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Journal : Jurnal Ilmiah Research Student

IMPLEMENTASI KEBIJAKAN RETRIBUSI PARKIR Di KECAMATAN PALU SELATAN KOTA PALU PROVINSI SULAWESI TENGAH Ahmad firdaus; Irwan waris; Nawawi natsir
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 4 (2024): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i4.861

Abstract

Parking service fees along public roads contribute significantly to the revenue of Palu City. To enhance local revenue, the optimal implementation of policies regarding on-street parking service fees is crucial for the Palu City Transportation Agency. This research employs a qualitative descriptive method, with five purposively selected informants. Data collection methods include observation, interviews, and document analysis. The study utilizes the policy implementation theory developed by Merilee S. Grindle, encompassing policy content and implementation context. The findings reveal suboptimal implementation of the on-street parking service fee policy by the Palu City Transportation Agency. The evaluation is based on two aspects proposed by Merilee S. Grindle, with the policy content aspect deemed less than optimal. Meanwhile, the implementation context aspect is considered to be involved optimally.
KINERJA BAGIAN PROTOKOLER DI SEKRETARIAT DAERAH KABUPATEN PASANGKAYU Sadahi Wahid; Abdul Rivai; Nawawi Natsir
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 4 (2024): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i4.1051

Abstract

The phenomenon that occurred in the Protocol Section at the Regional Secretariat of Pasangkayu Regency, has been going well but there are still several things that are not optimal, namely delays in work attendance so that in implementing performance in the areas of coordination, coaching, policy formulation, program planning, evaluation and reporting on the implementation of Public Relations and Protocol activities related to reporting, documentation and protocols. It can be seen that performance is hampered or hampered. The aim of this research is to determine the performance of the Protocol Section at the Pasangkayu Regency Regional Secretariat, which is studied based on the performance theory model according to Anwar Prabu Mangkunegara (2019: 67), namely: Work quantity, work quality, work discipline, work initiative, responsibility. The type of research used is qualitative descriptive with purposive sampling of informants. The results of research on the performance of the protocol section at the Pasangkayu Regency Regional Secretariat can be concluded as follows: The results of the research show that performance in terms of quantity and quality has gone well, this shows that employees are capable of achieving performance. Performance in terms of discipline means that there is implementation of work discipline starting from the level of electronic attendance, morning roll call and use of official uniforms, there are still employees who commit violations of work discipline, especially during working hours where they are not optimally carrying out their obligations with indicators of complying with working hours provisions, p. This can be seen from the fact that there are still employees who do not comply with working hours provisions, such as employees often not coming to work, entering and leaving the agency not in accordance with regulations and often entering the office late. Performance in terms of initiative means that in carrying out their duties, employees always help each other with colleagues in completing tasks without any orders from superiors. Performance in terms of responsibility means that employees are able to complete tasks well in accordance with the specified time, however, in terms of discipline, employee performance is still not optimal. The obstacles to the performance of the Protocol Section at the Regional Secretariat of Pasangkayu Regency are the lack of employees so that the work carried out by employees is overwhelmed and they have difficulty carrying out superiors' orders, in addition to the reduction in the number of employees and the lack of optimal support for employee work in the form of facilities and infrastructure, namely an internet network that is too slow resulting in work employees are hindered in carrying out their duties so that employees' work is neglected.
Pelayanan Administrasi Terpadu Di Kecamatan Pasangkayu Kabupaten Pasangkayu Susriani Susriani; Suasa Suasa; Nawawi Natsir
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 4 (2024): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i4.1052

Abstract

The aim of this research is to determine Integrated Administrative Services in Pasangkayu District, Pasangkayu Regency, which is studied based on the work motivation theory model according to Parasuraman (1988: 69). Reliability (Reliability), Responsiveness (Responsiveness), Assurance (Guarantee), Empathy (Empathy), Tangible (Direct evidence), The type of research used is qualitative descriptive with purposive selection of informants and the number of informants selected is 5 people using data collection techniques, 1). Observation, 2). Interview, 3) Documentation. By analyzing all the interview results. Results of Research on Integrated Administrative Services in Pasangkayu District, Pasangkayu Regency, Based on the results of the discussion using 5 (Five) Service Quality indicators for integrated administrative services at the Pasangkayu District Office, Pasangkayu Regency, the author can draw the conclusion that the results of the research conducted by the author in the Pasangkayu District Office, Pasangkayu Regency through observation and the results of direct interviews with several informants, from five dimensions/aspects of assessment of Reliability, Responsiveness, Assurance, Empathy, Tangible (direct evidence). The author concludes that the implementation of government public services in the Pasangkayu District office, Pasangkayu Regency, is measured from the five indicators, which are assessed as indicators/dimensions of Reliability,Responsiveness,Empathy,Tangible (Direct Evidence), whereas in Assurance indicators/dimensions whose results are still not working well
MOTIVASI KERJA APARATUR SIPIL NEGARA DALAM MENINGKATKAN KINERJA DI DINAS KETAHANAN PANGAN KABUPATEN PASANGKAYU Misda W; Nawawi Natsir; Dandan Haryono
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 4 (2024): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i4.1053

Abstract

The purpose of this research is to determine the work motivation of state civil servants in improving performance at the Pasangkayu Regency Food Security Service, which was studied based on the work motivation theory model according to David Mc Clelland (Siagian, 2004: 167). 1). The need for achievement, 2). The need for power, 3). The need for affiliation, the type of research used is descriptive qualitative with purposive selection of informants and the number of selected informants is 5 people using data collection techniques, 1). Observation, 2). Interview, 3) Documentation. By analyzing all the interview results. The data was analyzed using several steps according to the theory of Miles, Huberman and Saldana (2014), namely analyzing the data in three steps: data condensation, presenting the data (data display), and drawing conclusions or verification (conclusion drawing and verification). The results of research on work motivation for state civil servants in improving performance at the Pasangkayu Regency Food Security Service showed that the need for achievement requires the work enthusiasm of officials to develop creativity and direct all their abilities in order to achieve work performance, so it is necessary to increase abilities both technically, conceptually and human relations. Meanwhile, the research results were obtained from the need for power, the work spirit of an employee so that he mobilizes all his abilities in order to achieve the best power/position in the organization, with the hope of being promoted to occupy a position. And the need for affiliation has the desire to create and maintain friendship and warm relationships with other people. Collaboration between teams also continues to be improved. Overall, employee work motivation can be said to be good, but it needs to be improved further so that the Vision and Mission of the Food Security Service can be achieved.
Pelayanan Koleksi Karya Cetak Dan Digital Di Unit Penunjang Akademik Perpustakaan Universitas Tadulako Ahmad Zuhri; Nuraisyah Nuraisyah; Nawawi Natsir
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 4 (2024): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i4.1104

Abstract

The purpose of the research was to determine the implementation of print and digital collection services for users at UPA. Tadulako University Library. In addition, to find out the factors that cause the lack of optimal collection. This research was conducted based on Parasuraman theory about the dimensions of service quality, that is tangibles, reliability, responsiveness, assurance, emphaty. The results of research show that the dimensions of Reliability, Responsiveness, Assurance and empathy have been running well, but the Tangible dimension is still not running optimally, this is due to the number of librarians who have not met the national standards of university libraries and the lack of library promotion activities. The conclusion of this study is that the service of printing and digital collections at UPA Library has not run optimally.