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All Journal Ilmu Administrasi Publik Humano: Research Journal Jurnal Office JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Dedikasi Pinisi Business Administration Review Indonesian Journal of Social and Educational Studies Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Seminar Nasional Hasil Penelitian LP2M UNM Jurnal Aktor Pinisi Journal of Community Service Jurnal Lamellong: Pengabdian Kepada Masyarakat International Journal of Education, Management, and Technology International Journal of Humanities, Education, and Social Sciences Public Resource Innovation Management and Excellence (PRIME) Journal of Innovation and Sustainable Services
Aslinda, Andi
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Journal : Jurnal Office

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Implementation of E-Service in Population Administration Services at The Population Service and Bone Regency Civil Registration Ulfa, Maria; Aslinda, Andi; Guntur, Muhammad
Jurnal Office Volume 9, Number 2, July-December 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v9i2.55919

Abstract

In essence, public service is the provision of services to the community for the needs of the community both in quality and quantity in the life of the country or government system. Service is the essential main task of the apparatus, as servants of the state and society. This research aims to research how e-service is implemented in population administration services at the Bone Regency Population and Civil Registration Service and the factors inhibiting e-service services in population administration services at the Bone Regency Population and Civil Registration Service. This type of research is qualitative using a descriptive approach. Data collection techniques are carried out by means of observation, interviews and documentation. The data analysis technique used consists of data collection, data condensation, data presentation and drawing conclusions. The results of the research show that the implementation of e-service in the Bone Population Administration Service at the Population and Civil Registration Service of Bone Regency has been running in accordance with the provisions of Minister of Home Affairs Regulation Number 7 of 2019 but has not been completely running well, human resources and facilities are inadequate, socialization What is being done to the public is not on target and they do not understand the Adminduk's online services as seen from the sending of documents that are not appropriate. This research can be a reference for research on the Implementation of E-Service in Population Administration Services using qualitative methods.
Co-Authors Abdullah, Asmilah Agus, Rezky Amelia Ainun, Nur Fitra Akmal, Muh Ikramullah Anisa Fitri Anwar, Putri Ananda Aris Baharuddin Arsal, Achmad Rafi Ary Risaldi. N, Ary Risaldi. N Asyifa, Nur Aztira, Mochammad Ardian Bulan, Syahri Cahyanti, Nur Dwika Erviana, Irna Fatimah B, St. Fitri, Anisa Fitriyani, Dwi Audiyah H.R, Muh Asri Haedar Akib Haerul, Haerul Halim, Didin Hamid, Ardian Sukmawan HASNAWI HARIS, HASNAWI Herman H. Ibrahim Arifin Ibrahim Ibrahim Insyafiah, Muh. Fakhriawan Iskandar, Didik Ismail Ismail Jamaluddin Jamaluddin Jamilah Jamilah Liana, Heppy Lira, Darmais Luthfi Siraj, Muhammad Makmur, Farhan Maria Ulfa Maya Kasmita Mega Pertiwi, Mega Muh. Darwis Muh. Rizal Muhammad Guntur, Muhammad Muhammad Luthfi Muhammad Rivai, Andi Mukhlis, Zulhimmah Munawarah, Nurhalisa Murdi, Muthmainnah Nasrullah, Muh. Novayanti Sopia Rukmana, Novayanti Sopia Novita Sari Nur, Andi Cudai Nurhazanah, Deafati Nurlaelah Nurlaelah, Nurlaelah Oky Nur Pratiwi Johansyah Pombo, Nurul Afifah Pratiwi, Nur Azizah Purna , Zarni Adia Putri, Tasya Wardana Rahmat, Miftahul Rahyuni Rahyuni Rezki, Annisa Rifdan . Risma Niswaty Rivai, Andi Muh. Rivai, Andi Muhammad Rizal Rizal Rizal S, Muh. Rofifah.M, Aliyah Rusdi Rusdi S., Muh Rizal Sakawati, Herlina Savira, Reza Seppa, Yusi Irensi Sjamsir, Hasbi Syamsuriani, Syamsuriani Syarifuddin Syarifuddin Tappy, Selviana Wahyudi Gani, Andika yunas, Ummi Ditami Yusran, St. Chairun Annisa Zainal, Henni