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All Journal Journal of Governance and Public Policy Publik (Jurnal Ilmu Administrasi) Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora Journal of Education, Humaniora and Social Sciences (JEHSS) Ideas: Jurnal Pendidikan, Sosial dan Budaya Abdimasku : Jurnal Pengabdian Masyarakat Provider Jurnal Ilmu Pemerintahan (PROJIP) IICSDGs Journal of Artificial Intelligence and Digital Business Public Policy Journal Madani: Multidisciplinary Scientific Journal Jurnal Pengabdian Masyarakat Bangsa MIMBAR : Jurnal Sosial dan Pembangunan Dynamics of Rural Society Journal Jambura Journal of Administration and Public Service Journal Education and Government Wiyata Socius: Social Sciences Research Journal Eksekusi: Jurnal Ilmu Hukum dan Administrasi Negara Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Journal of Innovative and Creativity JianE (Jurnal Ilmu Administrasi Negara) Retorika: Jurnal Komunikasi, Sosial dan Ilmu Politik Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Education, Vocational and Social Science Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Ulil Albab Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Jurnal Hukum, Administrasi Publik dan Negara
Yacob Noho Nani
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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HARMONY AMIDST DIVERSITY: ANALYZING THE EFFECTIVENESS OF CHRISTIAN OUTREACH IN GORONTALO CITY'S RELIGIOUS FABRIC Aprianti, Ni Kadek Elia; Nani, Yacob Noho; Tohopi, Rustam
Public Policy Journal Vol 4, No 3 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i3.2395

Abstract

This research aims to know and describe the Effectiveness of Christian Religious Extension Services (Analysis of Religious Harmony for Christians in Gorontalo City), which is studied from 1. Achievement of Goals, 2. Integration, 3. Adaptation. This research method uses the descriptive qualitative method, while the data collection techniques used are interviews, observation, and documentation. The results of this study indicate that in the effectiveness of Christian Religious Extension Services (Analysis of Religious Harmony for Christians in Gorontalo City) in achieving goals, integration, and adaptation. In general, the services of Christian religious instructors have been carried out well but are still not optimal. In the stage of achieving goals, Christian religious instructors still experience obstacles in reaching and providing counseling to Christian communities in Gorontalo City because the number of Christian religious instructors in Gorontalo City is very minimal. At the integration stage, which relates to procedures and socialization, the process of counseling in Gorontalo City has been carried out well. In the adaptation stage for capacity building, the Office of the Ministry of Religious Affairs of Gorontalo Province, especially the Christian Religious Guidance Office, has carried out various kinds of education and training and technical guidance in conducting counseling in Gorontalo City. However, the government needs to pay attention to the extension workers in improving the performance of the extension workers. 
IMPROVING THE QUALITY OF RELIGIOUS TEACHING THROUGH RELIGIOUS TEACHERS' INFORMATION AND ADMINISTRATION SYSTEMS (SIAGA) Gobel, Syafiga Nurcahyani; Tui, Fenti Prihatini; Nani, Yacob Noho
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2524

Abstract

This study aims to determine (1) the Application of Information Systems and Administration of Religious Teachers in the Regional Office of Gorontalo Province, (2)The Factors that Determine the Success of the Implementation of the Religious Teacher Information and Administration System (SIAGA) at the Regional Office of the Ministry of Religion of Gorontalo Province can be seen from several indicators such as being accurate, timely, and relevant. The research method used is a qualitative approach with a descriptive research type. Data collection techniques namely, interviews, observation, and documentation. Based on the results of the study, (1) the process of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Gorontalo province can be seen from several aspects, namely the form of application for implementing tasks, governance, and technology that has been implemented properly. However, in using the SIAGA application, some obstacles are found, such as the network, when the network has problems, it will be difficult for them to upload data. (2) the factors that determine the success of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Ministry of Religion in Gorontalo province include several aspects, namely accurate, timely, and relevant. It can be seen that it has been implemented properly.
PARTICIPATORY BASED VILLAGE DEVELOPMENT: CASE STUDY IN HULAWA VILLAGE TELAGA SUB-DISTRICT GORONTALO DISTRICT Hasanuddin, Nur Ain G.; Nani, Yacob Noho; Tohopi, Rustam
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2527

Abstract

This study aims to find out how participatory village development is in Hulawa Village, Telaga District, Gorontalo Regency. The results of this study indicate that 1) To provide information, the Hulawa Village government is quite good at communicating with the community in providing information related to the planned development. 2) There is still a lack of community participation in terms of conducting consultations regarding village development, especially in terms of conveying what is their need. 3) In making joint decisions related to participatory development in Hulawa Village, Telaga District, Gorontalo Regency, it is good, that the community is active in participating in musrenbang for joint decision-making. 4) The joint action taken by the Hulawa Village government when there were obstacles faced by the Hulawa Village community was quite good. 5) In terms of providing this support, the Hulawa Village government has been good at providing support, especially in terms of increasing community participation related to village development. It can be concluded that community participation in development is still lacking, especially in conducting consultations related to participatory development. the community is active in participating in musrenbang for joint decision-making. The government of Hulawa Village has been good in providing support, especially in terms of increasing community participation related to village development.
Functions And Authority Of The Village Consultative Body (BPD) In Development Planning In Ampera Village, Pagimana District, Banggai Regency Latuba, Mirawati; Nani, Yacob Noho; Pakaya, Rahmatia
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3001

Abstract

This study examines the functions and authority of the BPD as legislators, facilitators, and dynamizers in development planning in Ampera Village. The research approach is descriptive and qualitative, employing data collection techniques such as observation, interviews, and documentation studies. The analysis was carried out through several main stages, namely data reduction, data presentation, and conclusion drawing. The informants for this study consisted of BPD members, the village head, and the hamlet head as representatives of the community. The study's results indicate that the Village Consultative Body's legislative function in Ampera Village is still in the planning stage and has yet to produce a valid village regulation, making it suboptimal. However, the Village Consultative Body in Ampera Village has effectively carried out its functions and authority as a facilitator by connecting the aspirations of the community and the village government through a forum for participatory village development planning, which encourages their involvement in the development planning process. The Village Consultative Body in Ampera Village has also effectively carried out its functions and authority as a dynamizer. They not only act as a conduit for aspirations but also as supervisors of development and mediators in problem-solving. This active role contributes to increasing community trust in the village government and creates a conducive atmosphere for development.
THE QUALITY OF ADMINISTRATIVE SERVICES Sugiato, Fiki; Tohopi, Rustam; Nani, Yacob Noho
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2643

Abstract

This study aims to determine how the Quality of Administrative Services of the Togean District Office of Tojo Una-Una Regency is seen from five dimensions, namely (a) tangibles (physical evidence), (b) reliability, (c) responsiveness, (d) assurance, and (e) empathy. This research uses a qualitative approach method with a descriptive qualitative research type while the data collection techniques used are observation, interviews, and documentation. Based on the research results obtained, it can be concluded that the results of this study are in the aspect of physical evidence, the Togean sub-district office has not fulfilled adequate service facilities, in the aspect of reliability, the community is satisfied with the services provided, in the aspect of responsiveness, employees are willing to help the difficulties experienced by visitors, from the aspect of assurance, especially the responsibility of each has not been maximized due to the lack of existing facilities, in the empathy aspect, which the Alla Sub-district gives by giving a pleasant impression. The author suggests that the sub-district government further improve the quality of service that is considered unsatisfactory in the service process, namely the dimension of physical facilities so that people can feel satisfied and comfortable when receiving services.
Administrasi Publik Reflektif: Membangun Kerangka Kerja Berbasis Mekanisme Etiks : Bukti Dari Layanan Pertanahan Kota Gorontalo Yakob Noho Nani; Muchlis Akuba; Alfiah Agussalim; Juriko Abdussamad
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.5579

Abstract

Administrasi Publik Reflektif (RPA) diusulkan sebagai paradigma baru yang mengatasi keterbatasan epistemik model tata kelola dominan, Manajemen Publik Baru (NPM), Layanan Publik Baru (NPS), dan Tata Kelola Digital. Meskipun paradigma ini telah meningkatkan efisiensi, partisipasi, dan kapabilitas teknologi, paradigma ini masih belum lengkap karena kurangnya mekanisme yang dilembagakan untuk penalaran moral, penalaran bukti, penalaran deliberatif, dan pembelajaran evaluatif. Artikel ini mengembangkan kerangka teori berbasis mekanisme yang berasal dari bukti komparatif di kantor layanan pertanahan Indonesia. Mengacu pada wawasan dari pembelajaran organisasi, etika administratif, tata kelola epistemik, dan teori sosial yang berorientasi pada mekanisme, RPA dikonseptualisasikan sebagai kapasitas kelembagaan, bukan sebagai sifat individu. Studi ini mensintesis temuan lapangan komparatif untuk mengelaborasi Kerangka Tata Kelola Reflektif (RGF) : sebuah model empat mekanisme—dan Sistem Tata Kelola Reflektif (RGS) : sebuah arsitektur operasional yang menanamkan praktik reflektif ke dalam rutinitas. Artikel ini berkontribusi pada teori administrasi publik dengan mengartikulasikan (1) logika berbasis mekanisme refleksivitas kelembagaan, (2) kondisi kausal yang mendasari munculnya atau kegagalan kapasitas reflektif, dan (3) serangkaian proposisi teoretis yang didasarkan pada pengalaman nyata dan dapat diterapkan di seluruh domain layanan publik. Temuan ini memposisikan RPA sebagai paradigma pasca-digital yang mampu memperkuat kualitas penalaran, konsistensi keputusan, dan keadilan administratif dalam lingkungan layanan yang kompleks.
Evaluasi Beban Kerja Pegawai dan Dampaknya terhadap Efektivitas Pelayanan Publik Arista Dotulong, Nur; Ismet Sulila; Nani, Yacob Noho
MIMBAR : Jurnal Sosial dan Pembangunan Volume 41, No. 2, (December 2025) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v41i2.8649

Abstract

This study analyzes the influence of workload on the effectiveness of public service delivery at the Gorontalo City Land Office. The research is motivated by concerns that increasing service volume, organizational constraints, and uneven digital readiness have created significant workload imbalances, potentially hindering optimal service performance. The study focuses on examining how excessive workload, limited organizational support, and partial digitalization collectively affect the timeliness, accuracy, responsiveness, and overall quality of land administration services. Employing a qualitative descriptive-evaluative design, data were collected through in-depth interviews, observation, and document analysis, and subsequently analyzed using the interactive model of Miles, Huberman, and Saldaña. The findings demonstrate that employees experience substantial role overload, time pressure, and dual workloads due to the simultaneous execution of manual and digital tasks. These conditions directly correlate with delayed service processes, increased administrative errors, weakened coordination, and declining public satisfaction. The study concludes that workload management is a critical determinant of public service effectiveness and a fundamental element of sustainable bureaucratic reform. The findings imply the need for data-driven workload evaluation, strengthened human resource planning, digital literacy enhancement, and improved technological infrastructure to ensure the provision of responsive, efficient, and citizen-centered public service.
Kualitas Pelayanan Publik pada Pembuatan Akta Kelahiran di Dinas Kependudukan dan Pencatatan Sipil Kota Gorontalo Rahmat Rifki Towana; Ismet Sulila; Yakob Noho Nani
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 4 (2025): Desember: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i4.775

Abstract

This study aims to determine and analyze the Quality of Public Services in Making Birth Certificates at the Population and Civil Registration Office of Gorontalo City. Viewed from the aspects: (1) Tangible (Physical Evidence), (2) Reliability (Reliability), (3) Responsiveness (Responsiveness), (4) Assurance (Guarantee), (5) Empathy (Empathy). This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that in general the quality of public services in making birth certificates at the Population and Civil Registration Office of Gorontalo City has been running well, although there are still some obstacles. In the Tangible dimension, the infrastructure is adequate but still needs to be updated on technological devices. In the Reliability dimension, the service has followed the established procedures and completion times, although sometimes hampered by system disruptions. The Responsiveness dimension shows that employees are quite responsive in responding to community needs, but need to increase effectiveness when queues are high. In the Assurance dimension, employees are competent and maintain data security, supported by technical training in population administration management. Meanwhile, in the Empathy dimension, employees are friendly and caring, although individual attention to the public is reduced during peak hours.
Model Bank Sampah Terintegrasi sebagai Teknologi Sosial: Kerangka Tata Kelola Sampah Kolaboratif dan Sirkular Yakob Noho Nani; Nani, Yakob Noho; Akuba, Abdul Mukhlis
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.5840

Abstract

Penelitian ini menganalisis pengelolaan sampah di beberapa desa di Kecamatan Telaga Biru Kabupaten Gorontalo dan mengonstruksi Model Bank Sampah Terintegrasi sebagai Teknologi Sosial yang relevan dengan konteks pedesaan Indonesia. Melalui pendekatan kualitatif deskriptif–eksploratif, penelitian ini mengungkap bahwa produksi sampah didorong oleh dinamika sosial–ekologis rumah tangga, sementara praktik pemilahan masih terbatas akibat kuatnya paradigma buang-habis. Struktur kelembagaan pengelolaan sampah desa terbukti terfragmentasi, tidak memiliki SOP formal, dan belum membentuk tata kelola kolaboratif yang efektif. Namun, norma sosial, gotong royong, serta peran tokoh lokal menjadi mekanisme sosial penting yang mendorong partisipasi dan berfungsi sebagai fondasi teknologi sosial. Temuan ini menunjukkan bahwa model bank sampah terintegrasi harus menggabungkan mekanisme sosial, kelembagaan, dan kolaboratif untuk menciptakan nilai ekonomi sirkular yang berkelanjutan. Model ini menawarkan kontribusi teoretis bagi studi teknologi sosial dan implikasi praktis bagi penguatan tata kelola desa.
Efektivitas Program Bantuan Pangan Non Tunai (BPNT) di Desa Tolotio Kecamatan Tibawa Kabupaten Gorontalo Olis Bawode; Arifin Tahir; Yacob Noho Nani
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 4 (2025): Desember: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i4.849

Abstract

The Non-Cash Food Assistance Program (BPNT) is a government policy aimed at reducing the expenditure burden of poor households through the provision of food assistance in non-cash form. However, its implementation at the village level still faces various challenges. This study aims to analyze the effectiveness of the BPNT Program in Tolotio Village, Tibawa District, Gorontalo Regency, and to identify the factors influencing its implementation. This research employed a qualitative approach with a descriptive method. Data were collected through in-depth interviews, field observations, and document analysis involving village government officials, the Social Affairs Office, BPNT facilitators, and beneficiary communities. The results indicate that the implementation of BPNT in Tolotio Village is relatively effective in supporting food needs and enhancing the independence of Beneficiary Families (KPM). Nevertheless, several issues remain, including inaccurate targeting of beneficiaries, limited technological literacy, and insufficient transparency and updating of beneficiary data. The factors affecting program effectiveness include the availability of implementing resources, the support of physical facilities and technology, the effectiveness of communication among stakeholders, and the level of community acceptance and response. The findings imply the need for regular data updating, improved socialization, and strengthened coordination and supervision to ensure that the BPNT Program is implemented more fairly, accurately targeted, and sustainably.
Co-Authors Abdulatif, Fatmawati Abdullah, Sri Ainun Abdullatif, Fatmawati Agreyz Fratiwi H. Kalay Akuba, Abdul Mukhlis Alfazrin Hela Alfiah Agussalim Anwar A, Anwar Aprianti, Ni Kadek Elia Arif Bobihu arifin tahir Arista Dotulong, Nur Asna Aneta Badjuka, Alexander Bakari, Maimun Dai, Fahria A. Darminto Abuba Didit Waluyo Dimas Prasetia, Dimas Djali, Sri Novita Afriani Nur Djoko Lesmana Radji Fenti Prihatini Dance Tui Fenti Prihtini Tui Fidyanisa Rahmi Arif Fitriani Ence Fitrianingsih, Sela Gobel, Syafiga Nurcahyani Hasan, Cindy Aulia Hasanuddin, Nur Ain G. Hulopi, Adelia Ina, Maurel Nurislamiyah D. Irawaty Igirisa Ismet Sulila Juriko Abdussamad Jusuf, Abdurrahman K. Kadir, Melisya Kadullah, Priti Melani Kasim, Maqfira A. Latuba, Mirawati Linggar Wati, Lina M. Uloli, Nazwa Aulia Makuta, Syahril Mamonto, Armitha Mamonto, Rahmadayanti Mokoagow, Novianti Monoarfa, Sitti Salsabila Mowuu, Dewi Cantika Putri Mozin, Sri Yulianty Mozin, Sriyulianty Mozin, Yulianty Muchlis Akuba Muchtar Ahmad Mukusibu, Naldiyanto Nur Djali, Sri Novita Afriani Nurkartini Olis Bawode Pakaya, Rahmatia Pratia Anggraini Wahap Rahmat Rifki Towana Romy Tantu Rosman Ilato Rusli Isa S, Sarman Sabali, Susanto Saiful Annam Siko Fadil Muhamad Siti Fatimah Sity Febrianty Wange Sri Ayuningsih Doni Sri Delfi Nakii Sri Rahmatia Kadir Sri Yulianty Mozin Sri Yulianty Mozin Sugiato, Fiki Sukarman Kamuli Sumaga, Siti Anisa Suprianto, Sri Astuti Tohopi, Rustam Tui , Fenti Prihatini Dance Tulie, Evan Trisno F Udin Hamim Wantu, Sastro Mustapa Yakob Noho Nani Yakobu, Fauzia P. Pratiwi Yakobus, Fauzia P. Pratiwi Yanti Aneta Yusuf, Ismiyati Yusuf, Mohamad Fadliyanto Zakaria, Atika Zuchri Abdussamad