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Journal : Journal of Hospital Management

Analisis Pengaruh Organizational Citizenship Behavior (OCB) dan Komitmen Organisasional terhadap Turnover Intention Perawat di Rumah Sakit Mekar Sari Susanti, Vivi; Wahidi, Kemala Rita
Journal of Hospital Management Vol 3, No 02 (2020): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/.v3i02.4455

Abstract

The high turnover of nurses in hospitals requires more attention because turnover can harm the organization, both in terms of costs, resources, and the effectiveness of nursing itself. The objectives to be achieved in this study were to analyze the influence of Organizational Citizenship Behavior (OCB) and Organizational Commitment on Nurse Turnover Intention at Mekar Sari Hospital. This study, the author uses a quantitative approach, survey method with questionnaires and the analytical method used is the Multiple Linear Regression test. The population in this study were all nurses at Mekar Sari Hospital, namely 113 nurses. The results of this study are variables of organizational citizenship behavior (OCB) and organizational commitment that have a simultaneous effect on nurse turnover intention at Mekar Sari Hospital. Variable organizational citizenship behavior (OCB) has a negative and significant effect on nurses' turnover intention at Mekar Sari Hospital. Organizational commitment variables have a negative and significant effect on nurses' turnover intention at Mekar Sari Hospital. Implications for Mekar Sari Hospital Management, the results showed that one of the factors that caused low nurse Organizational Citizenship Behavior (OCB) was the workload of nurses, therefore it was hoped that management would pay attention to the workload of nurses by calculating the overall workload of nurses in the Hospital Mekar Sari and provide facilities that support nurses in improving Organizational Citizenship Behavior (OCB). The results showed that one of the factors that led to the nurses' Organizational Commitment was nurse job satisfaction such as salary and career path. Therefore it is important for management to develop nurse Organizational Commitments and pay attention to the needs of nurses by providing satisfaction in work.Keywords: Organizational Citizenship Behavior (OCB), Organizational Commitment, and Nurse Turnover Intention
ANALISIS PENGARUH KOMPETENSI DAN PELATIHAN TERHADAP KINERJA DENGAN MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING PADA PERAWAT INSTALASI RAWAT INAP RSUD TIPE B DI TEGAL Erfa, Roro Kusnabilla; Wahidi, Kemala Rita; Aida, Mus
Journal of Hospital Management Vol 6, No 01 (2023): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v6i01.5794

Abstract

This research is based on the dynamics of service quality problems in 2020-2021 reflecting problems regarding the performance of nurses in inpatient rooms in serving patients. The purpose of this study was to obtain evidence of the effect of competence and training on the performance of nurses in inpatient installations, with work motivation as an intervening variable. The research design used a cross sectional study, with a population of 135 inpatient installation nurses. The sampling technique used the probability sample and used a saturated sample so that the entire population was sampled using a simple random sampling technique. The results of the study prove that competence and training have a positive and significant direct effect on work motivation and performance, work motivation has a positive and significant direct effect on performance, and work motivation has a positive role in mediating the relationship between competence and training on nurse performance. Competence and training programs provided by the organization, will have an impact on increasing higher performance, if there are motives from nurses in the form of responsibility, expectations for progress, the work itself, achievement and recognition, the existence of organizational support related to the work context as the basis for driving their willingness to carry out the tasks assigned to him.
Peran Kepemimpinan Kepala Ruang Rawat terhadap Penerapan Budaya Keselamatan Pasien di Rumah Sakit Hexanini, Clara Pelita Sri; Wahidi, Kemala Rita; Anindita, Rina
Journal of Hospital Management Vol 4, No 01 (2021): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/.v4i01.4462

Abstract

Introduction: In an effort to improve the quality and safety of patients, leaders / managers at the Hospital must be aware of and strive to build a patient safety culture. The application of effective communication is one of the important elements in building patient safety. The number of unexpected events is due to the implementation of effective communication that is not in accordance with the standard, resulting in the desired clinical message not reaching the expectations. The Head of Ward Nurse is a nursing manager who is directly related to health service activities at the Hospital. The Head of Ward Nurse as the lower manager is expected to be able to carry out all management functions so that the environment and working conditions will support nursing services in maintaining patient safety. This study uses quantitative research design with survey methods using questionnaires as instruments. Data analysis method uses Structural Equation Model (SEM). Respondents of this study were 180 nurses at the EMC Hospital in Tangerang. The results showed that the leadership role variable of the head of room had a positive effect on the application of the patient safety culture and the application of effective communication had a positive effect on the patient safety culture, and the leadership role of the room head had a positive effect on the implementation of patient safety culture.Keywords: Patient Safety Culture, Effective Communication, Leadership Role of Ward Nurse
Peran Kepemimpinan Kepala Ruangant erhadap Pencegahan Risiko Jatuh dalam Keselamatan Pasien di Rumah Sakit Indriaty, Julia; Kusumapradja, Rokiah; Wahidi, Kemala Rita
Journal of Hospital Management Vol 4, No 01 (2021): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v4i01.4461

Abstract

Background: The high number of patients falling for a year in a hospital is a serious problem in the hospital because the incidence of falling patients is one indicator of patient safety. The purpose of this study was to analyze the application of falling risk prevention management and training on the implementation of patient safety with the leadership role of the head of the room as an intervening variable. The research uses quantitative research methods with survey methods with questionnaires and Structural Equation Model (SEM) analysis methods, Amos version 23. Research samples of nurses who have received patient safety training are 178 nurses. From the results of testing the model has met the Goodness of fit criteria. The results of this study indicate that the risk reduction prevention management variable has a positive effect on patient safety, training has a positive effect on patient safety management. The implementation of falling risk management has a positive effect on the leadership role of the head of room, training has a positive effect on patient safety management, training has a positive effect on risk management the leadership role of the head of the room has a positive effect on patient safety. The direct coefficient of patient risk falls on patient safety is greater than the indirect coefficient shows there is an indirect effect of the patient's risk of falling on the implementation of patient safety through the leadership role of the head of the room. the direct coefficient of training on patient safety is greater than the indirect coefficient indicating there is an indirect effect of patient safety training on the implementation of patient safety through the leadership role of the head of the room. and the lack of optimal training obtained by the head of the room resulted in his leadership role not being optimally performed. The management of RSUD Cengkareng in this case was providing a budget, and giving the head of the room the opportunity to take part in training that could support the leadership of the head of the room.Keywords: Management of Risk Prevention of Falling, Training, Implementation of Patient Safety, Role of Leadership of Room Heads