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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis JURNAL ILMU MANAJEMEN DAN BISNIS Syntax Literate: Jurnal Ilmiah Indonesia JURNAL MANAJEMEN EKONOMIS : Journal of Economics and Business NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Sketsa Bisnis JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JURNAL PEMASARAN KOMPETITIF Jurnal Pendidikan dan Konseling JSMA (Jurnal Sains Manajemen dan Akuntansi) Management Studies and Entrepreneurship Journal (MSEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Indonesian Journal of Islamic Economics and Business Jurnal Administrasi Kantor Jurnal Ilmiah Manajemen dan Ilmu Sosial : Co-Management Jurnal Ekonomika: Manajemen, Akuntansi & Perbankan Syari'ah International Journal Of Science Education and Technology Management (IJSETM) Journal of Practical Computer Science (JPCS) Padma: Jurnal Pengabdian Kepada Masyarakat Media Bina Ilmiah Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Infokes (Informasi Kesehatan) Jurnal Ilmiah Manajemen dan Ilmu Sosial : Co-Management Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah International Journal of Management and Business Dirya : Journal of Economic Management
Adji, Widwi Handari
Politeknik Piksi Ganesha
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Journal : Dirya : Journal of Economic Management

 1 
Analysis of the Factors Affecting the Amount of Pension Salary at the Public Works, Spatial Planning, and Construction Service in the City of Bandung Aritonang, Marta Juni Mulia; Adji, Widwi Handari
JAKI : Jurnal Akuntansi Vol 2 No 1 (2025): Dirya : Journal of Economic Management
Publisher : Pascasarjana STIE Miftahul Huda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70283/dirya.v2i1.75

Abstract

This study examines the factors influencing the amount of retirement salary received by employees at the Department of Human Settlements, Construction, and Spatial Planning of Bandung City. The three main factors analyzed are length of service, education level, and the last rank or position held. The results indicate that the last rank or position has the greatest impact on the retirement salary, followed by education and length of service. The higher the rank and education level, as well as the longer the length of service, the greater the retirement salary received. Beyond the numerical data, this study also highlights the experiences of retirees who feel that their pension significantly supports their lives after retirement. The retirement salary serves as a form of appreciation for their dedication and provides a sense of security in old age. This research hopes that the pension system will continue to be improved to become more equitable and beneficial for all employees.
Human Resource Development In An Effort To Improve Service Towards Customer Satisfaction At PT. Pegadaian (Persero) Ciparay Branch Fihlal Abdul Azis; Adji, Widwi Handari
JAKI : Jurnal Akuntansi Vol 2 No 2 (2025): Dirya : Journal of Economic Management
Publisher : Pascasarjana STIE Miftahul Huda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70283/dirya.v2i2.88

Abstract

This study aims to analyze the extent to which Human Resource Development (X1) affects two important variables, namely Service Quality (Y1) and Customer Satisfaction (Y2). In the process, a quantitative approach is used as the main method, as well as applying the Descriptive Verification approach, in the sampling technique using Random Sampling because the Service is dynamic and the number of customers changes. The results of this study show a simultaneous influence on Variable Y1 and Variable Y2 on Variable (X1), with the results of SPSS 30 data processing of 76.2% and the remaining 23.8% coming from other variables that are outside the scope of this study and are not analyzed further. This indicates that although Human Resource Development has a significant role in improving service quality and customer satisfaction, there are also other external factors that need to be considered in further research to obtain a more comprehensive picture of the determinants of service quality and customer satisfaction as a whole.
Interest In The Influence Of The Pegadaian Digital Service (PDS) Application On Customers At Pt Pegadaian Ciparay Branch, Bandung Regency Adji, Widwi Handari; basit, Firan abdul
JAKI : Jurnal Akuntansi Vol 2 No 2 (2025): Dirya : Journal of Economic Management
Publisher : Pascasarjana STIE Miftahul Huda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70283/dirya.v2i2.93

Abstract

The digitalization process in Indonesia is accelerating rapidly in the economic sector, impacting various sectors of life, including banking and finance. The purpose of this study is to determine whether there is a correlation between each user's use of the pawnshop application.Cronbach'sDigital Service. To facilitate, the researcher will take a number of certain people who are intentionally selected who actively use the application and are willing to fill out the questionnaire. Data collection instruments, namely primary and secondary primary data are collected through filling out questionnaires and observations to analyze this research the author uses software in the form of SPSS version 30. The data to be collected using the questionnaire questionnaire is forwarded to customers. in the table above through the results of the reliability test with Cronbach's alpha is known in the variable (X) which is 0.922 and the results of the variable test (Y) which is 0.938. From these two variables, the Cronbach alpha value must be greater, all instrument results get a score of more than 0.60, while the results of the t test and f test show the existence of a strong and significant relationship between the use of PDS and the use of customer interest, therefore, it can be concluded that the easier and more convenient this application is used, the higher the customer interest in utilizing digital pawnshop services.
The Role Of The Financial Information Service System (FISS) Financial Services Authority Inassessment Loans At Bank BJB KCP Surade Malfinas, Ryan; Adji, Widwi Handari
JAKI : Jurnal Akuntansi Vol 2 No 2 (2025): Dirya : Journal of Economic Management
Publisher : Pascasarjana STIE Miftahul Huda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70283/dirya.v2i2.90

Abstract

This research focuses on efforts to mitigate credit risks and improve the quality of loan portfolios in areas with low levels of financial literacy. The method used is descriptive qualitative with data collection techniques through in-depth interviews, field observations, and documentation. The results of the study show that the use of the Financial Information Service System (FISS) helps in the process of verifying the character of prospective debtors, analyzing payment capacity, and assessing risks in credit historically. In addition, the system accelerates decision-making in granting credit and reduces the likelihood of Non-Performing Loans (NPLs). The problems are the lack of access to digital technology services, the weak public understanding of the history of credit emergence, and the increase in the capacity of officers are still quite serious obstacles. This research underlines FISS in certification as a banking information center that has an impact on credit assessment in a bank clearly and more effectively, and greatly contributes to banking risk control at the regional level.
Co-Authors Abdurohman, Abdurohman Abdussalaam, Falaah Adji, Wilma Zuarko Adri Arisena Adri Arisena Agung Gumilar Ai Nunung Aksan Halim, K Prihartono Aksan Halim, K. Prihartono Al Fath, Alya Tazkia Alya Tazkia Al Fath Anita Ratnasari Aritonang, Marta Juni Mulia Asep Adi Firmansyah Astri Amanda Azri   Nur   Maulina basit, Firan abdul Bayu Aji Santosa Candra Fatihah, Dian Dady Nupardi Darmawan, Eki Dudi Deany Fitri, Tiara Denar Ardeansyah Perdana Denis Miftahul Hikmah Deo Ginoki, Algin Desi Setiawati Dewi Rosita Drajat Sulistiyono Elgi Manansyah Fachruddin Arrazi, Muhammad Fatonatul Khasanah Fauzy, Sofya Febri Adhaini Febrian Valentino Fery Maulana, Syaifudin Fifi Alifia Fihlal Abdul Azis Fitria Novianti Fitrilia Diah Ayu Erlina Gina Alamiah HAQIQI, NUR Hernawati, Euis Indriyani, Anisa Putri Jaya Permana Jaya Permana, Jaya Kamil Muhammad Arifin Kartika Legistari Limaulidia Yuliana Lestari Lina Gunawan Lusi Yana Malfinas, Ryan Maria Oktaviani Delbi Bia Mampu Marisa Puspitasari Maulana, Arman Maulidin Maulana Megarani Putri Santoso Megasari Megasari Muhammad Fitriandi Sunara Muhammad Prakarsa Al Qard Saleh Muntahabul Puaddi Nadia Mayangsari Nadya Ulfa Agusriani Neneng Lela Nina Amalia Ninda Nadzilah Nova Desi Ramdhani Nupardi, Dady Nur Haqiqi Nur Setia, uhammad Iqbal Romdhoni Nurma Novita Alfiatun Paryanti, Dini Putra Mahardhika Putra Mahardhika Ramadanty, Elsa Fathia Rifi Wijayanti Rina Apriyani Rina Kurniawati Rinaldie, Irfan Rindia Oktavia Rini Suwartika Kusumadiarti Rini Tisnawati Rizki Mubarak Thalib Rizki, Aldo Ginanjar Rosmayati, Siti Sakura Sakura Salsa Bella Salsa Yulia Gustina Setyawan, Adhita Arif Shafina Amalia Az'Zahra Siti Indriyani Sribarokah, Putri Suparjan, Muhammad Eri Syahrul Hidayat Tassya Siti Oktaviani Tiara Maharani Tresna Sastia Dewi Tresya Devi Nuraeni Trimawan, Anang uhammad Iqbal Romdhoni Nur Setia Verri Aji Sutriono Vinny Fitria WAHYUDI Widia Auliya William Rolando Lasmalatu Wilma Zuarko Adji Wilma Zuarko Adji Wilma Zuarko Adji Wulan Ramdiani Yoannisa Fitrian Suhayati Youda Subagja Yuliana Lestari, Limaulidia Yuliansyah Kusnadi, Dwi Zalfa, Lis Haliza Zalsabila, Yunita