Claim Missing Document
Check
Articles

Found 23 Documents
Search

Quality of Service in the Digital Era: Challenges and Opportunities Rauf, Nuzmerini; Djou, Sitti Husna Noviana; Ma’ruf, Fatmah; Anani, Siske; Rizal, Rizal
West Science Business and Management Vol. 2 No. 04 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i04.1568

Abstract

This article discusses the quality of service in the context of the digital era, identifying the challenges and opportunities faced by the organization. With the advancement of technology, the interaction between service providers and customers is becoming easier, but it also brings new challenges such as data security and ever-increasing expectations. This study examines various strategies that can be applied to improve service quality, including the use of artificial intelligence and data analytics to understand customer needs. Additionally, this article emphasizes the importance of employee training in dealing with these changes, as well as innovative approaches to creating a better customer experience. The results show that despite the challenges, the digital era also offers significant opportunities for companies to improve service and build stronger relationships with customers.
The Influence of Recruitment Strategy, Employee Morale, and Compensation Packages on Talent Acquisition in Technology Companies in Indonesia Hidayati, Nanda; Subroto, Setyowati; Anani, Siske; Djou, Sitti Husna Noviana; Musa, Maman
The Eastasouth Management and Business Vol. 2 No. 03 (2024): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v2i03.256

Abstract

This study examines the effect of recruitment strategy, employee morale, and compensation package on talent acquisition in technology companies in Indonesia through a quantitative analysis. Data were collected from 150 employees using a structured questionnaire, and analysis was conducted using Structural Equation Modeling (SEM) with Partial Least Squares (PLS). The results indicate significant positive relationships between recruitment strategy, employee morale, compensation package, and talent acquisition. Effective recruitment strategies, positive employee morale, and competitive compensation packages are crucial for attracting and retaining top talent in the technology sector. The findings provide practical implications for organizations to optimize talent acquisition practices and enhance organizational performance in the digital age.
PEMBERDAYAAN BUMDES: SOLUSI INOVATIF UNTUK MENINGKATKAN EKONOMI DESA Rauf, Nuzmerini; Djou, Sitti Husna Noviana; Musa, Maman; Yahya, Siskawaty; Anani, Siske; Darman, Darman
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2024): Vol. 5 No. 5 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i5.34782

Abstract

Kegiatan pengabdian masyarakat dengan judul "Pemberdayaan BUMDES: Solusi Inovatif untuk Meningkatkan Ekonomi Desa" dilaksanakan di Desa Langagon dengan fokus pada pengembangan Badan Usaha Milik Desa (BUMDES). Tujuan utama kegiatan ini adalah untuk meningkatkan kapasitas pengelola BUMDES dan memaksimalkan potensi ekonomi lokal. Melalui serangkaian pelatihan dan workshop, masyarakat diberikan keterampilan dalam manajemen usaha, pemasaran produk, dan pengelolaan keuangan. Dampak dari kegiatan ini terlihat dalam beberapa aspek. Pertama, terdapat peningkatan signifikan dalam pendapatan BUMDES, yang berkontribusi terhadap peningkatan pendapatan desa secara keseluruhan. Kedua, kegiatan ini berhasil menciptakan lapangan kerja baru, sehingga mengurangi angka pengangguran di Desa Langagon. Ketiga, terjadi peningkatan kesadaran masyarakat akan pentingnya kolaborasi dalam pengembangan usaha lokal. Selain aspek ekonomi, kegiatan ini juga memperkuat solidaritas sosial di antara warga, yang semakin aktif berpartisipasi dalam pengelolaan BUMDES. Dengan demikian, model pemberdayaan ini diharapkan dapat menjadi acuan bagi desa lain dalam menghadapi tantangan ekonomi, serta meningkatkan kualitas hidup masyarakat Desa Langagon secara berkelanjutan.