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All Journal Publisia: Jurnal Ilmu Administrasi Publik JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik jurnal niara Jurnal Mirai Management Jurnal Komunikasi Profesional Jurnal Review Pendidikan dan Pengajaran (JRPP) INVEST : Jurnal Inovasi Bisnis dan Akuntansi Jurnal Administrasi Pemerintahan Desa Jurnal Terapan Pemerintahan Minangkabau Bidik : Jurnal Pengabdian kepada Masyarakat Golden Ratio of Data in Summary Journal of Economics and Social Sciences Global Education Journal Jurnal Pengabdian Masyarakat Indonesia Sejahtera Mengabdi: Jurnal Hasil Kegiatan Bersama Masyarakat International Journal of Humanities and Social Sciences Reviews
Dila Erlianti
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Other

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Students' Perception of The Role of Change Agents in the Digital Era Wagimin, Wagimin; Khairunnisa, Naya; Anggasta, Giovany; Hanum, Faridah; Erlianti, Dila
Global Education Journal Vol. 3 No. 2 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i2.744

Abstract

In the digital era, university students are expected to serve as agents of change who can contribute meaningfully to social transformation through the use of technology and digital media. This research explores the perceptions of students from STIA Lancang Kuning Dumai regarding their roles in initiating change via digital platforms. Using a qualitative approach with in-depth interviews, the study identifies students' understanding of their roles, their digital engagement practices, and the challenges they face. The findings show that students recognize their potential to educate, inspire, and mobilize communities through platforms like Instagram, TikTok, and WhatsApp. However, challenges such as low digital literacy among the public, resistance to change, and limited technical skills often hinder their impact. Despite these obstacles, students demonstrate strong motivation and adaptability, proving themselves to be resilient and responsible digital actors. Enhancing digital literacy and providing skill-building opportunities are recommended to maximize their role as digital change agents.
Peran Perguruan Tinggi Bersama Pemerintah Daerah Dalam Mensukseskan Program Penurunan Stunting Di Kota Dumai: The Role of Higher Education Institutions and Local Governments in Supporting the Stunting Reduction Program in Dumai City Wahyuni, Lilis; Erlianti, Dila; Armanda, Mhd. Sandi Fani; Cahyani, Wiwik
BIDIK: Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 1 (2025): BIDIK: Jurnal Pengabdian kepada Masyarakat
Publisher : Fakultas Ilmu Budaya Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/bidik.v6i1.8246

Abstract

Program Pengabdian kepada Masyarakat (PKM) ini dilaksanakan sebagai upaya mendukung program nasional penurunan stunting melalui sinergi antara perguruan tinggi dan pemerintah daerah di Kota Dumai. Stunting masih menjadi isu prioritas yang berdampak pada kualitas generasi mendatang, sehingga diperlukan intervensi terintegrasi yang melibatkan berbagai pihak. Kegiatan PKM ini bertujuan untuk meningkatkan pemahaman masyarakat tentang pentingnya gizi seimbang, kesehatan ibu dan anak, serta pola pengasuhan yang tepat dalam mencegah stunting. Metode pelaksanaan meliputi penyuluhan gizi, pelatihan kader posyandu, pendampingan keluarga berisiko stunting, serta advokasi program berbasis data kepada pemangku kepentingan daerah. Hasil kegiatan menunjukkan adanya peningkatan pengetahuan masyarakat tentang pencegahan stunting, peningkatan kapasitas kader dalam pemantauan tumbuh kembang, serta terjalinnya komitmen bersama antara perguruan tinggi, pemerintah daerah, dan masyarakat untuk keberlanjutan program. Kolaborasi ini menjadi model sinergi yang efektif dalam mendukung percepatan penurunan stunting di daerah.
Public Services: A Satisfaction Survey of Dumai City Hospital Services Afrizal, Dedy; Erlianti, Dila; Hijeriah, E-Maznah; Hafrida, Lis; Erinaldi, E.; Sofyan, S.
Golden Ratio of Data in Summary Vol. 4 No. 2 (2024): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v4i2.492

Abstract

Public service is a frequently discussed issue in Indonesia. However, when it comes to execution, local governments as service providers must consider a variety of factors. Regarding the government-owned regional hospital services that have been operating. One of them is monitoring the public satisfaction index for the services provided by Dumai city hospital. With the expectation that the findings may help policymakers at the regional hospital enhance future services. This article is intended to assess public satisfaction with the services offered by Dumai city hospital. The study used a quantitative technique measuring the Community Satisfaction Index established by the Regulation of the minister of state apparatus empowerment and bureaucratic reform of the republic of Indonesia number 14 of 2017 concerning guidelines for compiling public satisfaction surveys of public service provider units. There are nine items that are measured: requirement, systems mechanisms and procedures, time to completion, fees/rates, product specification type of service, officer behavior, competence of service officers, handling, complaints, suggestions and input, facilities and infrastructure. The study's population represents the entire community that has received services. The sample size was determined using the accidental sampling technique with 100 respondents. A questionnaire has been used for collecting the data required. The research study found that the community satisfaction index was 80.75, and the assessment category service satisfaction was good.
KESEIMBANGAN KEHIDUPAN KERJA: MEWUJUDKAN KESEJAHTERAAN KARYAWAN MELALUI MANAJEMEN SDM YANG BERKELANJUTAN Wahdiniawati, Siti Annisa; Lubis, Fatimah Malini; Erlianti, Dila; Sari, Vina Budiarti Mustika; Uhai, Sabalius; Febrian, Wenny Desty
Jurnal Review Pendidikan dan Pengajaran Vol. 7 No. 1 (2024): Volume 7 No 1 Tahun 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v7i1.24683

Abstract

Penelitian ini bertujuan untuk mengeksplorasi dampak manajemen Sumber Daya Manusia (SDM) yang berkelanjutan terhadap kesejahteraan karyawan, dengan fokus pada keseimbangan kehidupan kerja. Dalam era bisnis yang dinamis, kesejahteraan karyawan menjadi kunci untuk mencapai keunggulan kompetitif dan keberlanjutan organisasi. Metode studi literatur digunakan untuk menyelidiki prinsip-prinsip dan praktik manajemen SDM yang mendukung keseimbangan kehidupan kerja dan dampaknya terhadap kesejahteraan karyawan. Hasil penelitian menunjukkan bahwa manajemen SDM yang berkelanjutan bukan hanya mempertimbangkan aspek ekonomi, tetapi juga faktor sosial dan lingkungan. Praktik-praktik seperti pengembangan karir, manajemen beban kerja, dan pembentukan budaya organisasi mendukung menjadi kunci dalam meningkatkan kesejahteraan karyawan. Keseimbangan antara kehidupan kerja dan kehidupan pribadi ditemukan memiliki dampak positif pada motivasi, keterlibatan, dan produktivitas karyawan. Implikasi praktis penelitian ini menekankan perlunya organisasi mengadopsi pendekatan holistik dalam manajemen SDM. Fleksibilitas jam kerja, program cuti yang berkelanjutan, dan integrasi prinsip keberlanjutan dalam kebijakan SDM diidentifikasi sebagai langkah-langkah yang mendukung kesejahteraan karyawan.
Analysis of Administrative Services at Bumi Ayu Community Health Center UPT, Dumai City Dewi Jannah; Dila Erlianti; Rudi Hartasetiadi; Reza Syahputra Alfandi
International Journal of Humanities and Social Sciences Reviews Vol. 1 No. 1 (2024): February : International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v1i1.584

Abstract

This study aims to analyze the quality of administrative services at UPT Puskesmas Bumi Ayu, Dumai City, as part of primary public health service delivery. Service quality is an important indicator of institutional performance and community satisfaction. This research uses a qualitative approach with data collected through interviews, observation, and documentation. Informants consisted of the head of the health center and a service user selected purposively based on direct involvement in administrative services. The data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The assessment framework applies five service quality dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The findings indicate that administrative services generally perform well, particularly in staff responsiveness, procedural reliability, and empathetic interaction. However, several limitations remain, including limited inpatient room facilities and difficulties among elderly users in understanding the Mobile JKN online registration system. These results suggest that service improvement should focus on strengthening physical infrastructure and enhancing user support for digital service access to improve overall administrative service quality in primary healthcare institutions.
Implementation of Orderly Administration in the Bookkeeping and Documentation System of Dasawisma Anggur Merah 3 RT 08 in Bukit Timah Subdistrict Dila Erlianti; Lilis Wahyuni; Wagimin Wagimin; Sobirin Sobirin
MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat Vol. 3 No. 1 (2025): Februari : MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/mengabdi.v3i1.2091

Abstract

This Community Service Program (PkM) was motivated by the low quality of administrative order in the bookkeeping and document management system of Dasawisma Anggur Merah 3 RT 08, Bukit Timah Village, characterized by unsystematic data recording, weak documentation practices, and limited understanding of accountable and organized administration. The objective of this program was to strengthen the capacity of Dasawisma in implementing orderly administration through the development of structured, transparent, and sustainable bookkeeping and documentation systems. The method applied was a participatory community organizing approach, implemented through socialization, technical assistance, simple bookkeeping training, hands-on documentation practices, and participatory evaluation. The results indicate a significant improvement in the understanding of Dasawisma members regarding the importance of administrative order, behavioral changes in record-keeping and document management, the establishment of a more structured bookkeeping system, and the emergence of collective awareness of administration as a foundation for program planning and decision-making. In addition, local leaders (local leaders) emerged as driving forces in strengthening administrative management and institutional capacity. This program contributes to the creation of more professional, accountable, and sustainable governance of Dasawisma organizations in community-based empowerment initiatives.
Empathetic Communication and Social Management Strategies in Increasing Awareness for Orphans Dila Erlianti; Lilis Wahyuni; Yesi Mala Sari; Reza Syahputra Alfandi
MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat Vol. 2 No. 5 (2024): Oktober: MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/mengabdi.v2i5.2099

Abstract

Stunting remains a chronic nutritional issue in Indonesia, particularly among children under five, affecting cognitive development, physical growth, and the productivity of the younger generation (Ministry of Health, 2023). This community service aims to enhance the role of public administration in promoting policies and programs to combat stunting through education, training, and direct assistance. Activities were conducted in coordination with government officials, health cadres, and local leaders, utilizing local media to raise awareness about nutrition. The results showed a significant increase in community knowledge about stunting and balanced nutrition, with active participation from both officials and residents in the reduction programs. This approach underscores the importance of public administration in fostering sustainable community health initiatives. In parallel, this program also focuses on enhancing community care for orphans through strategies like empathetic communication and social management. Using a participatory and qualitative approach, both the community and orphans were involved in every stage of the activity. The results indicated improved social interactions between the community and orphans, with the children showing positive emotional responses such as comfort and acceptance. The community demonstrated increased participation and responsibility. By integrating empathetic communication with social management, the program successfully enhanced the emotional well-being of orphans and strengthened community solidarity, suggesting a sustainable model for future social care initiatives.
Empowering MSMEs to Improve Family Economy Dila Erlianti
MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat Vol. 2 No. 2 (2024): April : MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/mengabdi.v2i2.2107

Abstract

Empowerment of Micro, Small, and Medium Enterprises (MSMEs) is a crucial strategy for enhancing business capacity and family economic welfare. This community service activity employed a participatory approach and continuous mentoring to actively involve MSME actors in all stages, from planning, training, to evaluation. The results indicate an increase in MSME actors' understanding of proper business management, systematic financial recording, and effective marketing strategies. Additionally, technical skills improved, including the ability to maintain daily cash books, income-expenditure reports, and manage operational costs and business capital. The impact of this activity is reflected in increased income, family economic stability, and enhanced economic independence of MSME actors. These findings highlight that MSME empowerment through a participatory approach and sustained mentoring contributes to family economic improvement, community economic resilience, and inclusive, sustainable local economic development
Empowering Dasawisma with the Spirit of Independence toward Welfare Dila Erlianti; Irawati Irawati; Nurhaliza Nurhaliza; Tri Utami
Jurnal Pengabdian Masyarakat Indonesia Sejahtera Vol. 3 No. 1 (2024): Maret: Jurnal Pengabdian Masyarakat Indonesia Sejahtera
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/jpmis.v3i1.2930

Abstract

This community service program was motivated by the suboptimal role of Dasawisma as a grassroots community organization in improving family welfare. Several Dasawisma groups still faced challenges in organizational management, low member participation, and limited understanding of productive and sustainable activity management. The objective of this program was to strengthen the organizational capacity of Dasawisma, increase member participation, and foster a spirit of solidarity and independence toward family welfare. The methods applied included a participatory approach through counseling sessions, group discussions, simple organizational management practices, and mentoring of Dasawisma activities. The results indicated an improvement in members’ understanding of organizational functions and the importance of structured activity planning. Members became more actively involved in preparing work programs, maintaining simple administrative records, and implementing productive and social activities. Behavioral changes were also observed, including increased collective responsibility, stronger cooperation among members, and the emergence of several local leaders. Furthermore, the program fostered a new awareness that Dasawisma is not merely a routine meeting forum, but a platform for empowering women and families toward sustainable welfare improvement.
Provisioning for Strengthening the Main Program of Dasawisma Asoka RT 07, Bukit Timah Subdistrict Dila Erlianti; Pertiwi Sidrat Almuntaha; Yolanda Devina
Jurnal Pengabdian Masyarakat Indonesia Sejahtera Vol. 2 No. 4 (2023): Desember : Jurnal Pengabdian Masyarakat Indonesia Sejahtera
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/jpmis.v2i4.2931

Abstract

This community service activity aims to improve the understanding and capacity of Dasawisma members in implementing the core Dasawisma programs as an effort to support family health development and community-based empowerment. The activity was conducted at Dasawisma Asoka RT 07, Bukit Timah Sub-district, Dumai Selatan District, Dumai City. The methods used included lectures, simulations, and discussion sessions tailored to the characteristics of adult learners and community practitioners. The results showed an increase in participants' understanding of the roles, functions, and importance of the core Dasawisma programs. Participants demonstrated high enthusiasm and active participation throughout the activity and were able to identify challenges and needs in implementing Dasawisma activities in their neighborhood. This activity contributed positively to strengthening the role of Dasawisma as a frontline community institution in supporting family health programs, environmental cleanliness, and social welfare at the neighborhood level. Continuous assistance is recommended to ensure that the knowledge gained can be consistently implemented and generate sustainable impacts for the community.
Co-Authors Ahmad Luthfi Anggasta, Giovany Armanda, Mhd. Sandi Fani Cahyani, Wiwik Dedy Afrizal Dewi Jannah Dinda Ervita Dudi Yudhakusuma Dwi Maharani E. Maznah Hijeriah Erinaldi, E. Erinaldi, Erinaldi Fatimah Malini Lubis Febrian, Wenny Desty Fitri Handayani Hafrida, Lis Hanum, Faridah Hartono Saputra Siagian Hendriarto, Prasetyono Hijeriah, E Maznah Hijeriah, E-Maznah Hijeriah, E. Maznah Husnul Khotimah Lestari Irawati Irawati Khairunnisa, Naya Lilis Wahyuni Lilis Wahyuni, Lilis Lukman Samboteng & Rulinawaty Kasmad Nurhaliza Nurhaliza Pertiwi Sidrat Almuntaha Pratiwi, Sulis Reza Syahputra Alfandi RIA, ERA KACHINTA Rini Fitria Rudi Hartasetiadi S. Sofyan Sabalius Uhai Sari, Vina Budiarti Mustika Shaliza, Fara Siti Annisa Wahdiniawati, Siti Annisa Sobirin Sobirin Sobirin Sobirin Sofyan Sofyan Sopyan Sopyan Tri Utami Wagimin Wagimin Wagimin Wagimin, Wagimin Wallang, MUslimin Yesi Mala Sari Yolanda Devina Yusuf, Irfan Murtadho