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All Journal Media Wisata Jurnal Manajemen dan Kewirausahaan (JMDK) E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo Jurnal Studi Manajemen dan Bisnis JPM (Jurnal Pemberdayaan Masyarakat) MBR (Management and Business Review) Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI JABI (Jurnal Akuntansi Berkelanjutan Indonesia) Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Jurnal Penelitian JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Pengabdian Bersama Masyarakat Indonesia KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Jurnal Dinamika Manajemen
Aristanto, Eko
Universitas Merdeka Malang
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Transportation Other

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Peningkatan kapasitas dan penilaian mandiri kinerja pelayanan publik Aristanto, Eko; Damayanti, Indri
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 4 No 1 (2021)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v4i1.7787

Abstract

The implementation of this activity aims to increase the capacity of public service providers in carrying out public services and assist in carrying out an self assessment of the performance of public services.Training and mentoring activities are followed by public service providers in Balai Besar Pelaksanaan Jalan Nasional VIII Jawa Timur. Methods of carrying out activities that include: i) Desk documents; ii) Training; and iii) Assistance. The implementation of activities begins and is based on the evaluation results of the PANRB Ministry. The output of the implementation of this activity can contribute to improving the performance of public services with the support and availability of various public service documents including: public service standard documents, improving the implementation of public satisfaction surveys, and improving public service information on the BBPJN VIII website. The results of the training and mentoring show an increase in the performance of public services from 2.72 (Score C) to 3.50 (Score B). The evaluation of training and mentoring activities showed a result of 88.67% with very good training performance.
WILL DOING A LOT OF PROMOTIONS HELP INCREASE IMAGE AND CONSUMER APPEAL? Zaenal Aripin; Eko Aristanto; Ngurah Made Novianha Pynatih
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 1 (2023): Kisa Institute - December 2023
Publisher : PT. Kreatif Indonesia Satu

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Abstract

The rapid development in the world of marketing shows that promotion is not only a tool to increase sales, but also has a significant impact on the company's image and consumer appeal. The fundamental question arises: whether by doing a lot of promotion, companies can effectively improve their image and strengthen the appeal to consumers. This study aims to investigate whether the intensity of promotion contributes to the improvement of company image and consumer appeal. By focusing on the relationship between promotion frequency and consumer perception, this study aims to provide a deeper understanding of the effects of promotion on company image and the extent to which it affects consumer appeal. This study uses a Systematic Literature Review (SLR) approach to collect and analyze related research findings from various literature sources. Taking into account empirical research, consumer theory, and corporate case studies, the study details the impact of promotion on corporate image and consumer appeal. Analysis of the literature reveals that promotions done wisely can make a positive contribution to improving a company's image and consumer appeal. The right frequency of promotions, consistent messaging, and timeliness are key factors in shaping consumers' positive perception of the brand. However, keep in mind that excessive or irrelevant promotions can result in negative impacts, such as consumer fatigue and decreased trust.
NURTURING MARKETING RELATIONSHIPS: THE ROLE OF LOYALTY TENDENCIES BEYOND RELATIONSHIP DYNAMICS Zaenal Aripin; Ngurah Made Novianha Pynatih; Eko Aristanto
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 2 (2024): Kisa Institute - January 2024
Publisher : PT. Kreatif Indonesia Satu

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Abstract

Maintaining strong marketing relationships with customers is crucial to a company's long-term success. In an era full of intense competition, customer loyalty tendencies have an important role in influencing the dynamics of the relationship between companies and customers. However, customer loyalty tendencies are not only influenced by internal factors, but also by external factors that complicate the dynamics of marketing relationships. This research aims to investigate the role of customer loyalty tendencies beyond the dynamics of marketing relationships. We want to understand how external factors, such as changing market trends and social environmental influences, influence customer loyalty trends, as well as their impact on sustainable marketing relationships. The research method used in this research is qualitative. We conducted an in-depth review of relevant literature, including related journals, articles and books. We also analyzed case studies and previous research to gain comprehensive insight into this topic. The research results show that customer loyalty tendencies play a key role in maintaining sustainable marketing relationships. External factors such as changes in market trends, social environmental influences, and competitors' actions can influence customer loyalty tendencies. It is important for companies to adopt a responsive approach to environmental changes and continuously monitor changes in customer needs and preferences.
Pendampingan Kelembagaan Desa Tangguh Bencana (Destana) pada Desa Rawan Bencana Banjir Lahar Dingin Gunung Kelud di Kecamatan Kasembon Syarif Hidayatullah; eko aristanto; umu khouroh; irany Windhyastiti; Andi Nu Graha
Jurnal Pemberdayaan Masyarakat Vol 5 No 1 (2020): Mei
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DPPM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (788.135 KB) | DOI: 10.21067/jpm.v5i1.4152

Abstract

This service activity aims to help institutional strengthening of the Tangguh Disaster Village (Destana) in disaster planning at the village level in the context of increasing preparedness and overcoming the cold lava flood disaster. The activity was carried out in Kasembon Subdistrict with an implementation time of 3 months. The target groups for this activity are village officials, management and members of the disaster management forum, tagana volunteers and informal leaders from Bayam Village, Pondokagung Village and Pandansari Village. The method of implementing this activity is training and assistance with 6 stages of activities including: i) coordination and outreach, ii) participatory community FGDs, iii) disaster management training, iv) tracking disaster-prone areas, v) mentoring in preparing village disaster documents, vi) evaluation implementation of activities. The results of the implementation of the dedication showed that the attendance rate of participants was 86.7%, the participation rate was 80%, the level of understanding of training materials was 73.3%; and the completion rate of disaster documents by 100%. The main output of this activity is the Gunung Kelud Cold Flood Lava Contingency Plan Document for Bayam Village, Pondokagung Village and Pandansari Village.
Pendampingan Perhitungan Potensi Penerimaan Retribusi Pelayanan Persampahan di Kabupaten Bandung Eko Aristanto; Zaenal Aripin; Aspan Priana; Idris Idris; Vonny Novera; Diana Purnamasari; Wasinininingsih Wasinininingsih; Angga Sukmana
Jurnal Pengabdian Bersama Masyarakat Indonesia Vol. 4 No. 3 (2026): Juli : : Jurnal Pengabdian Bersama Masyarakat Indonesia
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jpbmi.v4i3.995

Abstract

This community engagement program aimed to assess the revenue potential of municipal solid waste service charges based on the mapping of chargeable service users and the applicable service tariffs stipulated in Bandung Regency Regional Regulation No. 9 of 2023 on Regional Taxes and Regional Charges. The strategic partners involved in this program included the Bandung Regency Environmental Agency, the Regional Technical Implementation Unit (UPTD) for Solid Waste Collection and Transportation, Integrated Waste Processing Facilities (TPST), and the Regional Final Waste Processing Site (TPPAS). The technical assistance employed a participatory approach consisting of technical coordination meetings, and field surveys to collect data, validate findings, and formulate recommendations for optimizing municipal solid waste service charge revenue. The primary outcome of this community engagement program was the successful identification of 60,341 household chargeable units and 62,635 non-household chargeable units as the basis for estimating the revenue potential of municipal solid waste service charges in Bandung Regency. Based on the assessment, the estimated revenue potential reached IDR 13,873,338,846 under the pessimistic scenario, IDR 14,500,674,306 under the moderate scenario, and IDR 18,384,609,542 under the optimistic scenario.
Co-Authors Abdul Waris Abdul Waris Abdul Waris Adi Suroso Alvianna, Stella Andi Nu Graha Aspan Priana Bachtiar, Yanuar Caecilya Putri Diaz Chandra Dinata Christina Sri Ratnaningsih Damayanti, Indri Hary Hermawan Heni Pujiastuti Idris Idris Ike Kusdyah Rachmawati Indri Damayanti Indri Damayanti Indri Damayanti Irany Whindyastiti Irany Windhyastiti Khalikussabir, Khalikussabir Krisnawuri Handayani Kuncoro Adi Prabowo Ngurah Made Novianha Pynatih Patalo, Ryan Gerry Prabowo, Kuncoro Adi Prihat Assih Purnamasari, Diana Ratih Setyo Rini Sari Yuniarti Singgih Adi Pratama Siti Ridloah Sugeng Haryanto Sugeng Haryanto Sukmana, Angga Sunardi Sunardi Sunarjo Sunarjo Syarif Hidayatullah Umar Ariefudin, Muhammad Umu Khouroh Vonny Novera Wasinininingsih Wasinininingsih Yanuar Bachtiar Yusaq Tomo Ardianto Zaenal Aripin Zainal Aripin