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Analisis Kualitas Website MyInternship dengan Metode Webqual 4.0 dan Importance Performance Analysis Rahman, Maruf Aulia; Wirawan, Adhitomo; Wardani, Aulia Kusuma; Olifia, Jessica; Puspitasari, Ayu; Fajrin, Aulia
Educational Studies and Research Journal Vol. 3 No. 1 (2026): Educational Studies and Research Journal
Publisher : MID Publisher International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60036/345g5055

Abstract

Penelitian ini bertujuan untuk mengetahui kualitas website MyInternship Polibatam dari persepsi pengguna dengan menggunakan metode Webqual dan Importance-Performance Analysis (IPA). Penelitian ini menggunakan probability sampling dengan cluster sampling. Jumlah responden sebanyak 316 responden yang merupakan mahasiswa Polibatam yang memulai magang pada periode 2024 dengan menggunakan Webqual dan Importance-Performance Analysis (IPA). Berdasarkan hasil analisis deskriptif dan gap analysis, diperoleh bahwa kinerja website MyInternship Polibatam sudah memenuhi kepuasan, kepentingan, dan harapan pengguna. Berdasarkan hasil Importance Performance Analysis (IPA), diketahui bahwa masih terdapat beberapa indikator yang berada dalam area kuadran pertama, sehingga perlu ditingkatkan kinerjanya. Penelitian ini hanya berfokus pada dua metode evaluasi, yaitu Webqual 4.0 dan Importance-Performance Analysis. Penelitian ini menunjukkan MyInternship Polibatam memenuhi kepuasan, kepentingan, dan harapan pengguna dan hasil Importance Performance Analysis (IPA) diketahui bahwa masih terdapat beberapa indikator yang berada dalam area kuadran pertama, sehingga perlu ditingkatkan kinerjanya
Analysis of Operational Material Management Strategies to Avoid Overstock and Stockout in Packaging Inventory at Electronic Manufacturer Company Siregar, Sonya; Wirawan, Adhitomo; Arif, Muhammad; Fajrin, Aulia
Journal of Collaborative Industrial Management (JCIM) Vol. 1 No. 4 (2025): Journal of Collaborative Industrial Management
Publisher : Publika Bersama Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The manufacturing industry faces challenges in inventory, including overstock and  material stockouts that require companies to use an efficient inventory strategy. The purpose of this research is to analyze the effectiveness of the operational material management strategy  in overcoming the problem  of overstock and stockout material packaging in the inventory process at electronic manufacturer company. This study uses a qualitative approach method by collecting data through interviews, observations, and documentation. Data analysis was carried out using fishbone diagrams to decipher the causative factors and pareto diagrams to identify the main factors. The results of the fishbone analysis  show that data input errors, multiple division of labor, material damage during production, asynchronous communication between the teams involved, lack of supervision, and poor employee rotation are the main causes. In addition, the results of Pareto analysis with (Pareto's law 20-80) the main factors that dominate 80% are in human factors 31%, material 27%, and machine 22%. Based on the results of the research, simple applications can be done by improving communication coordination, increasing the number of employees, conducting regular training, and optimizing the use of technology.