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All Journal Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Jurnal Ilmiah Mahasiswa FEB PROCEEDING ICTESS (Internasional Conference on Technology, Education and Social Sciences) Al-Mashrafiyah : Jurnal Ekonomi, Keuangan, dan Perbankan Syariah Performance Adzkiya : Jurnal Hukum dan Ekonomi Syariah KONSEP DAN TUJUAN PADA TINJUAN BISNIS SYARIAH Istinbath : Jurnal Hukum BioEksakta : Jurnal Ilmiah Biologi Unsoed Jurnal Studi Islam Didaktika: Jurnal Kependidikan Jurnal Bisnis dan Manajemen (JBM) International Journal of Educational Review, Law And Social Sciences (IJERLAS) Al-Ihtirafiah Stigma : Jurnal Matematika dan Ilmu Pengetahuan Alam Unipa Prosiding Seminar Nasional Pengabdian Kepada Masyarakat At-Thullab : Jurnal Mahasiswa Studi Islam Multazam : Jurnal Manajemen Haji dan Umrah Jurnal Pengabdian Masyarakat dan Riset Pendidikan IEB: Journal of Islamic Economics and Business Moral : Jurnal Kajian Pendidikan Islam Tadhkirah: Jurnal Terapan Hukum Islam dan Kajian Filsafat Syariah Journal of Business, Social, Management, and Technology
Siti Zulaikha
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Religion Agriculture, Biological Sciences & Forestry Humanities Astronomy Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Veterinary Other

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Journal : IEB: Journal of Islamic Economics and Business

 1 
OPTIMALISASI DIGITAL BANKING: UPAYA MEMINIMALISIR RISIKO TEKNOLOGI INFORMASI Enny Puji; Enny Puji Lestari; Nyimas Lidya Putri Pertiwi,M.Sy; Siti Zulaikha
Journal Of Islamic Ekonomic and Business Vol 3 No 2 (2024): IEB: Journal of Islamic Economics and Business
Publisher : Prodi Magister Ekonomi Syariah FEBI UIN Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ieb.v3i2.25059

Abstract

Technological advances in banking have begun to develop in line with the existence of digital technology to provide customer satisfaction level services so that economic stability increases. In this research, the author focuses on BPRS MAU syariah and BPRS Bandar Lampung, as for the purpose of this research to see the extent of digital banking optimization at BPRS Bandar Lampung and BPRS MAU Syariah, and efforts to minimize the occurrence of information technology risks at BPRS MAU Syariah and BPRS Bandar Lampung seen from the benefits of digitizing customer satisfaction, as well as the impact of trust for customers and banks. Research Results Optimization of BPRS MAU Syariah and BPRS Bandar Lampung, must continue to be improved on understanding and awareness of the importance of bank digitalization, which greatly affects the impact of trust for customers and banks. So that financial stability in BPRS is increased and the quality of service can have an impact on product loyalty as a sense of satisfaction, willingness to pay more and willingness to move to other products. The use of information technology whose operations experience risks is caused by; (i) weak governance of BPRS technology in the use of digital technology, (ii) the uncontrolled complexity of information technology assets in system and human resource needs where these needs of BPRS still have to be increased so that the value of needs attached to financial stability can have an impact on customer satisfaction.
Co-Authors A'yun, Zulia Qurrota Abrar Adzkia Ahmad Achmad Sudiro Agus Hermanto Ahmad Tarhib Akrom, Akrom Ambrosius Tode Peya Nia Do Amin Nurokhman Anak Agung Gede Sugianthara Anas Malik Anisah Fardila Annissa Fitriani Rizka Aprizal, Yusuf Zaini Arif Yachya Benediktus Rahawarin Didin Sirojudin Dimas Kurnia Robby Dini Afriansyah Dr. Matin Enny Puji Enny Puji Lestari Fifty Ayu Lestari Kosam Hamidatul Khalifah Hariyani Prasetyaningtyas Imam Wahyudi Indrawan, Imam Wahyudi Izza Mutia Raihan Jamhari Jamhari Jumiani Sarianti Laila Sari Ramadhan Lena Rusmiyati Lu'luil Fajriyatil Aliyah Matin Maya Diaz Restarie Mentari Putri Wulan Mifta Ammaria Wulandari Miftah Amaria Wulandari Muh. Takdir Muh.Takdir Muhamad Fadholi Muhammad Takdir Nabilah Khonsa Nordianus Wilfridus Nurul Aulia Sari Nyimas Lidya Putri Pertiwi,M.Sy Putri Novira Ariyanti Qodriyana Kusumastiti Rahmat Rizki Basuki Ridwan Abdullah Rina Selva Johan Rosnelly Barus Salsabilla Aura Balqis Sep Arinda Risa Kamal Sherina Silva Siroj, Muhammad Sirojudin Sidiq Siti Nur Farida SITI NURJANAH Siti Rochanah Suarman ' Sugih Arto Suliyanto Suliyanto Suryadi Suryadi Syafrizal Helmi Situmorang Syarifah Syifa Zakia Rahma Azizah Titania Susandri Tutut Handayani Weni Novandari Wihda Yanuar Firdaus Yosi Imas Kristiyana Zaky Nuron Rizky Zumaroh Zumaroh