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All Journal Potensia JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH International Journal of Elementary Education JETL (Journal Of Education, Teaching and Learning) HIKMAH : JURNAL PENDIDIKAN AGAMA ISLAM Mitra PGMI: Jurnal Kependidikan MI Yumary: Jurnal Pengabdian kepada Masyarakat Inteligensi : Jurnal Ilmu Pendidikan Journal of Education Research Edukasia: Jurnal Pendidikan dan Pembelajaran Jurnal Wasatiyah: Jurnal Hukum Al-Umm: Jurnal Pengabdian dan Pengembangan Masyarakat
Zalisman, Zalisman
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Religion Aerospace Engineering Humanities Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Journal : Edukasia: Jurnal Pendidikan dan Pembelajaran

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Improving Student Satisfaction in Islamic Higher Education: The Role of Academic Services and Lecturer Performance (Quantitative Study of PTKI in Riau) Zalisman, Zalisman
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 6 No. 1 (2025): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v6i1.1465

Abstract

This study aims to analyze the influence of academic services and lecturer performance on student satisfaction at Islamic higher education institutions. Using a quantitative approach, data was collected through the distribution of questionnaires to students and analyzed using multiple linear regression and Pearson correlation. The results of the analysis indicate that both independent variables have a positive and significant contribution to student satisfaction levels, with faculty performance (β = 0.487) having a greater influence than academic services (β = 0.352). These findings emphasize the importance of faculty members in enhancing the quality of students' learning experiences, both in academic and developmental aspects. Based on these results, it is recommended that Islamic higher education institutions strengthen their academic service systems and prioritize faculty professional development focused on effective teaching, student engagement, and ethical leadership.
Co-Authors Abidin, Zaitun Aldri Frinaldi Amir Husin, Amir Amirullah, Marwin Anggi Fitri Apryani Simbolon, Indah Asmidaryani, Asmidaryani Elmirawati, Elmirawati Hariati, Haryuni HIDAYAT, M RIDHO Hidayatullah Ismail, Hidayatullah Inayah Pama, Violeta Junisa Putri, Lala Khasanah, Niswatul Maspuri, Maspuri Muhammad Ilham Syarif Nasrianti, Reni Nasution, Balyan Natuna, Umar Ningsih, Wirda Niswah Niswah Nurhaibi, Nurhaibi Nurhidayah Sari, Nurhidayah Purnamasari S, Ayu Putri Asilestari, Putri Samsul Rizal Saputra, Waldi Sari, Meiliza Sari, Meliza Simbolon, Muhammad Iran Simbolon, Parlindungan Sri Wahyuni Tryana, Nofita Wismanto Wismanto Yenda Puspita YUNDRI AKHYAR