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All Journal Ilmu Administrasi Publik SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Jurnal Administrasi Negara Phinisi Integration Review Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi JEKPEND Jurnal Ekonomi dan Pendidikan Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Indonesian Journal of Social and Educational Studies Seminar Nasional Pengabdian Kepada Masyarakat Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Seminar Nasional Hasil Penelitian LP2M UNM Jurnal Penelitian dan Pengabdian Masyarakat Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PUBLICUS: JURNAL ADMINISTRASI PUBLIK Pinisi Journal of Social Science Jurnal Aktor Ruang Komunitas : Jurnal Pengabdian Masyarakat Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran
Sulmiah, Sulmiah
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Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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Recess Service Innovation Through The Ero'ta Application: Characteristics, Implementation, and Constraints in the Makassar City DPRD sulmiah, sulmiah; Syahar, Mulyadi; Johansyah, Oky Nur Pratiwi; Widyawati
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1369

Abstract

Effective and participatory public services are the key to realizing good governance, especially in the current era of digitalization. This article discusses recess service innovations through the eRO'TA (e-Recess By Us) application at the Makassar City DPRD, which is designed to improve access and transparency in the delivery of people's aspirations. This study aims to analyze the characteristics, implementation, and constraints of the application as a legislative digital innovation model. Using a qualitative approach with a case study design, data was collected through in-depth interviews, participatory observations, and document analysis from 12 key informants. The results of the study show that eRO'TA meets four characteristics of innovation according to Robbins, namely peculiarity, elements of novelty, planned processes, and clear goals. This application has succeeded in increasing the efficiency and accountability of recess services through digital transformation. However, challenges in the form of technical disruptions, lack of socialization, and low digital literacy still hinder widespread adoption. These obstacles have implications for the lack of optimal aspiration databases as the basis for development planning. This study emphasizes that the success of digital innovation in the public sector requires technology integration, institutional readiness, and community empowerment as a prerequisite for participatory and adaptive governance
Recess Service Innovation Through The Ero'ta Application: Characteristics, Implementation, and Constraints in the Makassar City DPRD sulmiah, sulmiah; Syahar, Mulyadi; Johansyah, Oky Nur Pratiwi; Widyawati
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1369

Abstract

Effective and participatory public services are the key to realizing good governance, especially in the current era of digitalization. This article discusses recess service innovations through the eRO'TA (e-Recess By Us) application at the Makassar City DPRD, which is designed to improve access and transparency in the delivery of people's aspirations. This study aims to analyze the characteristics, implementation, and constraints of the application as a legislative digital innovation model. Using a qualitative approach with a case study design, data was collected through in-depth interviews, participatory observations, and document analysis from 12 key informants. The results of the study show that eRO'TA meets four characteristics of innovation according to Robbins, namely peculiarity, elements of novelty, planned processes, and clear goals. This application has succeeded in increasing the efficiency and accountability of recess services through digital transformation. However, challenges in the form of technical disruptions, lack of socialization, and low digital literacy still hinder widespread adoption. These obstacles have implications for the lack of optimal aspiration databases as the basis for development planning. This study emphasizes that the success of digital innovation in the public sector requires technology integration, institutional readiness, and community empowerment as a prerequisite for participatory and adaptive governance
Beyond Platform Adoption: Education Policy Transformation, Institutional Capacity, and Learning Effectiveness Johansyah, Oky Nur Pratiwi; Sulmiah, Sulmiah
PUBLICUS: Jurnal Administrasi Publik Vol 4 No 1 (2026): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Pattimura University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol4iss1p84-96

Abstract

The integration of digital technology into education has accelerated significantly, transforming not only instructional practices but also education policy and governance frameworks. This study examines the transition from conventional to digital learning by assessing the association between technology-based education policy transformation and student learning outcomes in Ujung Pandang District, Makassar City, Indonesia. Adopting a quantitative explanatory design, data were collected through a structured survey administered to 198 students enrolled in public senior high schools that had implemented digital learning platforms. Technology-based policy transformation was operationalized through four dimensions: digital platform utilization, institutional support, teacher readiness, and digital infrastructure. Learning outcomes were measured using perceived academic performance, learning engagement, and perceived learning effectiveness. Descriptive statistics indicate that students perceived the implementation of digital learning policies at a relatively high level, particularly in terms of digital platform utilization and infrastructure availability. Inferential analysis reveals a strong and statistically significant relationship between policy transformation and learning outcomes. Regression results demonstrate that technology-based education policy transformation explains a substantial proportion of variance in learning outcomes, highlighting the importance of governance and institutional factors in shaping digital learning effectiveness. Among the policy dimensions, digital platform utilization and teacher readiness emerged as the strongest predictors. This study contributes to the literature by framing digital learning effectiveness within an education policy transformation and public administration perspective. The findings provide policy-relevant insights for local governments and education administrators seeking to strengthen the design, implementation, and sustainability of technology-based learning reforms in urban education contexts.
Co-Authors A, Muhammad Rizal Aina, Asri Nur Amin, Siti Alfianty Astini Andriani, Andi Filda Dian Anisa Anisa arka, Muh Husni Asmiranda, Asmiranda Azhari, Megawati Cudai Nur, Andi Darman Manda Manda eki, eki Fadilahaya, Andi Aqila Fadillah, Hana Fajar, Rahmat Fitri, Anisa Fitriyani, Fina Fiulaizi, Anna Guntur, Muhamamd Hermawan, Adi Hidayanti, Niniek Iqbal Arifin Isgunandar, Isgunandar Madani, Ihwan Muhammad Guntur, Muhammad Muhammad Syukur Muhammad Yusril Najamuddin Najamuddin, Najamuddin Nasaruddin H Novayanti Sopia Rukmana, Novayanti Sopia Nur Pratiwi, Oky Nur, Andi Cudai Nurhidayah Nurhidayah Nurlia Nurlia Nuryamin, Muh Oky Nur Pratiwi Johansyah Paramitha, Dyan Rahmadani, Nanang Rifdan . Riri Amandaria Rizal S, Muh. Rukmana, Novayanti Rusdi Rusdi Sahade Sakawati, Herlina Sirajuddin Saleh Sofia Rukmana, Novayanti Sukawati, Herlina Syahar, Mulyadi Tamrin, Sopian Widyawati Widyawati Widyawati Yamin, Muh Nur Yamin, Muh. Nur Zarni Adia Purna