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Employee Engagement in Higher Education: Integrating Organizational Communication and Work Culture Through a Literature Review Sitanggang, Lestari Pratiwi; Tarigan, Miska Irani Br.; Silalahi, Donalson
Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien) Vol. 5 No. 08 (2026): Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien)
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jasmien.v5i08.2097

Abstract

The changing strategic environment of higher education, characterized by globalization, the digitalization of academic services, and increasing demands for public accountability, has positioned human resources as a strategic asset for the sustainability of higher education institutions. In this context, employee engagement has become a central issue in human resource management (HRM), as the work engagement of lecturers and administrative staff directly influences the quality of the tridharma of higher education, institutional performance, and academic organizational reputation. This article aims to comprehensively examine the conceptual and empirical relationships among organizational communication, work culture, and employee engagement within the context of higher education institutions. The study employs a structured narrative literature review method using a thematic analysis approach on reputable national and international scholarly articles published between 2014 and 2024. The literature was sourced from Scopus, Web of Science, Emerald Insight, and Google Scholar databases. The findings indicate that employee engagement functions as a psychological mechanism linking HRM practices to the performance of higher education institutions. Open, transparent, and participatory organizational communication has been shown to enhance psychological safety and employee trust, while a value-oriented, collaborative, and adaptive work culture strengthens work meaningfulness and affective commitment. Furthermore, this study identifies research gaps in the context of private higher education institutions and educational organizations in developing countries, thereby recommending the development of a contextualized employee engagement model as a direction for future empirical research.
Trend of Employee Engagement Research in Human Resource Management: A Content Analysis of Work-Life Balance and Leadership Studies Trisanti, Ayu; Silalahi, Donalson
International Journal of Economics and Management Vol. 4 No. 01 (2026): IEM : International Journal of Economics and Management
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/iem.v4i01.284

Abstract

Employee engagement has become a central concept in Human Resource Management (HRM) research due to its role in enhancing employee performance and organizational sustainability. This study employed a content analysis approach to review research trends related to employee engagement, particularly those examining work-life balance and leadership perspectives. A total of 50 peer-reviewed studies published between 2014 and 2025 were analyzed based on research design, antecedent variables, organizational context, theoretical frameworks, and methodological approaches. The findings indicate a significant increase in employee engagement research in recent years, with quantitative cross-sectional designs dominating the literature. Work-life balance and servant leadership emerged as the most frequently examined antecedents of employee engagement, while employee performance remained the primary outcome variable. Job Demands–Resources (JD–R) Theory was identified as the dominant theoretical framework. Based on the findings, this study proposes methodological and contextual recommendations for future employee engagement research.