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Pengaruh Beban Kerja dan Stres Kerja Terhadap Kinerja Karyawan dengan Kepuasan Kerja Sebagai Variabel Intervening pada PT “X” Kota Bangka Belitung Fahria Az Zahra; Hardani Widhiastuti; Rusmalia Dewi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 4 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i4.6877

Abstract

This research aims to determine and explain the workload, work stress and job satisfaction experienced by employees which can determine the success and progress of the company. Therefore, researchers tried to analyze the conditions of workload, work stress and job satisfaction applied in the company to determine the significant influence on employee performance. Judging from the occurrence of general phenomena that occur in companies. The research method used is quantitative with Partial Least Square (PLS). Data was collected through a questionnaire distributed to employees of PT "X" Bangka Belitung City. The research sample was determined using a purposive sampling technique with certain criteria. Data analysis was carried out using SmartPLS software to test validity, reliability and hypothesis testing.The results of the research show that work stress does not directly affect performance. These results indicate that managing work stress workload is important for increasing employee satisfaction and performance. Job satisfaction itself acts as a mediating variable between workload, work stress and performance.
Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Turnover Intention dengan Komitmen Organisasi sebagai Variabel Intervening pada Karyawan PT. X Salsa Bela Rahmi; Hardani Widhiastuti; Rusmalia Dewi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 6 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i6.7430

Abstract

Study aims to analyze effect of work stress and job statisfaction on turnover intention with organizational commitement as an intervening variable among employees of PT. X. Number respondents this study were 260 employees of PT. X. Research sample was taken using purposive sampling. Retrieval research data uses a scale work stress, job statisfaction, turnover intention and organizational commitment. Data analysis uses SmartPLS program. The results of the study indicate show that work stress has a significant effect on turnover intention, indicated by a p-value of 0.000<0.05. Job satisfaction has a significant effect on turnover intention with a p-value of 0.002<0.05. Organizational commitment has a significant effect on turnover intention with a p-value of 0.000<0.05. Work stress has a significant effect on organizational commitment with a p-value of 0.000<0.05. Job satisfaction has a significant effect on organizational commitment with a p-value of 0.000<0.05. There is an effect of work stress on turnover intention through organizational commitment as an intervening variable. There is also an effect of job satisfaction on turnover intention through organizational commitment as an intervening variable for employees at PT. X.
Pengaruh Persepsi Kepemimpinan Spiritual dan Komitmen Organisasi Terhadap Organization Citizenship Behavior (OCB) dengan Kepuasan Kerja Sebagai Variabel Intervening di PT.APF Muhammad Amin; Arumwardani Nusandari; Rusmalia Dewi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 7 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i7.7753

Abstract

This study aims to analyze the influence of perceptions of spiritual leadership and perceptions of organizational commitment on organizational citizenship behavior (OCB) with job satisfaction as an intervening variable at PT APF. This research was motivated by the gap between the initial questionnaire data which indicated a high level of organizational citizenship behavior (OCB), and the interview results which indicated the existence of employees with low organizational citizenship behavior (OCB). The research method used is quantitative, with data collection through questionnaires and interviews. The research sample was 112 employees of PT APF. Data analysis was carried out using multiple regression analysis with SmartPLS 4.0. The research results show that perceptions of : 1. Spiritual leadership influence organizational citizenship behavior (OCB). 2. Perceptions of organizational commitment influence organizational citizenship behavior (OCB). 3. Perceptions of spiritual leadership influence job satisfaction. 4. Perceptions of organizational commitment influence job satisfaction. 5. Job satisfaction influences organizational citizenship behavior (OCB). 6. Perceptions of spiritual leadership influence organizational citizenship behavior (OCB) through job satisfaction. 7. Perceptions of organizational commitment influence organizational citizenship behavior (OCB) through job satisfaction. The implication of this research is that it is important for companies to pay attention to spiritual leadership and organizational commitment to create a positive work environment to increase employee job satisfaction, which will ultimately have an impact on increasing employees' extra-role behavior.
THE EFFECT OF QUALITY OF WORK LIFE AND JOB SATISFACTION ON WORK DISCIPLINE THROUGH SOCIAL SUPPORT AS AN INTERVENING VARIABLE IN THE FOOD AND BEVERAGES COMPANY PT FAMILY AURORA NUSANTARA Syarifatul Wahidah; Hardani Widhiastuti; Rusmalia Dewi
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20683075

Abstract

Study aims to analyze the effect of Quality of Work Life and Job Satisfaction on employee Work Discipline, with Social Support as an intervening variable at PT Family Aurora Nusantara. This research employed a quantitative approach involving 89 employees selected through purposive sampling. Data were collected using questionnaires with a Likert scale. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 4.0 software. The results indicate that Quality of Work Life, Job Satisfaction, and Social Support have a positive and significant effect on Work Discipline. Furthermore, Quality of Work Life and Job Satisfaction also have a positive and significant effect on Social Support. The indirect effect analysis shows that Social Support mediates the relationship between Quality of Work Life and Job Satisfaction on Work Discipline. These findings suggest that improving employees' quality of work life and job satisfaction can strengthen social support in the workplace, which ultimately contributes to enhancing employee work discipline.
Analisis Pengaruh Kepribadian Ekstroversi, Locus of Control dan Kecerdasan Emosional Terhadap Kinerja Perilaku Petugas Tiket Bus Trans Semarang dengan Dukungan Sosial Sebagai Variabel Moderasi Annisa Sabila; Hardani Widhiastuti; Rusmalia Dewi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 6 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i6.12002

Abstract

This study aims to analyze the effect of extraversion personality, locus of control, and emotional intelligence on the behavioral performance of Trans Semarang bus ticket officers, with social support as a mediating variable. This research employs a quantitative approach using Structural Equation Modeling (SEM) based on Partial Least Square (SmartPLS 4.0). The validity test results indicate that all indicators have outer loading values greater than 0.70 and AVE values above 0.50. In addition, composite reliability and Cronbach’s alpha values exceed 0.70, confirming that the research instruments are valid and reliable. The discriminant validity test using HTMT values below 0.90 also demonstrates good construct validity. The structural model results show that the R-square values are 0.866 for behavioral performance and 0.749 for social support, indicating strong predictive power. Hypothesis testing reveals that extraversion, locus of control, and emotional intelligence have a positive and significant effect on both behavioral performance and social support (p < 0.05). Social support also has a significant positive effect on behavioral performance.Furthermore, social support is proven to act as a partial mediator in the relationship between the independent variables and behavioral performance. This study highlights the importance of personality traits and emotional intelligence, supported by social factors, in enhancing employees’ behavioral performance.
Educational Management and Psychological Resilience: Effects of Role Conflict, Stress, Burnout on Job Satisfaction in Military Education Institutions Mustika Dwi Dinarsih; Hardani Widhiastuti; Rusmalia Dewi
Journal of Educational Management Research Vol. 5 No. 3 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i3.2104

Abstract

This study aims to examine the effects of role conflict and job stress on job satisfaction through burnout, while highlighting the role of psychological resilience within educational management contexts. A qualitative approach with a phenomenological design was employed to explore individuals’ lived experiences in managing organizational demands. Data were collected through in-depth, semi-structured interviews with purposively selected participants who had experienced workplace conflict and job-related stress. The data were analyzed using thematic analysis, including data condensation, display, and verification. The findings reveal that role conflict and job stress contribute to emotional exhaustion, decreased motivation, and negative work perceptions. Burnout emerges as a key mediating mechanism linking job demands to job satisfaction. However, individuals who demonstrate adaptive coping strategies—such as problem-focused coping, emotional regulation, and meaning-making—show higher psychological resilience and better job satisfaction. From an educational management perspective, leadership practices, communication systems, and institutional support significantly influence these psychological dynamics. This study implies that strengthening educational management strategies, including psychological support systems and stress management programs, is essential to enhance job satisfaction and sustain organizational effectiveness.
Pengaruh Literasi Digital terhadap Kinerja Karyawan dengan Kepuasan Kerja Sebagai Variabel Intervening pada Alumni Universitas Dian Nusantara di Tempat Kerja Shanti Maya; Hardani Widhiastuti; Rusmalia Dewi
Jurnal Ilmu Multidisiplin Vol. 5 No. 1 (2026): Jurnal Ilmu Multidisplin (April - Mei 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v5i1.1839

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh literasi digital terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening pada pegawai Universitas Dian Nusantara Tangerang. Kemampuan literasi digital menjadi aspek penting dalam menghadapi transformasi digital di sektor pendidikan tinggi. Kinerja karyawan yang optimal sangat dipengaruhi oleh kemampuan dalam mengoperasikan teknologi informasi serta tingkat kepuasan terhadap pekerjaan mereka. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan survei. Sampel dalam penelitian ini adalah pegawai tetap yang aktif menggunakan teknologi dalam tugas sehari-hari, yang diambil dengan teknik purposive sampling Dalam penelitian ini, digunakan metode kuantitatif dengan teknik pengumpulan data melalui kuesioner. Sampel berjumlah 120 alumni universitas Dian Nusantara yang sudah bekerja yang dipilih melalui teknik purposive sampling. Analisis data dilakukan dengan menggunakan perangkat lunak SPSS versi 25, mencakup uji validitas, reliabilitas, korelasi, serta Path Analysis untuk mengetahui pengaruh antar variable melalui variabel mediasi. Hasil penelitian diharapkan dapat menunjukkan bahwa literasi digital berpengaruh positif namun tidak signifikan terhadap kinerja karyawan, baik secara langsung maupun melalui kepuasan kerja sebagai variabel mediasi. Temuan ini memberikan kontribusi teoretis bagi pengembangan manajemen sumber daya manusia di perguruan tinggi dan implikasi praktis untuk meningkatkan kinerja melalui pelatihan digital dan peningkatan kepuasan kerja.
The Role of Employee Engagement in Mediating Perceived Organizational Support and Employee Development on Work Motivation Muhammad Girindra Syahdi; Hardani Widhiastuti; Rusmalia Dewi
Eduvest - Journal of Universal Studies Vol. 4 No. 11 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i11.49978

Abstract

This study was motivated by the problems of employees at PT. X who experienced fluctuating work motivation, lack of perceived organizational support, lack of employee engagement, especially in decision-making, but indirectly in terms of employee development that has been implemented, it has led to an increase in work motivation due to the absence of employee development programs to improve employee work motivation. This study aims to examine the relationship between perceived organizational support and employee development with work motivation through employee engagement as an intervening variable at PT. X. The method used in this study was a quantitative method with an explanatory research approach. The sampling technique used was simple random sampling. The sample in this study consisted of 164 contract employees at PT. X. The data analysis technique used was path analysis with Partial Least Square (PLS). The results showed that all hypotheses were accepted. Perceived organizational support and employee development have a positive effect on work motivation (t-statistic value > 1.96 and p-value < 0.05). Employee engagement is proven to strengthen the influence of perceived organizational support and employee development on work motivation (t-statistic value > 1.96 and p-value < 0.05). The conclusion of this study is that perceived organizational support and employee development have a positive relationship with employee work motivation through employee engagement as an intervening variable.
Pengaruh Stres Kerja dan Motivasi Kerja terhadap Kinerja pada Anggota Yanma Sat Brimob Polda Jateng Assyifa Salsabila; Hardani Widhiastuti; Rusmalia Dewi
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 2 (2026): SENTRI : Jurnal Riset Ilmiah, Februari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i2.5597

Abstract

This study aims to examine and analyze the effect of work stress and work motivation on employee performance. The research was conducted in an elite unit of the Indonesian National Police (Polri) in Central Java, namely Yanma Sat Brimob Polda Jawa Tengah. The population consisted of 60 members, and a saturated sampling technique was applied, involving all members as respondents. Data were collected through structured questionnaires and analyzed using a quantitative approach based on Partial Least Squares Structural Equation Modeling (PLS-SEM). Data quality testing included validity and reliability tests, followed by coefficient of determination (R²), effect size (F²), and hypothesis testing using the t-test. The analysis was conducted using SmartPLS version 4 for Windows. The results indicate that work stress and work motivation simultaneously have a substantial influence on performance, with a combined explanatory power of 71 percent. Partially, both variables show a statistically significant effect on performance. However, the findings reveal that work stress in the context of Yanma Sat Brimob functions as a hindrance stressor, which tends to reduce performance effectiveness when not properly managed, rather than as a challenge stressor that enhances alertness or adaptive performance. In contrast, high work motivation consistently contributes to improved performance outcomes. These results suggest that while motivation serves as a performance-enhancing factor, unmanaged work stress acts as a performance-inhibiting factor. Therefore, organizational management within Yanma Sat Brimob Polda Jawa Tengah is expected to prioritize effective stress management strategies alongside motivational reinforcement to optimize member performance. This study provides empirical evidence that can support policy formulation and human resource management in high-risk organizational environments.
Attitudes and Behavior of Occupational Health and Safety in Mina MSME Hardani Widhiastuti; Mulya Virgonita IW; Rusmalia Dewi; Rosalia T Gabronino; Rebecca Maquilling
Jurnal Psikologi Perseptual Vol. 10 No. 2 (2025): Jurnal Psikologi Perseptual
Publisher : Fakultas of Psychology, Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/perseptual.v10i2.15533

Abstract

This research was conducted in order to participate in resolving the problem of Occupational Health and Safety (OHS) Attitudes and Behavior, which occurred in Micro, Small, and Medium Enterprises (MSME) Processed Mina in Banjarsari village, Sayung coastal area, Central Java. Many fish processing businesses in the area only pursue profits to help the household economy, considering that their business productivity has not developed/increased, which is likely due to a lack of attention to conscious efforts to carry out or comply with Occupational Health and Safety, such as using personal protective equipment such as gloves, boots, or in processing fish related to stoves, there are no manual extinguishers for home businesses. This research is a population study with 38 respondents who are average fish processors and fishermen. The research method is quantitative with SPSS statistical analysis obtained results that the Attitude variable has a t value = 7.685 with Sig. = 0.000 (<0.05), indicating that Attitude has a positive and significant effect on Behavior (OHS). The regression coefficient value of 0.824 indicates that every one-unit increase in OHS Attitude will increase OHS Behavior by 0.824 units. Thus, it can be concluded that the more positive a person's attitude toward OHS implementation, the better their OHS behavior.