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PENGARUH PEOPLE DAN PHYSICAL EVIDENCE TERHADAP MINAT KUNJUNGAN DI RUMAH MAKAN KHAS BETAWI BABEH SADELI, PONDOK AREN, TANGERANG Desafitri, Linda; Irfal, Irfal; Haryono, Joko
JURNAL EKOBIS DEWANTARA Vol 7 No 2 (2024): JURNAL EKOBIS DEWANTARA
Publisher : Program Studi Manajemen Fakultas Ekonomi UST

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/ed_en.v7i2.4188

Abstract

This research aims to determine the influence of people and physical evidence on interest in visiting Betawi Babeh Sadeli Restaurant, Pondok Aren, South Tangerang, Banten Province. This type of research is descriptive quantitative with multiple analysis methods. The data collection technique was carried out by distributing questionnaires to respondents, using a Likert scale. The sampling technique used was accidental sampling. The population in the research were all consumers who visited the Babeh Sadeli Betawi Restaurant, Pondok Aren. The sample consisted of 100 respondents. The results of partial research on people and physical evidence influence interest in visiting. Research shows that service and the physical environment influence the customer experience at a restaurant. A friendly and professional attitude increases visitor satisfaction and influences their interest in returning. An attractive interior and cleanliness are also important in providing a positive first impression to customers. The combination of the two creates an overall positive experience, encouraging customers to return and recommend the restaurant to others. Restaurant practitioners are advised to provide employee training for friendly, professional and knowledgeable service. Then also interior design, cleanliness and food presentation to create a positive impression.
Keberadaan Pasar Tradisional di Jakarta Sebagai Destinasi Wisata Sulistiyo, Tri Djoko; Gantina, Devita; Haryono, Joko; Rachmatullah, Adam; Aditya, Michael Khrisna
Jurnal Ilmiah Pariwisata Vol 30 No 1 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i1.1879

Abstract

Traditional markets in Jakarta, such as Tanah Abang Market, Jatinegara Market, and Senen Market, have great potential as sustainable tourist destinations. However, these markets face various challenges related to infrastructure, cleanliness, and suboptimal management. This study aims to analyze the potential of traditional markets as tourist destinations and identify factors that influence their attractiveness and management. The method used is a qualitative approach with in-depth interviews with traders, visitors, and market managers, as well as field observations of the physical and social conditions of the market. The results of the study indicate that the main attraction of traditional markets lies in the authentic local atmosphere, social interaction between traders and buyers, and the diversity of cultural products. However, inadequate infrastructure, poor cleanliness, and an uncoordinated management system reduce visitor comfort. In conclusion, traditional markets have great potential as tourist destinations, but require infrastructure improvements, more professional management, and training for traders to improve services. The suggestion of this study is the need for more inclusive policies and a balanced approach between modernization and preservation of local culture so that traditional markets can develop as sustainable tourist destinations. Keywords: traditional market, tourist destination, infrastructure, cleanliness, cultural preservation
Pengaruh Keterlibatan Karyawan dan Budaya Perusahaan Terhadap Kinerja Perusahaan di Hotel Horizon, Bandar Lampung Haryono, Joko; Rahmanita, Myrza
Jurnal Ilmiah Pariwisata Vol 28 No 2 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i2.1742

Abstract

This study aims to analyze the effect of employee involvement and corporate culture on company performance. The research method uses multiple regression analysis. The population in this study were all employees at the Horison Hotel Bandar Lampung. While the sample amounted to 100 respondents. The results of the study partially involve employee involvement and company culture have a significant effect on company performance. Employee involvement at Hotel Horison Bandar Lampung has a positive impact on company performance through high commitment, dedication and enthusiasm in their duties, which increases motivation, productivity, guest service, customer satisfaction and operational efficiency. Corporate culture has a significant influence on the performance of Hotel Horison Bandar Lampung. A strong and clear culture creates stronger identification between employees and company goals, encourages motivation and dedication, and promotes active participation, innovation and collaboration. All of this has a positive impact on the quality of service and the overall guest experience. Hotel Horison Bandar Lampung is expected to create open and effective communication channels between management and employees and focus on developing a positive, inclusive and collaborative corporate culture to enhance employee engagement and overall team spirit. Keywords: Employee engagement, Company Culture, Company Performance
Analisa Korelasi Protokol Kesehatan Covid 19 Terhadap Keputusan Pembelian di Kedai Kopi Kiko, Jakarta Hidayat, Candra; Haryono, Joko
Jurnal Ilmiah Pariwisata Vol 26 No 3 (2021): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v26i3.1548

Abstract

This study aims to determine the effect of health protocol correlation on purchasing decisions at Kiko Coffee Shop. The method of analysis in this study is simple regression analysis. The population in this study were all consumers of Kiko Coffee Shop. While the number of samples is 200 people. The sampling technique used is accidental sampling, where respondents meet directly with researchers, then fill out a google form. Health protocols have a significant effect on purchasing decisions at Kiko Coffee Shop because many consumers agree that Kiko Coffee Shop carries out health protocols so that consumers avoid the risk of being exposed to the Covid-19 virus. It is hoped that the Kiko Coffee Shop manager will continue to provide good service and continue to comply with the health protocol regulations that have been implemented so that consumers in general still feel comfortable and more satisfied when eating at Kiko Coffee Shop. Keywords: Covid 19, Health Protocol, Purchase Decision