observation, interviews, and questionnaires from 60 samples. The data analysis technique used is simple linear regression and processed through the SPSS. Results and discussion: The management of Sanctoo Suites & Villa has not explicitly implemented spirituality in the workplace buat implicitly the concept of spirituality in the workplace has been applied by management based on three dimensions that build spirituality in the workplace, namely meaningful work, feeling connected to the community, and alignment with organizational values. Spirituality has a positive influence on employee performance at Sanctoo Suites & Villas. Implication: This study has particular implications for the Sanctoo Suites & Villa management in building value dimensions that can increase the spirituality of employees in carrying out their duties so that they can contribute to the performance of their employees and to the companies.
Employee Performance and Retention: The Role of Supervisor Support and Work Motivation at Five Star Hotels in Bali Astawa, I Ketut; Suardani, Anak Agung Putri; Armoni, Ni Luh Eka
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 6 No 1 (2025): April 2025
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v6i1.428

Abstract

Purposes: This study aims to analyze the importance of supervisor support in motivating operational employees and its implications for work performance and employee retention in 5-star hotels in Bali. The problems raised in this study are the effect of supervisor support on employee work motivation, the effect of work motivation on employee performance, and the effect of work motivation on employee retention at 5-star hotels in Bali. Research methods: The population in this study is all permanent employees at 5-star hotels in Bali. The number of research respondent samples of 125 was determined by purposive sampling. The research data used are primary data and secondary data. The data processing method is carried out with SEM with SmartPLS 4. Results and discussion: The effect of supervisor support on employee work motivation at a 5-star hotel in Bali 64.9% was positive and significant, which means that the higher the supervisor support, the higher the employee's work motivation. Employee work motivation has a positive and significant effect of 64.6% on employee performance, and work motivation affects employee retention positively and significantly by 52.5%. After considering the control variable, the increased R-Square value suggests that supervisor support positively impacts employee motivation if employees have a high education. Implication: Aspects of educational level greatly influence a supervisor in making decisions to motivate employees at a 5-star hotel in Bali. Decision-making is faster and more structured because it has a mature theoretical foundation. The higher the education, the more comprehensive the supervisor's insight. A supervisor with an unmarried status has speed in making decisions and motivates his employees. From a gender perspective, women cannot freely determine workload and work shifts compared to men.
Room Allotment Management to Increase Room Occupancy and its Implication to Hotel Management Strategy Rama, Vanny Oktafia Putri; Astawa, I Ketut; Wendri, I Gusti Made; Mudana, I Gede
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 2 No 2 (2019)
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v2i2.41

Abstract

In the tourism industry, fluctuations in room occupancy are common. Many hotels offer various types of accommodation and service options needed by guests, causing competition between one hotel and another hotel. The purpose of this study is to find out how the management of room allotment in an effort to increase room occupancy at a one 5-star hotel in the southern part of Bali. This study was conducted using a qualitative descriptive method with analysis of POAC (Planning, Organizing, Actuating, Controlling) and SWBR (Strength, Weakness, Benefit, Risk). Data is obtained using the interview method. This study also explains how the implications of room allotment management on management strategy at the hotel. The results of this study indicate that the management of the allotment room has been done quite well but has not provided maximum results in increasing room occupancy. The implications of giving room allotment based on management functions indicate that negotiations still have problems with the prices determined, there are strengths, weaknesses, benefits and risks in organizing the people who regulate the room allotment, the room allotment given has not been 100% fulfilled and there is no a special system to control room allotment. Future research is recommended with regard to the effectiveness of room allotment through the system.
Employee Performance and Retention: The Role of Supervisor Support and Work Motivation at Five Star Hotels in Bali Astawa, I Ketut; Suardani, Anak Agung Putri; Armoni, Ni Luh Eka
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 1 (2024): April 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i1.338

Abstract

Purpose: The problems raised in this study are the effect of supervisor support on employee work motivation, the effect of work motivation on employee performance, and the effect of work motivation on employee retention at 5-star hotels in Bali. This study aims to analyze the importance of supervisor support in motivating operational employees and its implications for work performance and employee retention in 5-star hotels in Bali. Research methods: The population in this study is all permanent employees at 5-star hotels in Bali. The number of research respondent samples of 125 was determined by purposive sampling. The research data used are primary data and secondary data. The data processing method is carried out with SEM with SmartPLS 4. Results and discussion: The effect of supervisor support on employee work motivation at a 5-star hotel in Bali 64.9% was positive and significant, which means that the higher the supervisor support, the higher the employee's work motivation. Employee work motivation has a positive and significant effect of 64.6% on employee performance, and work motivation affects employee retention positively and significantly by 52.5%. After considering the control variable, the increased R-Square value suggests that supervisor support positively impacts employee motivation if employees have a high education. Implication: Aspects of educational level greatly influence a supervisor in making decisions to motivate employees at a 5-star hotel in Bali. Decision-making is faster and more structured because it has a mature theoretical foundation. The higher the education, the more comprehensive the supervisor's insight. A supervisor with an unmarried status has speed in making decisions and motivates his employees. From a gender perspective, women cannot freely determine workload and work shifts compared to men.
Implementasi Spiritualitas di Tempat Kerja untuk Meningkatkan Kinerja Karyawan di Sanctoo Suites & Villas Pramana, Made Dwitya Teja; Astawa, I Ketut; Winia, I Nyoman; Sudiarta, Made; Suparta, I Ketut
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 2 (2024): Agustus 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i2.366

Abstract

Purpose: The purpose of this study is to determine the implementation of spirituality in the workplace and the effect of the implementation to the performance of employees at Sanctoo Suites & Villas, Singapadu, Gianyar. Research methods: The type of data in this study is primary data which obtained through observation, interviews, and questionnaires from 60 samples. The data analysis technique used is simple linear regression and processed through the SPSS. Results and discussion: The management of Sanctoo Suites & Villa has not explicitly implemented spirituality in the workplace buat implicitly the concept of spirituality in the workplace has been applied by management based on three dimensions that build spirituality in the workplace, namely meaningful work, feeling connected to the community, and alignment with organizational values. Spirituality has a positive influence on employee performance at Sanctoo Suites & Villas. Implication: This study has particular implications for the Sanctoo Suites & Villa management in building value dimensions that can increase the spirituality of employees in carrying out their duties so that they can contribute to the performance of their employees and to the companies.
Employee Performance and Retention: The Role of Supervisor Support and Work Motivation at Five Star Hotels in Bali Astawa, I Ketut; Suardani, Anak Agung Putri; Armoni, Ni Luh Eka
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 6 No 1 (2025): April 2025
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v6i1.428

Abstract

Purposes: This study aims to analyze the importance of supervisor support in motivating operational employees and its implications for work performance and employee retention in 5-star hotels in Bali. The problems raised in this study are the effect of supervisor support on employee work motivation, the effect of work motivation on employee performance, and the effect of work motivation on employee retention at 5-star hotels in Bali. Research methods: The population in this study is all permanent employees at 5-star hotels in Bali. The number of research respondent samples of 125 was determined by purposive sampling. The research data used are primary data and secondary data. The data processing method is carried out with SEM with SmartPLS 4. Results and discussion: The effect of supervisor support on employee work motivation at a 5-star hotel in Bali 64.9% was positive and significant, which means that the higher the supervisor support, the higher the employee's work motivation. Employee work motivation has a positive and significant effect of 64.6% on employee performance, and work motivation affects employee retention positively and significantly by 52.5%. After considering the control variable, the increased R-Square value suggests that supervisor support positively impacts employee motivation if employees have a high education. Implication: Aspects of educational level greatly influence a supervisor in making decisions to motivate employees at a 5-star hotel in Bali. Decision-making is faster and more structured because it has a mature theoretical foundation. The higher the education, the more comprehensive the supervisor's insight. A supervisor with an unmarried status has speed in making decisions and motivates his employees. From a gender perspective, women cannot freely determine workload and work shifts compared to men.
Co-Authors Ade Maman Suherman Agung, A A Gde Ngurah Akbar, Fitra Anak Agung Sagung Kendran Anita Rahman Ansari , Teuku Syahrul Ansari, Teuku Syahrul Aprilia, Luna Puji Aprilia, Nadya Muli Ariani, Taufiqoh Bina Armoni, Ni Luh Eka Aurelly, Ivanka Freisha Azizah, Faiqah Nur Azzahra, Salma Putri Azzahra, Widy Ayu Artie Bendesa, Adinda Oktaviani Budi Susanto Caesar Rusmiadi, Panji Cantika, Bela Chandini, Haura Nasywa Dedi Pahroji Diana Sari Fadhilla, Angella Errieka Falihah, Hasna Gusmaria, Yenrizka Hadi Pura, Margo Hakim, Jumhur Hapsari, Pradipta Larasati Annisa Aulia Hasni, Nadia Nuraini Hayatul Iman, Candra Hendra Wijaksana I Gede Mudana I Ketut Suparta I Nyoman Winia Ida Bagus Komang Ardana Iswari, Benny Karfiatno, Fauzi Koswara, Indra Yudha Kurniati, Grasia Larasati, Clara Bunga Maharanisima, Shiva Ramadwiva Mansu G, Nicolo de’Albertgati Muhammad Yunus Ni Nyoman Sri Astuti Nurailida, Nabila Nurlailasari, Ella Oktaviani, Angelia Partini, Ni Made Siska Pasaribu, Audry Salsabila Pradnyani, Ni Luh Putu Lely Pramana, Made Dwitya Teja Putra, I Komang Gede Marthayana Putri, Nida Amalia Rama, Vanny Oktafia Putri Rani Apriani Riani, Devita Rizky, Leonardo Sahatatua, Richart Salsabila, Novi Sanches, Unggul Mario Hizkia Santika, A A Dwi Santoso, Imam Budi Saputra, Moh Raka Saputri, Isri Al Iqna Saputro, Bambang Sari, I Gusti Agung Mas Krisna Komala Sarjana, I Made Bram Setiady, Try Sidabutar, Amabel Yulia Siti Aisyah Siti Hamzah Marpaung, Devi Suardani, Anak Agung Putri Sudiarta, Made Sukmawati, Ni Made Rai Syaharani, Maulitha Haliza Tantri, Raisya Tinambunan, Wahyu Donri Tri Setiady, Tri Victoria, Rain Wendri, I Gusti Made Wiguna, Adhi Gani Yudha Koswara, Indra Yusup, Mochamad Habbi