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All Journal Journal of Governance and Public Policy Publik (Jurnal Ilmu Administrasi) Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora Journal of Education, Humaniora and Social Sciences (JEHSS) Ideas: Jurnal Pendidikan, Sosial dan Budaya Abdimasku : Jurnal Pengabdian Masyarakat International Journal Of Economics Social And Technology Research Review: Jurnal Ilmiah Multidisiplin Provider Jurnal Ilmu Pemerintahan (PROJIP) IICSDGs Journal of Artificial Intelligence and Digital Business Public Policy Journal Madani: Multidisciplinary Scientific Journal Jurnal Pengabdian Masyarakat Bangsa MIMBAR : Jurnal Sosial dan Pembangunan Dynamics of Rural Society Journal Jambura Journal of Administration and Public Service Journal Education and Government Wiyata Socius: Social Sciences Research Journal Eksekusi: Jurnal Ilmu Hukum dan Administrasi Negara Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Journal of Innovative and Creativity JianE (Jurnal Ilmu Administrasi Negara) Retorika: Jurnal Komunikasi, Sosial dan Ilmu Politik Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Education, Vocational and Social Science Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Ulil Albab Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Perspektif Administrasi Publik dan hukum Jurnal Hukum, Administrasi Publik dan Negara Studi Administrasi Publik dan ilmu Komunikasi Journal of Political and Governance Studies
Yacob Noho Nani
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Kompetensi Aparatur Pemerintah Desa Peley Kecamatan Totikum Selatan Kabupaten Banggai Kepulauan Nurmala Nurmala; Rustam Tohopi; Yacob Noho Nani
Jurnal Hukum, Administrasi Publik dan Negara Vol. 3 No. 3 (2026): Mei: Jurnal Hukum, Administrasi Publik dan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/hukum.v3i3.1064

Abstract

The technical implementers of the rules and policies set out by the village chief are known as village officials. In order to properly and competently address community issues, they must have administrative abilities and public service ethics. Determining the motivations, traits, self-concept, knowledge, and abilities of the Peley Village government officials in South Totikum District, Banggai Kepulauan Regency, was the aim of this study. This study employed a descriptive qualitative methodology. The findings show that Peley Village government officials' level of competence is still below ideal. Officials' motivation is typically normative, their traits and self-concept do not fully support service professionalism, they still have a limited understanding of their responsibilities and rules, and they still have poor abilities, especially when it comes to using information technology. In order to increase the quality of public services and the efficiency of village government administration, this circumstance highlights the necessity for competency enhancement through ongoing training, coaching, mentoring, and performance evaluation. This study concludes that village officials' motivation, traits, self-concept, knowledge, and abilities are still subpar. To attain more efficient and professional village government performance, all of these elements must be enhanced.
Tingkat Kepuasan Mahasiswa dalam Pembayaran UKT melalui Aplikasi Brimo Jurusan S1 Administrasi Publik Semester VI Fakultas Ilmu Sosial Universitas Negeri Gorontalo Nuning Setiyawati; Yacob Noho Nani; Rustam Tohopi
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 2 (2026): Mei: Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i2.1007

Abstract

This study aims to analyze the level of student satisfaction in paying tuition fees (UKT) through the BRImo application at Universitas Negeri Gorontalo. The research applies the service quality (SERVQUAL) framework, which consists of five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. A qualitative descriptive approach was employed, with data collected through in-depth interviews, direct observations, and documentation. Participants included students who actively use the BRImo application for UKT payments as well as staff responsible for tuition management. Data analysis followed a systematic process involving data reduction, data display, and drawing conclusions to ensure accuracy and clarity of findings. The results indicate that using the BRImo application for tuition payment offers significant convenience and efficiency, allowing students to complete transactions without physically visiting the university payment office. Despite these benefits, several challenges were identified, including failed transactions, delays in payment confirmation, and suboptimal responses from customer service staff. Overall, the study concludes that student satisfaction with tuition payments via BRImo is considered fairly good. Nevertheless, improvements in reliability and responsiveness are recommended to further enhance the user experience and optimize the quality of service provided.  
Implementasi Kebijakan Retribusi Pelayanan Pasar Berdasarkan Peraturan Daerah Nomor 1 Tahun 2024 tentang Pajak dan Retribusi Daerah di Kota Gorontalo Imelda Suma; Asna Aneta; Yacob Noho Nani
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 2 (2026): Mei: Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i2.1016

Abstract

Market levies are a regional taxation category that holds significant promise for increasing regional fiscal resources, complementing local tax revenues. The objectives of this study are; (1) Understanding the Communication Mechanism in the Implementation of Market Service Fee Policy in Gorontalo City. (2) Examination of Resource Availability in the Implementation of Market Service Tax Policy in Gorontalo. (3) Understanding the Bureaucratic Framework in the Implementation of Market Service Tax Policy in Gorontalo City. (4) Examination of the Implementation of Market Service Tax Policy Disposition in Gorontalo City. The method used in this study is a descriptive qualitative method. The results of this study indicate that the communication of market service fee policy has been carried out through systematic formal channels and is supported by a clear bureaucratic structure and division of tasks, but its implementation is still not optimal. This is caused by several obstacles, including unequal understanding and distribution of information among traders, limited resources in terms of both quantity and quality of human resources, budget, and inadequate market facilities. Furthermore, weak coordination and suboptimal implementation of SOPs in the field also impact work consistency, while the disposition or attitude of implementers who have demonstrated commitment but are not yet unified requires a more comprehensive strategic approach. Therefore, integrated efforts are needed, including improving the communication framework, strengthening human resource capacity, improving facilities, stricter supervision, and ongoing coaching to create more effective and professional policy implementation.
Administrative-Operational Mismatch in Electoral Policy Implementation: Evidence from Independent Candidate Verification in Gorontalo Fahruddin Umar; Rauf Hatu; Yakob Noho Nani; Yanti Aneta; Fenti P. Dance Tui
International Journal Of Economics Social And Technology Vol. 5 No. 1 (2026): Maret-Mei 2026
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/ijest.v5i1.1542

Abstract

This article examines the administrative-operational gap in the implementation of the factual verification policy of independent regional head candidates in Gorontalo City, Indonesia. Different from the election governance literature that tends to emphasize procedural compliance, institutional integrity, and regulatory accountability, this article explains how implementation contradictions arise in highly procedurally organized systems. For this reason, this study developed an Administrative–Operational Reflective Governance Model (AORGM) as a conceptual framework to understand institutional adaptation to the operational complexity of election verification. Using an analytical-conceptual design, this article combines a synthesis of governance literature, policy analysis, institutional documents, and empirical evidence of selective coding results of implementation findings. The analytical framework integrates implementation theory, administrative burden, street-level bureaucracy, and reflective governance to explain the recursive relationship between policy formalization, field adaptation, socio-cultural context, and institutional learning. The findings suggest that implementation contradictions do not primarily stem from formal procedural failures, but rather from operational pressures that go beyond the adaptive capacity of institutions. Although verification targets are achieved, the implementation process results in hidden administrative burdens, officer burnout, technological instability, social tension, and adaptive informal practices. The study identifies four dimensions of reflexivity: moral, epistemic, analytical, and institutional. AORGM contributes by positioning the implementation gap as a reflective governance phenomenon, not just an administrative technical problem
Efektivitas Pelayanan Administrasi di Kantor Desa Ilomta Kecamatan Bulango Ulu Irawati Yohan; Yacob Noho Nani; Sri Yulianty Mozin
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 1 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2025 - Juli 2025)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i1.187

Abstract

Effectiveness of Administrative Services at the Ilomata Village Office, Bulango Ulu District, using three indicators used in service procedures that have been in accordance with standards, but their implementation still faces obstacles. Timeliness is not optimal due to delays in officers, power outages and limited facilities. Accuracy or precision in document preparation is also still lacking, marked by errors in writing data, these errors cause public dissatisfaction because they have to go back and forth to the Village Office to make improvements. On the other hand, the style of service delivery is considered good because the officers are polite and communicative, and the service procedures are easy to understand and do not burden the community. This study shows that Administrative Services at the Ilomata Village Office are not yet fully effective. Timeliness is not optimal due to delays in officers and minimal facilities and accuracy of service is also still lacking due to errors in writing without verification. However, the style of service delivery is good and in accordance with village apparatus procedures and is considered communicative by the community.
Peran Partisipasi Masyarakat dalam Pelaksanaan Pembangunan Infrastruktur di Kelurahan Dembe Jaya Monika Sokoy; Yanti Aneta; Yacob Noho Nani
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 1 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2025 - Juli 2025)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i1.193

Abstract

This study aims to determine the role of community participation in the implementation of infrastructure development in Dembe Jaya Village and the factors that influence it. This study uses a qualitative descriptive approach with data collection techniques through observation, interviews, and documentation. The research informants consisted of village officials and the community of Dembe Jaya Village. The results of the study indicate that community participation in infrastructure development in Dembe Jaya Village is reflected in four aspects, namely: (1) providing responses to development information; (2) involvement in planning through the Musrenbang forum; (3) participation in the implementation of physical and non-physical projects, although still dominated by certain groups; and (4) participation in utilizing and maintaining development results such as paving block roads and water channels. However, participation is not evenly distributed and is influenced by various factors. Factors that influence the level of community participation consist of internal factors such as awareness and level of understanding of residents, as well as external factors such as social conditions, mutual cooperation culture, economic limitations, and lack of effective public communication. Some residents are only active if there are incentives, and the involvement of certain groups such as immigrant communities is still relatively low. Therefore, a more inclusive, transparent and adaptive approach is needed to increase sustainable participation in development.
Penerapan Prinsip – Prinsip Good Governance Pada Badan Usaha Milik Desa (BUMDes) di Desa Palam, Kecamatan Tinangkung Utara, Kabupaten Banggai Kepulauan Ndina Masse; Irawaty Igirisa; Yacob Noho Nani
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 2 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Agustus 2025 - Januari 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i2.262

Abstract

This study aims to analyze the accountability of the Independent Village-Owned Enterprise (BUMDes) Usaha Sinar Membangun in Palam Village, Tinangkung Utara Subdistrict, Banggai Kepulauan Regency, based on the principles of good governance. Accountability is a fundamental principle in public management and is crucial for BUMDes, which manage public resources. This research employed qualitative methods, and the data were obtained through interviews, observations, and documentation. The results indicate that the implementation of good governance principles in the management of Village-Owned Enterprises (BUMDes) has not been optimal across all aspects. Public participation is still limited, the transparency in information dissemination is not fully established, and the management accountability relies mainly on formal reports, while accountability in program governance and oversight is weak. The management's responsiveness to business issues is suboptimal, and the effectiveness and efficiency of operations are hampered due to stalled business units. The principle of justice has not been fully achieved, as the benefits of BUMDes have not been distributed equitably among the community. Additionally, law enforcement is lacking, as existing rules and regulations are not consistently followed, leading to further weaknesses in governance. Based on these findings, it can be concluded that implementing good governance principles in managing the Independent Village-Owned Enterprise (BUMDes) Usaha Sinar Membangun is underway, but not fully optimal in all aspects. Improved information transparency, a more streamlined financial accounting system, and strengthening of village regulations are needed to ensure that the BUMDes can be managed more professionally, accountably, and sustainably.
Analisis Partisipasi Masyarakat dalam Pembangunan Desa di Desa Saluan Kecamatan Moilong Kabupaten Banggai Provinsi Sulawesi Tengah Alviana; Yacob Noho Nani; Romy Tantu
Research Review: Jurnal Ilmiah Multidisiplin Vol. 5 No. 1 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2026 - Juli 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v5i1.375

Abstract

This study aims to analyze community participation in village development in Saluan Village, Moilong District, Banggai Regency, Central Sulawesi Province based on Cohen and Uphoff’s participation theory, which encompasses decision-making, implementation, benefit utilization, and evaluation stages. A qualitative descriptive approach was employed. Data were collected through observation, interviews, and documentation involving village government officials, members of the Village Consultative Body (BPD), and community members of Saluan Village. Data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The findings reveal that community participation has occurred throughout all stages of village development, although the level of involvement remains uneven. In the decision-making stage, participation was reflected through attendance at Village Development Planning Meetings (MusrenbangDes), submission of development proposals, and responses to development programs. However, participation was influenced by limited public awareness and the dominance of certain groups in deliberative forums. During the implementation stage, participation was mainly demonstrated through labor contributions in mutual cooperation activities and the Cash-for-Work Program (PKT). In the benefit utilization stage, community members utilized development outcomes to support their social and economic needs. In the evaluation stage, participation was manifested through the provision of feedback, criticism, and suggestions as a form of social control. The study concludes that community participation has been present across all development stages, but greater involvement in decision-making is needed to achieve more participatory and sustainable village development.
Efektivitas Pelaksanaan Program Kartu Pelaku Usaha Kelautan dan Perikanan (KUSUKA) bagi Nelayan di Kecamatan Banggai Utara Findra Riadi; Yacob Noho Nani; Raihan Hanasi
Research Review: Jurnal Ilmiah Multidisiplin Vol. 5 No. 1 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2026 - Juli 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v5i1.389

Abstract

This study aims to determine the effectiveness of the implementation of the Marine and Fisheries Business Actor Card Program (KUSUKA) for fishermen in North Banggai District, Banggai Laut Regency, and to identify the factors influencing its implementation. The study employed a qualitative approach with a descriptive research design. The research focus referred to Budiani’s (2009) program effectiveness theory, which includes target accuracy, program socialization, achievement of program objectives, as well as program monitoring and evaluation. Data collection techniques consisted of interviews, observations, and documentation, while data analysis used the interactive model of Miles and Huberman through data reduction, data presentation, and conclusion drawing. The results showed that the implementation of the KUSUKA Program in North Banggai District was fairly effective but not yet fully optimal. The targeting accuracy of the program was in accordance with the established criteria; however, the coverage of beneficiaries remained low. Program socialization had been carried out, yet the community’s understanding of the program mechanisms was still limited. The KUSUKA Program also provided benefits in the form of access to government assistance and protection for fishermen, although the distribution of benefits was not evenly distributed. In addition, program monitoring and evaluation activities were still constrained by limited human resources and operational budgets. Therefore, the effectiveness of the KUSUKA Program still requires improvement, particularly in terms of program coverage, socialization, and monitoring implementation.
Co-Authors Abdul Mukhlis Akuba Abdulatif, Fatmawati Abdullah, Sri Ainun Abdullatif, Fatmawati Agreyz Fratiwi H. Kalay Alfazrin Hela Alfiah Agussalim Alviana Annisa Cahyani Kartika Anwar A, Anwar Aprianti, Ni Kadek Elia Arif Bobihu arifin tahir Arista Dotulong, Nur Asna Aneta Badjuka, Alexander Badjuka, Alexander H. Bakari, Maimun Dai, Fahria A. Darminto Abuba Didit Waluyo Dimas Prasetia, Dimas Djali, Sri Novita Afriani Nur Djoko Lesmana Radji Fahruddin Umar Fenti P. Dance Tui Fenti Prihatini Dance Tui Fenti Prihtini Tui Fidyanisa Rahmi Arif Findra Riadi Fitriani Ence Fitrianingsih, Sela Gobel, Syafiga Nurcahyani Hasan, Cindy Aulia Hasanuddin, Nur Ain G. Hendrawana Hulopi, Adelia Ibel Stefani Putri Imelda Suma Ina, Maurel Nurislamiyah D. Irawati Yohan Irawaty Igirisa Isa, Supandri Ismet Sulila Juriko Abdussamad Jusuf, Abdurrahman K. Kadir, Melisya Kadullah, Priti Melani Kasim, Maqfira A. Kelfin Dulung Latuba, Mirawati Linggar Wati, Lina M. Uloli, Nazwa Aulia Makuta, Syahril Mamonto, Armitha Mamonto, Rahmadayanti Mokoagow, Novianti Monika Sokoy Monoarfa, Sitti Salsabila Mowuu, Dewi Cantika Putri Mozin, Sri Yulianty Mozin, Sriyulianty Mozin, Yulianty Muchlis Akuba Muchtar Ahmad Mukusibu, Naldiyanto Ndina Masse Nuning Setiyawati Nur Djali, Sri Novita Afriani Nurkartini Nurmala Nurmala Nurmala Nurmala Olis Bawode Pakaya, Rahmatia palilati, saleh Pratia Anggraini Wahap Rahmat Rifki Towana Raihan Hanasi Rauf A. Hatu Rendi A. Saleh Romy Tantu Rosman Ilato Rusli Isa S, Sarman Sabali, Susanto Saiful Annam Sastro M Wantu Siko Fadil Muhamad Siti Fatimah Sity Febrianty Wange Sri Ayuningsih Doni Sri Delfi Nakii Sri Rahmatia Kadir Sri Yulianty Mozin Sri Yulianty Mozin Sugiato, Fiki Sukarman Kamuli Sumaga, Siti Anisa Suprianto, Sri Astuti Tohopi, Rustam Tui , Fenti Prihatini Dance Tulie, Evan Trisno F Udin Hamim Wantu, Sastro Mustapa Yakobu, Fauzia P. Pratiwi Yakobus, Fauzia P. Pratiwi Yanti Aneta Yusuf, Ismiyati Yusuf, Mohamad Fadliyanto Zakaria, Atika Zuchri Abdussamad