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All Journal Humaniora Lensa: Kajian Kebahasaan, Kesusastraan, dan Budaya MEDIA MEDIKA INDONESIANA Jurnal Anestesi Perioperatif Folia Medica Indonesiana Journal of Agromedicine and Medical Sciences Biomedika Journal of Medicine and Health Oto Rhino Laryngologica Indonesiana Lembaran Sejarah Majalah Biomorfologi (Biomorphology Journal) Jurnal Riset Akuntansi dan Manajemen Malahayati (JRAMM) Jurnal Psikiatri Surabaya (Surabaya Psychiatry Journal) Indian Journal of Forensic Medicine & Toxicology Masyarakat Indonesia PROFESSIONAL HEALTH JOURNAL Daengku: Journal of Humanities and Social Sciences Innovation Journal Philosophy of Law Journal of Medicine and Health
Bambang Purwanto
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Religion Humanities Biochemistry, Genetics & Molecular Biology Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Other

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Journal : Daengku: Journal of Humanities and Social Sciences Innovation

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Gig Economy in the Digital Age: Task Clarity, Technology Access, Social Support, Motivation, and Impact on Worker Performance Wulan, Titis Sri; Putri Ayu Permata Devi; Bambang Purwanto; Yuliati
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 5 No. 4 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku4389

Abstract

The rapid growth of the gig economy in Indonesia has transformed the nature of digital work, offering flexibility yet creating challenges related to job security and performance. This study aims to analyze the influence of task clarity, technology access, social support, and motivation on the performance of gig workers in Indonesia. A quantitative descriptive approach was used by distributing online questionnaires to 300 digital platform workers across the Greater Jakarta area. Data were analyzed using multiple linear regression after meeting the requirements of validity, reliability, and classical assumption tests. The results show that social support and motivation have a significant positive effect on performance, while task clarity and technology access show a positive but insignificant relationship. The findings indicate that psychosocial factors contribute more strongly to gig workers’ performance than structural or technical aspects. These results imply that maintaining social connections and intrinsic motivation is crucial for sustaining productivity in flexible digital work environments. This study is limited to respondents in urban areas and does not include qualitative insights from workers’ lived experiences. Future research is suggested to expand the sample across regions and integrate qualitative analysis to better understand the dynamics of digital labor in Indonesia.
Co-Authors AA Subiyanto Adelia Handoko Agus Sutardjo Ahmad Abdullah Ahmad Nur Huda Aldika Akbar, Muhammad Ilham Arifa Mustika Aryati Bambang Wirjatmadi Budi Prasetyo Darmika Caroline Didik Prasetyo Eko Budi Koendhori, Eko Budi Elyana Asnar Eman Sulaiman Erna Listyaningsih Esti Tantri Anandani Fitriana, Farida Haqqelni Nur Rosyidah Hari Basuki Notobroto Hari Setiono Haryono Yuniarto Herdianty Kusuma I Gusti Bagus Wiksuana Idha Kusumawati Ilman F Martanegara Imam Susilo Indri Ngesti Rahayu Intan Herlina Irena May Rani Iwin Sumarman Izzati, Dwi Jusak Nugraha Lestari Wuryanti Lina Lasminingrum Lusi Mirnawati M. Yogiarto Moh. Ali Azis Natasha Tiara Bernadette Nur Hayati Nurmala Nurmala Nurmala Nurmala Paulus Kusnanto Putri Ayu Permata Devi Rahma Anindita Raihan Akbar Muhammad Refli Sudrajat Riri Handayani Rochana Ruliyandari Rohmatul Ummah Sally Mahdiani Semedi, Bambang Pujo Setiawan, Philia Shinta F Boesoirie Sony Wibisono Sugiarto Sugiarto Sumardi Maryono Suradi Maryono TATI NURHAYATI Teti Madiadipoera Titis Sri Wulan Tri Hardi Susanto Umi Khanifah Warigit Dri Atmoko Yoes Prijatna Dachlan Yopie Wiguna Yussy Afriani Dewi